CN106169987A - A kind of public service platform and using method thereof - Google Patents
A kind of public service platform and using method thereof Download PDFInfo
- Publication number
- CN106169987A CN106169987A CN201610102025.1A CN201610102025A CN106169987A CN 106169987 A CN106169987 A CN 106169987A CN 201610102025 A CN201610102025 A CN 201610102025A CN 106169987 A CN106169987 A CN 106169987A
- Authority
- CN
- China
- Prior art keywords
- data
- platform
- service
- subsystem
- supplier
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Pending
Links
- 238000000034 method Methods 0.000 title claims abstract description 95
- 230000008569 process Effects 0.000 claims abstract description 72
- 238000012545 processing Methods 0.000 claims abstract description 18
- 239000000203 mixture Substances 0.000 claims abstract description 6
- 239000000047 product Substances 0.000 claims description 45
- 230000006870 function Effects 0.000 claims description 26
- 238000011161 development Methods 0.000 claims description 12
- 238000007726 management method Methods 0.000 claims description 12
- 238000012797 qualification Methods 0.000 claims description 11
- 238000012795 verification Methods 0.000 claims description 10
- 238000005516 engineering process Methods 0.000 claims description 8
- 230000009471 action Effects 0.000 claims description 6
- 238000004891 communication Methods 0.000 claims description 6
- 230000010354 integration Effects 0.000 claims description 6
- 230000003068 static effect Effects 0.000 claims description 5
- 238000013475 authorization Methods 0.000 claims description 4
- 230000008859 change Effects 0.000 claims description 4
- 238000012544 monitoring process Methods 0.000 claims description 4
- 238000013441 quality evaluation Methods 0.000 claims description 4
- 238000012790 confirmation Methods 0.000 claims description 3
- 238000012546 transfer Methods 0.000 claims description 3
- 238000012384 transportation and delivery Methods 0.000 claims description 3
- 238000012423 maintenance Methods 0.000 claims description 2
- 239000013589 supplement Substances 0.000 claims description 2
- 239000000284 extract Substances 0.000 claims 1
- 238000009415 formwork Methods 0.000 claims 1
- 238000012360 testing method Methods 0.000 claims 1
- 230000000750 progressive effect Effects 0.000 abstract description 4
- 238000010586 diagram Methods 0.000 description 2
- 230000000694 effects Effects 0.000 description 2
- 238000011156 evaluation Methods 0.000 description 2
- 238000012549 training Methods 0.000 description 2
- 241001269238 Data Species 0.000 description 1
- 230000005856 abnormality Effects 0.000 description 1
- 238000009825 accumulation Methods 0.000 description 1
- 238000004458 analytical method Methods 0.000 description 1
- 230000009286 beneficial effect Effects 0.000 description 1
- 230000008901 benefit Effects 0.000 description 1
- 230000005540 biological transmission Effects 0.000 description 1
- 238000007405 data analysis Methods 0.000 description 1
- 230000007547 defect Effects 0.000 description 1
- 230000003993 interaction Effects 0.000 description 1
- 238000013507 mapping Methods 0.000 description 1
- 230000007246 mechanism Effects 0.000 description 1
- 230000002085 persistent effect Effects 0.000 description 1
- 230000009993 protective function Effects 0.000 description 1
- 238000012552 review Methods 0.000 description 1
- 238000000926 separation method Methods 0.000 description 1
- 238000004904 shortening Methods 0.000 description 1
- 238000013024 troubleshooting Methods 0.000 description 1
- 238000012800 visualization Methods 0.000 description 1
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
- H04L65/40—Support for services or applications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
- H04L65/10—Architectures or entities
- H04L65/1013—Network architectures, gateways, control or user entities
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
- H04L65/1066—Session management
Landscapes
- Engineering & Computer Science (AREA)
- Multimedia (AREA)
- Computer Networks & Wireless Communication (AREA)
- Signal Processing (AREA)
- Business, Economics & Management (AREA)
- General Business, Economics & Management (AREA)
- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
Abstract
The present invention relates to a kind of platform and using method thereof, be specially a kind of public service platform and using method thereof；Including terminal and Cloud Server, wherein terminal includes PC terminal and mobile terminal, wherein PC terminal and mobile terminal composition presentation layer, Cloud Server includes logical layer and data Layer, wherein data Layer, logical layer and the general frame of presentation layer composition public service platform, issue and two kinds of processes of order processing including content；The invention provides a kind of product introduction being similar to tradition supermarket and marketing method, by cycle length, costly, large-scale application BPM software implementation that risk is big be split as the progressive iterative implementation process that the cycle is short, expense is low, risk is little, by providing service platform and normalized flow process Related product to sell, standardized by demand customization service, standardized order processing and pre-sales after-sale service flow process, solve service implementation problem under BPM industry field traditional wire, reduce the cost and risk of both sides of supply and demand.
Description
Technical field
The present invention relates to a kind of platform and using method thereof, be specially a kind of public service platform and using method thereof.
Background technology
BPM(Business Process Management) BPM increasingly becomes and optimizes enterprises
Management and control flow, improve enterprise operation efficiency, product quality and the effective means of core competitiveness.But traditional BPM
Business process management system needs demanding party's enterprises first to carry out flow process demand combing according to management and control system, then type selecting is adopted
Purchase BPM flow engine software product and hardware platform, then by procedure application software embodiment party according to demand with enterprises skill
Art personnel carry out flow custom together, intra-enterprise business personnel finally carry out newly-built flow process and the professional training of software and makes
Could implement smoothly after training；When enterprise changes due to conditions such as external environment condition, management tactics, management systems, also
Need to be carried out flow process amendment and system upgrade by interiorly or exteriorly implement team, repeat process above.Under above-mentioned traditional line
The demand means of communication that Information software outsourcing development service process there is problems of efficiently and accurately is not enough, prototyping and ditch
Logical cost is the highest, is easily caused Requirements Risks big, and the project implementation cycle is long, the quality of heavy dependence early stage flow process demand combing
With experience and the ability of later stage implementation force, human resources is rare, customizes and safeguard that cost of serving is high, to demand enterprise and enforcement
Service provider all also exists the biggest uncertainty and risk.
Under the existing situation that Internet industry develops rapidly, shopping platform is expanded rapidly, also occur in that specialize in soft
Part and service sales select the Software Industry products & services sales platforms such as software net, also have the modern target towards medium-sized and small enterprises public
The application service platform of SaaS (the software i.e. services) modes such as application platform, icepro net SaaS public service platform, heroes altogether, with
And PaaS, IaaS(Infrastructure as a Service such as Amazon, Ali's cloud, infrastructure i.e. services) cloud service
Platform, can solve subproblem above in different aspects such as sales applications software and infrastructure.But net purchase platform exists
Software marketing aspect is mainly towards individual rather than institutional client sells standardized software product, substantially can only customization service
Play simple products & services propaganda function, professional and specialized aspect not enough；Software host is selected to use similar B2C's
Marketing method carries out the sale of information system software service implementation, carries out software product according to product industry and function
Classification, and provide the environment on probation of part of standards product, the sale of software substantially uses the mode carried out under line, the most not
Buying and the customization service overall process covering real enterprise Information software can be followed the tracks of；SaaS class mainly uses standard software
Product, is only capable of providing the information-based application software service on line into medium-sized and small enterprises, and under its customization and line, service ability is not enough, no
A large amount of traditional enterprise and institution client's needs can be met at the internal or individual business of private network deployment information system and letter
Breath secure context requirement；What PaaS, IaaS mainly solved is the application development platform on line and basic supporting facility, is not related to
Concrete traffic issues.
Summary of the invention
In order to solve above technical problem, the present invention provides a kind of public service platform and using method thereof, integrates line
Above and service under line, the specialized public service platform of a cooperation win-win is provided for BPM application industry field, cover enterprise and flow
Journey reproduce from demand combing, product and service implementation type selecting, purchase and implement, all processes of after-sale service, be similar to pass
The system product introduction in supermarket and marketing method, by cycle length, costly, large-scale application BPM software that risk is big
Implementation process is split as the progressive iterative implementation process that the cycle is short, expense is low, risk is little, by providing specialized service to put down
The flow process Related product of platform and industry standardization sells, standardized by demand customization service, standardized order processing with sell
Front after-sale service flow process, it is therefore an objective to solve the bottleneck problem of service implementation under BPM industry field traditional wire, reduce both sides of supply and demand
Cost and risk, it is achieved the win-win of both sides, the following is concrete technical scheme:
A kind of public service platform, including terminal and Cloud Server, wherein terminal includes PC terminal and mobile terminal, and wherein PC is eventually
End and mobile terminal form presentation layer, and Cloud Server includes logical layer and data Layer, wherein data Layer, logical layer and presentation layer group
Becoming the general frame of public service platform, wherein presentation layer is to build based on HTML5 standard, uses based on Jquery+Ajax+
The intelligent form workbox of CSS+Div technology and the display end of plug-in unit；Logical layer uses Enterprise SOA, passes through
Asp.net+Json provides outward appearance and data message to presentation layer；Data Layer uses Entity Framework and Fluent
Data data access middleware, carries out processing data information.
Further, logical layer obtains data by calling the modules such as business service Web Service, automation services；Logical
Cross message-oriented middleware and process exception and daily record；Set up and External system communication interface；Flow process is provided by third party's flow engine
Service；On-line payment is realized by Third-party payment platform interface；Statistical data is generated by third party's Report Engine interface, and
Represented by presentation layer form plug-in unit.
Further, the data structure in data Layer includes system data, flow data, content of platform data, Hui Yuanye
Business data, platform transaction data, platform performance data, secondary development data, transactions history filing data, wherein system data bag
Include system-based data, business rule data, organizational structure and user data, permissions data, daily record data；Described flow process number
According to including flow process, step, data, formula, another name, action, list, rule, view, form, flow instance data, flow tasks
Data, flow process action log data, flow events daily record data, flow process reminder announced data；Described content of platform packet
Include free resource data, ad data；Described member's business datum includes member's essential information, member's account data, member
User data, member's qualification data, member's products & services data, member supermarket commodity data；Described platform transaction data
Including order data, invoice data, in violation of rules and regulations record data, reimbursement right-safeguarding data, quality credit appraisal data, the detailed number of charge
According to, notification message data, technical support data, complaint right-safeguarding data；Described platform performance data includes integration and credit number
According to, achievement statistical data analysis；Described secondary development data include the connection of intelligent form, form database, data dictionary number
According to；Described transactions history filing data includes content out of date, transaction, flow process, daily record data.
Further, public service platform also includes software function module, and wherein software function module includes public information
Subsystem, automation services and external interface subsystem, user authentication and authorization subsystem, login user subsystem, system administration
Subsystem, platform operation business's subsystem, client member's subsystem, supplier's subsystem and membership service subsystem.
Wherein public information subsystem issues all kinds of platform public informations to platform user, including service regulation, advertisement letter
Breath, merchandise news, free resource etc., and search is provided, logs in and register entrance；Described automation services and external interface subsystem
Unite and provide all kinds of automation services for all platform user；Described automation services and external interface subsystem are that all platforms are used
Family provides all kinds of automation services；Described login user subsystem provides general character service function for all login users, and can
With customization individual's homepage；Described system management subsystem provides customization homepage for plateform system manager, and plateform system configures
Management and monitoring, technical support and maintenance function；Described platform operator subsystem provides customization homepage for provider customer, money
Matter examination & verification, the examination & verification that releases news, operation rule and advertised product are issued, member charges and supervision, platform achievement statistics, search etc.
Function；Described client member's subsystem provides customization homepage, search, service of goods order, publishing of customized to need for client member
Ask, order contract status inquiry, service of goods check and accept payment, quality evaluation, after-sale service, reimbursement application, confirmation invoice, buying
The functions such as statistics；Described supplier's subsystem provides customization homepage for supplier member, promulgated standard products & services catalogue,
Issuing free resource, search, order tracking process, record payment and state of honouring an agreement, receive reimbursement and process of making out an invoice, client member's letter
With evaluating, process the functions such as customized demand, after-sale technical support, sales achievement statistics, record service date；Described member's clothes
Business subsystem provides member general character service function for supplier and client member, safeguards and approval process including internal organizational structure
Definition, safeguard Member Information and account information, binding bank card, supplement with money, withdraw deposit, pay the penalty, change qualification application, nullify Shen
Please, and inquiry qualification situation, in violation of rules and regulations situation, complain right-safeguarding etc..
The using method of a kind of public service platform, issues and order processing including content, and wherein content is issued is to pass through
Operator or supplier issue data after drawing up, and are extracted content by default template sample by the automation services of platform backstage from data base
Formula generates corresponding static file issue content and is published to website, for all user's fast browsing, also can be drawn by third party's search
Hold up listing search or the method shielding its search；Order processing is that user completes to browse platform website from anonymous and starts to note
Volume become member and find required product and service at platform, purchases that place an order, pay and follow the tracks of order perform, evaluation Service Quality
The method of the overall process of amount；The particular content that wherein content is issued includes work associated with the member in platform operation service regulation
The description of contents such as flow process, enterprises and institutions' client member's permission agreement, products & services provider member's permission agreement, wound visitor member are permitted
Can agreement, all kinds of fee standard, notice bulletin, ad spot information, products & services information, supermarket commodity information.
Further, content is issued and is comprised the following steps:
(1) sponsor's drafting content, wherein sponsor's drafting content publisher drafting content includes document content, expenses standard
Category information, advertised product information, products & services information, merchandise news and notice notice information；
(2) the internal examination & approval of operator or member unit；
(3) automation services module issues static content.
Further, order processing comprises the following steps:
(1) anonymous is checked supermarket goods catalogue and selects to buy；
(2) client member selects commodity and specification from goods catalogue or collection；
(3) client member orders shopping cart commodity；
(4) client member selects to pay and Payment Methods；
(5) automation services locking commodity stocks；
(6) supplier member adjusts order before customer payment；
(7) client member pays platform operation business；
(8) the internal payment approval of client；
(9) automation services transfer payment to performance bond；
(10) honour an agreement inside supplier member；
(11) supplier member records outbound payment and gathering state；
(12) client's member verification delivery status pay node money；
(13) automation services bales catch takes and pays supplier member's account except transactional services；
(14) supplier's member verification is all collected money and opens and send invoice；
(15) client member's receipt of invoice evaluate supplier products and service quality；
(16) supplier member evaluates customers' credit；
(17) automation services calculate both sides' integration and credit grade.
Beneficial effect: the present invention by provide cover Business Process Reengineering from demand combing, product and service implementation type selecting,
Buying and implement, the public service platform of all processes of after-sale service, with the product introduction and the sale that are similar to tradition supermarket
Mode, by cycle length, costly, large-scale application BPM software implementation that risk is big be split as the cycle short,
The progressive iterative implementation process that expense is low, risk is little, by providing specialized service platform and the flow process of industry standardization
Related product sells, standardized by demand customization service, standardized order processing and pre-sales after-sale service flow process, it is possible to solve
Certainly the bottleneck problem of service implementation under BPM industry field traditional wire, reduces the cost and risk of both sides of supply and demand.
The present invention mainly concrete advantage is as follows:
1, IaaS cloud platform infrastructure based on mature and reliable supplier disposes public service platform, it is possible to ensure platform hard
Part resource and the storage security reliability of resource, persistent service ability and the scalability of service scale；
2, use based on user name, login password, the safety certification of SSL and by user role conduct interviews mandate, be separately provided
Payment cipher ensures the data safety of platform for paying, select the mechanism such as ripe third party's on-line payment platform reliably, passes
Defeated safety, safety of payment；
3, by platform operation business to client and the aptitude checking of supplier both sides and the products & services that supplier is issued
Aptitude checking flow process, and combine both parties' historical trading statistic analysis result and the quality evaluation and the credit that mutually carry out are commented
Valency, sets up performance bond system, is estimated client and supplier and administration by different levels, and by advertising service flow process for supplying
Answer business to provide publicity channel, reduce both sides of supply and demand commercial risks, build a safe and reliable transactional services environment；
4, the standardized requirement templet provided by platform or supplier and pattern template, it is possible to help client more quickly,
Specification and intactly combing flow process demand, select standardization flow process form interface appearance style intuitively, experience online and on probation
Similar traffic solution of the same trade and process module, home-confined and supplier's business consultation expert's real-time communication, significantly
Shortening demand combing and BPM application software type selecting cycle, reduce Requirements Risks；
5, by the way of BPM application system being split as process module product and sells, the complicated BPM that will disposably implement
Project is split as that multiple expense is low, the cycle is short, the simple project of instant effect to carry out gradual enforcement, and can be by customer selecting line
Implement under upper deployment or line, it is possible to BPM initial stage be greatly lowered puts into threshold and decision-making difficulty, more adapts to client's fast development
With the business of change, it is particularly suitable for the needs of the medium-sized and small enterprises client of a large amount of pioneering period, it is possible to effectively protect the investment of client；
6, by online pre-sales support and standardization order processing flow process, it is possible to specification also simplifies the contract label of client and supplier
Order process, carry out easily and safely paying on line or under line, remind both sides to report by automation services and follow the tracks of key and implement joint
Point progress status, and support try out by online or implement under line to carry out Product Acceptance Review, record and confirm service implementation day under line
Will, evaluates supplier products and service quality, effectively reduces progress of implementation and quality risk, controls and reduces travel and scene is real
Execute expense；
7, by online after-sale service flow process, client is made to notify product defects at once and propose other service support requests；Supply
Business upgrades in time and issues patch and other technical service data after sale, or carries out other service processing such as reimbursement, reduces and supplies
Answer business's after service cost, and promote customer experience and satisfaction；
8, automation services are passed through, it is possible to according to platform pre-defined rule, the trading activity of member is carried out automatic Evaluation, it is possible to right
The both sides of supply and demand transaction relevant historical data of platform accumulation carries out discovery and arrangement, automatically analyzes client and uses preference and close emphasis
Point, the most accurately to solution, product and the information on services that pushes customer is relevant, or recommends suitably to sell to supplier
Sell chance, promote platform supply and demand brisk trade degree, reduce the selling cost of supplier member；
9, compatible all main flows PC and browser of mobile terminal, comprehensive meets both sides of supply and demand various use scene；
10, by Jquery+Ajax+CSS+Div plug-in part technology, it is provided that intelligent form development platform, supplier or client's energy are made
Enough visualization secondary development quickly carrying out flow chart, and with third party's flow engine Seamless integration-, BPM stream is greatly shortened
The journey development and implementation cycle；
11, the organizational structure provided by public service platform is customized and function authorization module, can be with flexible customization operator, visitor
Family and supplier internal organizational structure, and each functional module of integrated platform flexibly, and various external system interface；
12, by using the platform architecture of service-oriented (SOA), it is achieved user interface and the logical separation of background process, favorably
Extend in platform feature and scaleable, and replace manual operation with automation services as far as possible when rule is ripe；
13, message queue technology is used, it is achieved outside unified abnormality processing, log recording and mail, note, wechat, QQ etc.
Portion's communication interface, the most manual or automatic concentration is analyzed, and carries out risk monitoring and control and troubleshooting, and carries to related personnel's transmission in time
Wake up and carry out interaction；
14, by the Object Relation Mapping technology unrelated with physical database, support process application software is at multitype database ring
The operation in border.
Accompanying drawing explanation
Fig. 1 is service platform technical pattern schematic diagram of the present invention；
Fig. 2 is service platform operation flow Fig. 1 of the present invention；
Fig. 3 is service platform operation flow Fig. 2 of the present invention；
Fig. 4 is service platform software function module structural representation of the present invention；
Fig. 5 is that present invention issues workflow diagram；
Fig. 6 is order workflow journey figure of the present invention
Fig. 7 is order processing flow chart of the present invention.
Detailed description of the invention
Below in conjunction with Figure of description, the invention will be further described.
As shown in Figure 1, a kind of public service platform, including terminal and Cloud Server, wherein terminal includes PC terminal and shifting
Dynamic terminal, wherein PC terminal and mobile terminal composition presentation layer, Cloud Server includes logical layer and data Layer, wherein data Layer,
Logical layer and the general frame of presentation layer composition public service platform, wherein presentation layer is to build based on HTML5 standard, uses base
Intelligent form workbox and the display end of plug-in unit in Jquery+Ajax+CSS+Div technology；Logical layer uses service-oriented
Framework, provides outward appearance and data message by asp.net+Json to presentation layer；Data Layer use Entity Framework and
Fluent Data data access middleware, carries out processing data information, wherein data structure include system data, flow data,
Content of platform data, member's business datum, platform transaction data, platform performance data, secondary development data, transactions history are filed
Data；Wherein logical layer obtains data by calling the modules such as business service Web Service, automation services；By in message
Between part process exception and daily record；Set up and External system communication interface；Flow services is provided by third party's flow engine；Pass through
Third-party payment platform interface realizes on-line payment；Statistical data is generated by third party's Report Engine interface, and by performance
Layer form plug-in unit represents.
From accompanying drawing 2 and accompanying drawing 3, the overall operation flow process of the present invention includes that platform runs preparation, member registration and friendship
Take, standardized product and customization service issue and order, reimbursement right-safeguarding, advertisement order, technical support and complaint handling, qualification
Expire and continue to pay dues process, cancellation member's process.
As shown in Figure 4, the software function module of the service platform of the present invention is by public information subsystem, automation services and outer
Portion's interface subsystem, user authentication and authorization subsystem, login user subsystem, system management subsystem, platform operation business
System, client member's subsystem, supplier's subsystem and membership service subsystem are constituted；Wherein public information subsystem need not
Authentication, issues all kinds of platform public informations to anonymous, including service regulation, advertising message, merchandise news, freely provides
Source etc., and search is provided, logs in and register entrance；Automation services and external interface subsystem provide all kinds of for all platform user
Automation services；Login user subsystem provides general character service function for all login users, it is possible to customization individual's homepage；System
Reason subsystem under the overall leadership provides customization homepage, plateform system configuration management and monitoring, technical support and dimension for plateform system manager
Protective function；Platform operation business's subsystem provides customization homepage, aptitude checking, the examination & verification that releases news, operation rule for provider customer
Then issue with advertised product, member's charge and the function such as supervision, platform achievement statistics, search；Client member's subsystem is client
Member provides customization homepage, search, the inquiry of service of goods order, publishing of customized demand, order contract status, service of goods to check and accept
The functions such as payment, quality evaluation, after-sale service, reimbursement application, confirmation invoice, buying statistics；Supplier's subsystem is supplier
Member provides customization homepage, promulgated standard products & services catalogue, issues free resource, and search, order tracking process, record is handed over
Pay and state of honouring an agreement, receipts reimbursement and process of making out an invoice, client member's credit appraisal, process customized demand, after-sale technical support, sale
The functions such as achievement statistics, record service date；Membership service subsystem provides member's general character to service for supplier and client member
Function, safeguards including internal organizational structure and approval process defines, safeguards Member Information and account information, binding bank card, fills
Value, withdraw deposit, pay the penalty, change qualification application, nullify application, and inquiry qualification situation, in violation of rules and regulations situation, complain right-safeguarding etc..
As shown in Figure 5, the data structure of the present invention includes system data, flow data, content of platform data, member's business
Data, member's qualification data, platform transaction data, platform performance data, secondary development data, transactions history filing data；Its
Middle system data includes system-based data, business rule data, organizational structure and user data, permissions data, daily record data；
Flow data: include flow process, step, data, formula, another name, action, list, rule, view, form, flow instance data,
Flow tasks data, flow process action log data, flow events daily record data, flow process reminder announced data etc.；Content of platform number
According to including free resource data, ad data etc.；Member's business datum includes member's essential information, member's account data, member
User data, member's qualification data, member's products & services data, member supermarket commodity data etc.；Platform transaction data includes
Order data, invoice data, violation record data, reimbursement right-safeguarding data, quality credit appraisal data, charge detailed data, lead to
Know message data, technical support data, complaint right-safeguarding data etc.；Platform performance data includes integration and credit data, achievement system
Meter analytical data etc.；Secondary development data include the data such as the connection of intelligent form, form database, data dictionary；Transactions history
Filing data includes the related datas such as content out of date, transaction, flow process, daily record.
Comprise the following steps it will be appreciated from fig. 6 that present disclosure is issued:
(1) sponsor's drafting content, wherein sponsor's drafting content publisher drafting content includes document content, expenses standard
Category information, advertised product information, products & services information, merchandise news and notice notice information；
(2) the internal examination & approval of operator or member unit；
(3) automation services module issues static content.
As shown in Figure 7, the order processing of the present invention comprises the following steps:
(1) anonymous is checked supermarket goods catalogue and selects to buy；
(2) client member selects commodity and specification from goods catalogue or collection；
(3) client member orders shopping cart commodity；
(4) client member selects to pay and Payment Methods；
(5) automation services locking commodity stocks；
(6) supplier member adjusts order before customer payment；
(7) client member pays platform operation business；
(8) the internal payment approval of client；
(9) automation services transfer payment to performance bond；
(10) honour an agreement inside supplier member；
(11) supplier member records outbound payment and gathering state；
(12) client's member verification delivery status pay node money；
(13) automation services bales catch takes and pays supplier member's account except transactional services；
(14) supplier's member verification is all collected money and opens and send invoice；
(15) client member's receipt of invoice evaluate supplier products and service quality；
(16) supplier member evaluates customers' credit；
(17) automation services calculate both sides' integration and credit grade.
The present invention can integrate online and offline (O2O) service, covers Business Process Reengineering from demand combing, product and reality
Execute service type selecting, purchase and implement, all processes of after-sale service, with being similar to the tradition product introduction in supermarket and seller
Formula, by providing the flow process Related product of specialized service platform and industry standardization to sell, standardized is customized by demand
Service, standardized order processing and pre-sales after-sale service flow process, solve the bottleneck of service implementation under BPM industry field traditional wire
Problem, by primitive period length, costly, that extensive implementation process that risk is big is split as that the cycle is short, expense is low, risk is little is progressive
Iterative implementation process.
Claims (10)
1. a public service platform, it is characterised in that including terminal and Cloud Server, wherein terminal includes PC terminal and movement
Terminal, wherein PC terminal and mobile terminal composition presentation layer, Cloud Server includes logical layer and data Layer, wherein data Layer, patrol
Volume layer and the general frame of presentation layer composition public service platform, wherein presentation layer be to build based on HTML5 standard, employing based on
The intelligent form workbox of Jquery+Ajax+CSS+Div technology and the display end of plug-in unit；Logical layer uses service-oriented frame
Structure, provides outward appearance and data message by asp.net+Json to presentation layer；Data Layer use Entity Framework and
Fluent Data data access middleware, carries out processing data information.
A kind of public service platform the most according to claim 1, it is characterised in that described logical layer is by calling business
The modules such as service Web Service, automation services obtain data；Exception and daily record is processed by message-oriented middleware；Set up with outer
Portion's system communication interface；Flow services is provided by third party's flow engine；Realized online by Third-party payment platform interface
Pay；Generate statistical data by third party's Report Engine interface, and represented by presentation layer form plug-in unit.
A kind of public service platform the most according to claim 1, it is characterised in that the described data structure in data Layer
Including system data, flow data, content of platform data, member's business datum, platform transaction data, platform performance data, two
Secondary exploitation data, transactions history filing data.
A kind of public service platform the most according to claim 3, it is characterised in that described system data includes system base
Plinth data, business rule data, organizational structure and user data, permissions data, daily record data；Described flow data includes stream
Journey, step, data, formula, another name, action, list, rule, view, form, flow instance data, flow tasks data, stream
Journey action log data, flow events daily record data, flow process reminder announced data；Described content of platform data include freely providing
Source data, ad data；Described member's business datum include member's essential information, member's account data, member user's data,
Member's qualification data, member's products & services data, member supermarket commodity data；Described platform transaction data includes order numbers
According to, invoice data, in violation of rules and regulations record data, reimbursement right-safeguarding data, quality credit appraisal data, charge detailed data, notification message
Data, technical support data, complaint right-safeguarding data；Described platform performance data includes integration and credit data, achievement statistics
Analytical data；Described secondary development data include the connection of intelligent form, form database, data dictionary data；Described friendship
Easily Historical archiving data include content out of date, transaction, flow process, daily record data.
A kind of public service platform the most according to claim 1, it is characterised in that described public service platform also includes
Software function module, wherein software function module includes public information subsystem, automation services and external interface subsystem, user
Certification and authorization subsystem, login user subsystem, system management subsystem, platform operation business's subsystem, client member's subsystem
System, supplier's subsystem and membership service subsystem.
A kind of public service platform the most according to claim 5, it is characterised in that described public information subsystem is to flat
Platform user issues all kinds of platform public information, and including service regulation, advertising message, merchandise news, free resource etc., and offer is searched
Rope, log in and register entrance；Described automation services and external interface subsystem provide all kinds of automatizatioies for all platform user
Service；Described automation services and external interface subsystem provide all kinds of automation services for all platform user；Described steps on
Record user subsystem provides general character service function for all login users, it is possible to customization individual's homepage；Described system administration
Subsystem provides customization homepage, plateform system configuration management and monitoring, technical support and maintenance function for plateform system manager；
Described platform operator subsystem provides customization homepage for provider customer, aptitude checking, the examination & verification that releases news, operation rule and
The functions such as advertised product issue, member's charge and supervision, platform achievement statistics, search；Described client member's subsystem is visitor
Family member provides customization homepage, search, the inquiry of service of goods order, publishing of customized demand, order contract status, service of goods to test
The functions such as bank settlement, quality evaluation, after-sale service, reimbursement application, confirmation invoice, buying statistics；Described supplier's subsystem
There is provided customization homepage, promulgated standard products & services catalogue for supplier member, issue free resource, at search, order tracking
Reason, record payment and state of honouring an agreement, receipts reimbursement and process of making out an invoice, client member's credit appraisal, process customized demand, after sale technology
Support, sales achievement statistics, record service the functions such as date；Described membership service subsystem is supplier and client member carries
For member's general character service function, safeguard including internal organizational structure and approval process definition, safeguard Member Information and account information,
Binding bank card, supplement with money, withdraw deposit, pay the penalty, change qualification application, nullify application, and inquiry qualification situation, in violation of rules and regulations feelings
Condition, complaint right-safeguarding etc..
7. the using method of a public service platform based on claim 1 ~ 6, it is characterised in that include that content is issued and orders
Single process, wherein content issue be drawn up by operator or supplier after issue data, and by the automation services of platform backstage from
Data base extracts content and is published to website by the static file issue content that the generation of default formwork style is corresponding, fast for all users
Speed browses, also can be by third party's search engine listing search or the method shielding its search；Order processing is that user completes from hideing
Name user browses platform website and starts to being registered as member and finding required product and service at platform, purchases that place an order, props up
Pay and follow the tracks of the method that order performs, evaluates the overall process of service quality；The particular content that wherein content is issued includes that platform is transported
Description of contents, enterprises and institutions' client member's permission agreement, the products & services such as workflow associated with the member in battalion's service regulation
Provider's member's permission agreement, wound visitor's member's permission agreement, all kinds of fee standard, notice bulletin, ad spot information, product
With information on services, merchandise news.
8. search the using method of a kind of public service platform of book according to claim 7, it is characterised in that described content is issued
Comprise the following steps:
Sponsor's drafting content；
The internal examination & approval of operator or member unit；
Automation services module issues static content.
The using method of a kind of public service platform the most according to claim 7, it is characterised in that described order processing
Comprise the following steps:
Anonymous is checked supermarket goods catalogue and selects to buy；
Client member selects commodity and specification from goods catalogue or collection；
Client member orders shopping cart commodity；
Client member selects to pay and Payment Methods；
Automation services locking commodity stocks；
Supplier member adjusts order before customer payment；
Client member pays platform operation business；
The internal payment approval of client；
Automation services transfer payment to performance bond；
Honour an agreement inside supplier member；
Supplier member records outbound payment and gathering state；
Client's member verification delivery status also pays node money；
Automation services bales catch takes except transactional services and pays supplier member's account；
Supplier's member verification is all collected money and opens and send invoice；
Client member's receipt of invoice also evaluates supplier products and service quality；
Supplier member evaluates customers' credit；
Automation services calculate both sides' integration and credit grade.
The using method of a kind of public service platform the most according to claim 8, it is characterised in that described step (1)
In publisher's drafting content include document content, expenses standard category information, advertised product information, products & services information,
Merchandise news and notice notice information.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201610102025.1A CN106169987A (en) | 2016-02-25 | 2016-02-25 | A kind of public service platform and using method thereof |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201610102025.1A CN106169987A (en) | 2016-02-25 | 2016-02-25 | A kind of public service platform and using method thereof |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN106169987A true CN106169987A (en) | 2016-11-30 |
Family
ID=57358943
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201610102025.1A Pending CN106169987A (en) | 2016-02-25 | 2016-02-25 | A kind of public service platform and using method thereof |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN106169987A (en) |
Cited By (21)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN107067282A (en) * | 2017-04-13 | 2017-08-18 | 多米袋南京金融信息服务有限公司 | A kind of consumer goods rebating sale marketing management system and its application method |
| CN107147642A (en) * | 2017-05-10 | 2017-09-08 | 四川花间阁文化传媒有限责任公司 | The information interaction system and method for convenient enterprises service |
| CN107194781A (en) * | 2017-05-27 | 2017-09-22 | 广东奇化化工交易中心股份有限公司 | A kind of hazardous chemical online transaction supervisory systems and monitoring and managing method |
| CN107369104A (en) * | 2017-07-23 | 2017-11-21 | 黄秋平 | A kind of separation of the three powers business model based on internet cloud computing technique |
| CN107480908A (en) * | 2017-08-29 | 2017-12-15 | 广州高企云信息科技有限公司 | A kind of online new high-tech enterprise's incubation service transaction platform and method |
| CN107545532A (en) * | 2017-09-05 | 2018-01-05 | 合肥爱吾宠科技有限公司 | Community cloud public service platform based on WeChat |
| CN108510135A (en) * | 2017-02-27 | 2018-09-07 | 汪巨森 | A kind of internet public service platform system |
| CN108564295A (en) * | 2018-04-25 | 2018-09-21 | 北京银贝壳科技有限公司 | A kind of dynamic goods entry, stock and sales Accounting Management System |
| CN108565009A (en) * | 2018-04-02 | 2018-09-21 | 宏脉信息技术（广州）股份有限公司 | A kind of ecological management system of combination medical institutions online and offline |
| CN108665162A (en) * | 2018-05-09 | 2018-10-16 | 新疆润物网络有限公司 | A kind of System and method for based on electric business channel management and business cooperation |
| CN108876529A (en) * | 2018-06-07 | 2018-11-23 | 山东中检高科检测技术有限公司 | A kind of measurement service network trading device and network trading method |
| CN109460866A (en) * | 2018-11-01 | 2019-03-12 | 北京炎黄医养科技有限公司 | Industries standardization activity management method, device and system |
| CN110209379A (en) * | 2019-05-24 | 2019-09-06 | 张卫东 | A kind of intelligent interactive software systems and application method |
| CN111753004A (en) * | 2020-05-30 | 2020-10-09 | 国网河北省电力有限公司石家庄供电分公司 | A multi-energy underground pipe network system information interaction docking and sharing system |
| CN112036593A (en) * | 2020-08-25 | 2020-12-04 | 中国大地财产保险股份有限公司上海分公司 | Data processing method, system and server for insurance value-added services |
| CN112541804A (en) * | 2020-12-17 | 2021-03-23 | 欧冶链金再生资源有限公司 | Purchasing and selling management system for steel scrap industry |
| CN112698893A (en) * | 2019-10-07 | 2021-04-23 | 富士施乐株式会社 | Information processing apparatus, storage medium, and information processing method |
| CN113342297A (en) * | 2021-06-22 | 2021-09-03 | 中国船舶重工集团公司第七0七研究所 | Integrated management display control system and method based on platform and application |
| CN114119091A (en) * | 2021-11-29 | 2022-03-01 | 广东卓纬科技有限公司 | Operation method and platform for constructing mobile government and enterprise business BC fusion ecology |
| CN114819634A (en) * | 2022-04-26 | 2022-07-29 | 鑫源易网(大连)电力科技有限公司 | A remote inspection method for power supply chain |
| CN115208926A (en) * | 2022-07-21 | 2022-10-18 | 图为信息科技(深圳)有限公司 | AIOT PaaS Internet of things operation platform |
Citations (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102012817A (en) * | 2010-12-01 | 2011-04-13 | 南京工业大学 | Development method of large-scale public building energy consumption monitoring platform based on Flex technology |
| CN103841211A (en) * | 2014-03-25 | 2014-06-04 | 冯力新 | Method and system for establishing multiple subsystems with individual data stored in distributed mode and realizing unified entrance access of clients |
-
2016
- 2016-02-25 CN CN201610102025.1A patent/CN106169987A/en active Pending
Patent Citations (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102012817A (en) * | 2010-12-01 | 2011-04-13 | 南京工业大学 | Development method of large-scale public building energy consumption monitoring platform based on Flex technology |
| CN103841211A (en) * | 2014-03-25 | 2014-06-04 | 冯力新 | Method and system for establishing multiple subsystems with individual data stored in distributed mode and realizing unified entrance access of clients |
Non-Patent Citations (2)
| Title |
|---|
| 姬倩倩: ""公共交通大数据平台架构研究"", 《电子科技》 * |
| 林乐逸: ""基于ASP.NET MVC和实体框架的软件项目管理平台"", 《中国优秀硕士论文集》 * |
Cited By (26)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN108510135A (en) * | 2017-02-27 | 2018-09-07 | 汪巨森 | A kind of internet public service platform system |
| CN107067282B (en) * | 2017-04-13 | 2021-07-16 | 上海复米信息科技有限公司 | Consumer product rebate sale marketing management system and use method thereof |
| CN107067282A (en) * | 2017-04-13 | 2017-08-18 | 多米袋南京金融信息服务有限公司 | A kind of consumer goods rebating sale marketing management system and its application method |
| CN107147642A (en) * | 2017-05-10 | 2017-09-08 | 四川花间阁文化传媒有限责任公司 | The information interaction system and method for convenient enterprises service |
| CN107194781A (en) * | 2017-05-27 | 2017-09-22 | 广东奇化化工交易中心股份有限公司 | A kind of hazardous chemical online transaction supervisory systems and monitoring and managing method |
| CN107369104A (en) * | 2017-07-23 | 2017-11-21 | 黄秋平 | A kind of separation of the three powers business model based on internet cloud computing technique |
| CN107480908A (en) * | 2017-08-29 | 2017-12-15 | 广州高企云信息科技有限公司 | A kind of online new high-tech enterprise's incubation service transaction platform and method |
| CN107545532A (en) * | 2017-09-05 | 2018-01-05 | 合肥爱吾宠科技有限公司 | Community cloud public service platform based on WeChat |
| CN108565009A (en) * | 2018-04-02 | 2018-09-21 | 宏脉信息技术（广州）股份有限公司 | A kind of ecological management system of combination medical institutions online and offline |
| CN108564295A (en) * | 2018-04-25 | 2018-09-21 | 北京银贝壳科技有限公司 | A kind of dynamic goods entry, stock and sales Accounting Management System |
| CN108665162A (en) * | 2018-05-09 | 2018-10-16 | 新疆润物网络有限公司 | A kind of System and method for based on electric business channel management and business cooperation |
| CN108876529A (en) * | 2018-06-07 | 2018-11-23 | 山东中检高科检测技术有限公司 | A kind of measurement service network trading device and network trading method |
| CN109460866A (en) * | 2018-11-01 | 2019-03-12 | 北京炎黄医养科技有限公司 | Industries standardization activity management method, device and system |
| CN109460866B (en) * | 2018-11-01 | 2022-03-18 | 北京炎黄医养科技有限公司 | Industrial standardization activity management method, device and system |
| CN110209379A (en) * | 2019-05-24 | 2019-09-06 | 张卫东 | A kind of intelligent interactive software systems and application method |
| CN110209379B (en) * | 2019-05-24 | 2022-11-29 | 张卫东 | Intelligent interactive software system and use method |
| CN112698893A (en) * | 2019-10-07 | 2021-04-23 | 富士施乐株式会社 | Information processing apparatus, storage medium, and information processing method |
| CN111753004A (en) * | 2020-05-30 | 2020-10-09 | 国网河北省电力有限公司石家庄供电分公司 | A multi-energy underground pipe network system information interaction docking and sharing system |
| CN112036593A (en) * | 2020-08-25 | 2020-12-04 | 中国大地财产保险股份有限公司上海分公司 | Data processing method, system and server for insurance value-added services |
| CN112541804A (en) * | 2020-12-17 | 2021-03-23 | 欧冶链金再生资源有限公司 | Purchasing and selling management system for steel scrap industry |
| CN113342297A (en) * | 2021-06-22 | 2021-09-03 | 中国船舶重工集团公司第七0七研究所 | Integrated management display control system and method based on platform and application |
| CN113342297B (en) * | 2021-06-22 | 2022-10-28 | 中国船舶重工集团公司第七0七研究所 | Integrated management display control system and method based on platform and application |
| CN114119091A (en) * | 2021-11-29 | 2022-03-01 | 广东卓纬科技有限公司 | Operation method and platform for constructing mobile government and enterprise business BC fusion ecology |
| CN114119091B (en) * | 2021-11-29 | 2023-08-29 | 广东卓纬科技有限公司 | Operation method and platform for constructing BC fusion ecology of mobile government enterprise business |
| CN114819634A (en) * | 2022-04-26 | 2022-07-29 | 鑫源易网(大连)电力科技有限公司 | A remote inspection method for power supply chain |
| CN115208926A (en) * | 2022-07-21 | 2022-10-18 | 图为信息科技(深圳)有限公司 | AIOT PaaS Internet of things operation platform |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| CN106169987A (en) | A kind of public service platform and using method thereof | |
| Qin et al. | Introduction to E-commerce | |
| CN111833169B (en) | A method and device for managing split accounts | |
| CN112561566B (en) | Cross-border import store distributor shop platform system | |
| CN108108942A (en) | A kind of Intranet purchases integrated management cloud service system | |
| CN111161017A (en) | A cloud marketing system and method based on mobile terminal and blockchain | |
| CN109509133A (en) | Intelligence modernization community management control system and method, processor, terminal | |
| CN105894298A (en) | E-commerce O2O platform system | |
| CN104268778A (en) | Integrated on-line trading and extension service system for cultural and creative products | |
| CN1987919A (en) | Exciting method and system for enterprise credit in electronic business | |
| CN107545336A (en) | A retailer based on B2C platforms be out of the line industry solve system | |
| CN114579087A (en) | Method and device for designing power customer service middlings | |
| CN113298576A (en) | Internet marketing planning system and method | |
| CN112184398A (en) | Multi-module intellectual property network transaction platform | |
| CN107292652A (en) | A kind of the whole network marketing type store solution system | |
| CN108985540A (en) | A network-based intellectual property service platform | |
| KR101630344B1 (en) | System for reducing maintenance cost and method for cloud-based approving service associated with platform server | |
| CN112927028A (en) | Bulk commodity transaction e-commerce operation platform system | |
| TWM544679U (en) | Franchise business cloud service system | |
| CN110599082A (en) | Method for providing a negotiable service by interfacing an initial supplier and a buyer via an intermediate negotiable provider | |
| Penttinen et al. | Impacts of the implementation of electronic invoicing on buyer-seller relationships | |
| CN109658168A (en) | A kind of difference quotient management platform, difference quotient management system | |
| CN107644357A (en) | One kind is based on cloud computing retail shopping center system and its application method | |
| CN107545476A (en) | O2O（It is on-line off-line）ECommerce Solution | |
| Gao et al. | [Retracted] Construction and Application of International Commercial Dispute Resolution Mechanism Model |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| C06 | Publication | ||
| PB01 | Publication | ||
| C10 | Entry into substantive examination | ||
| CB02 | Change of applicant information |
Address after: Xinluo Avenue high tech Zone of Ji'nan City, Shandong province 250000 No. 1768 Qilu Software Park building B, B603 Applicant after: SHANDONG DACHUANG NETWORK TECHNOLOGY CO.,LTD. Address before: Xinluo Avenue high tech Zone of Ji''nan City, Shandong province 250000 No. 1768 Qilu Software Park building B, B603 Applicant before: SHANDONG DACHUANG NETWORK TECHNOLOGY CO.,LTD. |
|
| COR | Change of bibliographic data | ||
| SE01 | Entry into force of request for substantive examination | ||
| RJ01 | Rejection of invention patent application after publication |
Application publication date: 20161130 |
|
| RJ01 | Rejection of invention patent application after publication |