CN107046499A - A kind of enterprise converged communication system and method for supporting different operators user - Google Patents
A kind of enterprise converged communication system and method for supporting different operators user Download PDFInfo
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- CN107046499A CN107046499A CN201710103397.0A CN201710103397A CN107046499A CN 107046499 A CN107046499 A CN 107046499A CN 201710103397 A CN201710103397 A CN 201710103397A CN 107046499 A CN107046499 A CN 107046499A
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
- H04L51/56—Unified messaging, e.g. interactions between e-mail, instant messaging or converged IP messaging [CPM]
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Abstract
A kind of enterprise converged communication system for supporting different operators user; including mobile phone A PP clients, APP accesses and management module, enterprise directory module, instant message processing module, security protection module, number translation module, user data synchronization module; the enterprise directory module, user communication record service is provided for realizing to all users of enterprise；The instant message processing module, the reception and transmission of real-time messages are carried out for the mobile phone A PP clients to enterprise customer；The number translation module, for when user carries out dial-up, checking numbers and being analyzed and translated, main operator network, secondary carrier network one and secondary carrier network two are accurately sent to by calling.Checked numbers by number translation module by mobile phone A PP clients and carry out analysis translation, routed to different operators core net, realize the converged communication of different operators user in the usable family of the present invention；Diversified forms instant message service can be provided, the communication contact of user is facilitated.
Description
Technical field
The present invention relates to communication technical field, and in particular to a kind of enterprise converged communication system for supporting different operators user
System and method.
Background technology
Operator's integrated intelligent network, charging are mainly based upon currently for integrated voice VPN communication system to fill, do business
System realizes that mobile subscriber triggers business by signing information, and SCP address of the signaling network in user signing contract information will be exhaled
The SCP processing that trigger request delivers to user attaching is cried, such a communications service system is existing in following defect:Only support same operation
Commercial family enters group, and can not then enter group for rete mirabile provider customer, and user distribution causes group in different operators in enterprise
Group can not cover Preliminary Discussion on Whole Staff, and group user liveness is not high；Voice, short message class business are only supported, in face of current internet OTT
The development of technology, single voice, short message service can not meet the communication demand of user.
Meanwhile, operator wishes that its service provided can be used by more users, and enterprise is also required to by using group
Session services reduce the communication cost of enterprises.Therefore, mobile phone can be changed without in user by needing a kind of technology badly, be changed without
In the case of operator so that enterprise's industrial customers can all be added to progress converged communication in group.
The content of the invention
The communication system for enterprise and method of different operators user can be merged it is an object of the invention to provide a kind of, with
Solve technical problem present in above-mentioned background technology.
To achieve the above object, the present invention provides following technical scheme：
A kind of enterprise converged communication system for supporting different operators user, including:
Mobile phone A PP clients, are managed and operate for the business information to user；
APP is accessed and management module, for carrying out true identity authentification of message to registered user, while for judging that user is made
Client whether real-time online；
Enterprise directory module, user communication record service is provided for realizing to all users of enterprise；
Instant message processing module, the reception and transmission of real-time messages are carried out for the mobile phone A PP clients to enterprise customer；
Number translation module, for when user carries out dial-up, checking numbers and being analyzed and translated, calling is accurately sent to
Main operator network, secondary carrier network one and secondary carrier network two；
Security protection module, is encrypted when being communicated for user to the safety of message and call data；
User data synchronization module, data are carried out for realizing to the business datum of enterprise customer by main operator crm system
It is synchronous, it is easy to inside operator carry out charging processing using business and call model according to user.
Further, the extension of the unlimited level of described user communication record service support business enterprice sector institutional framework, is used
Family carries out checking for address list, real time correlation enterprise directory according to oneself affiliated authority.
Further, the real-time messages include text information, audio/video information, pictorial information, fileinfo.
The invention further relates to a kind of method for the enterprise converged communication for supporting different operators user, comprise the following steps：
S1：Business information to user is managed and operated；
S2：True identity authentification of message is carried out to registered user, while for judging whether client used in user is real-time
Online；
S3：User communication record service is provided to all users of enterprise；
S4：Mobile phone A PP clients to enterprise customer carry out the reception and transmission of real-time messages；
S5：When user carries out dial-up, check numbers and analyzed and translated, will calling it is accurate be sent to main operator network,
Secondary carrier network one and secondary carrier network two；
S6：The safety of message and call data is encrypted when user communicates；
S7：Data syn-chronization is carried out by main operator crm system to the business datum of enterprise customer, is easy to basis inside operator
User carries out charging processing using business and call model.
Further, the extension of the unlimited level of described user communication record service support business enterprice sector institutional framework, is used
Family carries out checking for address list, real time correlation enterprise directory according to oneself affiliated authority.
Further, the real-time messages include text information, audio/video information, pictorial information, fileinfo.
Further, in step sl, WEB terminal, typing company information and registrant's information are logged in by background server,
Management staff is set simultaneously；Management staff logs in background server by mobile phone A PP clients, by other members' of enterprise
Communication information typing invites other members of enterprise to complete account registration to enterprise directory module；Other members' of enterprise is logical
Interrogate after Data Enter to enterprise directory module, management staff is sent to corresponding mobile phone terminal by background server and invited
Log-on message；Enterprise customer downloads according to invitation registration information registration background server and installs mobile phone A PP clients；Enterprise
User logs in mobile phone A PP clients, input oneself corresponding phone number and acquiescence login password logs in mobile phone A PP clients.
Further, when a user makes calls, user opens mobile phone A PP clients, inputs called number, starts to exhale
Cry；Mobile phone A PP clients are interacted automatically by number translation module with void platform, upload the called number of this time calling
Code；Void platform obtains calling number, empty number, called number；Void platform is according to the calling number of acquisition, called number, void
Number information initiates Click To Dial；Void platform initiates a call to calling number, while showing called number；Caller is answered
Afterwards, then called number is initiated a call to, empty number of display of calling number；It is called after answering, normal talking between calling and called.
Further, when user sends instant message, user opens mobile phone A PP clients, into instant message module,
Called number and short message content are inputted, instant message module sends short message sending request and arrives void platform；Void platform is sent to
Called operation is to sms center；Sms center pushes instant message to terminal called；Sms center return is called to disappear immediately
Breath receipt is sent to void platform；Void platform is sent to the operation of main number to sms center；Void platform sends out MT short messages to master
Number terminal；The instant message receipt that sms center returns to main number is sent to void platform.
Further, when user receives instant message, caller is to empty number hair instant message to sms center, sms center
Void instant message is received, instant message is routed to void platform；Instant message content is sent to mobile phone A PP by void platform
Client.
The beneficial effects of the invention are as follows：Make user directly by mobile phone A PP clients, checked numbers by number translation module
Analysis translation is carried out, different operators core net is routed to, realizes the converged communication of different operators user；It can provide a variety of
Form instant message is serviced, and facilitates the communication contact of user.
Brief description of the drawings
In order to illustrate more clearly about the embodiment of the present invention or technical scheme of the prior art, below will be to institute in embodiment
The accompanying drawing needed to use is briefly described, it should be apparent that, drawings in the following description are only some implementations of the present invention
Example, for those of ordinary skill in the art, on the premise of not paying creative work, can also be obtained according to these accompanying drawings
Obtain other accompanying drawings.
Fig. 1 is that a kind of enterprise converged communication system for supporting different operators user described in the embodiment of the present invention is illustrated
Figure.
Fig. 2 is a kind of calling for the enterprise converged communication system that described in the embodiment of the present invention supports different operators user
Method schematic diagram.
Fig. 3 is a kind of the instant of the enterprise converged communication system that described in the embodiment of the present invention supports different operators user
Message sends schematic diagram.
Fig. 4 is a kind of the instant of the enterprise converged communication system that described in the embodiment of the present invention supports different operators user
Message sink schematic diagram.
Embodiment
Below in conjunction with the accompanying drawing in the embodiment of the present invention, the technical scheme in the embodiment of the present invention is carried out clear, complete
Site preparation is described, it is clear that described embodiment is only a part of embodiment of the invention, rather than whole embodiments.It is based on
Embodiment in the present invention, the every other embodiment that those of ordinary skill in the art are obtained belongs to what the present invention was protected
Scope.
As shown in figure 1, a kind of described in the embodiment of the present invention supports the enterprise converged communication system of different operators user,
Including:
Mobile phone A PP clients, are managed and operate for the business information to user；
APP is accessed and management module, for carrying out true identity authentification of message to registered user, while for judging that user is made
Client whether real-time online；
Enterprise directory module, user communication record service is provided for realizing to all users of enterprise；
Instant message processing module, the reception and transmission of real-time messages are carried out for the mobile phone A PP clients to enterprise customer；
Number translation module, for when user carries out dial-up, checking numbers and being analyzed and translated, calling is accurately sent to
Main operator network, secondary carrier network one and secondary carrier network two；
Security protection module, is encrypted when being communicated for user to the safety of message and call data；
User data synchronization module, data are carried out for realizing to the business datum of enterprise customer by main operator crm system
It is synchronous, it is easy to inside operator carry out charging processing using business and call model according to user.
Wherein, the extension of the unlimited level of described user communication record service support business enterprice sector institutional framework, Yong Hugen
Checking for address list, real time correlation enterprise directory are carried out according to oneself affiliated authority.
The real-time messages include text information, audio/video information, pictorial information, fileinfo.
As shown in Figures 2 to 4, a kind of described in the embodiment of the present invention supports the enterprise converged communication of different operators user
Method, comprise the following steps：
S1：Business information to user is managed and operated；
S2：True identity authentification of message is carried out to registered user, while for judging whether client used in user is real-time
Online；
S3：User communication record service is provided to all users of enterprise；
S4：Mobile phone A PP clients to enterprise customer carry out the reception and transmission of real-time messages；
S5：When user carries out dial-up, check numbers and analyzed and translated, will calling it is accurate be sent to main operator network,
Secondary carrier network one and secondary carrier network two；
S6：The safety of message and call data is encrypted when user communicates；
S7：Data syn-chronization is carried out by main operator crm system to the business datum of enterprise customer, is easy to basis inside operator
User carries out charging processing using business and call model.
Wherein, the extension of the unlimited level of described user communication record service support business enterprice sector institutional framework, Yong Hugen
Checking for address list, real time correlation enterprise directory are carried out according to oneself affiliated authority.The real-time messages include text information, sound
Video information, pictorial information, fileinfo.
In step sl, WEB terminal, typing company information and registrant's information are logged in by background server, set simultaneously
Management staff；Management staff logs in background server by mobile phone A PP clients, by the communication information of other members of enterprise
Typing invites other members of enterprise to complete account registration to enterprise directory module；The communication information record of other members of enterprise
Enter to enterprise directory module, management staff sends invitation registration to corresponding mobile phone terminal by background server and believed
Breath；Enterprise customer downloads according to invitation registration information registration background server and installs mobile phone A PP clients；Enterprise customer steps on
Mobile phone A PP clients are recorded, oneself corresponding phone number is inputted and acquiescence login password logs in mobile phone A PP clients.
When a user makes calls, user opens mobile phone A PP clients, inputs called number, starts calling；Mobile phone A PP
Client is interacted automatically by number translation module with void platform, uploads the called number of this time calling；Void platform
Obtain calling number, empty number, called number；Void platform is according to the calling number of acquisition, called number, void information initiate point
Hit dial business；Void platform initiates a call to calling number, while showing called number；After caller is answered, then initiate calling
To called number, empty number of display of calling number；It is called after answering, normal talking between calling and called.
When user sends instant message, user opens mobile phone A PP clients, and into instant message module, input is called
Number and short message content, instant message module send short message sending request and arrive void platform；Void platform is sent to called behaviour
Accomplish sms center；Sms center pushes instant message to terminal called；Sms center returns to called instant message receipt hair
Give void platform；Void platform is sent to the operation of main number to sms center；Void platform sends out MT short messages to master's terminal；It is short
The instant message receipt that letter center returns to main number is sent to void platform.
When user receives instant message, caller receives empty number to empty number hair instant message to sms center, sms center
Instant message, void platform is routed to by instant message；Instant message content is sent to mobile phone A PP clients by void platform.
The present embodiment provides mobile phone A PP clients as system access entrance, by mobile phone A PP client softwares, to industry
The information of business user is managed, and includes the information management of enterprise directory, individual address, call capabilities enhancing, calling note
Record statistical information and various coordinations office function.
After user profile typing to enterprise directory, management staff can send invitation registration information to the cell-phone number, should
Short message includes APP login account and password default, and user, which receives log-on message and can log in APP, uses corresponding function.
Embodiment described above is only presently preferred embodiments of the present invention, is not intended to limit the invention, all in this hair
Within bright spirit and principle, any modification, equivalent substitution and improvements made etc. should be included in protection scope of the present invention
Within.
Claims (10)
1. a kind of enterprise converged communication system for supporting different operators user, it is characterised in that including:
Mobile phone A PP clients, are managed and operate for the business information to user；
APP is accessed and management module, for carrying out true identity authentification of message to registered user, while for judging that user is made
Client whether real-time online；
Enterprise directory module, user communication record service is provided for realizing to all users of enterprise；
Instant message processing module, the reception and transmission of real-time messages are carried out for the mobile phone A PP clients to enterprise customer；
Number translation module, for when user carries out dial-up, checking numbers and being analyzed and translated, calling is accurately sent to
Main operator network, secondary carrier network one and secondary carrier network two；
Security protection module, is encrypted when being communicated for user to the safety of message and call data；
User data synchronization module, data are carried out for realizing to the business datum of enterprise customer by main operator crm system
It is synchronous, it is easy to inside operator carry out charging processing using business and call model according to user.
2. a kind of enterprise converged communication system for supporting different operators user according to claim 1, it is characterised in that
The extension of the unlimited level of described user communication record service support business enterprice sector institutional framework, user is according to oneself affiliated authority
Carry out checking for address list, real time correlation enterprise directory.
3. a kind of enterprise converged communication system for supporting different operators user according to claim 1, it is characterised in that
The real-time messages include text information, audio/video information, pictorial information, fileinfo.
4. a kind of method for the enterprise converged communication for supporting different operators user, it is characterised in that comprise the following steps：
S1：Business information to user is managed and operated；
S2：True identity authentification of message is carried out to registered user, while for judging whether client used in user is real-time
Online；
S3：User communication record service is provided to all users of enterprise；
S4：Mobile phone A PP clients to enterprise customer carry out the reception and transmission of real-time messages；
S5：When user carries out dial-up, check numbers and analyzed and translated, will calling it is accurate be sent to main operator network,
Secondary carrier network one and secondary carrier network two；
S6：The safety of message and call data is encrypted when user communicates；
S7：Data syn-chronization is carried out by main operator crm system to the business datum of enterprise customer, is easy to basis inside operator
User carries out charging processing using business and call model.
5. a kind of enterprise converged communication method for supporting different operators user according to claim 4, it is characterised in that
The extension of the unlimited level of described user communication record service support business enterprice sector institutional framework, user is according to oneself affiliated authority
Carry out checking for address list, real time correlation enterprise directory.
6. a kind of enterprise converged communication method for supporting different operators user according to claim 4, it is characterised in that
The real-time messages include text information, audio/video information, pictorial information, fileinfo.
7. a kind of enterprise converged communication method for supporting different operators user according to claim 4, it is characterised in that
In step sl, WEB terminal, typing company information and registrant's information are logged in by background server, while setting back-stage management
Member；Management staff logs in background server by mobile phone A PP clients, by the communication information typing of other members of enterprise to enterprise
Industry address list module, and invite other members of enterprise to complete account registration；The communication information typing of other members of enterprise is to enterprise
After address list module, management staff sends invitation registration information by background server to corresponding mobile phone terminal；Enterprise uses
Download according to invitation registration information registration background server and mobile phone A PP clients are installed in family；Corporate user registration mobile phone A PP
Client, inputs oneself corresponding phone number and acquiescence login password logs in mobile phone A PP clients.
8. a kind of enterprise converged communication method for supporting different operators user according to claim 7, it is characterised in that
When a user makes calls, user opens mobile phone A PP clients, inputs called number, starts calling；Mobile phone A PP clients are certainly
It is dynamic to be interacted by number translation module with void platform, upload the called number of this time calling；Void platform obtains caller
Number, empty number, called number；Void platform initiates click to dial industry according to the calling number of acquisition, called number, void information
Business；Void platform initiates a call to calling number, while showing called number；After caller is answered, then initiate a call to called number
Code, empty number of display of calling number；It is called after answering, normal talking between calling and called.
9. a kind of enterprise converged communication method for supporting different operators user according to claim 8, it is characterised in that
When user sends instant message, user opens mobile phone A PP clients, into instant message module, inputs called number and short
Believe content, instant message module sends short message sending request and arrives void platform；Void platform is sent to called operation to short message
Center；Sms center pushes instant message to terminal called；Sms center returns to called instant message receipt and is sent to empty number
Platform；Void platform is sent to the operation of main number to sms center；Void platform sends out MT short messages to master's terminal；Sms center is returned
The instant message receipt for returning main number is sent to void platform.
10. a kind of enterprise converged communication method for supporting different operators user according to claim 9, its feature exists
In when user receives instant message, caller is to empty number hair instant message to sms center, and sms center receives empty number and disappeared immediately
Breath, void platform is routed to by instant message；Instant message content is sent to mobile phone A PP clients by void platform.
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| CN117354424A (en) * | 2023-10-11 | 2024-01-05 | 杭州户侯科技有限公司 | Inter-operator network communication platform based on SIP call |
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Application publication date: 20170815 |
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