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CN106341556B - It is a kind of to realize the method and system being scheduled to public network user based on relaying - Google Patents

It is a kind of to realize the method and system being scheduled to public network user based on relaying Download PDF

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Publication number
CN106341556B
CN106341556B CN201610827555.2A CN201610827555A CN106341556B CN 106341556 B CN106341556 B CN 106341556B CN 201610827555 A CN201610827555 A CN 201610827555A CN 106341556 B CN106341556 B CN 106341556B
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public network
network user
relaying
dispatching desk
scheduled
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CN106341556A (en
Inventor
梁泽键
姜坤
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Shenzhen Genew Technologies Co Ltd
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Shenzhen Genew Technologies Co Ltd
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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/22Arrangements for supervision, monitoring or testing
    • H04M3/2254Arrangements for supervision, monitoring or testing in networks
    • H04M3/2263Network management

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  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Telephonic Communication Services (AREA)

Abstract

The present invention discloses a kind of method and system realized based on relaying and be scheduled to public network user, wherein method is comprising steps of A, interchanger are docked by relaying with public network user system;B, when the relaying is in call state, then interchanger reports the call status information of the relaying to dispatching desk;C, the dispatching desk is scheduled the public network user according to the call status information of the relaying.Technical solution through the invention realizes scheduling of the dispatching desk to the very huge public network user of data volume.

Description

It is a kind of to realize the method and system being scheduled to public network user based on relaying
Technical field
The present invention relates to scheduling of resource technical fields, more particularly to a kind of realized based on relaying to be scheduled to public network user Method and system.
Background technique
Integrated service switchboard can be the multiple local subscribers of enterprise configuration, and the local subscriber can be understood as enterprises Base user can converse mutually between the local subscriber under interchanger configuration;Also, the interchanger is connect by relaying Enter to PSTN(Public Switched Telephone Network, Public Switched Telephone Network) after, it can be with public network user Call mutually, the public network user are his office user of non-interchanger configuration, it can be understood as family fixed telephone user, mobile phone are used Family etc.;
Local subscriber under the multi-media dispatcher connecting with the interchanger can configure interchanger is scheduled pipe Reason operation, the major function of the scheduling include: that calling, point are exhaled, redialed, callback, selective call, group exhale, intrusion, hang by force, toll breakdown, supervise It listens, broadcast, meeting, generation are answered, waiting lines etc.;However, the interchanger can not be real since public network user data volume is very huge Configuration storage now is carried out to all public network users, the prior art, which also cannot achieve, carries out public network user by multi-media dispatcher Scheduling.
Therefore, the existing technology needs to be improved and developed.
Summary of the invention
In view of above-mentioned deficiencies of the prior art, the purpose of the present invention is to provide one kind is realized based on relaying to public network user The method and system being scheduled, it is intended to solve the prior art and cannot achieve to adjust public network user by multi-media dispatcher The problem of degree management operation.
Technical scheme is as follows:
A method of it is realized based on relaying and public network user is scheduled, wherein comprising steps of
A, interchanger is docked by relaying with public network user system;
B, when the relaying is in call state, then interchanger reports the call state of the relaying to believe to dispatching desk Breath;
C, the dispatching desk is scheduled the public network user according to the call status information of the relaying.
Preferably, described realize the method being scheduled to public network user based on relaying, wherein before the step A Further include:
A0, dispatching desk obtain all local subscriber's configuration informations of interchanger and trunking configuration information in advance.
Preferably, described realize the method being scheduled to public network user based on relaying, wherein the step A0 is specific Include:
A01, dispatching desk and interchanger are connected by Transmission Control Protocol;
After A02, successful connection, all local exchanges that operation obtains the interchanger are carried out by the configuration interface in dispatching desk User configuration information and trunking configuration information.
Preferably, described realize the method being scheduled to public network user based on relaying, wherein the calling of the relaying Status information include: local subscriber and public network user respectively uniquely mark and local subscriber and public network user off-hook shape State, call attempt state, ringing condition, talking state, idle state and release conditions.
Preferably, described realize the method being scheduled to public network user based on relaying, wherein the step C is specific Include:
C1, dispatching desk are uniquely identified according to the public network user finds corresponding public network user;
C2, dispatching desk are scheduled the public network user.
It is a kind of to realize the system being scheduled to public network user based on relaying, wherein the interchanger is for passing through relaying It is docked with public network user system;And when the relaying is in call state, the calling of the relaying is reported to dispatching desk Status information;The dispatching desk is used for after the call status information for receiving the relaying that the interchanger reports, to institute Public network user is stated to be scheduled.
Preferably, described realize the system being scheduled to public network user based on relaying, wherein the dispatching desk is also used In acquisition interchanger in advance all local subscriber's configuration information and trunking configuration information.
Preferably, described realize the system being scheduled to public network user based on relaying, wherein the dispatching desk is also used In being connect with interchanger by Transmission Control Protocol;After successful connection, the interchanger is obtained by carrying out operation in its configuration interface All local subscriber's configuration informations and trunking configuration information.
Preferably, described realize the system being scheduled to public network user based on relaying, wherein the calling of the relaying Status information include: local subscriber and public network user respectively uniquely mark and local subscriber and public network user off-hook shape State, call attempt state, ringing condition, talking state, idle state and release conditions.
Preferably, described realize the system being scheduled to public network user based on relaying, wherein the dispatching desk is also used Corresponding public network user is found in uniquely identifying according to the public network user, and the public network user is scheduled.
The utility model has the advantages that the calling that relaying generates is invented a user subject by the present invention, by interchanger to tune Degree platform reports the call status information of this pseudo-entity, and the dispatching desk uses the public network according to the call status information Family is scheduled.Technical solution through the invention realizes scheduling of the dispatching desk to the very huge public network user of data volume.
Detailed description of the invention
Fig. 1 is a kind of process that the method preferred embodiment being scheduled to public network user is realized based on relaying of the present invention Figure.
Fig. 2 is that local subscriber of the present invention and public network user converse when connecting, and dispatching desk is scheduled public network user System preferred embodiment structural block diagram.
Fig. 3 is that public network user of the present invention and public network user converse when connecting, and dispatching desk is scheduled public network user System preferred embodiment structural block diagram.
Fig. 4 is a kind of structural frames that the system preferred embodiment being scheduled to public network user is realized based on relaying of the present invention Figure.
Specific embodiment
The present invention provides a kind of method and system realized based on relaying and be scheduled to public network user, of the invention to make Purpose, technical solution and effect are clearer, clear, and the present invention is described in more detail below.It should be appreciated that this place is retouched The specific embodiment stated is only used to explain the present invention, is not intended to limit the present invention.
Referring to Fig. 1, Fig. 1 be it is provided by the invention it is a kind of realized based on relaying method that public network user is scheduled compared with The flow chart of good embodiment, as shown, itself comprising steps of
S100, interchanger are docked by relaying with public network user system;
S110, when the relaying is in call state, then interchanger reports the call state of the relaying to dispatching desk Information;
Dispatching desk described in S120 is scheduled the public network user according to the call status information of the relaying.
In embodiments of the present invention, the basic principle of scheduling is it is to be understood that each local exchange under interchanger configuration With an entity is considered per family, each entity has a unique mark.When dispatching desk and interchanger establish connection It waits, the information of interchanger local subscriber can be obtained, and subscribe to the information of these local subscribers to interchanger according to actual needs;When When the state (including failure, normal, free time, call attempt, ring, call etc.) of local subscriber changes, by the state Variation is reported to dispatching desk, these variations are presented in dispatching desk on scheduling interface, and can be scheduled to local subscriber.Preferably Ground, the dispatching desk are multi-media dispatcher, and the interchanger is integrated service switchboard.
Further, for public network user, since the data volume of public network user is very huge, usual interchanger can not be real Complete configuration storage now is carried out to public network user.However, being exactly actually that interchanger passes through relaying to the scheduling of public network user It converses with public network user, then this call is scheduled.When being conversed with public network user, calling be must pass through The relaying of interchanger, for the calling that the relaying generates, interchanger is to know, is steerable.The present invention passes through in passing through After the calling of generation, a user subject is invented, and distributes an interim unique identification for this entity, as local subscriber Equally report the call state of this pseudo-entity.It can realize that dispatching desk uses public network as local subscriber by the above method Family is scheduled.The benefit done so, dispatcher it is only necessary to know that and manage who and who call just, require no knowledge about relaying The more professional knowledge in the inside, so that dispatcher be facilitated to operate.
Specifically, the present invention is before the step S100, further includes:
S10, dispatching desk obtain all local subscriber's configuration informations of interchanger and trunking configuration information in advance, specific to wrap Include: dispatching desk and interchanger pass through TCP(Transmission Control Protocol, transmission control protocol) agreement connection, After successful connection, all local subscriber's configuration informations that operation obtains the interchanger are carried out by the configuration interface in dispatching desk With trunking configuration information.
Preferably, just may be implemented pair after the dispatching desk only passes through the local subscriber's configuration information for obtaining interchanger The talking state of local subscriber is scheduled.Further, dispatching desk passes through the trunking configuration information for obtaining interchanger, for realization pair Public network user, which is scheduled, to be ready.
In the step S100, interchanger is docked by relaying with public network user system.Specifically, work as interchanger After being docked by relaying with public network user system, it just can be achieved to carry out call connection between local subscriber and public network user. Such as after interchanger is attached by PRA relaying with telecommunication system, can realize local subscriber and telecommunication public network user it Between carry out call connection, the PRA relaying, which refers to, to be connected between two interchangers with E1 line, and transport protocol is PRI.
Further, in the step S110, when the relaying is in call state, then interchanger is reported to dispatching desk The call status information of the relaying;Specifically, refer to when the relaying is in call state, local subscriber passes through in described It is conversed by the relaying with another public network user after the state or public network user for carrying out call connection with public network user State when connection;
Further, the junction call status information specifically includes: local subscriber and public network user respectively uniquely identify And off hook state, call attempt state, ringing condition, talking state, idle state and the release shape of local subscriber and public network user State.
Further, in the step S120, the dispatching desk is according to the call status information of the relaying to the public affairs Network users are scheduled, and are specifically included: dispatching desk is uniquely identified according to the public network user finds corresponding public network use Family, and the public network user is scheduled.
The method of the present invention is further explained below by specific embodiment:
Embodiment 1
As shown in Fig. 2, Fig. 2 is that local subscriber and public network user converse when connecting, dispatching desk carries out public network user The system preferred embodiment structural block diagram of scheduling, as shown in the figure: local subscriber 6000 and 7000, and institute are configured under interchanger It states interchanger and is docked by PRA relaying with telecommunication system, family fixed telephone user 80001234 is connected under the telecommunication system;Institute The call status information that dispatching desk has subscribed 6000,7000 and PRA of local subscriber relaying is stated, is that local subscriber 6000 exhales below When being public network user 80001234, interchanger reports the process of call status information to dispatching desk:
1,6000 off-hook of local subscriber, interchanger is to dispatching desk uploaded state, (6000 mark, state are off-hook);It adjusts It spends on platform interface, the mark of 6000 users makees corresponding variation;
2, local subscriber 6000 dials 80001234 number, interchanger to dispatching desk uploaded state, (6000 mark, State is call attempt, called number 80001234);On dispatching desk interface, the mark of 6000 users makees corresponding variation;
3, it hands over machine to initiate calling to 80001234, by number analysis, needs to relay out, inquiry PRA relaying control from PRA Clamp dog is needed to dispatching desk uploaded state, one interim mark A of generation, uploaded state, (number 80001234 identifies A, State is call attempt, calling number 6000);When dispatching desk receives this message, 80001234 this user have been automatically created, and It is shown on interface;
4,80001234 phone ring, to dispatching desk uploaded state, (number 80001234 identifies A, and state is ring, Calling number is that 6000), 6000 users listen ring-back tone, to dispatching desk uploaded state, (6000 mark, state are to listen ring-back tone, 80001234) called number is;
5,80001234 off-hook, to dispatching desk uploaded state, (number 80001234, identifies A, and state is master in call 6000) code of calling out the numbers is;The call of local subscriber 6000 and public network user 80001234 is successfully established, to scheduling uploaded state, (6000 Mark, state be call in, called number 80001234);
6, the status information reported according to interchanger, dispatching desk can show that 6000 are conversing with 8001234 on interface In.
7,80001234 on-hook, to dispatching desk uploaded state, (number 80001234, identifies A, and state is free time, caller 6000) number is;After uploaded state, interchanger deletes temporary identifier A;Scheduling receives idle state, according to mark, judges this It is casual user, 8001234 this user is deleted on interface;
8,6000 tins of busy tones, to dispatching desk uploaded state, (6000 mark, state are in release, and called number is 80001234);
9,6000 on-hook, to dispatching desk uploaded state, (6000 mark, state are the free time);Dispatching desk is 6000 users Icon become Idle state.
Interchanger to dispatching desk report call status information it is any during, local subscriber 7000 can pass through scheduling Platform is scheduled public network user 80001234, for example, when local subscriber 6000 converses with public network user 80001234 During, dispatcher wants that local subscriber 7000 is made to converse with public network user 80001234, and dispatcher passes through scheduling at this time Platform tolls breakdown order (tolling breakdown order, the person of tolling breakdown 7000, identify A by the person of tolling breakdown) to interchanger sending, and interchanger is found according to mark A Corresponding calling allows 7000 to converse with 80,001,234 6000 forcible abortings passed through with 80001234.
Embodiment 2
As shown in figure 3, when Fig. 3 is that public network user (China Mobile) and public network user (telecommunications) carries out call connection, scheduling The system preferred embodiment structural block diagram that platform is scheduled any public network user, as shown in the figure:
Local subscriber 6000 is configured under interchanger, and interchanger passes through SIP trunk and China Mobile's system docking, in There is mobile phone user 13500001234 under state's mobile system, interchanger is relayed by PRA and docked with telecommunication system, under telecommunication system There is family fixed telephone user 80001234;Dispatching desk has subscribed the call state of SIP trunk and PRA relaying.It is below 13500001234 relay striking out from SIP trunk Incoming, from PRA, and when calling 80001234 user, interchanger is reported to dispatching desk The process of state:
1, mobile subscriber 13500001234 is from SIP trunk Incoming, and dials called number 80001234;Switch query SIP trunk control block, needs to dispatching desk uploaded state, generates an interim mark B, uploaded state, and (number is 13500001234, B is identified, state is call attempt, called number 80001234);It is automatic to create when dispatching desk receives this message 13500001234 this user have been built, and have been shown on interface;
2, interchanger initiates calling to 80001234, by number analysis, needs to relay out, inquiry PRA relaying from PRA Control block needs to generate an interim mark C, uploaded state, (number 80001234, mark to dispatching desk uploaded state C, state are call attempt, calling number 13500001234);When dispatching desk receives this message, automatically created 80001234 this A user, and shown on interface;
3,80001234 phone ring, to dispatching desk uploaded state, (number 80001234 identifies C, and state is ring, Calling number is 13500001234) 13500001234 tins of ring-back tones, to dispatching desk uploaded state, (13500001234 mark Know, state is to listen ring-back tone, called number 80001234);
4,80001234 off-hook, to dispatching desk uploaded state, (number 80001234, identifies C, and state is master in call 13500001234) code of calling out the numbers is;Mobile subscriber 13500001234 is successfully established with the call of telecommunication user 80001234, to tune Uploaded state is spent, (13500001234 mark, state are called number 80001234 in call);
5, the status information reported according to interchanger, dispatching desk can be shown 13500001234 and 8001234 just on interface In call.
6,13500001234 on-hook terminates call, and (number 13500001234, identifies B to uploaded state, and state is sky Spare time, called number 80001234);After uploaded state, interchanger deletes temporary identifier B;Scheduling receives idle state, according to mark Know, judge that this is casual user, 13500001234 this user are deleted on interface;
7, by RPA to 80001234 call releases, uploaded state (number 80001234 identifies C, and state is the free time, 13500001234) calling number is;After uploaded state, interchanger deletes temporary identifier C.Scheduling receives idle state, according to mark Know, judge that this is casual user, 80001234 this user are deleted on interface.
Equally, interchanger to dispatching desk report call status information it is any during, local subscriber 6000(identify A) Public network user 13500001234 or 80001234 can be scheduled by dispatching desk, for example, working as mobile subscriber 13500001234(identifies B) during being conversed with telecommunication user 80001234(mark C), dispatcher wants to pass through this When office user 6000 converses with mobile subscriber 13500001234, then dispatcher tolls breakdown life to interchanger hair by dispatching desk Enable, (toll breakdown order, the person of tolling breakdown 6000, by the person of tolling breakdown identify B), interchanger according to mark B find corresponding calling, with 80001234 forcible abortings of 1350001234 calls, allow 1350001234 to converse with 6000.
Further, when mobile subscriber 13500001234(identifies B) C is being identified with telecommunication user 80001234() lead to During words, when dispatcher wants to converse by local subscriber 6000 with telecommunication user 80001234, then dispatcher passes through Dispatching desk tolls breakdown order to interchanger hair, and (tolling breakdown order, the person of tolling breakdown 6000, identify C by the person of tolling breakdown), interchanger is according to mark C Corresponding calling is found, 13500001234 forcible abortings with 80001234 calls, allows 80001234 to be led to 6000 Words.
Further, when dispatcher 6000 is in a meeting, just want to look for 1350001234, it at this moment can be to interchanger It sends order and forces to be invited in meeting 13500001234, and be put into waiting list 80001234.
Based on the above method, the present invention also provides a kind of systems realized based on relaying and be scheduled to public network user, such as Shown in Fig. 4, wherein including a dispatching desk 100 and interchanger 200, the interchanger 200 is used for through relaying and public network user system System is docked;And after receiving the request of the subscription junction call status information of the transmission of dispatching desk 100, to dispatching desk 100 report the call status information of the relaying;The dispatching desk 100 is used for when the relaying is in call state, to friendship The request of the junction call status information is subscribed in 200 transmissions of changing planes;And receive that the interchanger 200 reports it is described in After call status information after, the public network user is scheduled.
Preferably, described realize the system being scheduled to public network user based on relaying, wherein the dispatching desk 100 It is also used to obtain interchanger all local subscriber's configuration information and trunking configuration information in advance.
Preferably, described realize the system being scheduled to public network user based on relaying, wherein the dispatching desk 100 It is also used to connect with interchanger by Transmission Control Protocol;After successful connection, the friendship is obtained by carrying out operation in its configuration interface All local subscriber's configuration informations and trunking configuration information changed planes.
Preferably, described realize the system being scheduled to public network user based on relaying, wherein the calling of the relaying Status information include: local subscriber and public network user respectively uniquely mark and local subscriber and public network user off-hook shape State, call attempt state, ringing condition, talking state, idle state and release conditions.
Preferably, described realize the system being scheduled to public network user based on relaying, wherein the dispatching desk 100 It is also used to uniquely be identified according to the public network user to find corresponding public network user, and the public network user is adjusted Degree.
It has been described in detail in the method for technical detail in front about above-mentioned module, so it will not be repeated.
In conclusion the calling that relaying generates is invented a user subject by the present invention, by interchanger to tune Degree platform reports the call status information of this pseudo-entity, and the dispatching desk uses the public network according to the call status information Family is scheduled.Technical solution through the invention realizes scheduling of the dispatching desk to the very huge public network user of data volume.
It should be understood that the application of the present invention is not limited to the above for those of ordinary skills can With improvement or transformation based on the above description, all these modifications and variations all should belong to the guarantor of appended claims of the present invention Protect range.

Claims (8)

1. a kind of realize the method being scheduled to public network user based on relaying, which is characterized in that comprising steps of
A, interchanger is docked by relaying with public network user system;
B, when the relaying is in call state, then interchanger reports the call status information of the relaying to dispatching desk;
C, the dispatching desk is scheduled the public network user according to the call status information of the relaying;
The step C is specifically included:
C1, dispatching desk are uniquely identified according to the public network user finds corresponding public network user;
C2, dispatching desk are scheduled the public network user.
2. according to claim 1 realize the method being scheduled to public network user based on relaying, which is characterized in that described Before step A further include:
A0, dispatching desk obtain all local subscriber's configuration informations of interchanger and trunking configuration information in advance.
3. according to claim 2 realize the method being scheduled to public network user based on relaying, which is characterized in that described Step A0 is specifically included:
A01, dispatching desk and interchanger are connected by Transmission Control Protocol;
After A02, successful connection, all local subscribers that operation obtains the interchanger are carried out by the configuration interface in dispatching desk Configuration information and trunking configuration information.
4. according to claim 2 realize the method being scheduled to public network user based on relaying, which is characterized in that described The call status information of relaying includes: local subscriber and public network user respectively uniquely mark and local subscriber and public network user Off hook state, call attempt state, ringing condition, talking state, idle state and release conditions.
5. a kind of realize the system being scheduled to public network user based on relaying, which is characterized in that including a dispatching desk and exchange Machine, the interchanger are used to be docked by relaying with public network user system;And when the relaying is in call state, to Dispatching desk reports the call status information of the relaying;The dispatching desk be used for receive that the interchanger reports it is described in After call status information after, the public network user is scheduled;
The dispatching desk, which is also used to uniquely be identified according to the public network user, finds corresponding public network user, and to the public affairs Network users are scheduled.
6. according to claim 5 realize the system being scheduled to public network user based on relaying, which is characterized in that described Dispatching desk is also used to obtain interchanger all local subscriber's configuration information and trunking configuration information in advance.
7. according to claim 6 realize the system being scheduled to public network user based on relaying, which is characterized in that described Dispatching desk is also used to connect with interchanger by Transmission Control Protocol;After successful connection, by carrying out operation acquisition in its configuration interface All local subscriber's configuration informations and trunking configuration information of the interchanger.
8. according to claim 6 realize the system being scheduled to public network user based on relaying, which is characterized in that described The call status information of relaying includes: local subscriber and public network user respectively uniquely mark and local subscriber and public network user Off hook state, call attempt state, ringing condition, talking state, idle state and release conditions.
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