CN107547554A - A kind of smart machine remote assisting system based on augmented reality - Google Patents
A kind of smart machine remote assisting system based on augmented reality Download PDFInfo
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- 230000003190 augmentative effect Effects 0.000 title claims abstract description 19
- 239000011521 glass Substances 0.000 claims abstract description 56
- 238000004891 communication Methods 0.000 claims abstract description 15
- 238000000034 method Methods 0.000 claims description 10
- 239000004984 smart glass Substances 0.000 claims description 8
- 230000003993 interaction Effects 0.000 abstract description 3
- 238000005516 engineering process Methods 0.000 description 5
- 238000010586 diagram Methods 0.000 description 4
- 230000002457 bidirectional effect Effects 0.000 description 3
- 230000005540 biological transmission Effects 0.000 description 2
- 230000000694 effects Effects 0.000 description 2
- 230000009286 beneficial effect Effects 0.000 description 1
- 230000009194 climbing Effects 0.000 description 1
- 238000000354 decomposition reaction Methods 0.000 description 1
- 238000011161 development Methods 0.000 description 1
- 238000011065 in-situ storage Methods 0.000 description 1
- 238000011835 investigation Methods 0.000 description 1
- 238000002372 labelling Methods 0.000 description 1
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Abstract
The invention discloses a kind of smart machine remote assisting system based on augmented reality, including：AR intelligent glasses, computing device is assisted to be connected respectively through network with server communication；Server, it can receive and handle AR intelligent glasses and assist the information of computing device, and both is carried out information exchange；AR intelligent glasses, help information can be gathered through server to assisting computing device to send, and the assistance information that sends of the reception server and carry out nearly eye and show；Computing device, the help information that energy the reception server is sent are assisted, and will assist in information through server and be sent to AR intelligent glasses.The system realizes AR intelligent glasses with assisting computing device through server interaction information, it is easy to collaborationist to provide accurate assist using the information with relevant help information of seeking help because AR intelligent glasses can gather acquisition, and AR intelligent glasses can be that the nearly eye of seeking help person shows assistance information, lift accuracy, convenience and the intuitive of remote assistance.
Description
Technical Field
The invention relates to the field of augmented reality application, in particular to an intelligent device remote assistance system based on augmented reality.
Background
On the premise of the rapid development of current communication, networks and bandwidths, remote assistance technology has become common. The remote assistance function can be realized through telephones, videos and chatting tools, but the remote assistance function experience of the schemes and the tools is not satisfactory. Such as scene pictures showing both parties of a conversation that cannot be liked by telephone communication; video remote assistance can provide a scene picture, but is difficult to realize assistance of a 'hand handle'; while remote assistance for chat tools is typically one-way control, such as QQ remote assistance, TeamViewer. In the industrial or industrial field, remote guidance and field operation are realized by remote guidance assistance of a dispatching room and an operator based on modes of voice, interphone, camera shooting and the like. With the rapid rise of the Augmented Reality (AR) technology in the last two years, at present, the technology is mostly applied to the field of videos and games, but a system for realizing real-time remote assistance based on the AR technology is not available, and the convenience and the intuitiveness of experience of the remote assistance cannot be improved by using the AR technology.
Disclosure of Invention
Based on the problems in the prior art, the invention aims to provide an intelligent device remote assistance system based on augmented reality, which can improve the convenience of remote assistance and the intuitiveness of experience.
The purpose of the invention is realized by the following technical scheme:
the embodiment of the invention provides an intelligent equipment remote assistance system based on augmented reality, which is characterized by comprising the following components:
AR smart glasses, an assisting computing device, and a server; wherein,
the AR intelligent glasses and the auxiliary computing equipment are in communication connection with the server through the network respectively;
the server can receive and process help seeking information collected by the AR intelligent glasses worn by the help seeker through the running assistance main control program and send the help seeking information to the assistance computing equipment, and can receive and process assistance information sent by the assistance people through the assistance computing equipment through the running assistance main control program and send the assistance information to the AR intelligent glasses worn by the help seeker;
the AR intelligent glasses can collect help seeking information through the running remote assistance program and send the help seeking information to the server so as to be sent to the assistance computing equipment through the server, can receive the assistance information sent by the server through the running help seeking program, and can display the assistance information for the near-to-eye of a help seeker wearing the AR intelligent glasses;
the assisting computing equipment can receive help seeking information which is sent by the server and acquired by the AR intelligent glasses worn by the help seeker and is collected by the AR intelligent glasses worn by the help seeker through a running remote assisting program, and sends corresponding assisting information to the server according to the help seeking information and the AR intelligent glasses worn by the help seeker according to the operation of the help seeker.
According to the technical scheme provided by the invention, the intelligent equipment remote assistance system based on the augmented reality has the beneficial effects that:
through setting up the AR intelligence glasses of wearing by the person of seeking help, and the assistance computing equipment of being operated by the person of assisting, and make AR intelligence glasses, assist computing equipment respectively through network and server communication connection, it seeks help information and assistance information with assistance computing equipment through server interaction to have realized AR intelligence glasses, because AR intelligence glasses can gather external environment and acquire and ask for help relevant help information to be convenient for the person of assisting to utilize this information to provide accurate assistance, and AR intelligence glasses can show assistance information for the person of seeking help near-to-eye, promote the accuracy of remote assistance, in the time of convenience, the intuitiveness of remote assistance has also been promoted simultaneously.
Drawings
In order to more clearly illustrate the technical solutions of the embodiments of the present invention, the drawings needed to be used in the description of the embodiments are briefly introduced below, and it is obvious that the drawings in the following description are only some embodiments of the present invention, and it is obvious for those skilled in the art to obtain other drawings based on the drawings without creative efforts.
Fig. 1 is a schematic diagram of a remote assistance system according to an embodiment of the present invention;
fig. 2 is a schematic diagram of an intranet application state of the remote assistance system according to the embodiment of the present invention;
fig. 3 is a schematic diagram of an extranet application state of the remote assistance system according to an embodiment of the present invention;
fig. 4 is a schematic view illustrating an assistance flow of a remote assistance system according to an embodiment of the present invention;
fig. 5 is a schematic diagram illustrating a functional and data interaction flow of the remote assistance system according to an embodiment of the present invention.
Detailed Description
The technical solutions in the embodiments of the present invention are clearly and completely described below with reference to the specific contents of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments of the present invention without making any creative effort, shall fall within the protection scope of the present invention.
As shown in fig. 1, an embodiment of the present invention provides an intelligent device remote assistance system based on augmented reality, which can implement remote "hand-grip" in-situ assistance guidance, so that the remote assistance guidance is also as being personally on the scene, and the remote assistance guidance can solve the field problem without going out, including:
AR smart glasses, an assisting computing device, and a server; wherein,
the AR intelligent glasses and the assistant computing equipment are in communication connection with the server through the network respectively;
the server can receive and process help seeking information collected by the AR intelligent glasses worn by the help seeker through the running assistance main control program, send the help seeking information to the assistance computing equipment, receive and process the assistance information sent by the assistance computing equipment through the running assistance main control program, and send the assistance information to the AR intelligent glasses worn by the help seeker;
the AR intelligent glasses can collect help seeking information through the running remote assistance program and send the help seeking information to the server so as to be sent to the assistance computing equipment through the server, can receive the assistance information sent by the server through the running help seeking program, and display the assistance information for the near-to-eye of a help seeker wearing the AR intelligent glasses;
the assistance computing equipment can receive help seeking information which is sent by the server and acquired by the AR intelligent glasses worn by the help seeker through the running remote assistance program, and sends corresponding assistance information to the server according to the help seeking information and the AR intelligent glasses worn by the help seeker.
In the above remote assistance system, the assistance computing device includes:
a mobile device and/or a computer.
In the remote assistance system, the AR smart glasses and the assistance computing device are respectively in communication connection with the server through an internal network (see fig. 2);
or,
the AR smart glasses and the assistant computing device are respectively in communication connection with the server through the Internet (see figure 3).
In the above remote assistance system, the help information includes: one or more of video capture, two-way speech, location recording, and AR recognition.
In the remote assistance system, the video acquisition, the bidirectional voice, the position recording and the AR identification in the help seeking information are external information acquired by the AR intelligent glasses from the environment where the help seeker is located.
The assistance information in the remote assistance system includes:
one or more of message reading, file browsing, electronic manual reading and image-text video reading.
The remote assistance system is a set of remote assistance system based on augmented reality effect, which is constructed by combining multi-terminal equipment based on a server side (intranet and public network), a mobile equipment side (mobile phone and Pad), a desktop PC web side and intelligent equipment (AR intelligent glasses), and is a remote assistance solution scheme showing diversified forms and more real-time interactivity.
The embodiments of the present invention are described in further detail below.
As shown in fig. 3, 4, and 5, in the remote assistance system provided in this embodiment, the cooperation process is initiated by the AR intelligent glasses terminal, the help seeker wearing the AR intelligent glasses requests the console or the assistance from a different helper in a work environment where assistance is required, and if a troublesome problem is encountered, the help seeker can start the help program, and at this time, the server adds the information of the help seeker to the help list and pushes the information to all mobile devices (i.e., assistance computing devices), and the helper operating the mobile devices can click to enter the assistance program to start remote assistance. In the assisting process, the help seeker is helped by the similar hand through videos, voices, characters, pictures, labels and the like until the problem is solved, and the assistance is completed (the overall operation flow of the remote assistance system is shown in fig. 4).
The decomposition assisting process of the remote assisting system comprises the following operation steps:
the server is started firstly, and after the AR intelligent glasses enter the server, the monitoring program and the communication service of the server end need to be started, so that the AR intelligent glasses and the mobile device can be connected to the server for registration and connection establishment, and the subsequent data transmission service between the AR intelligent glasses and the mobile device can be ensured. The server mainly ensures communication among all devices, provides short-delay bidirectional data transmission, and stores message records, image-text data, video information and communication logs.
After the AR intelligent glasses and the mobile device are started, the remote assistance program installed on the device can be directly started, and the two devices can be started simultaneously without sequencing.
After the AR intelligent glasses end program is started, the help seeking function can be started through a 'start assistance' button in the AR intelligent glasses end program, at the moment, the AR intelligent glasses end program can request to be connected with the server, and after the AR intelligent glasses end program is communicated with the server, a back-end helper can be requested to help to deal with the facing problem. At the moment, the camera at the AR intelligent glasses end is started to start collecting, and the picture stream is transmitted back to the server end in real time. The AR smart glasses provide while video capture: and the functions of checking helper information, real-time bidirectional voice, checking pictures, reading messages, browsing files, reading picture video text files and recognizing AR pictures.
The mobile equipment starts the assistance program, after the login is successful, the information of the current help seeker needing assistance can be seen on the assistance list page, and the assistor can select the corresponding help seeker to carry out remote assistance according to the field which is good at. Because the assistor holds the mobile equipment, the mobile phone and the Pad flat plate, the activity range of the assistor is not strictly limited, and the assisting service can be provided at any time in the intranet environment as long as the mobile equipment, the mobile phone and the Pad flat plate are in the same network environment; the external network environment can assist anytime and anywhere no matter the handheld device is connected with a WIFI hotspot, a 3G network and a 4G network as long as the handheld device can be connected with the Internet. At the mobile equipment end, the assistor can see the video picture of the help seeker on the screen of the equipment held by the assistor, and the following steps can be provided: the functions of two-way voice communication, screenshot, characteristic brush marking, message sending and sending of picture video text files.
The assistance can be provided through a desktop PC or a notebook computer, and the same help seeker can be guided by a plurality of helpers. The desktop PC and the notebook can also be projected to a dispatching center to command a battle large screen to be watched.
The AR intelligent glasses consider that the help seeker needs to provide guidance for the assistor, so in an input mode, the AR intelligent glasses are mainly communicated with the assistor through voice, the help seeker communicates with the assistor at the same time, both hands can also operate according to the guidance, and meanwhile, the AR intelligent glasses can view functions of characters, pictures, PDF files and videos sent by the assistor. Importantly, the reading of the information is realized through an Augmented Reality (AR) function, namely all the information sent by the assistor is directly presented to the help seeker and superposed on the real-world object, so that the user can see the real-world object and the virtual guide file at the same time, and can operate according to the steps according to the guide file; the assistor can perform screenshot labeling or directly circle the problem on the mobile device by hand or pen, and both sides can see the picture labeled by the brush or the labeled picture while playing the video, and give guidance by voice at the same time, and solve the problem actually encountered according to the instructions (the functions and data exchange flow provided by each assisting module are shown in fig. 5).
The remote assistance system provided by the embodiment of the invention has the following advantages:
(1) because of adopting AR intelligence glasses of Augmented Reality (AR) technique, can be with remote content such as image, message, electronic manual file accurate stack in real time and the projection to the field of vision of on-the-spot personnel.
(2) Through the remote assistance system, advanced professional technicians can remotely guide field personnel to operate in real time, field common technicians only need to wear matched AR intelligent glasses to perform field operation, and professional teams can be personally on the scene remotely, so that instructions are sent in real time and projected to the operation field of the common technicians in an AR mode, and the accurate proceeding of the field operation is controlled.
(3) Because the field personnel as the help seeker wears the AR intelligent glasses, the hands of the field personnel are liberated, the AR intelligent glasses can be better used for control, and the dangers of some high-altitude operations and climbing operations are reduced; and the management can know the environment, temporary emergency and position mark of the site in real time, and the safety of the site personnel is improved.
(4) The remote assistance system reduces training cost, can help new staff to go on duty quickly, and experienced technicians can quickly train the field operation experience of the new staff through remote assistance guidance and can share the experience through a large screen to watch and learn together. The value of the high-level professional can be maximized in the case where the high-level professional is limited.
(5) The remote assistance system can reduce the dependence on an operation manual, reduce the digital operation flow and help field personnel to solve problems more conveniently through electronic files such as pictures, documents, videos and the like. Through this assistance system, all operations of field personnel can be convenient carry out the video file, make things convenient for subsequent investigation and experience to share.
(6) The remote assistance system improves the working efficiency of personnel, reduces errors, improves the productivity, reduces the waste of resources and reduces the operation cost.
The above description is only for the preferred embodiment of the present invention, but the scope of the present invention is not limited thereto, and any changes or substitutions that can be easily conceived by those skilled in the art within the technical scope of the present invention are included in the scope of the present invention. Therefore, the protection scope of the present invention shall be subject to the protection scope of the claims.
Claims (6)
1. An augmented reality-based smart device remote assistance system, comprising:
AR smart glasses, an assisting computing device, and a server; wherein,
the AR intelligent glasses and the auxiliary computing equipment are in communication connection with the server through the network respectively;
the server can receive and process help seeking information collected by the AR intelligent glasses worn by the help seeker through the running assistance main control program and send the help seeking information to the assistance computing equipment, and can receive and process assistance information sent by the assistance people through the assistance computing equipment through the running assistance main control program and send the assistance information to the AR intelligent glasses worn by the help seeker;
the AR intelligent glasses can collect help seeking information through the running remote assistance program and send the help seeking information to the server so as to be sent to the assistance computing equipment through the server, can receive the assistance information sent by the server through the running help seeking program, and can display the assistance information for the near-to-eye of a help seeker wearing the AR intelligent glasses;
the assisting computing equipment can receive help seeking information which is sent by the server and acquired by the AR intelligent glasses worn by the help seeker and is collected by the AR intelligent glasses worn by the help seeker through a running remote assisting program, and sends corresponding assisting information to the server according to the help seeking information and the AR intelligent glasses worn by the help seeker according to the operation of the help seeker.
2. The augmented reality-based smart device remote assistance system of claim 1, the assistance computing device comprising:
one or more mobile devices, and/or one or more computers.
3. The augmented reality-based smart device remote assistance system according to claim 1 or 2, wherein the AR smart glasses and the assistance computing device are respectively in communication connection with a server through an internal network;
or,
the AR intelligent glasses and the auxiliary computing equipment are in communication connection with the server through the Internet respectively.
4. The augmented reality-based smart device remote assistance system according to claim 1 or 2, wherein the help information includes: one or more of video capture, two-way speech, location recording, and AR recognition.
5. The augmented reality-based smart device remote assistance system of claim 4, wherein the video capture, the two-way voice, the position record and the AR identification in the help information are all external information captured by the AR smart glasses from the environment where the help seeker is located.
6. The augmented reality based smart device remote assistance system of claim 1 or 2, wherein the assistance information includes:
one or more of message reading, file browsing, electronic manual reading and image-text video reading.
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| CN108322475A (en) * | 2018-02-27 | 2018-07-24 | 成都普望智能科技有限公司 | A kind of equipment remote collaboration method for maintaining and system based on MR live streamings |
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| US11756275B2 (en) | 2021-03-24 | 2023-09-12 | Vertechs Oil & Gas Technology Co., Ltd. | Auxiliary system and method for intelligent well control |
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| CN113542714A (en) * | 2021-07-02 | 2021-10-22 | 恒大新能源汽车投资控股集团有限公司 | Remote interactive communication system and device |
| CN115334274A (en) * | 2022-08-17 | 2022-11-11 | 上海疆通科技有限公司 | Remote assistance method and device based on augmented reality |
| WO2024250384A1 (en) * | 2023-06-09 | 2024-12-12 | 中国电子科技集团公司第三十八研究所 | Cross-terminal device data communication system based on augmented reality device |
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