CN108429643A - Method, device and equipment for server fault management - Google Patents

Abstract

The invention discloses a server fault management method, which includes: receiving fault information of each functional module of the server; generating a fault code corresponding to the fault according to the fault information, and displaying the fault code. By generating and displaying the fault code corresponding to the server fault, the method can facilitate the operation and maintenance personnel to locate the fault and process the fault in time according to the fault solution method corresponding to the fault code, thereby effectively improving the resolution efficiency of the server fault. The invention also discloses a server failure management device, equipment and computer-readable storage medium, all of which have the above-mentioned beneficial effects.

Description

Method, device and equipment for server fault management

technical field

The present invention relates to the field of server management, in particular to a method for server failure management; and also relates to a server failure management device, equipment and computer-readable storage medium.

Background technique

With the continuous improvement of people's demand for server functions, as well as the improvement of the performance and functions of the server itself, the peripheral equipment of the server continues to increase. At the same time, people's requirements for server reliability, security, and ease of management are also constantly increasing. The traditional server fault management method requires professional maintenance personnel to go to the site to determine the fault type and fault location, etc., which brings a lot of inconvenience to server fault management and seriously affects the efficiency of server fault resolution.

Therefore, how to improve the efficiency of solving server failures is a technical problem to be solved urgently by those skilled in the art.

Contents of the invention

The purpose of the present invention is to provide a method for server fault management, which can generate fault codes corresponding to faults, so that operation and maintenance personnel can quickly determine the fault type according to the fault code, and take corresponding solutions according to the fault type, effectively improving server security. Troubleshooting efficiency. Another object of the present invention is to provide a server fault management device, device and computer-readable storage medium, all of which have the above beneficial effects.

In order to solve the above technical problems, the present invention provides a method for server fault management, the method comprising:

Receive fault information of each functional module of the server;

Generate a fault code corresponding to the fault according to the fault information, and display the fault code.

Preferably, the failure information of each functional module of the receiving server includes:

The failure information of each functional module of the server is received through a unified interface.

Preferably, the displaying the fault code includes:

Send the fault code to the OLED display screen through the I2C bus;

The fault code is displayed through the OLED display.

Preferably, the method also includes:

Find a solution document corresponding to the fault according to the fault code;

Displays the resolved document.

Preferably, the method also includes:

Through the OLED display screen, relevant information of the server is displayed.

In order to solve the above technical problems, the present invention also provides a device for server fault management, including:

The receiving module is used to receive the fault information of each functional module of the server;

A generating module, configured to generate a fault code corresponding to the fault according to the fault information, and display the fault code.

Preferably, the receiving module is specifically used for:

The failure information of each functional module of the server is received through a unified interface.

Preferably, the device also includes:

A search module, configured to search for a solution document corresponding to the fault according to the fault code;

A display module is used for displaying the solution document.

In order to solve the above technical problems, the present invention also provides a server fault management device, including:

memory for storing computer programs;

A processor, configured to implement the steps of the method for server fault management as described in any one of the above when executing the computer program.

In order to solve the above-mentioned technical problems, the present invention also provides a computer-readable storage medium, on which a computer program is stored, and when the computer program is executed by a processor, it realizes any of the above-mentioned Steps of a method of server fault management.

The server fault management method provided by the present invention includes receiving fault information of each functional module of the server; generating a fault code corresponding to the fault according to the fault information, and displaying the fault code.

It can be seen that the method for server fault management provided by the present invention can make the operation and maintenance personnel know the type of server fault more conveniently and easily by generating the fault code corresponding to the server fault and displaying the fault code, and then can according to the fault code Corresponding solutions can be used to troubleshoot without waiting for professional maintenance personnel to locate and resolve faults on site, which effectively improves the efficiency of server fault resolution. At the same time, for the professional maintenance personnel of the server manufacturer, there is no need to travel to the scene to solve the server failure, thereby saving a lot of manpower and financial resources.

The server fault management device, equipment and computer-readable storage medium provided by the present invention all have the above-mentioned advantageous effects.

Description of drawings

In order to more clearly illustrate the technical solutions in the embodiments of the present invention, the following will briefly introduce the prior art and the accompanying drawings that need to be used in the embodiments. Obviously, the accompanying drawings in the following description are only some of the present invention. Embodiments, for those of ordinary skill in the art, other drawings can also be obtained based on these drawings without any creative effort.

FIG. 1 is a schematic flowchart of a method for server fault management provided by an embodiment of the present invention;

FIG. 2 is a schematic diagram of an apparatus for server fault management provided by an embodiment of the present invention;

FIG. 3 is a schematic diagram of a server fault management device provided by an embodiment of the present invention.

Detailed ways

The core of the present invention is to provide a method for server fault management, which can generate fault codes corresponding to server faults, and then operation and maintenance personnel can quickly determine the fault type according to the fault code and take corresponding solutions according to the fault type, effectively improving the Server failure resolution efficiency. Another core of the present invention is to provide a server fault management device, equipment and computer-readable storage medium, all of which have the above beneficial effects.

In order to make the purpose, technical solutions and advantages of the embodiments of the present invention clearer, the technical solutions in the embodiments of the present invention will be clearly and completely described below in conjunction with the drawings in the embodiments of the present invention. Obviously, the described embodiments It is a part of embodiments of the present invention, but not all embodiments. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention.

Please refer to FIG. 1, which is a schematic flowchart of a method for server fault management provided by an embodiment of the present invention; referring to FIG. 1, the method may include the following steps:

S100: receiving fault information of each functional module of the server;

Specifically, during the operation of the server, each functional module of the server, such as the CPU, memory, PCH (Platform Controller Hub, integrated south bridge), PSU (Power Supply Unit, power supply module), etc. The fault information in the process is transmitted to the BMC (Baseboard Manager Controller, Baseboard Management Controller), and the BMC performs subsequent operations after receiving the fault information of each functional module. Wherein, in order to complete the above operation of receiving fault information, the server may be pre-configured to set an interface for the BMC to receive fault information of each functional module, and then receive the fault information of each functional module through the interface.

In addition, each functional module of the server can transmit its fault information to the BMC in real time, and can also intermittently transmit its fault information to the BMC according to a preset cycle. The present invention does not specifically limit this, and can be combined with Choose an appropriate method based on factors such as server power consumption and troubleshooting efficiency.

Preferably, receiving the fault information of each functional module of the server includes: receiving the fault information of each functional module of the server through a unified interface.

Specifically, a unified interface can be set for each functional module of the server, so that each functional module of the server can transmit fault information to the BMC through the unified interface, and the unified interface can only transmit the fault information of each functional module, while Information about the normal operation of the server is not transmitted.

S200: Generate a fault code corresponding to the fault according to the fault information, and display the fault code.

Specifically, after receiving the fault information, the BMS translates the fault into its corresponding fault code. For example, when a memory fault occurs, the corresponding fault code can be MEM001, where MEM is used to indicate the location of the fault, namely Memory, 001 is used to indicate the type of fault, for example, abnormal memory contact. Certainly, the above-mentioned representation forms of the fault codes are only examples, and are not used for unique limitation, and the representation forms of the fault codes can be flexibly determined according to actual conditions.

Further, in order to display the above fault codes, a display device, such as a digital tube, an OLED display, etc., can be added on the server panel in advance, and the BMC can display the fault code through the display device after generating the fault code corresponding to the fault. Therefore, the operation and maintenance personnel can take corresponding measures according to the fault code and the fault instruction manual.

Preferably, the above displaying the fault code includes: transmitting the fault code to the OLED display through the I2C bus; and displaying the fault code through the OLED display.

Specifically, the OLED display has a wide range of viewing angles, fast response, stable images, high brightness, rich colors, and high resolution. Therefore, based on the above-mentioned advantages of the OLED display, the fault code can be displayed through the OLED display. Specifically, the BMC can transmit the fault code to the OLED display through the I2C bus, and the OLED display receives the fault code for real-time display.

To sum up, the method for server fault management provided by the present invention, by generating and displaying fault codes corresponding to server faults, enables operation and maintenance personnel to know the type of server faults more conveniently and easily, and then can Corresponding solutions can be used to troubleshoot without waiting for professional maintenance personnel to locate and resolve faults on site, which effectively improves the efficiency of server fault resolution. In addition, this method is not only applicable to the Intel platform, but also applicable to servers of other platforms.

On the basis of above-mentioned embodiment:

As a preferred implementation manner, the method may further include: searching for a solution file corresponding to the fault according to the fault code; and displaying the solution file.

Specifically, after the BMC generates the fault code corresponding to the fault, it can also search for the solution document corresponding to the fault code in the file stored in the server in advance according to the fault code, that is, the solution corresponding to the server fault, and further display the solution document , the operation and maintenance personnel can directly view the solution document, and repair the fault according to the solution document, without manually querying the fault instruction manual.

This preferred implementation mode can make server failure management more intelligent, provide more convenience for administrators to manage servers, and make failure handling faster.

On the basis of above-mentioned embodiment:

As a preferred implementation manner, the method may further include: displaying relevant information of the server through a display module.

Specifically, in addition to displaying the fault code, the above method can further display relevant information of the server, for example, the IP address of the server, the name of the server, temperature, power consumption, and the like. Thus, the manager or user of the server can more conveniently understand the operation status of the server.

The present invention also provides a device for managing server faults, and the device described below may be referred to in correspondence with the method for managing server faults described above. Please refer to FIG. 2, which is a schematic diagram of a server fault management device provided by an embodiment of the present invention; it can be seen from FIG. 2 that the device may include:

The receiving module 10 is configured to receive fault information of each functional module of the server;

The generation module 20 is configured to generate a fault code corresponding to the fault according to the fault information, and display the fault code.

As a preferred implementation manner, the receiving module 10 is specifically used for:

The failure information of each functional module of the server is received through a unified interface.

As a preferred embodiment, the device also includes:

The search module is used to find the solution document corresponding to the fault according to the fault code;

Display module, used to display resolved documents.

The present invention also provides a device for server fault management, and the device described below may be referred to in correspondence with the method for server fault management described above.

Please refer to FIG. 3 , which is a schematic diagram of a server fault management device provided by an embodiment of the present invention; it can be known from FIG. 3 that the device may include a memory 1 and a processor 2 .

Memory 1, used to store computer programs;

The processor 2 is used to implement the following steps when executing the computer program:

Receive the fault information of each functional module of the server; generate a fault code corresponding to the fault according to the fault information, and display the fault code.

The present invention also provides a computer-readable storage medium, on which a computer program is stored, and when the computer program is executed by a processor, the following steps are implemented:

Receive the fault information of each functional module of the server; generate a fault code corresponding to the fault according to the fault information, and display the fault code.

The computer-readable storage medium may include: U disk, mobile hard disk, read-only memory (Read-Only Memory, ROM), random access memory (Random Access Memory, RAM), magnetic disk or optical disk, etc., which can store program codes. medium.

For the introduction of the computer-readable storage medium provided by the present invention, please refer to the foregoing method embodiments, and the present invention will not repeat them here.

Each embodiment in the description is described in a progressive manner, each embodiment focuses on the difference from other embodiments, and the same and similar parts of each embodiment can be referred to each other. As for the device, equipment and computer-readable storage medium disclosed in the embodiment, since it corresponds to the method disclosed in the embodiment, the description is relatively simple, and for related details, please refer to the description of the method part.

Professionals can further realize that the units and algorithm steps of the examples described in conjunction with the embodiments disclosed herein can be implemented by electronic hardware, computer software or a combination of the two. In order to clearly illustrate the possible For interchangeability, in the above description, the composition and steps of each example have been generally described according to their functions. Whether these functions are executed by hardware or software depends on the specific application and design constraints of the technical solution. Those skilled in the art may use different methods to implement the described functions for each specific application, but such implementation should not be regarded as exceeding the scope of the present invention.

The steps of the methods or algorithms described in connection with the embodiments disclosed herein may be directly implemented by hardware, software modules executed by a processor, or a combination of both. Software modules can be placed in random access memory (RAM), internal memory, read-only memory (ROM), electrically programmable ROM, electrically erasable programmable ROM, registers, hard disk, removable disk, CD-ROM, or any other Any other known storage medium.

The method, device, equipment and computer-readable storage medium for server fault management provided by the present invention have been introduced in detail above. In this paper, specific examples are used to illustrate the principle and implementation of the present invention, and the descriptions of the above embodiments are only used to help understand the method and core idea of the present invention. It should be pointed out that for those skilled in the art, without departing from the principles of the present invention, several improvements and modifications can be made to the present invention, and these improvements and modifications also fall within the protection scope of the claims of the present invention.

Claims (10)

1. A method for server failure management, comprising: Receive fault information of each functional module of the server; Generate a fault code corresponding to the fault according to the fault information, and display the fault code. 2. The method according to claim 1, wherein the failure information of each functional module of the receiving server comprises: The failure information of each functional module of the server is received through a unified interface. 3. The method according to claim 2, wherein the displaying the fault code comprises: Send the fault code to the OLED display screen through the I2C bus; The fault code is displayed through the OLED display. 4. The method according to any one of claims 1 to 3, characterized in that the method further comprises: Find a solution document corresponding to the fault according to the fault code; Display the resolved document. 5. method according to claim 3, is characterized in that, described method also comprises: Through the OLED display screen, relevant information of the server is displayed. 6. A device for server fault management, comprising: The receiving module is used to receive the fault information of each functional module of the server; A generating module, configured to generate a fault code corresponding to the fault according to the fault information, and display the fault code. 7. The device according to claim 6, wherein the receiving module is specifically used for: The failure information of each functional module of the server is received through a unified interface. 8. The device according to claim 7, further comprising: A search module, configured to search for a solution document corresponding to the fault according to the fault code; A display module is used for displaying the solution document. 9. A device for server fault management, comprising: memory for storing computer programs; A processor, configured to implement the steps of the method for server fault management according to any one of claims 1 to 5 when executing the computer program. 10. A computer-readable storage medium, wherein a computer program is stored on the computer-readable storage medium, and when the computer program is executed by a processor, the server according to any one of claims 1 to 5 is realized Steps in the approach to fault management.