CN106302968A - A kind of voice service reminding method, system and communication terminal - Google Patents
A kind of voice service reminding method, system and communication terminal Download PDFInfo
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- CN106302968A CN106302968A CN201510296106.5A CN201510296106A CN106302968A CN 106302968 A CN106302968 A CN 106302968A CN 201510296106 A CN201510296106 A CN 201510296106A CN 106302968 A CN106302968 A CN 106302968A
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Abstract
The invention discloses a kind of voice service reminding method, system and communication terminal, wherein, the method includes: when detecting that the telephone number of active calls is service number, start sound identification module；Sound identification module receives information of voice prompt, and the Word message that the information of voice prompt received is identified as correspondence shows at call interface.Communication terminal is after detecting that the telephone number that user is called is service number, start sound identification module, this information of voice prompt is also identified as the Word message of correspondence and shows on call interface by the information of voice prompt of sound identification module identification Service Phone, user checks that the Word message of call interface i.e. would know that the content that voice message is reported, it is no longer necessary to remember tediously long information of voice prompt, also there is no concern that and do not hear information of voice prompt, it is only necessary to check that corresponding Word message can select next step operation according to prompting at call interface.
Description
Technical field
The present invention relates to mobile communication technology field, particularly relate to a kind of voice service reminding method, system
And communication terminal.
Background technology
Along with the development of science and technology, the communication terminal such as mobile phone, panel computer is extensively made in people live
With.For ease of serving the general public, increasing Service Phone produces the most therewith, and user is dialing these clothes
During business phone, being typically all first is that user reports by automatic speech service, and user selects phase as required
The digit button answered.But, the voice reported due to some Service Phone automatic speech service is longer,
The content comprised is too much, and user is at a loss when needs selection key before often having listened and forgetting below,
Can only again dial this Service Phone and listen a voice broadcast again.Again or, user dials in a noisy environment
Service Phone, automatic speech service is difficult to by user's clearly uppick, and user also can only repeat the service of dialing
Phone is listened to.So, user needs repeatedly to dial and listen to just to recognize that automatic speech service is broadcast
The content of report, has had a strong impact on the use of user, and Consumer's Experience is poor.
Summary of the invention
The technical problem to be solved in the present invention is, in the Service Phone automatic information broadcast of prior art
Hold and need memory and the problem that may be difficult to not hear, it is provided that a kind of voice service reminding method, system and logical
Letter terminal.
For solving above-mentioned technical problem, the technical scheme that the present invention uses is: provide a kind of voice service
Reminding method, described method includes:
When detecting that the telephone number of active calls is service number, start sound identification module；
Sound identification module receives information of voice prompt, and the information of voice prompt received is identified as correspondence
Word message show at call interface.
Further, described Word message includes digit and the information corresponding with this digit.
Further, described carry out showing at call interface by Word message method particularly includes:
Set up visual at call interface according to described digit and the information corresponding with this digit
Menu；
One digit and the information corresponding with this digit are shown in one of visual menu
In selectionbar.
Further, described also include after call interface sets up visual menu:
According to digit shown in each selectionbar of visual menu, set up this selectionbar and this digit
Incidence relation；
Receive user in visual menu, click the some selection operation of selectionbar, and by selected by described some selection operation
Digit corresponding to selectionbar send the server to Service Phone.
Further, described also include after call interface sets up visual menu:
Store the visual menu of this service number and correspondence；
When the service number that telephone number active calls being detected is storage, show in current display interface
The visual menu corresponding with this service number.
Further, start while current display interface shows the visual menu corresponding with this service number
Sound identification module；
Sound identification module receives information of voice prompt, and according to the information of voice prompt received to visual dish
Singly modify.
Further, described visual menu is provided with dialing keyboard switching key.
Further, show in each digit frame in described dialing keyboard corresponding with this digit
Information.
For solving above-mentioned technical problem, another technical solution used in the present invention is: provide a kind of voice clothes
Business prompt system, described system includes:
Whether first detection module, be service number for detecting the telephone number of active calls；
First control module, for when detecting that the telephone number of active calls is service number, controlling to open
Dynamic first sound identification module；
First sound identification module, receives information of voice prompt, and the information of voice prompt identification that will receive
For corresponding Word message；
First display module, for carrying out the Word message of the first sound identification module identification at call interface
Display.
For solving above-mentioned technical problem, another technical solution used in the present invention is: provide one communication eventually
End, described communication terminal includes voice service prompt system described above, and this voice service prompt system uses
Voice service reminding method described above.
The invention has the beneficial effects as follows: communication terminal is detecting that the telephone number that user is called is service number
After Ma, starting sound identification module, when Service Phone proceeds by information of voice prompt report, voice is known
This information of voice prompt is also identified as the word of correspondence by the information of voice prompt of other module identification Service Phone
Information shows on call interface, and user only need to check that the Word message of call interface i.e. would know that voice
The content of information, it is no longer necessary to go to remember tediously long information of voice prompt, also there is no concern that and do not hear language
Sound information, it is only necessary to check that corresponding Word message can select next step according to prompting at call interface
Operation.
Accompanying drawing explanation
Fig. 1 is the flow chart of the first embodiment of voice service reminding method of the present invention；
Fig. 2 is the schematic diagram of call interface the first display mode in voice service reminding method of the present invention；
Fig. 3 is the schematic diagram of call interface the second display mode in voice service reminding method of the present invention；
Fig. 4 is the flow chart of the second embodiment of voice service reminding method of the present invention；
Fig. 5 is the schematic diagram of call interface the 3rd display mode in voice service reminding method of the present invention；
Fig. 6 is the flow chart of another embodiment of the second embodiment of voice service reminding method of the present invention；
Fig. 7 is the structural representation of the first embodiment of voice service prompt system of the present invention；
Fig. 8 is the structural representation of the second embodiment of voice service prompt system of the present invention.
Detailed description of the invention
By further illustrating the technological means and effect that the present invention taked by realizing predetermined goal of the invention, with
Lower combination accompanying drawing and preferred embodiment, to according to the detailed description of the invention of the present invention, structure, feature and merit thereof
Effect, after describing in detail such as.
In the present invention, communication terminal is for having display interface, sound identification module and can communicate with other people
The terminal unit of contact.Concrete, this communication terminal can be mobile phone, panel computer etc..
Refer to Fig. 1, for the flow chart of the first embodiment of voice service reminding method of the present invention, at voice
In the first embodiment of service prompts method, the method comprises the following steps:
Step 101, when detecting that the telephone number of active calls is service number, start speech recognition mould
Block；
Step 102, sound identification module receive information of voice prompt, and the information of voice prompt that will receive
The Word message being identified as correspondence shows at call interface.
In prior art, common carrier or terminal applies are generally by 10086,10010,114,12580
Be labeled as service number Deng Service Phone, user when dialing above-mentioned service number, display circle of communication terminal
Face can show the labelling that it is Service Phone therewith.
For implementing the present invention, user is when using communication terminal to carry out call, and communication terminal detection is logical
Common carrier or other application labellings to this calling phone on words interface, if detect common carrier or
When calling phone is labeled as Service Phone or service number by other application, then it is assumed that active calls detected
Telephone number is service number.In other embodiments, user can also arrange clothes in communication terminal
Business list of numbers, when user is when using communication terminal to carry out call, and whether detect this calling phone is
Service number in service number list, if the service number in service number list, then it is assumed that detection
Telephone number to active calls is service number.Further, this service number list can be according to operator
Labelling or other application label information automatically update, therefore not to repeat here.
Communication terminal, when detecting that the telephone number of active calls is service number, starts speech recognition mould
Block.After service number is connected, sound identification module starts to receive the voice message that Service Phone is reported automatically
Information, and the information of voice prompt received is identified as correspondence Word message show at call interface
Show.
Concrete, as in figure 2 it is shown, this Word message comprises all the elements of information of voice prompt, i.e. language
All voice message contents that Service Phone is reported by sound identification module word by word and sentence by sentence be identified as correspondence
Chinese character shows on call interface.
Or, as it is shown on figure 3, this Word message includes digit and the prompting corresponding with this digit letter
Breath.Wherein digit is such as: the digit such as " 0 ", " 1 ", " 2 " ..., " * ", " # ", this digit
For the numeral on dialing keyboard and symbol, information is such as: " service inquiry ", " prepaid mobile phone recharging ", " people
Work clothes are engaged in " etc. information, and corresponding information of each digit.Sound identification module is receiving
After corresponding information of voice prompt, the information of voice prompt received is identified as the word-information display of correspondence
On call interface, user checks this Word message identified and selects next step operation according to prompting.
Illustrating, if user needs to inquire about telephone expenses, user uses communication terminal to dial 10086, and communication is eventually
Hold after detect that user called 10086 are for service number, start sound identification module, when 10086
When proceeding by information of voice prompt report, the information of voice prompt of sound identification module identification 10086 general
This information of voice prompt is identified as the Word message of correspondence and shows on call interface.In this Word message
Comprising the information such as " service inquiry is please by 1 ", " prepaid mobile phone recharging is please by 2 ", user can look on call interface
See the printed words of " service inquiry is please by 1 ", i.e. would know that inquiry telephone expenses need by " 1 ", then call and dial
Number tap digit " 1 ".By implementing the voice service reminding method of the present invention, user is not
Need to remember tediously long information of voice prompt again, also there is no concern that and do not hear information of voice prompt, it is only necessary to
Call interface checks that corresponding Word message can select next step operation according to prompting.
It should be understood that contrary, when number active calls being detected is not service number, do not start
Sound identification module.
Refer to Fig. 4, for the flow chart of the second embodiment of voice service reminding method of the present invention, at voice
In second embodiment of service prompts method, the method comprises the following steps:
Step 201, when detecting that the telephone number of active calls is service number, start speech recognition mould
Block；
Step 202, sound identification module receive information of voice prompt, the information of voice prompt received are known
Wei corresponding Word message；
Step 203, the digit comprised according to this Word message and the prompting corresponding with digit letter
Breath sets up visual menu at call interface.
Unlike first embodiment, in the present embodiment, the word identified by sound identification module
Information is not directly to show at call interface, but is shown by the form of visual menu, more
It is easy to user's quick obtaining relevant information.
Concrete, as it is shown in figure 5, the Word message that sound identification module identifies include digit and
The information corresponding with this digit.Wherein digit is such as: " 0 ", " 1 ", " 2 " ..., " * ",
The digits such as " # ", corresponding information is such as: " service inquiry ", " prepaid mobile phone recharging ", " artificial
Service " etc. information, and corresponding one or more informations of each digit.Following at the present embodiment
In part, information corresponding to each digit in Word message and this digit is referred to as one group
Information.In the present embodiment, communication terminal according to the Word message of sound identification module identification by institute
There is Word message to be divided into and organize information more, after one group of information of sound identification module identification completes, logical
Letter terminal will this group information be placed on a selectionbar of visual menu in show.Work as speech recognition
After another group information of module identification completes, communication terminal this another group information will be placed on visual dish
Show, until all information of voice prompt have been reported in another single selectionbar.
Wherein, Word message is entered by sound identification module according to the dead time length in information of voice prompt
Row packet.Concrete, in sound identification module checks information of voice prompt, the somewhere dead time is more than pre-
If during the time, then it is one group of information by the preceding paragraph speech recognition at pause, by next section at pause
Speech recognition is that next organizes information.It should be understood that communication terminal can also be according to sound identification module
Information is grouped, using each digit in Word message as this group by the Word message identified
Last character with next group information split.Such as: the word of sound identification module identification
Information is " service inquiry please by 1 prepaid mobile phone recharging please by 2 ", and communication terminal can be using numeral " 1 " as upper
The last character of one group of information is split with next group information.Certainly, this communication terminal is also
Word message can be divided into many groups carry by arranging the method such as other separating characters or other partitioning schemes
Show information.
Further, the column number of this visual menu can increase along with the increase of information group, works as voice
Identification module identifies after first group of information complete, and can set up one at call interface and only comprise a hurdle
Visual menu, this only hurdle is for first group of information identifying at first of display.Work as speech recognition
After next group information of module identification completes, can increase by a hurdle in visual menu, a hurdle of this increase is used
In this next group information of display.By that analogy, until all of information is shown.Real at other
Execute in mode, can first set up the visual menu comprising multicolumn, the prompting letter that then will identify at call interface
Breath group is placed on each hurdle and shows.
Further, show in visual menu again after communication terminal can be optimized often organizing information.
Such as, first group of information is " service inquiry is please by 1 ", and communication port can will be prompted to Advance data quality and be
" 1, service inquiry ".So, user's quick obtaining information can be easily facilitated.
For ease of calling dialing keyboard, in visual menu after user's information in recognizing visual menu
It is provided with the switching key that visual menu is switched to dialing keyboard.
Further, for preventing user user when visual menu switches to dialing keyboard from forgetting that needs click
Which button, shows the prompting corresponding with this digit in each digit frame in dialing keyboard
Information.
As shown in Figure 6, for another embodiment of the second embodiment of voice service reminding method of the present invention
Flow chart, in present embodiment, the most also includes:
Step 204, according to digit shown in each selectionbar of visual menu, set up this selectionbar
Incidence relation with this digit；
Step 205, receive user in visual menu, click the some selection operation of selectionbar, and this is clicked behaviour
Make digit corresponding to the selectionbar chosen and send the server to Service Phone.
After setting up visual menu, display one group prompting letter in each selectionbar in this visual menu
Breath, this group of information includes a digit and an information corresponding with this digit.Mobile
Terminal sets up selectionbar and this digit according to digit shown in each selectionbar of visual menu
Incidence relation, after setting up incidence relation, receive that user clicks selectionbar in visual menu clicks behaviour
Make, then digit corresponding for the selectionbar in selected by this selection operation is sent the service to Service Phone
Device.By setting up selectionbar and the incidence relation of digit in this hurdle, user directly clicks in visual menu
Corresponding digit can be sent the server to service number, it is achieved and between the server of service number
Mutual, it is not necessary to go to call dialing keyboard again and carry out a selection operation, make user operation become easier.
Further, after setting up visual menu, communication terminal can also store this service number and correspondence
Visual menu.User is when calling next time, and whether the communication terminal detection number that called of user is
The service number stored, when the service number that telephone number active calls being detected is storage, is working as
Front display interface shows the visual menu corresponding with this service number.By the visual dish set up before storage
It is single, it is achieved user is the effect of the corresponding visual menu of quick calling when the Service Phone that calling next time is same,
So, user can just carry out next step operation in the case of not hearing out information of voice prompt.
Further, for avoiding the information of voice prompt of Service Phone that the situation of change occurs, user is caused to grasp
Slip up, above-mentioned when the service number that telephone number active calls being detected is storage time, currently
Display interface starts sound identification module while showing the visual menu corresponding with this service number, and voice is known
Other module receives information of voice prompt, and repaiies visual menu according to the information of voice prompt received
Change.By enabling, while display visual menu, the side that visual menu is modified by sound identification module
Formula, it is to avoid the information of voice prompt of Service Phone occurs that change causes user operation mistake occur.
Refer to Fig. 7, for the structural representation of the first embodiment of voice service prompt system of the present invention,
In the first embodiment of voice service prompt system, this system includes:
Whether first detection module 101, be service number for detecting the telephone number of active calls；
First control module 102, for when detecting that the telephone number of active calls is service number, control
System starts the first sound identification module 103；
First sound identification module 103, receives information of voice prompt, and the information of voice prompt that will receive
It is identified as the Word message of correspondence；
First display module 104, is conversing for the Word message identified by the first sound identification module 103
Interface shows.
First detection module 101 when detecting whether the telephone number of active calls is service number, first
Control module 102 controls to start the first sound identification module 103, and the first sound identification module 103 receives language
Sound information, and the information of voice prompt received is identified as the Word message of correspondence, then first shows
Show that the Word message that the first sound identification module 103 identifies is shown by module 104 at call interface.Logical
Crossing and information of voice prompt is identified as Word message shows at call interface, user is no longer necessary to remember superfluous
Long information of voice prompt, also there is no concern that and does not hears information of voice prompt, it is only necessary to check at call interface
Corresponding Word message can select next step operation according to prompting.
Refer to Fig. 8, for the structural representation of the second embodiment of voice service prompt system of the present invention,
In second embodiment of voice service prompt system, this system includes:
Whether the second detection module 201, be service number for detecting the telephone number of active calls；
Second control module 202, for when detecting that the telephone number of active calls is service number, control
System starts the second sound identification module 203；
Second sound identification module 203, receives information of voice prompt, and the information of voice prompt that will receive
It is identified as the Word message of correspondence；
Second display module 204, for the digit that comprised according to this Word message and with digit phase
Corresponding information sets up visual menu at call interface.
Second detection module 201 when detecting whether the telephone number of active calls is service number, second
Control module 202 controls to start the second sound identification module 203, and the second sound identification module 203 receives language
Sound information, and the information of voice prompt received is identified as the Word message of correspondence, then second shows
Show digit and the information corresponding with digit that module 204 comprised according to this Word message
Visual menu is set up at call interface.By information of voice prompt being identified as Word message and setting up corresponding
Visual menu, it is simple to the understanding information that user is of greater clarity.
Further, this system also includes:
Handover module, for switching to dialing keyboard by visual menu；
User clicks switching key in visual menu, and visual menu is switched by handover module according to user operation
For dialing keyboard.
Relating module, for according to digit shown in each selectionbar of visual menu, setting up this choosing
Select the incidence relation on hurdle and this digit；
Receiver module, clicks the some selection operation of selectionbar for receiving user in visual menu；
Sending module, for sending digit corresponding for the selectionbar in selected by a selection operation to Service Phone
Server.
After setting up visual menu, display one group prompting letter in each selectionbar in this visual menu
Breath, this group of information includes a digit and an information corresponding with this digit.Association
Module sets up selectionbar and this digit according to digit shown in each selectionbar of visual menu
Incidence relation, after setting up incidence relation, receiver module receives user and clicks selectionbar in visual menu
Some selection operation, then by sending module, digit corresponding for the selectionbar in selected by this selection operation is sent out
Deliver to the server of Service Phone.By setting up selectionbar and the incidence relation of digit, Yong Huzhi in this hurdle
Click in being connected on visual menu and corresponding digit can be sent the server to service number, it is achieved with clothes
That is engaged between the server of number is mutual, it is not necessary to goes to call dialing keyboard again and carries out a selection operation, uses
Family operation becomes easier.
The present invention also provides for the embodiment of a communication terminal, and wherein, this communication terminal includes above-mentioned each enforcement
The voice service prompt system of mode, this voice service prompt system uses the voice in the respective embodiments described above
Service prompts method.
It should be noted that each embodiment in this specification all uses the mode gone forward one by one to describe, Mei Geshi
Execute that example stresses is all the difference with other embodiments, identical similar portion between each embodiment
Divide and see mutually.For device class embodiment, due to itself and embodiment of the method basic simlarity, institute
Fairly simple with describe, relevant part sees the part of embodiment of the method and illustrates.
It should be noted that in this article, the relational terms of such as first and second or the like be used merely to by
One entity or operation separate with another entity or operating space, and not necessarily require or imply these
Relation or the order of any this reality is there is between entity or operation.And, term " includes ", " bag
Contain " or its any other variant be intended to comprising of nonexcludability, so that include a series of key element
Process, method, article or device not only include those key elements, but also include being not expressly set out
Other key elements, or also include the key element intrinsic for this process, method, article or device.?
In the case of there is no more restriction, statement " including ... " key element limited, it is not excluded that including
The process of key element, method, article or device there is also other identical element.
It will be appreciated by those skilled in the art that all or part of step realizing above-described embodiment can be by hard
Part completes, it is also possible to instructs relevant hardware by program and completes, and this program can be stored in a kind of meter
In calculation machine readable storage medium storing program for executing, storage medium mentioned above can be read only memory, disk or CD etc..
Above, it is only presently preferred embodiments of the present invention, not the present invention is made any pro forma restriction,
Although the present invention is disclosed above with preferred embodiment, but it is not limited to the present invention, any is familiar with basis
Technical professional, in the range of without departing from technical solution of the present invention, when the technology of available the disclosure above
Content is made a little change or is modified to the Equivalent embodiments of equivalent variations, as long as being without departing from the technology of the present invention
Plan content, any simple modification, equivalent that above example is made by the technical spirit of the foundation present invention become
Change and modify, all still falling within the range of technical solution of the present invention.
Claims (10)
1. a voice service reminding method, it is characterised in that described method includes:
When detecting that the telephone number of active calls is service number, start sound identification module；
Sound identification module receives information of voice prompt, and the information of voice prompt identification that will receive
Show at call interface for corresponding Word message.
Method the most according to claim 1, it is characterised in that described Word message includes
Digit and the information corresponding with this digit.
Method the most according to claim 2, it is characterised in that described Word message is existed
Call interface carries out showing method particularly includes:
Build at call interface according to described digit and the information corresponding with this digit
Vertical visual menu；
One digit and the information corresponding with this digit are shown in visual menu
A selectionbar in.
Method the most according to claim 3, it is characterised in that described build at call interface
Also include after vertical visual menu:
According to digit shown in each selectionbar of visual menu, set up this selectionbar and be somebody's turn to do
The incidence relation of digit；
Receive user in visual menu, click the some selection operation of selectionbar, and by described some selection operation
The digit that the selectionbar chosen is corresponding sends the server to Service Phone.
Method the most according to claim 3, it is characterised in that described build at call interface
Also include after vertical visual menu:
Store the visual menu of this service number and correspondence；
When the service number that telephone number active calls being detected is storage, on currently displaying boundary
Face shows the visual menu corresponding with this service number.
Method the most according to claim 5, it is characterised in that show in current display interface
Sound identification module is started while showing the visual menu corresponding with this service number；
Sound identification module receives information of voice prompt, and according to the information of voice prompt pair received
Visual menu is modified.
Method the most according to claim 3, it is characterised in that set in described visual menu
There is dialing keyboard switching key.
Method the most according to claim 7, it is characterised in that in described dialing keyboard
The information corresponding with this digit is shown in each digit frame.
9. a voice service prompt system, it is characterised in that described system includes:
Whether first detection module, be service number for detecting the telephone number of active calls；
First control module, for when detecting that the telephone number of active calls is service number,
Control to start the first sound identification module；
First sound identification module, receives information of voice prompt, and the voice message letter that will receive
Breath is identified as the Word message of correspondence；
First display module, is used for the Word message of the first sound identification module identification on call circle
Face shows.
10. a communication terminal, it is characterised in that described communication terminal includes such as claim 9
Described voice service prompt system, this voice service prompt system uses as in claim 1-8
Voice service reminding method described in any one.
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