CN107563602A - Small commercial distribution enterprises service management system in a kind of city - Google Patents
Small commercial distribution enterprises service management system in a kind of city Download PDFInfo
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- CN107563602A CN107563602A CN201710675955.0A CN201710675955A CN107563602A CN 107563602 A CN107563602 A CN 107563602A CN 201710675955 A CN201710675955 A CN 201710675955A CN 107563602 A CN107563602 A CN 107563602A
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Abstract
Small commercial distribution enterprises service management system in city proposed by the present invention, it is related to business system administrative skill field, user management subsystem is used for city Zhong little commercial distributions enterprise and service organization is registered, logged in, and enters service management system；Service management subsystem be used for integrated service resource, bring together medium-sized and small enterprises docked with service organization, mutual service evaluation, finally realize medium-sized and small enterprises and the closed butt joint platform of service organization, and integrated management of the government administration department to Service Source；Statistical analysis subsystem is used for Service Source, Service Order, service scenario and carries out data analysis, generates the statistical report form of multiple format, and supports complex conditions comprehensive inquiry, supports the visualization of statement form to define, statistics is provided for platform running situation.The present invention can lift efficiency of service, reduce the wasting of resources, reduce the input and burden of medium-sized and small enterprises.
Description
Technical field
The present invention relates to business system administrative skill field, small commercial distribution enterprises service management in especially a kind of city
System.
Background technology
Existing medium-sized and small enterprises platform is only that policy issue and service organization put forward funtion part, is not provided certainly for medium-sized and small enterprises
Main management backstage, do not solve the integration that platform is bought commercially available from Internet publicity and each net by enterprise, without offer enterprise and row yet
The function of industry data analysis, it is impossible to meet the actual demand that medium-sized and small enterprises data are made a report on, medium-sized and small enterprises and clothes to entering platform
Inter-agency business exchange of being engaged in is unfavorable, is mainly manifested in：First, existing Service Source disperses, do things in his own way, neither one can unite
The service market in fund raising source；Second, service supply has some setbacks with docking for enterprise demand, service organization ＂ usually occur, nobody asks
Tianjin ＂ and medium-sized and small enterprises ＂ seeks help no mouth ＂ situation, third, service regulation is unsound, due to no unified service regulation, does not have
Fixed evaluation index of performance, market mechanism also have some setbacks, and service market competition is more unordered；Fourth, service quality needs to be carried
Height, some service organizations are due to manpower shortage, the more low reason of the level of IT application, and service quality is not high, medium-sized and small enterprises satisfaction rate
It is relatively low.
The content of the invention
The present invention provides small commercial distribution enterprises service management system in a kind of city, lifts efficiency of service, reduces resource
Waste, reduce the input and burden of medium-sized and small enterprises.
The present invention specifically adopts the following technical scheme that realization：
Small commercial distribution enterprises service management system in a kind of city, including user management subsystem, service management subsystem
System and statistical analysis subsystem,
The user management subsystem is used for city Zhong little commercial distributions enterprise and service organization is registered, logged in, and enters
In service management system, service management system keeper can enter to city Zhong little commercial distributions enterprise, the service organization entered
Manage at field headquarters；
The service management subsystem, which is used for integrated service resource, brings medium-sized and small enterprises together dock with service organization, mutual takes
Business evaluation, finally realizes medium-sized and small enterprises and the closed butt joint platform of service organization, and government administration department to Service Source
Integrated management；
The statistical analysis subsystem is a variety of for Service Source, Service Order, service scenario progress data analysis, generation
The statistical report form of form, and complex conditions comprehensive inquiry is supported, support the visualization of statement form to define, be platform running situation
Statistics is provided.
Preferably, the user management subsystem includes user registration module, subscriber data module, subscriber information management
Module and user gradation management module.
Preferably, the user registration module fills in medium-sized and small enterprises log-on message for user, applies to become server
Structure, forget Password, improve data prompting, system prompt whether pass through examination ＆ verification.
Preferably, the subscriber data module is used for the basic document for managing user, user needs to mend when logging in first
Whole subscriber data is charged, service organization user could use demand for services management module or service after need to being passed through by keeper's examination ＆ verification
The function of organization management module.
Preferably, the subscriber information management module is used for platform administrator can enter service organization's selection according to platform
Management method and the service scenario of service organization, are managed to the mechanism for entering service platform.
It is managed preferably, the user gradation management module is set to the grade of medium-sized and small enterprises and service mechanism,
The grade classification rule of user is formulated according to the scoring of customer transaction.
Preferably, the service management subsystem includes service procedure management module, demand for services management module, service
Evaluation management module.
Preferably, the statistical analysis subsystem includes platform service data statistics module and service Institution Services data
Statistical module.
Preferably, the platform service data statistics module is inquired about with keeper, counts the server for entering the system
All service datas of structure.
Preferably, service organization's service data statistical module is used to inquire about, counted from the institute in service platform
There is service data, adjust service orientation for service organization, the offer guide data such as service quality, improvement customer relationship are provided.
Small commercial distribution enterprises service management system, its advantage are in a kind of city provided by the invention：System
Each service platform is integrated, enterprise can be managed by managing independently backstage to company information and product information, be proposed
Enterprise's extension service, financing assurance service, market expansion service, policy data docking service, start an undertaking guidance service, legal advice
Service, personnel training service, data statistics request service and data uniformly make a report on service.System can be by having data by oneself and collecting
The integration of data is analyzed again, to industry and designated area data after medium-sized and small enterprises provide analysis is entered, passes through the requirement of request
Conditional filtering is carried out to both sides of supply and demand, unlimited paired data supply is carried out, ensures enterprise demand docking.
Brief description of the drawings
Fig. 1 is the Organization Chart of enterprises service management system of the present invention.
Embodiment
To further illustrate each embodiment, the present invention is provided with accompanying drawing.These accompanying drawings are the invention discloses the one of content
Point, it can coordinate the associated description of specification to explain the operation principles of embodiment mainly to illustrate embodiment.Coordinate ginseng
These contents are examined, those of ordinary skill in the art will be understood that other possible embodiments and advantages of the present invention.In figure
Component be not necessarily to scale, and similar element numbers are conventionally used to indicate similar component.
In conjunction with the drawings and specific embodiments, the present invention is further described.
As shown in figure 1, small commercial distribution enterprises service management system in a kind of city that this implementation provides, including user's pipe
Subsystem, service management subsystem and statistical analysis subsystem are managed, user management subsystem is used for small commercial distribution enterprise in city
Industry and service organization are registered, logged in, and enter service management system, and service management system keeper can be to the city entered
Field headquarters reason is entered by medium and small commercial distribution enterprise, service organization；Service management subsystem is used for integrated service resource, brings medium-sized and small enterprises together
Docked with service organization, mutual service evaluation, finally realize medium-sized and small enterprises and the closed butt joint platform of service organization, and government
Integrated management of the administrative department to Service Source；Statistical analysis subsystem, which is used for Service Source, Service Order, service scenario, to be carried out
Data analysis, the statistical report form for generating multiple format, and complex conditions comprehensive inquiry is supported, support the visualization of statement form to determine
Justice, statistics is provided for platform running situation.
User management subsystem includes user registration module, subscriber data module, subscriber information management module and user etc.
Level management module, wherein,
User registration module includes：User fill in medium-sized and small enterprises log-on message, apply to become service organization, forget Password,
Improve data prompting, whether system prompt passes through examination ＆ verification.It is also enterprise nature to have many service organizations, and it is also required to service at it
Other services outside scope, therefore, medium-sized and small enterprises can also apply to become service organization, to provide service.
Subscriber data module is used for the basic document for managing user, and user need to supplement whole user money when logging in first
Material, service organization user could use demand for services management module or service organization's management module after need to being passed through by keeper's examination ＆ verification
Function.When oneself changes subscriber data again through the user by auditing, keeper's examination ＆ verification is also needed just to be come into force after passing through.Enterprise
User and personal user do not improve subscriber data, except fill in subscriber data, upload LOGO, Modify password is without other operating rights.
Subscriber information management module be used for platform administrator can be entered according to platform service organization selection management method and
The service scenario of service organization, the mechanism for entering service platform is managed.To strong-willed service medium-sized and small enterprises and possess service
The service organization of qualification and service ability, gives W to enter.The service organization poor or low credit worthiness to some services, such as often goes out
Now service dispute and do not solve, service quality problem occur, or way damages the service organization of service platform image, service is flat
Platform enters qualification by it is cancelled.In the module, system manager can Dissatisfied ropes, check, audit user profile, delete, enable, disable
Account, password is reset, user profile is exported.
User gradation management module sets to the grade of medium-sized and small enterprises and service mechanism and is managed, the grade classification of user
Rule is formulated according to the scoring of customer transaction.
Service management subsystem includes service procedure management module, demand for services management module, service evaluation management module,
Wherein,
Service procedure set by service procedure management module be according to daily medium-sized and small enterprises and service organization in transaction
Shared operation flow is configured, and process step is as follows：
1) medium-sized and small enterprises propose service request in system, and service organization is handled, and both sides reach service purpose；
2) after both sides' confirmed service starts, into specific line on or line under service stage；
3) after both sides complete service item, respective confirmed service is answered to terminate, medium-sized and small enterprises can also be applied according to demand
Renewal, if delaying the agreement that all cannot get service organization, medium-sized and small enterprises can ask platform administrator intervention to be coordinated.
4) both sides are mutually commented, this service terminates after all confirmed service terminates.
Demand for services management module is managed for medium-sized and small enterprises, service organization and platform administrator to demand for services.
Enterprise can issue, searches for, check demand for services, check demand docking information, change need state.Service organization is used as one in itself
, can also there be function of the enterprise in the module in enterprise of family, manage the demand of itself issue, and system manager can be checked, be searched for
Demand for services and the authority for changing service need status.
Service evaluation management module is used for the opinion rating information for obtaining specified user, and oneself is checked by enterprise or service organization
Opinion rating information；The evaluation information of user is specified in search：Platform administrator, medium-sized and small enterprises, service organization's search will be checked
The opinion rating information of user；Search for the evaluation information of specified services mechanism；Platform administrator, service organization are looked into by search condition
The evaluation information of specified services mechanism is looked for, and paging control is provided；Delete order evaluation information：Platform administrator can be deleted/criticized
Amount deletes the evaluation information for entering platform user.
Statistical analysis subsystem includes platform service data statistics module and service Institution Services data statistics module, its
In,
Platform service data statistics module；The institute for the service organization for entering the system can be inquired about, be counted to platform administrator
There is service data.According to statistical data analysis, to entering the quantity of service of service organization, service quality is examined, in real time the palm
Platform running situation is held, also provides reference frame for the market development of platform, operations strategy.System manager can inquire about all
The service data of platform, medium-sized and small enterprises authorities are submitted to put on record.Statistics also serve as simultaneously service platform selection, examination,
The foundation of management.
Service organization's service data statistical module：Service organization can inquire about, count from all clothes in service platform
Business data, adjust service orientation for service organization, the offer guide data such as service quality, improvement customer relationship are provided, preferably
Pertinent service is provided.
Small commercial distribution enterprises service management system in a kind of city of the application, system carry out whole to each service platform
Close, enterprise can be managed by managing independently backstage to company information and product information, propose enterprise's extension service, financing load
Protect service, market expansion service, policy data docking service, start an undertaking guidance service, legal advice service, personnel training service,
Data statistics request service and data uniformly make a report on service.System can be analyzed again by having the integration of data and combined data by oneself,
To industry and designated area data after medium-sized and small enterprises provide analysis is entered, condition is carried out to both sides of supply and demand by the requirement of request
Screening, unlimited paired data supply is carried out, ensures enterprise demand docking.
Although specifically showing and describing the present invention with reference to preferred embodiment, those skilled in the art should be bright
In vain, do not departing from the spirit and scope of the present invention that appended claims are limited, in the form and details can be right
The present invention makes a variety of changes, and is protection scope of the present invention.
Claims (6)
1. small commercial distribution enterprises service management system in a kind of city, it is characterised in that including user management subsystem, service
Subsystem and statistical analysis subsystem are managed,
The user management subsystem is used for city Zhong little commercial distributions enterprise and service organization is registered, logged in, and enters clothes
Business management system, service management system keeper can enter field headquarters to city Zhong little commercial distributions enterprise, the service organization entered
Reason；
The service management subsystem is used for integrated service resource, brings that medium-sized and small enterprises are docked with service organization, mutual service is commented together
Valency, finally realize medium-sized and small enterprises and the closed butt joint platform of service organization, and government administration department to the synthesis of Service Source
Management；
The statistical analysis subsystem is used for Service Source, Service Order, service scenario and carries out data analysis, generation multiple format
Statistical report form, and support complex conditions comprehensive inquiry, support the visualization of statement form to define, provided for platform running situation
Statistics.
2. small commercial distribution enterprises service management system in a kind of city according to claim 1, it is characterised in that：It is described
User management subsystem includes user registration module, subscriber data module, subscriber information management module and user gradation management mould
Block.
3. small commercial distribution enterprises service management system in a kind of city according to claim 2, it is characterised in that：It is described
User registration module for user fill in medium-sized and small enterprises log-on message, apply to become service organization, forget Password, the data of improving carries
Show, whether system prompt passes through examination ＆ verification.
4. small commercial distribution enterprises service management system in a kind of city according to claim 2, it is characterised in that：It is described
Subscriber data module is used for the basic document for managing user, and user need to supplement whole user data, server when logging in first
Structure user could use the function of demand for services management module or service organization's management module after need to being passed through by keeper's examination ＆ verification.
5. small commercial distribution enterprises service management system in a kind of city according to claim 2, it is characterised in that：It is described
Subscriber information management module is used for platform administrator can enter service organization's selection management method and service organization according to platform
Service scenario, the mechanism for entering service platform is managed.
6. small commercial distribution enterprises service management system in a kind of city according to claim 2, it is characterised in that：It is described
User gradation management module sets to the grade of medium-sized and small enterprises and service mechanism and is managed, and the grade classification rule of user is root
Formulated according to the scoring of customer transaction.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
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| CN201710675955.0A CN107563602A (en) | 2017-08-09 | 2017-08-09 | Small commercial distribution enterprises service management system in a kind of city |
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| CN201710675955.0A CN107563602A (en) | 2017-08-09 | 2017-08-09 | Small commercial distribution enterprises service management system in a kind of city |
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Cited By (7)
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| CN108269068A (en) * | 2018-02-11 | 2018-07-10 | 天津自贸区于家堡商务秘书有限公司 | Government and enterprises' plateform system and its operation method |
| CN109035093A (en) * | 2018-07-31 | 2018-12-18 | 安徽皖新金智教育科技有限公司 | Campus WeChat service management system and management method |
| CN109816486A (en) * | 2019-01-22 | 2019-05-28 | 温州欧思信息技术有限公司 | A kind of business advice service platform management system |
| CN110458382A (en) * | 2019-06-20 | 2019-11-15 | 重庆育成发展有限公司 | Enterprise's public service platform, server and storage medium |
| CN111815150A (en) * | 2020-07-06 | 2020-10-23 | 天元大数据信用管理有限公司 | Financial service platform user scoring system and method based on user data |
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| CN113240299A (en) * | 2021-05-20 | 2021-08-10 | 同方股份有限公司 | Background monitoring and management system of incubation cloud platform |
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Cited By (7)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN108269068A (en) * | 2018-02-11 | 2018-07-10 | 天津自贸区于家堡商务秘书有限公司 | Government and enterprises' plateform system and its operation method |
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| CN109816486A (en) * | 2019-01-22 | 2019-05-28 | 温州欧思信息技术有限公司 | A kind of business advice service platform management system |
| CN110458382A (en) * | 2019-06-20 | 2019-11-15 | 重庆育成发展有限公司 | Enterprise's public service platform, server and storage medium |
| CN111815150A (en) * | 2020-07-06 | 2020-10-23 | 天元大数据信用管理有限公司 | Financial service platform user scoring system and method based on user data |
| CN112347174A (en) * | 2020-11-10 | 2021-02-09 | 湖北福泰建筑装饰工程有限公司 | Engineering marketing integrated management platform |
| CN113240299A (en) * | 2021-05-20 | 2021-08-10 | 同方股份有限公司 | Background monitoring and management system of incubation cloud platform |
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Application publication date: 20180109 |