CN107423923A - Material flow tracking and dispatching method using dispatching person as core - Google Patents
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Abstract
以配送员为核心的物流追踪与调度方法,属于物流配送技术领域。本发明通过智能手机终端追踪配送员的位置,从而实现物流的追踪。同时利用智能终端的服务器端实现物流的合理调度。该方法使配送具有更强的实时性、更广的适用性和更低的配送门槛。该方法采用追踪配送员的方式追踪货物的位置,打破了传统的节点扫描的追踪体系,实现了真正意义上的实时追踪。买家下单后,卖家如果不想采用第三方的配送,而是选择自己配送货物的话,可以注册成为配送员,自己配送货物,只要配送员手机上或者配送车辆上装有相应的软件定位其位置,实时发送到服务器,买家就能实时查看到已购买货物的位置。本发明极大的利用了社会资源。
A logistics tracking and dispatching method centered on a delivery person belongs to the technical field of logistics distribution. The present invention tracks the position of the courier through the smart phone terminal, thereby realizing the tracking of logistics. At the same time, the server side of the intelligent terminal is used to realize the reasonable scheduling of logistics. This method makes distribution more real-time, wider applicability and lower distribution threshold. This method uses the method of tracking the delivery person to track the location of the goods, breaking the traditional tracking system of node scanning, and realizing real-time tracking in the true sense. After the buyer places an order, if the seller does not want to use third-party delivery, but chooses to deliver the goods by himself, he can register as a deliveryman and deliver the goods by himself, as long as the deliveryman's mobile phone or delivery vehicle is equipped with corresponding software to locate its location. Send to the server in real time, buyers can check the location of the purchased goods in real time. The present invention makes great use of social resources.
Description
技术领域technical field
本发明涉及一种以配送员为核心的物流追踪与调度方法,属于物流配送领域。The invention relates to a logistics tracking and dispatching method centered on delivery personnel, which belongs to the field of logistics distribution.
背景技术Background technique
近年来,随着电子商务的蓬勃发展,网购已经成为了一种习惯。而在网购的过程中,物流的效率成为了影响用户体验的重要因素,同时也成为了制约电子商务的一大瓶颈。物流的高效配送也成为了人们研究的重点。In recent years, with the vigorous development of e-commerce, online shopping has become a habit. In the process of online shopping, the efficiency of logistics has become an important factor affecting user experience, and it has also become a major bottleneck restricting e-commerce. The efficient distribution of logistics has also become the focus of people's research.
在现代物流体系中,都是通过在节点扫码的方式以货物的位置为核心来追踪物流的动向。这种追踪方式针对性强,不易丢失,万一配送过程中出现问题容易在比较短的时间内定位出问题的位置。同时,扫描之后还能进一步分拣货物,从而更好对下一步的配送规划好合理的路线。但是它的缺点也比较明显:节点扫描浪费了大量的时间;货物的位置做不到实时追踪,只能到节点的位置才能被查看到位置;对于出售大批量原材料的货物供应商,如果依赖第三方物流公司,则需要在原材料上都贴上扫面码,费时费力;如果卖家自己提供货运服务,又无法通过其他线上渠道获取到货物的位置。即使可以通过租用定位设备来实时获取,成本也相当昂贵。且难以与其仓储货物系统进行对接。In the modern logistics system, the movement of logistics is tracked by scanning the code at the node with the location of the goods as the core. This tracking method is highly targeted and not easy to lose. In case of problems during the delivery process, it is easy to locate the location of the problem in a relatively short period of time. At the same time, after scanning, the goods can be further sorted, so as to better plan a reasonable route for the next delivery. But its shortcomings are also obvious: node scanning wastes a lot of time; the location of goods cannot be tracked in real time, and can only be checked at the location of the node; for suppliers of goods that sell large quantities of raw materials, if they rely on the first Third-party logistics companies need to paste scanning codes on raw materials, which is time-consuming and laborious; if the seller provides freight services by himself, he cannot obtain the location of the goods through other online channels. Even if it can be acquired in real time by renting positioning equipment, the cost is quite expensive. And it is difficult to connect with its warehouse cargo system.
京东在实时配送上进行了一些探索,基本实现了自营且同城发货的订单在手机上实时获取货物的位置的功能。很多外卖平台也能很好地实时跟踪外卖的位置。但是配送员必须是这些平台的注册员工,各个配送平台之间的配送壁垒也无法打破。物流调度起来局限性很大。无法很好的利用社会资源。JD.com has made some explorations in real-time delivery, and has basically realized the function of obtaining the location of the goods in real time on the mobile phone for self-operated and intra-city delivery orders. Many food delivery platforms are also very good at tracking the location of food delivery in real time. However, the delivery staff must be registered employees of these platforms, and the delivery barriers between various delivery platforms cannot be broken. Logistics scheduling is very limited. Unable to make good use of social resources.
物流的“最后一公里”问题也一直是物流发展的一大瓶颈。它是指物流配送的最终环节,即货物从运抵收货人附近到交接到收货人手上,花费成本高,效率低的问题。近年来相关的研究和解决方案层出不穷。如设立自提柜、无人机配送等。自提柜空间有限,一般很难约到。无人机配送还不够智能,且对货物的体积和重量要求也比较苛刻。这些方案还是没能从根本上解决时间和效率问题。The "last mile" problem of logistics has always been a major bottleneck in the development of logistics. It refers to the final link of logistics distribution, that is, the problem of high cost and low efficiency when the goods arrive near the consignee and are handed over to the consignee. In recent years, relevant research and solutions have emerged in an endless stream. Such as setting up self-lifting cabinets, drone delivery, etc. The space of the self-lifting cabinet is limited, and it is generally difficult to make an appointment. The distribution of drones is not smart enough, and the requirements for the volume and weight of the goods are relatively strict. These solutions still fail to fundamentally solve the time and efficiency problems.
发明内容Contents of the invention
本发明针对如今物流配送面临的问题和多样化的配送需求设计了一种以配送员为核心的物流追踪与调度方法。通过智能手机终端追踪配送员的位置,从而实现物流的追踪。同时利用智能终端的服务器端实现物流的合理调度。The present invention designs a logistics tracking and dispatching method centering on the delivery staff, aiming at the problems faced by the current logistics distribution and the diversified distribution requirements. Track the location of the courier through the smart phone terminal, so as to realize the tracking of logistics. At the same time, the server side of the intelligent terminal is used to realize the reasonable scheduling of logistics.
《中国移动互联网发展状况及其安全报告(2016)》显示,2015年中国境内活跃的智能手机联网终端达11.3亿部。运用此方法,利用智能终端的定位优势,构建的物流追踪与调度平台,能够很好的整合物流配送体系,优化物流配送结构,最大限度地利用社会资源为物流系统服务。The "China Mobile Internet Development Status and Security Report (2016)" shows that in 2015, there were 1.13 billion active smart phone networking terminals in China. Using this method, taking advantage of the positioning advantages of intelligent terminals, the logistics tracking and dispatching platform constructed can well integrate the logistics distribution system, optimize the logistics distribution structure, and maximize the use of social resources to serve the logistics system.
该方法使配送具有更强的实时性、更广的适用性和更低的配送门槛。该方法采用追踪配送员的方式追踪货物的位置,打破了传统的节点扫描的追踪体系,实现了真正意义上的实时追踪。买家下单后,卖家如果不想采用第三方的配送,而是选择自己配送货物的话,可以注册成为配送员,自己配送货物,只要配送员手机上或者配送车辆上装有相应的软件定位其位置,实时发送到服务器,买家就能实时查看到已购买货物的位置。同时,任何一个人如果注册成为配送员,只要方便,都可以接受调度过来或者别的配送员周转过来的订单,完成一单配送。打破了配送员隶属于某一个平台的壁垒,创造了“纯配送员”职业,降低了配送门槛,极大的利用了社会资源。This method makes distribution more real-time, wider applicability and lower distribution threshold. This method uses the method of tracking the delivery person to track the location of the goods, breaking the traditional tracking system of node scanning, and realizing real-time tracking in the true sense. After the buyer places an order, if the seller does not want to use third-party delivery, but chooses to deliver the goods by himself, he can register as a deliveryman and deliver the goods by himself, as long as the deliveryman's mobile phone or delivery vehicle is equipped with corresponding software to locate its location. Send to the server in real time, buyers can check the location of the purchased goods in real time. At the same time, if anyone registers as a delivery person, as long as it is convenient, he can accept the order dispatched or transferred by other delivery personnel to complete a single delivery. It breaks the barriers that delivery personnel belong to a certain platform, creates a "pure delivery personnel" profession, lowers the delivery threshold, and makes great use of social resources.
该系统与传统的物流公司的系统对接,能够很好的解决“最后一公里”问题。物流系统只需要将配送信息发送送到该平台,平台通过调度,将任务分发到合适的配送员身上。作为注册为“纯配送员”身份的个人无论此时正在上下班路上,还是在外出郊游的途中,只要调度合理,就能使这些“纯配送员”“顺路”完成一单配送。而物流公司可以通过集成我们平台的SDK或者调用查询接口实时地对货物的位置进行追踪。The system is connected with the traditional logistics company's system, which can well solve the "last mile" problem. The logistics system only needs to send the distribution information to the platform, and the platform distributes the tasks to the appropriate delivery personnel through scheduling. Individuals registered as "pure delivery personnel" no matter they are commuting to get off work or on the way out for an outing, as long as the scheduling is reasonable, these "pure delivery personnel" can "drop in" to complete a single delivery. The logistics company can track the location of the goods in real time by integrating the SDK of our platform or calling the query interface.
该系统与企业的货物的管理系统对接,能够实现自动发货,发货后能够实现货物的实时位置查询。申请了企业帐号的企业还可以自定义自己的配送员,实现配送订单的自定义分发和管理。The system is connected with the company's goods management system, which can realize automatic delivery, and can realize real-time location query of the goods after delivery. Enterprises that have applied for an enterprise account can also customize their own delivery staff to realize the customized distribution and management of delivery orders.
个人用户使用该系统,只要填写好配送信息(发货地、收货地、收货人和货物信息等),完成在线下单。系统就能帮助选择或者推荐合适的配送员,进行配送。也可以在用户下单后通过抢单的方式进行任务的分派。To use the system, individual users only need to fill in the delivery information (shipping place, receiving place, consignee and cargo information, etc.) to complete online ordering. The system can help select or recommend suitable delivery personnel for delivery. It is also possible to assign tasks by grabbing orders after the user places an order.
通过此系统能够将发货人、收货人、调度员、物流公司、配送员以及提供配送服务的货物提供商深度融合,最终达到提高物流配送效率,优化社会资源,节约物流成本的目的。Through this system, consignors, consignees, dispatchers, logistics companies, distributors, and cargo providers who provide distribution services can be deeply integrated, and finally achieve the purpose of improving logistics distribution efficiency, optimizing social resources, and saving logistics costs.
在IT时代向DT时代的转型期,数据的价值越来越被人们重视。将配送的各个环节的详细信息记录了下来,精确到分钟级的实时物流数据和配送数据能从多个维度向用户提供有价值的参考。这些数据不限于在本系统使用,其他系统通过引入本系统的SDK包,就可以轻松查询到需要的相关数据。调度员可以利用这些数据进行更合理的调度,甚至可以通过一些算法实现自动化调度。货物提供商可以利用这些数据来指导自己的生产。收货人可以利用这些数据合理安排收货时间和仓库存储。During the transition period from the IT era to the DT era, the value of data is increasingly valued by people. The detailed information of each link of distribution is recorded, and the real-time logistics data and distribution data accurate to the minute level can provide users with valuable reference from multiple dimensions. These data are not limited to the use of this system, and other systems can easily query the required relevant data by introducing the SDK package of this system. Dispatchers can use these data to make more reasonable scheduling, and even realize automatic scheduling through some algorithms. Goods providers can use this data to guide their own production. The consignee can use these data to reasonably arrange the receiving time and warehouse storage.
图1为物流配送业务图,物流配送业务过程如下,Figure 1 is a logistics distribution business diagram, and the logistics distribution business process is as follows,
一次物流过程可以简单的抽象为四大关键元素:发货地、收货地、货物信息与收货人。而用户需要做的只有下单去填写这些信息(下单的内容如表1所示)。这里的用户可以是物流公司、个人或是提供配送服务的企业(以下简称企业或企业用户)。无论是哪种用户,所关心的只有两个部分,一个是下单,一个是查询物流状态。所以一个完整的物流调度系统,只需要保证上述两个接口的开发即可。A logistics process can be simply abstracted into four key elements: place of dispatch, place of receipt, cargo information and consignee. What the user needs to do is to place an order to fill in the information (the content of the order is shown in Table 1). The user here may be a logistics company, an individual, or an enterprise providing distribution services (hereinafter referred to as enterprise or enterprise user). No matter what kind of user it is, there are only two parts that concern it, one is to place an order, and the other is to query the logistics status. Therefore, a complete logistics scheduling system only needs to ensure the development of the above two interfaces.
表1物流配送信息表Table 1 Logistics distribution information table
系统部署图说明Description of System Deployment Diagram
本系统主要针对三类群体:物流公司、个人用户和提供配送服务的企业。This system is mainly aimed at three types of groups: logistics companies, individual users and enterprises that provide distribution services.
对于物流公司来说,系统能帮助其解决“最后一公里”问题。在物流公司的物流管理系统中嵌入本系统的SDK。只需要调用SDK中的相关函数,传入表1中的内容。即可完成下单。SDK内部实现了与调度中心通信的接口。以下单接口为例进行说明。For logistics companies, the system can help them solve the "last mile" problem. Embed the SDK of this system in the logistics management system of the logistics company. You only need to call the relevant functions in the SDK and pass in the contents in Table 1. You can complete the order. The interface for communicating with the dispatch center is implemented inside the SDK. The following single interface is taken as an example for illustration.
物流SDK类对象序列图说明:Description of the logistics SDK class object sequence diagram:
SendAssembleServer类是一个抽象类,NetServer是一个接口。The SendAssembleServer class is an abstract class, and NetServer is an interface.
运用模版方法模式,在sdkCreateOrder方法中顺序执行getOrderInfo方法、getIp方法和send方法,getOrderInfo方法和getIp方法是抽象方法,需要在子类行实现,作用是返回需要发送的信息(Map格式)和调度中心的Ip,将这些信息和ip地址传入到send方法中,再调用SendNetServer方法发送出去。运用代理模式接收返回结果,SendManager类与SendAssembleServer类实现NetServer接口,重写result方法,最终让SendNetServer逐层回调到SendManager中的result方法,返回调度中心的处理结果。Using the template method pattern, execute the getOrderInfo method, getIp method and send method sequentially in the sdkCreateOrder method. The getOrderInfo method and the getIp method are abstract methods that need to be implemented in the subclass line. The function is to return the information to be sent (Map format) and the dispatch center Ip, pass the information and ip address into the send method, and then call the SendNetServer method to send it out. Use the proxy mode to receive the returned results. The SendManager class and SendAssembleServer class implement the NetServer interface, rewrite the result method, and finally let SendNetServer call back to the result method in SendManager layer by layer, and return the processing result of the dispatch center.
物流SDK使用说明:Logistics SDK instructions:
在物流公司的系统内,创建一个SendManager类。并让该类继承SendAssembleServer类,实现NetServer接口,重写getOrderInfo、getIp和result方法。在getOrderInfo方法接收物流系统传过来的信息,按照调度中心所需要的格式。整理好,存到map中,然后让map作为返回值放回。在getIp方法中,返回调度中心的ip地址。创建一个外部类A,A也需要实现NetServer接口,重写result方法。在A的函数中创建一个SendManager类的对象B,并把A对象的引用传给对象B。调用对象B的getOrderInfo(Map map)传入所需要的发送的信息。然后调对象B的sdkCreateOrder方法将信息发送出去。根据代理机制,调度中心返回消息后,会自动回调A的result方法。In the logistics company's system, create a SendManager class. And let this class inherit the SendAssembleServer class, realize the NetServer interface, and rewrite the getOrderInfo, getIp and result methods. In the getOrderInfo method, receive the information from the logistics system in the format required by the dispatch center. After sorting it out, save it in the map, and let the map be put back as the return value. In the getIp method, return the ip address of the dispatch center. Create an external class A, A also needs to implement the NetServer interface, rewrite the result method. Create an object B of the SendManager class in the function of A, and pass the reference of the A object to the object B. Call getOrderInfo(Map map) of object B to pass in the required sending information. Then call the sdkCreateOrder method of object B to send the information. According to the proxy mechanism, after the dispatch center returns the message, it will automatically call back the result method of A.
查询货物位置和状态的接口的实现类似。The implementation of the interface for querying the location and status of goods is similar.
对于个人用户来说,只需要通过手机APP,将表1的内容通过接口发送到调度中心,即完成下单。For individual users, they only need to send the content in Table 1 to the dispatching center through the mobile phone APP through the interface to complete the order.
对于提供配送服务的企业来说,需要在企业的货物管理系统中嵌入与调度中心交互的企业SDK(企业SDK的架构类似于物流SDK)。出货后,货物管理系统自动将表1内容加上本企业的ID通过企业SDK的接口发送到调度中心,完成下单。下单后企业设定配送员完成配送,设定方式见S6。无论哪种方式,对于企业用户而言,配送员须是企业内部已经设定好的配送员。企业用户使用的所有接口都必须携带企业ID。For enterprises that provide distribution services, it is necessary to embed an enterprise SDK that interacts with the dispatch center in the enterprise's cargo management system (the structure of the enterprise SDK is similar to the logistics SDK). After shipment, the goods management system will automatically send the content in Table 1 plus the company's ID to the dispatch center through the interface of the company's SDK to complete the order. After the order is placed, the company sets the delivery staff to complete the delivery. See S6 for the setting method. Either way, for enterprise users, the delivery person must be a delivery person that has been set within the enterprise. All interfaces used by enterprise users must carry the enterprise ID.
下单之后,系统返回是否成功的提示,若成功,则同时返回订单编号。After the order is placed, the system will return a prompt indicating whether it is successful, and if successful, it will return the order number at the same time.
三类群体都可以调用调度中心的接口,通过订单编号查询订单的状态和货物的位置。All three types of groups can call the interface of the dispatch center to query the status of the order and the location of the goods through the order number.
调度中心服务器架构分为调度模块、地址管理、位置追踪、人员管理、统计与计费、订单管理与邀请。The dispatch center server architecture is divided into dispatch module, address management, location tracking, personnel management, statistics and billing, order management and invitation.
调度模块负责将订单分派到各个配送员,并通知推送服务器进行推送。推送可以利用第三方推送平台进行推送。The scheduling module is responsible for dispatching orders to each delivery person, and notifying the push server to push. The push can be pushed using a third-party push platform.
地址管理是企业用户才可以使用的功能,目的是存放常用地址信息。Address management is a function that can only be used by enterprise users, and its purpose is to store frequently used address information.
位置追踪模块用来接收各个配送员发送过来的位置信息,供用户查询。The location tracking module is used to receive the location information sent by each courier for users to query.
人员管理负责对人员的信息进行增删查改。Personnel management is responsible for adding, deleting, checking and modifying personnel information.
统计与计费功能负责返回每位配送员配送订单数量和订单详情。通过设置一定的计费模式(可参见S6设定计费模式),显示每位配送员现在的收支情况。The statistics and billing function is responsible for returning the order quantity and order details delivered by each courier. By setting a certain billing mode (see S6 for setting the billing mode), the current income and expenditure situation of each courier is displayed.
订单管理负责下单和订单信息查询功能。Order management is responsible for order placement and order information query functions.
邀请功能负责产生各个角色的邀请码。The invitation function is responsible for generating invitation codes for each role.
手机APP架构分为推送接收模块、注册模块、设置模块、第三方地图模块、下单模块、订单列表及详情模块和统计数据显示模块。The mobile APP architecture is divided into a push receiving module, a registration module, a setting module, a third-party map module, an order module, an order list and details module, and a statistical data display module.
推送接收模块用来接收推送平台发送过来的推送信息。The push receiving module is used to receive the push information sent by the push platform.
注册模块提供新用户注册功能。The registration module provides new user registration function.
设置模块对于不同的角色,可以设置的内容不尽相同。具体可参见S1分配系统角色。The content that can be set in the setting module is different for different roles. For details, see S1 Assigning System Roles.
第三方地图中根据不同的角色显示不同的内容。调度显示的是各个配送员的位置。配送员显示的是收获人的位置。收货人显示的待收货物的位置。Different content is displayed in third-party maps according to different roles. The dispatch shows the location of each courier. The courier shows the location of the harvester. The consignee shows the location of the goods to be received.
下单模块中可以填写订单信息,然后下单。In the order module, you can fill in the order information and place an order.
订单列表显示所有订单及其状态,点击某一订单项可以查看订单详情。The order list displays all orders and their status. Click on an order item to view order details.
统计数据显示模块负责显示统计数据。The statistical data display module is responsible for displaying statistical data.
数据分析服务器架构中只有数据分析模块,负责对外提供数据查询接口。共享的数据包括:某一时间下,配送员位置的分布情况、配送货物的流向、配送峰值的出现时间等等。通过分析这些数据,调度人员能够更加精准的调度,货物供应商可以更好的安排生产,收货人可以合理的安排仓库存储和收货时间。In the data analysis server architecture, there is only the data analysis module, which is responsible for providing external data query interfaces. The shared data includes: the distribution of delivery personnel's location at a certain time, the flow direction of delivered goods, the occurrence time of delivery peaks, etc. By analyzing these data, dispatchers can schedule more accurately, cargo suppliers can better arrange production, and consignees can reasonably arrange warehouse storage and receiving time.
数据分析服务器与调度中心服务器共享一套数据库。The data analysis server and the dispatching center server share a set of databases.
数据库表关系图及数据隔离方式如下:The database table relationship diagram and data isolation methods are as follows:
人员信息表:主要包括人物的身份信息和位置坐标。Personnel information table: mainly includes the identity information and location coordinates of the person.
登录信息表:存放人员的登录信息,用户名和密码。Login information table: store the login information, user name and password of the personnel.
角色表:存放角色信息。Role table: store role information.
角色权限表:存放角色的菜单权限。Role permission table: stores the menu permission of the role.
企业信息表:针对提供货运服务的企业用户,存放企业的组织机构代码和对应的ID等。Enterprise information table: For enterprise users who provide freight services, store the organization code and corresponding ID of the enterprise.
订单信息表:存放订单信息。收发货地和货物情况等。Order information table: store order information. The place of delivery and the condition of the goods, etc.
订单配送表:存放配送员的配送给信息。Order delivery form: store the delivery information of the delivery staff.
地址信息表:存放地址信息。地名和邮政编码等。Address information table: store address information. Place names and zip codes, etc.
邀请码表:存放各个角色邀请码。Invitation code table: store the invitation codes of each role.
物流SDK与个人调用接口往数据库里面存数据的时候不需要传企业编号。企业用户往数据库中存数据的时候,需要传企业编号,企业编号可以在企业信息表中查到。除企业信息表之外所有数据库中的表都必须有一个企业编号字段,用于区分是哪个企业存入的数据。The logistics SDK and the personal call interface do not need to pass the enterprise number when storing data in the database. When an enterprise user saves data in the database, it needs to pass the enterprise number, which can be found in the enterprise information table. All tables in the database except the enterprise information table must have an enterprise number field, which is used to distinguish which enterprise has stored the data.
配送流程过程如下:The shipping process is as follows:
下单:个人用户直接下单。物流公司通过物流SDK调用接口下单。提供货运服务的企业通过企业SDK调用接口下单,因为由企业自身提供货运服务,货运服务的客户比较固定,所以在填写表1时,发货地、收货地可通过列表选择。也能够对地址和本系统的人员进行增删查改。Order: individual users place an order directly. The logistics company calls the interface to place an order through the logistics SDK. Enterprises that provide freight services place orders through the enterprise SDK call interface, because the freight services are provided by the enterprises themselves, and the customers of freight services are relatively fixed, so when filling in Form 1, the place of delivery and the place of receipt can be selected from the list. It is also possible to add, delete, check and modify addresses and personnel in this system.
配送中心接单:配送中心通过不同的途径接收到下单请求。Order receiving at the distribution center: The distribution center receives order requests through different channels.
分派配送员:分派方式可参考S4调度方式的划分。个人用户和物流公司下的单由系统统一进行派发,只要是注册为配送员的用户均可接单。提供自配送货运服务的企业的配送员必须是该企业的内部员工。Assignment of delivery personnel: For the assignment method, please refer to the division of S4 dispatching method. Orders placed by individual users and logistics companies are dispatched uniformly by the system, and users who are registered as delivery staff can receive orders. The delivery staff of enterprises that provide self-delivery freight services must be internal employees of the enterprise.
配送员接单:配送员接到任务后,接单。Distributor receives order: After receiving the task, the distributor receives the order.
中转:配送员在配送过程中能够将订单中转给其他人。提供自配送货运服务的企业的配送员只能中转给本企业内员工。在下一个配送员接单之前可以选择取消周转。Transfer: The delivery staff can transfer the order to others during the delivery process. The delivery personnel of enterprises that provide self-delivery freight services can only transfer to employees within the enterprise. There is an option to cancel the turnaround until the order is picked up by the next courier.
配送员确认送达:配送员通过手机APP点击确认送达按钮。送达分为当面送达和非当面送达。当面送达直接点击确认送达按钮即可;非当面送达需要上传当时的货物照片后再点击确认送达按钮。The delivery person confirms the delivery: the delivery person clicks the confirmation delivery button through the mobile APP. Service is divided into face-to-face service and non-face-to-face service. For face-to-face delivery, just click the Confirm Delivery button; for non-face-to-face delivery, you need to upload the photo of the goods at that time and then click the Confirm Delivery button.
签收:收货人选择签收。Sign for receipt: The consignee chooses to sign for receipt.
附图说明Description of drawings
图1物流配送业务图Figure 1 Logistics distribution business diagram
图2系统部署图Figure 2 System deployment diagram
图3物流SDK类对象序列图Figure 3 Logistics SDK class object sequence diagram
图4 SendAssembleServer和NetServer类图Figure 4 SendAssembleServer and NetServer class diagram
图5系统总体实现Figure 5 Overall System Implementation
图6数据库表关系图Figure 6 Database table relationship diagram
图7配送流程图Figure 7 delivery flow chart
图8订单状态图Figure 8 Order Status Diagram
具体实施方式detailed description
以配送员为核心的物流追踪与调度方法,该方法包括如下流程。A logistics tracking and dispatching method centered on delivery personnel, the method includes the following processes.
S1分配系统角色S1 assigns system roles
管理员:负责进行人员管理。是系统最开始就拥有的角色。可以生成其他角色的邀请码,其他角色的账号通过邀请码生成。Administrator: Responsible for personnel management. It is the role that the system has from the very beginning. Invitation codes of other roles can be generated, and the accounts of other roles are generated through invitation codes.
发件人:负责下单,目前面向三类群体:物流公司、企业和个人。物流公司主要是为了解决“最后一公里”问题,需要在物流公司的内部系统中集成本系统的SDK,并通过通过SDK中的接口与调度中心交互。企业是指那些提供货物配送服务的企业,也需要在其货物管理系统中集成本系统的SDK,并通过SDK中的接口与调度中心交互。个人指需要货运服务的个体,直接注册即可。注册时,公司组织机构代码和邀请码置空。Sender: Responsible for placing orders, currently facing three groups: logistics companies, enterprises and individuals. The logistics company mainly needs to integrate the SDK of this system in the internal system of the logistics company to solve the "last mile" problem, and interact with the dispatch center through the interface in the SDK. Enterprises refer to those companies that provide goods distribution services, and also need to integrate the SDK of this system in their goods management system, and interact with the dispatch center through the interface in the SDK. Individuals refer to individuals who need freight services, just register directly. When registering, the company organization code and invitation code are left blank.
调度员:负责将订单指派给配送员。进行人工调度(其他调度策略建议参见S4调度策略的划分)。企业用户的调度员只能调度本企业的订单,和指派本企业的配送员。同时,企业用户的调度员还可以对地址进行管理。Dispatcher: Responsible for assigning orders to couriers. Perform manual scheduling (for other scheduling policy suggestions, see S4 Division of Scheduling Policies). The dispatcher of an enterprise user can only dispatch the orders of the enterprise and assign the delivery personnel of the enterprise. At the same time, the dispatcher of the enterprise user can also manage the addresses.
配送员:负责配送。Distributor: Responsible for delivery.
收件人:负责接收货物。Recipient: responsible for receiving the goods.
表2 APP中不同角色显示的菜单内容明细表Table 2 Detailed list of menu content displayed by different roles in APP
注:对于邀请码功能,管理员能生成所有角色的邀请码,调度员只能生成配送员的邀请码。Note: For the invitation code function, administrators can generate invitation codes for all roles, and dispatchers can only generate invitation codes for delivery personnel.
S2设定系统订单的状态S2 sets the status of the system order
订单状态说明如下:The order status description is as follows:
订单状态总体分为以下六种(不同角色显示的订单状态可能会有所差异):The order status is generally divided into the following six types (the order status displayed by different roles may be different):
新任务:调度员收到新下的订单时显示该状态;配送员被指派为某订单的配送人或者周转人时显示该状态。待回应:包含以下三种情况,下单等待派送;初始派送,等待接单;周转后,等待接单。这三种情况下除应该进行任务处理的角色显示为新任务,其他角色显示为待回应。New task: This status is displayed when the dispatcher receives a new order; this status is displayed when the dispatcher is assigned as the delivery person or turnover person of an order. Pending response: Including the following three situations, the order is placed and waiting for delivery; the initial delivery is waiting for the order to be received; after the turnaround, the order is waiting for the order to be received. In these three cases, except for the role that should process the task, it will be displayed as a new task, and the other roles will be displayed as waiting for a response.
周转中:订单申请周转但未回应。这种情况下除了被周转的配送员显示为新任务,其他角色显示为周转中。配送中:正在由配送员配送。In Turnaround: The order request is turned around but not responded to. In this case, except for the delivery person who is turned over, it is displayed as a new task, and other roles are shown as being turned over. Delivering: The item is being delivered by the courier.
待签收:配送员完成配送,待收件人签收。此时,除收件人显示为新任务,其他角色显示为待签收。Waiting to sign for receipt: The courier has completed the delivery and is waiting for the recipient to sign for receipt. At this time, except the recipient is displayed as a new task, other roles are displayed as waiting to sign.
已完成:完成整个配送流程。Completed: Complete the entire shipping process.
S3搭建调度中心服务器S3 builds a dispatch center server
服务器可以用javaWeb技术,例如SSH和SpringMVC+mybatis,也可以用PHP和.net技术。数据库用MySQl数据库。服务器之间传输数据的格式为json或者xml。The server can use javaWeb technology, such as SSH and SpringMVC+mybatis, or PHP and .net technology. The database uses MySQl database. The format of data transfer between servers is json or xml.
S4编写APPS4 write APP
编写的APP分为ios版和Android版,软件中集成第三方地图SDK,便于物流动态的查看与位置上传。The written APP is divided into ios version and Android version. The third-party map SDK is integrated in the software, which is convenient for logistics dynamic viewing and location uploading.
软件架构采用MVC模式,可以利用一些第三方的框架和自定义控件。比如安卓中的Imageloader和recyclerview,iOS中的AFNetworking等。The software architecture adopts the MVC model, and some third-party frameworks and custom controls can be used. For example, Imageloader and recyclerview in Android, AFNetworking in iOS, etc.
对于地图模块的开发应该注意以下几点:For the development of the map module, the following points should be paid attention to:
配送员需要每半分钟上传一次自己的位置,在内嵌的地图中可以看到自己需要配送的货物的目的地的位置,可以利用百度地图开发的API获取实时路况,从而指导自己的配送。The delivery staff needs to upload their location every half minute, and they can see the location of the destination of the goods they need to deliver on the embedded map. They can use the API developed by Baidu Maps to obtain real-time traffic conditions, so as to guide their delivery.
调度员可以查看到所有配送员的位置信息和配送信息,以便于合理为配送员派发新任务。The dispatcher can view the location information and delivery information of all delivery personnel, so as to reasonably assign new tasks to the delivery personnel.
发件人、收件人可以通过配送员上传的位置看到货物的实时位置。The sender and recipient can see the real-time location of the goods through the location uploaded by the delivery staff.
S5选择合理的配送员调度方式S5 Choose a reasonable dispatcher scheduling method
配送员调度方式主要分为人工调度模式和抢单模式。The dispatching methods of delivery personnel are mainly divided into manual dispatching mode and order grabbing mode.
人工调度模式:注册为调度角色的人员根据配送情况人工设定配送员。Manual scheduling mode: The person registered as the scheduling role manually sets the delivery staff according to the delivery situation.
抢单模式:发单后,由配送员根据自己的情况,进行抢单。缺点是容易造成不合理抢单,可能造成比较差的用户体验。不建议使用。Order grabbing mode: After the order is issued, the courier will grab the order according to his own situation. The disadvantage is that it is easy to cause unreasonable order grabbing, which may result in poor user experience. Not recommended for use.
人工调度模式比较适用于提供自配送服务的中小型企业。抢单模式适用于提供自配送服务的大型企业,也是调度中心对物流公司和个人用户调度配送员的最合适的调度方式。The manual scheduling mode is more suitable for small and medium-sized enterprises that provide self-delivery services. The order grabbing mode is suitable for large enterprises that provide self-delivery services, and it is also the most suitable scheduling method for dispatch centers to dispatch delivery personnel for logistics companies and individual users.
S6设定计费模式S6 set billing mode
为企业提供配送服务的配送员的计费模式,根据配送员完成的单数由企业自身决定。The billing mode of the delivery staff who provide delivery services for the enterprise is determined by the enterprise itself according to the number of orders completed by the delivery staff.
其他用户(主要针对配送员和收货人)通过配送币额度进行计费。Other users (mainly for couriers and consignees) are billed through the amount of distribution currency.
配送币是本系统内的一种虚拟货币,在本系统内可以进行消费。Distribution currency is a kind of virtual currency in this system, which can be consumed in this system.
配送币使用规则:用户通过为他人配送物品积攒配送币,配送币会根据自己的配送物品的重量和配送里程数进行累积。享受他人的配送服务,需要消费配送币。在他人为某用户配送的过程中,到达目的地后,如果超过一定的时间,收货人还未领取,则会扣除收货人的部分配送币进行惩罚。Distribution coin usage rules: Users accumulate distribution coins by delivering items for others, and the distribution coins will be accumulated according to the weight and delivery mileage of their own delivery items. To enjoy other people's delivery services, you need to consume delivery coins. In the process of delivery for a certain user by others, after arriving at the destination, if the consignee has not received it after a certain period of time, part of the delivery currency of the consignee will be deducted for punishment.
S7注册与运营S7 registration and operation
个人用户直接通过手机APP进行注册,注册的时候公司组织机构代码一栏和邀请码一栏置空。注册成功之后,该用户自动对应的角色为发货人、配送员和收货人。物流公司通过线下注册。注册成功之后,会分配一个发货人账号。在物流系统中集成进物流SDK,用发货人账号登录后即可使用。提供货运服务的企业也通过线下注册,注册成功后,为其分配一个企业ID和一个管理员账号,在其货物管理系统中嵌入企业版SDK。企业员工可以通过管理员发放的邀请码,注册发货人、配送员、调度或收货人,之后就可以进行正常的运输活动。Individual users register directly through the mobile APP. When registering, the company organization code column and the invitation code column are left blank. After successful registration, the corresponding roles of the user are consignor, delivery person and consignee. The logistics company registers offline. After successful registration, a consignor account will be assigned. It is integrated into the logistics SDK in the logistics system and can be used after logging in with the consignor account. Enterprises that provide freight services also register offline. After successful registration, they are assigned an enterprise ID and an administrator account, and embed the enterprise version SDK in their cargo management system. Enterprise employees can register consignors, delivery personnel, dispatchers or consignees through the invitation code issued by the administrator, and then they can carry out normal transportation activities.
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