CN106657664A - Method and device for performing call processing - Google Patents

Abstract

The present disclosure relates to a call processing method and device for making calls, and belongs to the technical field of computers. The method includes: displaying a lock screen interface, in which an emergency contact option is set; when a trigger instruction corresponding to the emergency contact option is received, acquiring a preset communication identifier of the first emergency contact; For the communication identifier of the first emergency contact, call processing is performed. With the present disclosure, when the user is in an accidental and unconscious state, even if a lock screen password is set on the mobile phone, the person who rescues him can also contact his relatives or friends.

Description

Method and device for call processing

technical field

The present disclosure relates to the field of computer technology, in particular to a method and device for processing calls.

Background technique

There is often a situation in life where a person is in an unconscious state in the event of an accident or sudden illness, and there are no acquaintances around him. If the person’s mobile phone has a lock screen password set, the rescuers cannot be the first to respond. Time to contact relatives or friends of the person.

Contents of the invention

In order to overcome the problems in related technologies, the present disclosure provides a method and device for processing calls. Described technical scheme is as follows:

According to a first aspect of an embodiment of the present disclosure, a method for processing a call is provided, and the method includes:

Displaying a lock screen interface, where an emergency contact option is set in the lock screen interface;

When a trigger instruction corresponding to the emergency contact option is received, obtain a preset communication identification of the first emergency contact;

For the communication identifier of the first emergency contact, call processing is performed.

Optionally, when the trigger instruction corresponding to the emergency contact option is received, acquiring a preset first emergency contact communication identification includes:

When a trigger instruction corresponding to the emergency contact option is received, displaying a plurality of preset emergency contact names;

When an instruction to select a first emergency contact name among the plurality of preset emergency contact names is received, a preset first emergency contact communication identifier corresponding to the first emergency contact name is acquired.

In this way, multiple emergency contacts are provided, so that the user can more effectively contact his relatives or friends when an accident occurs.

Optionally, the method also includes:

Within the preset time period after the call processing is not answered by the opposite end, if the trigger instruction corresponding to the emergency contact option is received again, the preset second emergency contact communication identifier is obtained, and the second emergency contact is used. 2. The communication identification of the emergency contact, for call processing.

In this way, it is possible to initiate calls to different emergency contacts in rotation, and it is possible to more effectively contact his relatives or friends when an accident occurs to the user.

Optionally, the method also includes:

During the call processing process, the communication identifier of the first emergency contact is hidden in the call interface.

In this way, the user's privacy can be effectively protected.

Optionally, the method also includes:

When the call processing ends, the lock screen interface is resumed.

In this way, the information security of the terminal can be guaranteed.

According to the second aspect of the embodiments of the present disclosure, there is provided an apparatus for processing calls, the apparatus including:

The display module is used to display the lock screen interface, and the emergency contact option is set in the lock screen interface;

An acquisition module, configured to acquire a preset first emergency contact communication identifier when a trigger instruction corresponding to the emergency contact option is received;

The call module is configured to perform call processing on the communication identifier of the first emergency contact.

Optionally, the acquisition module includes:

A display submodule, configured to display a plurality of preset emergency contact names when a trigger instruction corresponding to the emergency contact option is received;

The acquisition submodule is configured to acquire the preset first contact name corresponding to the first emergency contact name when an instruction to select the first emergency contact name among the plurality of preset emergency contact names is received. Emergency contact communication logo.

Optionally, the call module is also used for:

Within the preset time period after the call processing is not answered by the opposite end, if the trigger instruction corresponding to the emergency contact option is received again, the preset second emergency contact communication identifier is obtained, and the second emergency contact is used. 2. The communication identification of the emergency contact, for call processing.

Optionally, the display module is also used for:

During the call processing process, the communication identifier of the first emergency contact is hidden in the call interface.

Optionally, the display module is also used for:

When the call processing ends, the lock screen interface is resumed.

According to a third aspect of the embodiments of the present disclosure, there is provided an apparatus for opening a smart device control page, wherein the apparatus includes:

processor;

memory for storing processor-executable instructions;

Wherein, the processor is configured to execute the above method.

The technical solutions provided by the embodiments of the present disclosure may include the following beneficial effects:

In the embodiment of the present disclosure, the lock screen interface is displayed, and the emergency contact option is set in the lock screen interface. Emergency contact communication identification for call handling. In this way, the user can pre-set the communication identification of his relatives or friends as the emergency contact communication identification. When the user is accidentally unconscious, even if the mobile phone is set with a lock screen password, the rescuer can also contact him. relatives or friends.

It is to be understood that both the foregoing general description and the following detailed description are exemplary and explanatory only and are not restrictive of the present disclosure.

Description of drawings

The accompanying drawings, which are incorporated in and constitute a part of this specification, illustrate embodiments consistent with the disclosure and together with the description serve to explain the principles of the disclosure. In the attached picture:

Fig. 1 is a flow chart showing a method for processing a call according to an exemplary embodiment;

2a, 2b, 2c, and 2d are schematic diagrams showing a terminal interface display according to an exemplary embodiment;

Fig. 3 is a schematic diagram of a device for processing calls according to an exemplary embodiment;

Fig. 4 is a schematic diagram of a device for processing calls according to an exemplary embodiment;

Fig. 5 is a schematic structural diagram of a terminal according to an exemplary embodiment.

By means of the above-mentioned drawings, certain embodiments of the present disclosure have been shown and will be described in more detail hereinafter. These drawings and written description are not intended to limit the scope of the disclosed concept in any way, but to illustrate the disclosed concept for those skilled in the art by referring to specific embodiments.

detailed description

Reference will now be made in detail to the exemplary embodiments, examples of which are illustrated in the accompanying drawings. When the following description refers to the accompanying drawings, the same numerals in different drawings refer to the same or similar elements unless otherwise indicated. The implementations described in the following exemplary examples do not represent all implementations consistent with the present disclosure. Rather, they are merely examples of apparatuses and methods consistent with aspects of the present disclosure as recited in the appended claims.

An exemplary embodiment of the present disclosure provides a method for processing a call, and the method may be executed by a terminal. The terminal may be a terminal capable of wireless communication that can access a wireless communication network, such as a mobile phone. The terminal can have the function of password lock screen or fingerprint lock screen.

A terminal may include components such as a processor, a memory, a screen, and a transceiver. The processor, which may be a CPU (Central Processing Unit, central processing unit), etc., may be used to obtain a preset first emergency contact communication identification when receiving a trigger instruction corresponding to an emergency contact option, and perform call processing, etc. deal with. Memory, which can be RAM (Random Access Memory, random access memory), Flash (flash memory), etc., can be used to store received data, data required for processing, data generated during processing, etc., such as emergency contacts Communication logo, lock screen interface, etc. The screen can be a touch screen, which can be used to display a lock screen interface, emergency contact options, etc., and can also be used to detect touch signals, etc. The transceiver can be used for data transmission with other devices, for example, to transmit call data during a call, and the transceiver can include an antenna, a matching circuit, a modem, and the like. The terminal may also include an image detection component, an audio output component, an audio input component, and the like. The image detection component may be a camera or the like. The audio output component may be a speaker, earphone, or the like. The audio input means may be a microphone or the like.

As shown in Figure 1, the processing flow of the method may include the following steps:

In step 101, a lock screen interface is displayed, and emergency contact options are set in the lock screen interface.

In implementation, the user can set the communication identification of the emergency contact through a system program or an application program, and the communication identification can be a phone number or an account identification of other communication methods. When the user sets the communication identification of the emergency contact, the system program or the application can add the emergency contact option, the position of the emergency contact option and the position of the emergency call option (the option to dial 110, 120, etc.) on the lock screen interface They can be arranged side by side horizontally or aligned vertically, as shown in Figure 2a.

Taking the system program as an example, on the setting page of the system program, an emergency contact setting item can be set. After the user selects this setting item, the terminal can display options for selection in the address book and keyboard input. The user can choose any of the options to set the emergency contact communication identification. After the user selects or inputs, the terminal will receive the emergency contact setting instruction, which carries one or more emergency contact communication information selected or input by the user. logo. At this time, the terminal may be triggered to set an emergency contact option on the lock screen interface, and the communication identification of the emergency contact selected or input by the user may be set as the communication identification for triggering communication by the emergency contact option.

When the user of the terminal has an accident, if there are no relatives or friends around, and the user is in an unconscious state, then the rescuer can pick up the user's terminal and click the unlock button, such as the Home button or the power button, to trigger the terminal A lock screen interface is displayed, and an emergency contact option is set in the lock screen interface.

In step 102, when a trigger instruction corresponding to an emergency contact option is received, a preset communication identifier of the first emergency contact is acquired.

Wherein, the communication identifier of the emergency contact may be a phone number of the emergency contact or an account identifier of other communication methods.

In the implementation, after the terminal displays the lock screen interface, the rescuer can click the emergency contact option on the lock screen interface, and the terminal will receive a trigger instruction corresponding to the emergency contact option. At this time, the terminal can obtain the user's preset The communication identification of the emergency contact (that is, the communication identification of the first emergency contact).

Optionally, the user can set multiple emergency contact communication IDs. When performing step 102, the rescuer can select one of the multiple emergency contact communication IDs. The corresponding processing can be as follows: when receiving the corresponding emergency contact option When a trigger instruction is issued, multiple preset emergency contact names are displayed; when a selection instruction for the first emergency contact name among the multiple preset emergency contact names is received, the first emergency contact name corresponding The default communication ID of the first emergency contact.

In practice, during the above emergency contact setting process, the user can select multiple contacts in the address book as emergency contacts. After the selection is completed, the user can click the OK button, and the terminal can store each emergency contact selected by the user. Name and corresponding emergency contact communication ID.

When the terminal receives a trigger instruction corresponding to an emergency contact option, it may display an emergency contact selection interface, in which multiple emergency contact names set by the user may be displayed, as shown in Figure 2b. The rescuer can click to select an emergency contact name (namely the above-mentioned first emergency contact name), such as wife. The terminal will then receive a selection instruction corresponding to the name of the first emergency contact, and at this time, the terminal can acquire the communication identifier of the first emergency contact corresponding to the name of the first emergency contact.

In step 103, call processing is performed on the communication identifier of the first emergency contact.

In an implementation, the terminal may send a call request for the communication identifier of the first emergency contact to the network side device, and may display a call interface. If the other party answers, the terminal can establish a call connection with the opposite terminal. Then the rescuer can communicate with the emergency contact, and notify the emergency contact to rush to the accidental user as soon as possible.

Optionally, when the call processing ends, the lock screen interface is resumed.

In practice, if the peer terminal is powered off, there is no signal, the peer user refuses or misses the connection, or the peer user hangs up and the local user hangs up, the terminal can resume displaying the lock screen interface. If the password for unlocking the screen is not entered correctly, the terminal will always remain in the locked screen state.

Optionally, when the user sets multiple emergency contact identifications, when the rescuer clicks the emergency contact option, the terminal can automatically select one of the emergency contact communication identifications to make a call. After the call fails, the rescuer clicks the emergency contact again When the contact option is selected, the terminal can select another emergency contact communication identifier, and the corresponding processing can be as follows: within the preset time period after the call processing is not answered by the opposite end, if the trigger command corresponding to the emergency contact option is received again , the preset second emergency contact communication identifier is obtained, and the call processing is performed on the second emergency contact communication identifier.

During implementation, when rescuers call the emergency contact, there may be no answer, no signal, or shutdown, etc., which will cause the communication call to the emergency contact communication identification to fail. For this situation, the user can pre-set multiple emergency contacts. If the rescuer clicks the emergency contact option multiple times in a short period of time, the terminal can be triggered to call different emergency contacts. In order to achieve this purpose, technicians can set a preset time period for identifying multiple clicks within a short period of time, and the value range of the time period can be 3 to 10 minutes. When the terminal detects that the call processing has not been answered by the opposite end, such as the opposite end terminal is powered off, there is no signal, the opposite end user rejects or misses the call, etc., the terminal can start timing. When the terminal receives the trigger instruction corresponding to the emergency contact option again, if the timing duration does not exceed the above-mentioned preset duration, the terminal can determine that the current operation on the emergency contact option is performed by the same rescuer as the last operation. At this time, the terminal may select a second communication identification of the emergency contact other than the communication identification of the first emergency contact from among the plurality of communication identifications of the stored emergency contact. Here, a selection order can be set, and the terminal can select emergency contact communication identifications one by one according to the preset sorting of emergency contact communication identifications. The second emergency contact communication identification can be located in the first emergency contact in this preset sorting. The communication ID following the communication ID.

Optionally, during the call processing process, in the call interface, the communication identification of the first emergency contact may be hidden.

In practice, after sending out the call request of the communication identification of the first emergency contact, the terminal displays the call interface, in which information such as the communication identification and call duration can be displayed, and it can also display hands-free, hang up, dial pad, etc. button. At this time, the terminal may hide the communication identification of the emergency contact (such as the above-mentioned communication identification of the first emergency contact or the communication identification of the second emergency contact, etc.). There can be various ways of hiding, for example, as shown in Figure 2c, the emergency contact communication logo can not be displayed, a mosaic pattern can be used to block the emergency contact communication logo, or as shown in Figure 2d, the emergency contact communication logo can be hidden. Some or all characters are replaced with other characters (such as garbled characters), etc.

In the embodiment of the present disclosure, the lock screen interface is displayed, and the emergency contact option is set in the lock screen interface. Emergency contact communication identification for call handling. In this way, the user can pre-set the communication identification of his relatives or friends as the emergency contact communication identification. When the user is accidentally unconscious, even if the mobile phone is set with a lock screen password, the rescuer can also contact him. relatives or friends.

Yet another exemplary embodiment of the present disclosure provides a device for processing calls. As shown in FIG. 3 , the device includes: a display module 310 , an acquisition module 320 and a call module 330 .

The display module 310 is configured to display a lock screen interface, where emergency contact options are set in the lock screen interface;

The obtaining module 320 is configured to obtain a preset communication identification of the first emergency contact when a trigger instruction corresponding to the emergency contact option is received;

The call module 330 is configured to perform call processing for the communication identifier of the first emergency contact.

Optionally, as shown in FIG. 4, the obtaining module 320 includes:

A display submodule 321, configured to display a plurality of preset emergency contact names when a trigger instruction corresponding to the emergency contact option is received;

The obtaining sub-module 322 is configured to obtain the preset first emergency contact name corresponding to the first emergency contact name when an instruction to select the first emergency contact name among the plurality of preset emergency contact names is received. An emergency contact communication identification.

Optionally, the call module 330 is also used for:

Within the preset time period after the call processing is not answered by the opposite end, if the trigger instruction corresponding to the emergency contact option is received again, the preset second emergency contact communication identifier is obtained, and the second emergency contact is used. 2. The communication identification of the emergency contact, for call processing.

Optionally, the display module 310 is also used for:

During the call processing process, the communication identifier of the first emergency contact is hidden in the call interface.

Optionally, the display module 310 is also used for:

When the call processing ends, the lock screen interface is resumed.

Regarding the apparatus in the foregoing embodiments, the specific manner in which each module executes operations has been described in detail in the embodiments related to the method, and will not be described in detail here.

In the embodiment of the present disclosure, the lock screen interface is displayed, and the emergency contact option is set in the lock screen interface. Emergency contact communication identification for call handling. In this way, the user can pre-set the communication identification of his relatives or friends as the emergency contact communication identification. When the user is accidentally unconscious, even if the mobile phone is set with a lock screen password, the rescuer can also contact him. relatives or friends.

It should be noted that: when the device for performing call processing provided by the above-mentioned embodiment performs call processing, the division of the above-mentioned functional modules is used as an example for illustration. In practical applications, the above-mentioned functions can be assigned by different Completion of functional modules means that the internal structure of the device is divided into different functional modules to complete all or part of the functions described above. In addition, the device for performing call processing provided by the above embodiment and the embodiment of the method for performing call processing belong to the same idea, and its specific implementation process is detailed in the method embodiment, and will not be repeated here.

Still another exemplary embodiment of the present disclosure shows a schematic structural diagram of a terminal. The terminal may be a mobile phone or the like.

Referring to FIG. 5, the terminal 500 may include one or more of the following components: a processing component 502, a memory 504, a power supply component 506, a multimedia component 508, an audio component 510, an input/output (I/O) interface 512, a sensor component 514, and communication component 516 .

The processing component 502 generally controls the overall operations of the terminal 500, such as operations associated with display, telephone calls, data communications, camera operations, and recording operations. The processing element 502 may include one or more processors 520 to execute instructions to complete all or part of the steps of the above method. Additionally, processing component 502 may include one or more modules that facilitate interaction between processing component 502 and other components. For example, processing component 502 may include a multimedia module to facilitate interaction between multimedia component 508 and processing component 502 .

The memory 504 is configured to store various types of data to support operations at the terminal 500 . Examples of such data include instructions for any application or method operating on the terminal 500, contact data, phonebook data, messages, pictures, videos, etc. The memory 504 can be implemented by any type of volatile or non-volatile storage device or their combination, such as static random access memory (SRAM), electrically erasable programmable read-only memory (EEPROM), erasable Programmable Read Only Memory (EPROM), Programmable Read Only Memory (PROM), Read Only Memory (ROM), Magnetic Memory, Flash Memory, Magnetic or Optical Disk.

The power component 506 provides power to various components of the terminal 500 . Power components 506 may include a power management system, one or more power supplies, and other components associated with generating, managing, and distributing power for audio output device 500 .

The multimedia component 508 includes a screen providing an output interface between the terminal 500 and the user. In some embodiments, the screen may include a liquid crystal display (LCD) and a touch panel (TP). If the screen includes a touch panel, the screen may be implemented as a touch screen to receive input signals from a user. The touch panel includes one or more touch sensors to sense touches, swipes, and gestures on the touch panel. The touch sensor may not only sense a boundary of a touch or swipe action, but also detect duration and pressure associated with the touch or swipe action. In some embodiments, the multimedia component 508 includes a front camera and/or a rear camera. When the terminal 500 is in an operation mode, such as a shooting mode or a video mode, the front camera and/or the rear camera can receive external multimedia data. Each front camera and rear camera can be a fixed optical lens system or have focal length and optical zoom capability.

The audio component 510 is configured to output and/or input audio signals. For example, the audio component 510 includes a microphone (MIC), which is configured to receive external audio signals when the audio output device 500 is in operation modes, such as call mode, recording mode and voice recognition mode. Received audio signals may be further stored in memory 504 or sent via communication component 516 .

The I/O interface 512 provides an interface between the processing component 502 and a peripheral interface module. The peripheral interface module may be a keyboard, a click wheel, a button, and the like. These buttons may include, but are not limited to: a home button, volume buttons, start button, and lock button.

The sensor component 514 includes one or more sensors for providing various aspects of a status assessment of the terminal 500 . For example, the sensor component 514 can detect the open/closed state of the terminal 500, the relative positioning of components, for example, the components are the display and the keypad of the terminal 500, and the sensor component 514 can also detect the position change of the terminal 500 or a component of the terminal 500 , the presence or absence of user contact with the terminal 500 , the orientation or acceleration/deceleration of the terminal 500 and the temperature change of the terminal 500 . Sensor assembly 514 may include a proximity sensor configured to detect the presence of nearby objects in the absence of any physical contact. Sensor assembly 514 may also include an optical sensor, such as a CMOS or CCD image sensor, for use in imaging applications. In some embodiments, the sensor component 514 may also include an acceleration sensor, a gyroscope sensor, a magnetic sensor, a pressure sensor or a temperature sensor.

The communication component 516 is configured to facilitate wired or wireless communication between the terminal 500 and other devices. The terminal 500 can access a wireless network based on communication standards, such as WiFi, 2G or 3G, or a combination thereof. In an exemplary embodiment, the communication component 516 receives a broadcast signal or broadcast related information from an external broadcast management system via a broadcast channel. In an exemplary embodiment, the communication component 516 also includes a near field communication (NFC) module to facilitate short-range communication. For example, the NFC module may be implemented based on Radio Frequency Identification (RFID) technology, Infrared Data Association (IrDA) technology, Ultra Wide Band (UWB) technology, Bluetooth (BT) technology and other technologies.

In an exemplary embodiment, terminal 500 may be programmed by one or more application specific integrated circuits (ASICs), digital signal processors (DSPs), digital signal processing devices (DSPDs), programmable logic devices (PLDs), field programmable A gate array (FPGA), controller, microcontroller, microprocessor or other electronic component implementation for performing the methods described above.

In an exemplary embodiment, there is also provided a non-transitory computer-readable storage medium including instructions, such as the memory 504 including instructions, which can be executed by the processor 520 of the terminal 500 to complete the above method. For example, the non-transitory computer readable storage medium may be ROM, random access memory (RAM), CD-ROM, magnetic tape, floppy disk, optical data storage device, and the like.

Another embodiment of the present disclosure provides a non-transitory computer-readable storage medium. When the instructions in the storage medium are executed by the processor of the terminal, the terminal can execute the method in the above-mentioned embodiments.

Other embodiments of the disclosure will be readily apparent to those skilled in the art from consideration of the specification and practice of the disclosure disclosed herein. This application is intended to cover any modification, use or adaptation of the present disclosure, and these modifications, uses or adaptations follow the general principles of the present disclosure and include common knowledge or conventional technical means in the technical field not disclosed in the present disclosure . The specification and examples are to be considered exemplary only, with a true scope and spirit of the disclosure being indicated by the following claims.

It should be understood that the present disclosure is not limited to the precise constructions which have been described above and shown in the drawings, and various modifications and changes may be made without departing from the scope thereof. The scope of the present disclosure is limited only by the appended claims.

Claims (11)

1. a kind of method for carrying out dial-up process, it is characterised in that methods described includes：

Locking screen interface is shown, emergency contact people option is provided with the locking screen interface；

When the triggering command of the correspondence emergency contact people option is received, default first programmed emergency communication mark is obtained Know；

To the first programmed emergency communications identification, dial-up process is carried out.

2. method according to claim 1, it is characterised in that described when receiving the correspondence emergency contact people option During triggering command, default first programmed emergency communications identification is obtained, including：

When the triggering command of the correspondence emergency contact people option is received, multiple default programmed emergency titles are shown；

When the selection instruction to the first programmed emergency title in the plurality of default programmed emergency title is received, Obtain the corresponding default first programmed emergency communications identification of the first programmed emergency title.

3. method according to claim 1, it is characterised in that methods described also includes：

In preset duration after dial-up process is not answered by opposite end, if it is described urgent to receive correspondence again It is the triggering command of people option, then obtains default second programmed emergency communications identification, it is logical to second programmed emergency News mark, carries out dial-up process.

4. method according to claim 1, it is characterised in that methods described also includes：

In the dial-up processing procedure, in call interface, the first programmed emergency communications identification is hidden.

5. the method according to any one of claim 1-4, it is characterised in that methods described also includes：

At the end of dial-up process, recover to show the locking screen interface.

6. a kind of device for carrying out dial-up process, it is characterised in that described device includes：

Display module, for showing locking screen interface, is provided with emergency contact people option in the locking screen interface；

Acquisition module, for when the triggering command of the correspondence emergency contact people option is received, obtaining default first tight Anxious contact person's communications identification；

Call module, for the first programmed emergency communications identification, carrying out dial-up process.

7. device according to claim 6, it is characterised in that the acquisition module, including：

Display sub-module, for when the triggering command of the correspondence emergency contact people option is received, showing multiple default Programmed emergency title；

Acquisition submodule, receives to the first emergency contact name in the plurality of default programmed emergency title for working as When the selection of title is instructed, the corresponding default first programmed emergency communications identification of the first programmed emergency title is obtained.

8. device according to claim 6, it is characterised in that the call module, is additionally operable to：

In preset duration after dial-up process is not answered by opposite end, if it is described urgent to receive correspondence again It is the triggering command of people option, then obtains default second programmed emergency communications identification, it is logical to second programmed emergency News mark, carries out dial-up process.

9. device according to claim 6, it is characterised in that the display module, is additionally operable to：

In the dial-up processing procedure, in call interface, the first programmed emergency communications identification is hidden.

10. the device according to any one of claim 6-9, it is characterised in that the display module, is additionally operable to：

At the end of dial-up process, recover to show the locking screen interface.

11. a kind of devices for opening the smart machine control page, it is characterised in that described device includes：

Processor；

For storing the memory of processor executable；

Wherein, the processor is configured to perform the method described in the claims 1-5.