CN105324714A - Computer controlled, unmanned automated checkout retail store - Google Patents
Computer controlled, unmanned automated checkout retail store Download PDFInfo
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- CN105324714A CN105324714A CN201480031682.0A CN201480031682A CN105324714A CN 105324714 A CN105324714 A CN 105324714A CN 201480031682 A CN201480031682 A CN 201480031682A CN 105324714 A CN105324714 A CN 105324714A
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- G06Q20/32—Payment architectures, schemes or protocols characterised by the use of specific devices or networks using wireless devices
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- G07F11/00—Coin-freed apparatus for dispensing, or the like, discrete articles
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- A—HUMAN NECESSITIES
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- A47F—SPECIAL FURNITURE, FITTINGS, OR ACCESSORIES FOR SHOPS, STOREHOUSES, BARS, RESTAURANTS OR THE LIKE; PAYING COUNTERS
- A47F10/00—Furniture or installations specially adapted to particular types of service systems, not otherwise provided for
- A47F10/02—Furniture or installations specially adapted to particular types of service systems, not otherwise provided for for self-service type systems, e.g. supermarkets
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- A—HUMAN NECESSITIES
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- G03D—APPARATUS FOR PROCESSING EXPOSED PHOTOGRAPHIC MATERIALS; ACCESSORIES THEREFOR
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- G06Q20/00—Payment architectures, schemes or protocols
- G06Q20/38—Payment protocols; Details thereof
- G06Q20/40—Authorisation, e.g. identification of payer or payee, verification of customer or shop credentials; Review and approval of payers, e.g. check credit lines or negative lists
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- G06Q20/00—Payment architectures, schemes or protocols
- G06Q20/38—Payment protocols; Details thereof
- G06Q20/40—Authorisation, e.g. identification of payer or payee, verification of customer or shop credentials; Review and approval of payers, e.g. check credit lines or negative lists
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- G06Q20/4014—Identity check for transactions
- G06Q20/40145—Biometric identity checks
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- G07F—COIN-FREED OR LIKE APPARATUS
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- G07F9/001—Interfacing with vending machines using mobile or wearable devices
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- G—PHYSICS
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- G07F—COIN-FREED OR LIKE APPARATUS
- G07F9/00—Details other than those peculiar to special kinds or types of apparatus
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- G07F9/026—Devices for alarm or indication, e.g. when empty; Advertising arrangements in coin-freed apparatus for alarm, monitoring and auditing in vending machines or means for indication, e.g. when empty
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- A—HUMAN NECESSITIES
- A47—FURNITURE; DOMESTIC ARTICLES OR APPLIANCES; COFFEE MILLS; SPICE MILLS; SUCTION CLEANERS IN GENERAL
- A47F—SPECIAL FURNITURE, FITTINGS, OR ACCESSORIES FOR SHOPS, STOREHOUSES, BARS, RESTAURANTS OR THE LIKE; PAYING COUNTERS
- A47F10/00—Furniture or installations specially adapted to particular types of service systems, not otherwise provided for
- A47F10/02—Furniture or installations specially adapted to particular types of service systems, not otherwise provided for for self-service type systems, e.g. supermarkets
- A47F2010/025—Furniture or installations specially adapted to particular types of service systems, not otherwise provided for for self-service type systems, e.g. supermarkets using stock management systems
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Abstract
The present invention relates to a computer controlled, self-checkout retail store including at least one shelf. A constantly locked door is associated with each shelf and provides access to items within the shelf by customers approved by the automated retail store's computer. At least one tray is disposed within at least one shelf and is adapted to hold items to be stock by the shelf. A sensor system is configured to detect the removal of an item from the shelf and identify the removed item, such as when a customer removes a purchased item.
Description
Background technology
The present invention relates generally to unattended automatic checkout retail shop and correlation technique thereof.This automatic store system can be used as unattended automatic checkout retail kiosk or micro-market, also can be used as any other unattended small-sized market of automatic checkout or shop, neighbourhood, wherein the consumer goods are illustrated in the glass door rear and quilt " from stock " sale that close.
Usually, retail kiosk or micro-market and small-sized market or neighbourhood convenience store need salesman and other employees on the scene, and the specific business hours may be limited to.This generic request and restriction increase operating cost and the limited business hours affect real revenue.
Some micro-markets of nearest unmanned are runed and are used credit system to provide " from stock " food and beverage in the rest room of company.In this type of micro-market, consumer can from open and article selected by the shelf of non-locking, and then need consumer being positioned at the bar code scanner place on local robot brain retail kiosk and scanning the bar code of each article.This type of open-shelf decline market be only limitted to high safety place and have because of steal produce loss.Therefore, this type of micro-market only must be arranged in the rest room of company or the status of this type of known client and the possibility of the stealing region of reducing.
In addition, the present invention also can be at present in order to peddle the substitute of the common vending machine of the product be stored in machine.Usually, vending machine is by Coin operated, although many vending machines accept the bank note (such as one dollar or five dollar bill) of various face amount, and some vending machines are received credit card or debit card now.Vending machine be usually placed on people assemble, by or the place of waiting for, such as public building and comprise the transport hub, hospital, school etc. on subway and airport.
In common vending machine, after paying the coin of right quantity or banknote and select commodity, commodity usually drop or are sent in built-in box, and client can fetch product in built-in box.This type of vending machine is only limitted to a small amount of product and selects very limited.Vending machine is usually associated with the snacks and drink (such as sugar, potato chips and soft drink) of selling high sugared, low nutrition.In addition, in most of the cases, plain metal square vending machine is attractive and do not have profile attractive in appearance.Now, the consumer that the bad reputation of vending machine and passive social influence are regarded as significant proportion avoids using some main causes of conventional vending machine.In addition, vending machine does not allow consumer to check or is returned in machine by article and cancels transaction.Sales process is disagreeableness and each transaction all becomes foregone conclusion after product is sold.
Except anti-tamper, traditional vending machine does not also have many safety practices.Therefore, chafferer and thief can damage vending machine, and remove the money deposited in vending machine in some cases.Do not exist and the real-time whole day of this type of vending machine is monitored.
Another shortcoming again of the micro-market of company and traditional vending machine is, go wrong or query time, between consumer and the operation side of micro-market or vending machine, there is not real-time Communication for Power.I.e. enable contact details of putting up operation side, client also can attempt the operation side phoning micro-market or vending machine.Otherwise more typically, when patronizing micro-market or use during vending machine, client cannot contact this type of operation side.
Therefore, in the present circumstance and in most of the cases, if someone wants than sugar, carbonated drink etc. more really or more healthy food or drink or want to buy any personal belongings, cosmetics or conventional item, so he must in grocery store, the convenience store of restaurant or other type finds and buys this series products.In other cases, the gift shop in the hall of hotel or buildings or in the holding areas on airport, cafe or analog can be positioned this series products will be provided.But only do business usually in these shops during the finite time of every day, and need one or more people on the scene with the purchase processing consumer groups.
Therefore, existing feature is the more attractive and lasting needs that are attractive in appearance and the automatic checkout retail shop of automatic " from stock " marketing method providing product widely to select and system of outward appearance.What also need provides than most of vending machine better and the food of more nutrition and be not limited to this type of automatic system of management place or time.The present invention realizes these to be needed and provides other associated advantages.
Summary of the invention
The present invention is directed to unattended automatic checkout retail shop.Computer-controlled automatic retail shop of the present invention comprises at least one shelf substantially.The door of one normal keyed is associated with each shelf, and allows the article that the client ratified by the computing machine of described automatic retail shop takes in shelf.At least one palette adjustment is in one or more shelf described, and described pallet is suitable for fixing article.Sensing system is configured to test item removing and identifying the article removed from shelf.
Described pallet comprise there are multiple isolated grooves peripheral wall, platform and be inserted into described wall removedly groove in and above platform, produce at least one separation scraper of article room.At least one separation scraper described can comprise the prefabricated partitions device with prefabricated article room.Alternatively, comprise can the combination of interconnective level and vertical separation device at least one separation scraper described.The groove that comprising at least partially in described level or vertical separation device is formed at wherein, for receiving corresponding horizontal or vertical separation scraper, makes interconnective level and vertical separation device form article room.At least one separation scraper described can comprise multiple separation scraper spaced apart and parallel substantially, is mounted with boost mechanism in the space between described separation scraper.Described boost mechanism is through the biased antetheca towards pallet.
Described pallet also can comprise sheet of material, is wherein molded with multiple article room.Described sheet of material generally includes thermoplastic material, makes described room can be molded to form pallet through thermoplastic.Described molded room meets the article waiting to be immobilizated in described indoor at least partially substantially.Described molded room can meet in fact the low portion waiting the article being immobilizated in described indoor.In one embodiment, the different in size and configuration at least partially of the multiple article rooms in described sheet of material are overmolded to.
Sensing system can comprise the sensor array settled relative to pallet, and sensor is associated with each article room.In one form, described sensor array comprises sensor frame, and described sensor frame to be placed in below platform or pallet and to have the grid in aperture, and each aperture is configured to wherein at the position receiving sensor of each room relative to pallet.Described sensor can comprise optical sensor, and when removing article from the room of described pallet, optical sensor activates.
Described sensing system alternately comprises: label, and it is attached to each article; And wireless reader or receiver, it is configured to determine that label is relative to the position of reader or receiver or degree of closeness.For example, described label can comprise the RFID label tag of being followed the trail of by wireless RF ID (rfid device) reader or receiver.
The present invention also for a kind of for the method from this type of computer-controlled automatic retail shop items for merchandising.According to the method, provide a kind of computer-controlled automatic retail shop.Described automatic retail shop has at least one register station and shelf, and described shelf contain the confession that can remove from described shelf buys article.Described automatic retail shop comprises station of registering and identifies for client, pays and analog.One or more shelf described of described automatic retail shop be generally locking to prevent from contacting the article in shelf.Usually, article are arranged in the indoor of each pallet.Multiple sensor is through arranging to correspond to by the article of pallet fixing.
Customer identification information is imported into station of registering described in described automatic retail shop, such as input at least one, brush electronically readable card or the electronic installation in client's identification code and/or password, the unique images of client or QR code image or analog or provide the biometric information of client, such as face recognition, fingerprint, eye scanning or analog.By customer identification information described in system verification.
Customer payment information is also imported into station of registering described in described automatic retail shop, and by customer payment information described in system verification.Described customer payment information can comprise input information, the credit or debit card accounts information relevant with the client previously created automatic retail shop specified account, or by the cash accepting mechanism of cash stored in described automatic retail shop.Fund can be forwarded to the self-service shop specified account of client by client online, or the station of registering of automatic retail shop also can be used to forward fund to self-service shop specified account.
According to the present invention, first determine customer payment information have be enough to described automatic retail shop place from least one shelf buy article grade after, described system makes client have the qualification removing article from least one shelf described.
Identifying client, after the checking payment information of client and client obtain qualification, client is then allowed in the shopping of automatic retail shop place.This needs opposite house to unlock to allow close to shelf.Usually, this needs client identifying information to be provided to the phase-locked electronic unit associated with each shelf door place.This by means of the electronic unit performing the reading of multiple scanner uni and Presentation Function simultaneously, can comprise motion detector, electronic display, keypad, two way audio visual communication device, RFID reader, electronics code cis and biometric scanners.Customer identification information was verified before opposite house unlocks.Once door is unlocked and open, the activity of described system tracks client at that shelf place.
When article are removed from shelf (such as from the room of the pallet of shelf), described systems axiol-ogy article removing from described shelf.Described system also identifies removed article, and the identifying information of removed article is sent to the electronic business transaction car of that client at the computing machine place being positioned at described automatic retail shop place.
Available various ways test item removing from shelf.Usually, sensor is associated with each article in shelf.For example, sensor can comprise optical sensor, and it is placed in below article, and optical sensor is exposed to light and therefore activated when article remove from pallet.Usually, room is that use level and vertical separation device or prefabricated partitions device are formed in pallet, and article and optical sensor are assigned to each room.Because article and sensor and pallet are arranged in shelf explicitly, can trigger sensor so remove special article, and system accurately can determine which article is removed by from the pallet in shelf.
Alternatively, test item comprises the following steps from removing of shelf: RFID label tag is associated with each article pallet.Corresponding RFID detecting device is in order to the motion of test item away from pallet and shelf.In the especially preferred embodiments, RFID detecting device comprises RFID antenna, RFID antenna to be folded between upper strata and basic unit and to form sensor pallet, and sensor pallet is located relative to the article in shelf so that test item is from the motion of pallet and shelf and remove.
If article are returned in shelf by client, described article are removed by the electronic business transaction car from buyer.But when shelf door is closed, it automatically locks.After client has completed his or her shopping conversation, purchase-transaction terminates and in order to one or more article removed are to charging customers.Terminate purchase-transaction and can comprise the station end purchase-transaction of registering that client uses automatic retail shop place.At the computer-controlled display unit place at station of registering, client is by checking that shopping cart request shows the article and purchasing price thereof removed.Alternatively, system automatically will close the trade after Activity duration predetermined period is not done at automatic retail shop place client and the article just removed to charging customers.
One or more article that can be purchase provide receipt.Can be client and print receipt, or receipt can be sent to client electronically, such as via e-mail or analog.From automatic retail shop purchase data also via wired or wireless network trunk to CCC.
The invention provides real-time video and voice communication, allow the customer service personnel real-time Communication for Power of consumer and automatic retail shop.When using automatic retail shop, client can ask on-the-spot customer service to be assisted, and the form will communicated with client via voice frequency link or audio/visual link (such as via the display monitor of automatic retail shop) in the on-the-spot operator on duty at remote location place is assisted in described on-the-spot customer service.
Usually, use monitoring arrangement to monitor automatic retail shop, monitoring arrangement can in order to assist client by customer service.Monitoring arrangement also provides the security preventing from stealing and damage automatic retail shop.
In one embodiment, advertisement is presented on the monitor that is associated with automatic retail shop.Advertisement can relate to the commodity of automatic retail shop, automatically retail store merchandising and article or uncorrelated advertisement.
Use the present invention can overcome many restrictions or the constraint in micro-market of common retail kiosk or company, also can overcome restriction and the constraint of typical vending machine.
According to following more detailed description by reference to the accompanying drawings, further feature of the present invention and advantage will become apparent, and described accompanying drawing illustrates principle of the present invention by the mode of example.
Accompanying drawing explanation
Fig. 1 is the front perspective view embodying the automatic retail shop of the single shelf in station of singly registering of the present invention;
Fig. 2 embodies the front perspective view with another automatic retail shop of hot drink brewing machine of the present invention;
Fig. 3 is according to the skeleton view with another automatic retail shop of multiple shelf of the present invention;
Fig. 4 is the diagrammatic view of the various aspects that system of the present invention is described;
Fig. 5 is the process flow diagram describing the step taked according to the present invention;
Fig. 6 is the diagrammatic view that operation of the present invention and use are described;
Fig. 7 is the diagrammatic view of the various assemblies that the automatic retail shop of typical case of the present invention is described;
Fig. 8 is the skeleton view according to exemplary locking mechanism used in the present invention;
Fig. 9 is the skeleton view according to pallet used in the present invention;
The bottom perspective view of sensor pallet of Figure 10 for using according to embodiments of the invention;
Figure 11 is the enlarged perspective in the region " 11 " of Figure 10 of the details of the sensor pallet showing Figure 10;
Figure 12 is the enlarged perspective of the optical sensor plug in the region " 12 " of Figure 10;
Figure 13 is the skeleton view of the part according to pallet used in the present invention;
Figure 14 is according to the skeleton view with the pallet of Separated rail and pusher used in the present invention;
Figure 15 is the vertical view of the pallet of Figure 14;
Figure 16 exploded view that to be test item according to the present invention remove from the sensor pallet based on RFID and diagrammatic view;
Figure 17 is the front perspective view with the pallet of molded room used according to the invention;
Figure 18 is according to the front perspective view comprising the exemplary moulding material thin plate of pallet of the present invention, and described pallet has the multiple different objects being placed in different molded indoor; And
Figure 19 is skeleton view and the diagrammatic view of larger micro-market system of merging according to the present invention multiple register station and multiple modularization shelf.
Embodiment
As shown in accompanying drawing, being the object illustrated, the present invention be directed to and provide the system of unattended automatic checkout retail shop to be distributed to client for by product and article.As described more completely herein, each automatic retail shop (ASO) is completely automatic and unattended through being designed to.But system provides interactive smartnet onsite solution SMARTNet, client is allowed alternatively to communicate with customer service agent and administrative authority via audio frequency and/or video conference or chat or text chat.The present invention and correlation technique thereof provide the security larger than the security provided at present by current micro-market and than the dirigibility provided at present by conventional vending machine and product greater flexibility and more product, and when still concluding the business without the need to when duty personnel.
With reference now to Fig. 1, show exemplary automatic checkout retail shop (ASO) 10.ASO10 is unattended automatic checkout retail kiosk or miniature retail shop.ASO can be used for selling eurypalynous food and beverage item perhaps, also can be used for other consumer product be applicable to selling all kinds.ASO comprises station 12 of registering, and can log in personally identifiable information, selection and key entry type of payment and information, the transaction that goes through the station 12 place individual that registers, contacts with customer service and close the trade.Registering station comprises electronic monitor or screen 14 usually, and electronic monitor or screen 14 are touch screen in the especially preferred embodiments, not only to have shown information but also allowed client and system interaction and enter data into system.But, should be appreciated that, can be identical object and shield to combine with non-touch-control and use other data input device (such as mouse, keyboard etc.).Station 12 of registering usually also comprises for identifying client and/or allowing video camera 16 and the loudspeaker of client and customer service representatives or fellow's on-scene communication.
As use part of the present invention, identify client.Can be completed this in a number of ways.For example, user can such as use touch screen monitor 14 to key in client's identification code and/or password simply.Alternatively, the video camera 16 that (for example) can be utilized to can be used for face recognition object or the scanner 18 that can be used for obtaining from client fingerprint obtain biometric information correctly to identify client from client.Scanner 18 also can respond into picture reading fast as the additional option identifying client in order to the rfid card or client reading client.Card reader 20 is also provided as the part at station 12 of registering usually.This can be used for identifying client and providing payment information for client, such as, in the form for the personality card, debit card, credit card etc. of the pre-distribution of the ASO of system.Register station 12 also can comprise for receive in banknote and the mechanism stored in cash of coin form to complete transaction.
Each ASO10 comprises one or more shelf 22, and shelf 22 are containing the article for buying that can remove from shelf 22.In the configuration of multiple number, and then shelf 22 can locate each other.Each shelf 22 comprises the door 24 of normal keyed.Usually, pick and place door 24 and be made up of glass or other transparent material, make client can check the content of shelf 22 before opening door 24.All doors 24 are the single or double acting door of automatically closing, and automatically close after the handle of release door.
In the especially preferred embodiments, electronic unit (such as scanner or data input device 26) is associated with the door 24 that picks and places of each shelf 22, client will solution lock a door 24 and the content of taking in shelf 22 just must use electronic unit.Usually, this step being identified by station 12 of registering, select payment information and complete after obtaining qualification.Client can key in code, provides fingerprint at scanner 26 place, in the scanning of electronic unit 26 place or swipe the card (comprising scanning QR image, rfid card or other electronic installation etc.) to patronize each shelf 22 via the door 24 of keyed.
As needs, depend on and wherein treat purchased article, indivedual shelf 22 can be refrigeration, can fixing and keep frozen food, are otherwise climate controlling, or do not provide climate controlling.The ASO10 (as illustrated in Fig. 3) with multiple shelf 22 can have some shelf 22 for refrigeration, and other shelf 22 are not for refrigeration.
Be provided for the device keeping and present article to be purchased in shelf 22.Usually, for these article provide pallet 28 or other.As discussed more completely herein, ASO can detect each article removing so that each article just removed are to charging customers from each shelf 22.
Again referring to Fig. 1, the present invention expect merge advertisement or promote monitor 30, described monitor 30 will provide advertisement and distribution for various product and service.These product and services or can provide and safeguard that the company of ASO is relevant with ASO, or can be relevant with other company.Advertisement monitor 30 is also available thinks advertising for the article sold in ASO.Alternatively, advertisement monitor 30 can be advertised with ASO10 or the goods and services that wherein have nothing to do completely for the article bought with thinking.Advertisement monitor 30 also can be used for describing how to use ASO system to new client.Can carry out at advertisement monitor 30 place, at monitor 14 place be associated with station 12 of registering, or the explanation of printing can be provided on ASO10.
Shelter 32 is attached to modular unit containing shelf 22, station 12 etc. of registering usually for providing illumination, branding and distribution, and makes ASO10 unit attractive in appearance in addition.
With reference now to Fig. 2, show another ASO10 with multiple shelf 22 of registering in station 12 (as described above) and two modular units.But, in the case, will see that modularization shelf 22 have the configuration different from modularization shelf illustrated in fig. 1 and size.In addition, the one in shelf 22 comprises the article relevant with beverage machine 34.Beverage machine 34 generally includes coffee machine, but the hot water that also can be provided for making tea, for cold water making cold drink etc.Door 24 by the keyed of shelf 22 is taken coffee K cup, tea bag, seasoning bag, cup etc., and after fetching and buy these article, client can use beverage device 34 to make required beverage.Beverage device 34 can be positioned at or can not be positioned at door 24 rear of closedown and keyed.Single glass of heat or the cold drink machine 34 of other type can be provided.This type of beverage machine by ASO computer system control and only distribute the beverage of selection to titular client.
ASO10 illustrated in fig. 2 allows the automatic unattended coffee-house of operation.Client is allowed to prepare independently its oneself hot drink or cold drink, such as coffee or tea.Pouring and boiling device 34 can only just be activated after client has correctly been registered by station 12 of registering and obtained qualification.Client can also buy the other products usually sold in coffee-house, and such as muffin, cake, other baked items etc., it obtains by one or more extra shelf 22.
Traditional coffee shop (such as Startbuck and other coffee-house) has become very popular and has frequently been patronized.But, in many cases, this type of coffee-house be positioned at from client enough away from distance, make client must the some blocks of walking to coffee-house or drive arrive coffee-house.And many times in this type of coffee-house, client stands in a long queue and acquisition service needs spended time.In addition, this type of coffee-house is that its product collects quite high price.There are the needs to the automatic coffee retail kiosk of being embodied by the present invention or ASO, described automatic coffee retail kiosk or ASO can be positioned at hall, office building, airport, dormitory etc. easily, and it is for completely automatically unattended and at a low price to provide mild, tea etc.
With reference now to Fig. 3, ASO10 of the present invention is modular, and multiple shelf 22 can be provided as the part at identical ASO10 and single station 12 of registering by difference configuration, as illustrated in Fig. 3.Therefore, for example, in the comparatively edifice, airport etc. that there is larger needs and adequate space, the larger ASO with multiple shelf 22 can be provided.But, in comparatively Minor Construction thing, dormitory and analog, less ASO (ASO illustrated in such as Fig. 1 or 2) can be provided to meet the needs in that place.Modularization ASO is very flexibly, allows with difformity and configuration design ASO.Therefore, ASO can be little of illustrated in fig. 1 or large to illustrated in fig. 3, or have other size any based on the needs in place and place physical configuration.ASO10 operates in the same manner, the number had nothing to do in the shelf 22 provided and modular unit.
As illustrated in Fig. 6 and 7, each in shelf 22 can detect and remove article to the client accessed of shelf 22 from shelf by obtaining with the phase-locked electronic recognition unit 26 associated of door 24.This information from the circuit relay be associated with each shelf 22 to the master controller of each ASO and local computer system (LCS), for the accurate status of each article determining to be removed by that specific consumers and the article just removed charge to that specific consumers.Master controller and LCS also control to register the function at station 12.Therefore, the LCS that all functions of each ASO10 are positioned at each ASO by this locality completely operates.LCS is in each local ASO place establishment, preservation and maintain activity reports and history log.Therefore, if communication and network interruption, ASO of the present invention still can operate and play function, this is because it is by autonomously performing transaction containing necessary circuitry, controller, computing machine, software etc.
With reference now to Fig. 4, but each ASO10 (being labeled as ASO1 to ASON) constantly communicates to exchange data, information and activity with CCC or the main control network facilities (MCNF) 36 usually.MCNF36 assists the activity of all ASO, also assists the activity of customer service network 38, network operation center (NOC) 40 and stock, sale and reporting system 42.Customer service network 38 allows client and customer service personnel on site to contact.Network operation center be typically connected to company website and allow client create account, interpolation fund to its account, obtain corporate news, inspect individual activity record and/or statement of account and other this type of about function.Therefore, use wired or wireless technology to set up bidirectional communication network to relay information to MCNF36, NOC40, customer service 38 or stock and sale and reporting system 42 for ASO, and receive in customer service, supervision, operated from a distance etc. form return communication.But if network interruption (as described above), each ASO can perform transaction and record this type of transaction for being forwarded to MCNF36 or other applicable unit or department after a while.
The present invention expects, client creates via the station 12 of registering at website or ASO10 place the account being exclusively used in system of the present invention.Fund to be loaded in account and can to issue personality card or electronic installation to client.Alternatively, can to client provide customer identification information, PIN, password etc. with register station and/or electronic scanner unit 26 place key in allow to patronize ASO to carry out buying etc.Can by means of debit card, credit card, supplement the fund of specified account from bank account remittance or the cash be even stored in ASO.
With reference now to Fig. 5 and 6, client brings into use process of the present invention with the selection by identifying itself and method of payment 44 thereof.This completes, as explanation in the step 56 of Fig. 6 at station 12 place of registering usually.
The first step that client takes when client arrives ASO10 is by identifying and identify qualification process.During this process, local computer system identification client and then make client have ASO place shopping qualification.Client can be member or non-member.Member is to company's registered in advance and is issued the member card of customization or the people of identification code or analog by company.
As mentioned, usually initial identification is completed at station place of registering.If client is the member of approval, client will carry with his or she customization member card (the customization identification intelligent card of such as rfid card, nfc card, magnetic stripe card or other type).Client also will have the personal identity number (PIN) associated in advance with member card usually.Client scans its member card on the scanner or card reader at station 12 place of registering, and then uses the keypad at station or the touch screen at station to key in its oneself PIN.In some cases, for security purpose, client is needed to key in extraneous information, the name of such as postcode, date of birth, his or she pet or the out of Memory can preserved together with the personal information of client.
The present invention's expection in company's site online or use credit or debit card or currency to supplement at the screen place, station of registering at any ASO place to have the credit representing amount of money amount issue member's Payment Card.Member also can authorize ACH to conclude the business to supplement its Payment Card.
Alternatively, if client is prior scans and the member registering his or her face and/or fingerprint imaging, so also identify client by biometric data (such as by scanning his or her face or fingerprint at scanner place, station of registering).Face, fingerprint or other biometric image and the biometric image on record are made comparisons and identify client by system.
As another option, client member can use the register touch screen at station or other data of this locality to key in mechanism and key in his or her user name and password or analog.Make comparisons in information and date storehouse by system, and if system discovery key in information matches data-base recording, system just completes identifying.In some cases, for security purpose, client is needed to key in the extraneous information of preserving together with the personal information of client again.
As another option again, company software application program can download on electronic apparatus (such as smart phone) by client member, and described application program allows by using the image (such as QR code image) downloading to the mobile device of client to identify client.After mobile phone access application and after the PIN keying in client and request QR image, QR image is pushed to the smart phone number of client.Whenever client's access application and requested image time, new QR image is pushed to the smart phone of client.Smart phone number on archives must mate to receive qualified QR image with the PIN of client.Specific image is effective for the session of in ASO.If QR image is not used in predetermined time length, QR image becomes invalid.
In addition, by using this option, his or her effective virtual shopping cart during client directly obtains any shopping conversation in ASO in real time on mobile telephone display.And use sending out notice function or other cellular technology any, client obtains notice and the promotional advertisement of the smart phone being pushed to client frequently.
If client non-member and wish to use credit or debit card shopping at ASO place, client can use reader scanning to block at station 12 place of registering.Also require that client keys in extraneous information, any out of Memory that such as bill postcode, date of birth maybe can make people be associated with payment credit or debit card.In addition, scan client with also must asking bio-identification, such as, the face-image from the video camera at station of registering and/or fingerprint are provided.
If client wishes to make to do shopping in cash, the cash that cash bills or coin must be sent to as the part of ASO by client accepts to receive in machine, and described machine is such as the part at station of registering or the independent frame as side, station of registering.In one embodiment, client will key in his or her name, driver's license, be scanned and/or be provided PIN or other identifying information by bio-identification.
In one embodiment, machine will issue the card being loaded with the fund sending into amount (as long as described amount exceedes the minimum of needs) the identical amount in machine with client on the spot at ASO place.Alternatively, machine can print the QR image of customization, bar code, RFID label tag card or other image in the intelligence purchase card made of paper for this type of transaction contingent issue of securities.In another substitute again, client can be provided to by accessing PIN (image replacing this type of to print or smart card or except this type of image printed or smart card) temporarily.PIN can be produced by machine or be selected on the touch screen of cash machine by client.Permission client is opened shelf door 24 and does shopping at ASO place by the image of purchase card, printing and/or PIN.
After completing current shopping conversation, client can interim purchase card be turned back in machine or scan in the machine interim purchase card with redeem card on closing balance (remaining sum is the expense that the amount be loaded on card deducts the article bought during shopping conversation) or conserving card for later use.In addition, the cash purchase card with this type of the specified amount amount of prestrain can be used as selling at the Gift Card of any ASO place shopping or cash purchase card.
If systems axiol-ogy does not meet certain safety standard to anyone, system can require that extraneous information maybe can be refused this type of people and patronize.
Selecting after (this is both by system verification) through correctly identifying and presenting acceptable payment, system is then by determining that customer payment information is enough to buy the grade of article from ASO and makes client have the qualification removing article from any shelf.Identify that qualification process is that the account of necessary client for confirmation has the enough funds can be used for the general shopping access amount of money.The amount of money of general shopping access can be different and can preset in system in each place.Therefore, after identifying completes, system identifies the member card of client or the qualification of account, debit card or credit card or input cash in advance for the general shopping access amount of money.If amount paid is defective, system register station screen on notify that the insufficient in amount of the type of payment selected by client is to do shopping.Alternatively, system can allow client on touch screen, specify lower qualification to do shopping the amount of money based on the intention cost of client in patronizing at this.If unqualified client is member, client member can use debit card or credit card, ACH transfer etc. fund to be added to his or her account to become titular.If client non-member, client can use the different debit card qualified or credit card or is inserted in ASO by special cash.Otherwise his or her patronizing will be rejected.
Again referring to Fig. 5, when system has made method of payment qualify, the personal information of titular client has been thus lifted to presence mode 46.With reference to figure 6, complete this by local computer system 58.
Presence mode refer to client and his or her card or other payment information have passed identify and qualification qualification process and he or she be in field at ASO and there is the door of opening shelf and in the qualification of retail shop place shopping.The personal information of the client in presence mode comprises the personal information of client, the personal information of client comprises client's biometric information on the user name of client and PIN, the RFID/NFC of client or magnetic brush card information and No. PIN and record and image, such as fingerprint and facial scan image or other available and relevant personally identifiable information.
Cash card, bar code or QR image purchase card or analog if cash system distribution is done shopping temporarily, card is used for doing shopping and the certificate of card is risen to presence mode by system approval.
In one embodiment of the invention, when in presence mode, door to one or more shelf be unlock or can be and optionally unlock, such as scan by only pressing with door 24 and the phase-locked button, switch etc. that associate illustrated in fig. 8 and not needing to carry out second time status by the scanner 26 of door.But, only can provide this option enabling single client utilize in the very little ASO of ASO in preset time.In this type of situation of relatively little ASO10 only with single shelf 22, it is suitable that this and non-problems and this option can be.But this option presents problem in the ASO with multiple shelf 22.If only client can in preset time in this type of larger ASO place shopping, the unqualified people so except titular client can open door 24 and the article of taking in shelf 22, thus by mistakenly to the charging customers in presence mode.
Therefore, in the especially preferred embodiments, patronize shopping to allow multiple client simultaneously and open the door 24 of multiple larger ASO, before opening any shelf door 24, each titular client must be identified by the electronic unit be associated with each shelf door 24 or scanner 26 again.If client to be identified as in presence mode and to present correct identifying information at scanner 26 place, door just will open 48.Otherwise it keeps locking.But, a client once can open Yishanmen.The party responsible of all article that this client removes for shelf 22 is since then until the door 24 of these shelf is for closing and locking.
The client that only personal information or cash purchase card are in field mode can open the door of shelf to remove product.In order to open any door, client must be scanned his or her card, face or fingerprint or other biometric information or is typed into by its PIN and be positioned in the other door scanner 26 of every Yishanmen 24, as explanation in the step 60 of Fig. 6.This type of scanner and assembly thereof can be multisystem scanner, and multisystem scanner can perform RFID/NFC scanning, bar code or QR code image reading, bio-identification face or finger scan or manually type in user name and PIN.Electronic scanner unit 26 of the present invention can accept any one or its any combination in these methods or other means of identification any.For example, use its credit or debit card can manually type in scanner unit by the rear 4-digit number at the card identifying and use during qualification qualification process with the client qualified, or key entry may give his/her PIN during identification and qualification qualification process, or issued the bar code through printing or the QR purchase card of client by ASO during being used in the process of registering.If the credit or debit card of client is smart card, when client scans particular card to open the door of arbitrary shelf on the scanner of every Yishanmen, scanner can read RFID, NFC or other recognition technology.As additional security measures, ASO may require use bio-identification face, fingerprint or also use other imaging except aforementioned whichever.The card of the client not in presence mode or personal information can not have the right to open the door of any shelf.
Replacing distribution member card, may will be that client issued by other electronic installation of bracelet, ring etc. form containing intelligent RFID chip or other RF technology any.By wearing this type of bracelet or ring etc., client member only can hold the door handle of any shelf and open the door of shelf.By holding the handle of door, close to the handle (at a distance of several inches) of door, the identifying information of the client detected in bracelet or ring allows to open door by the scanner of the door of location.
After computer system confirms the information of the personal information of the client be typed in the information matches presence mode grade in a scanner, computerize controller makes the door of particular pallet unlock.Or, master controller or LCS is replaced to perform this type of function, presence mode information can be downloaded and real-time update to all door scanners, door scanner has all personal informations of client and the purchase card being thus lifted to presence mode, as long as make the personal information of client or card be present in presence mode, information just can be temporarily stored in the storer of each scanner.Therefore, when client scan his or her card, biometric information is provided, his or her PIN is typed into be positioned in the other door scanner of every Yishanmen time, scanner obtains and the mating of the personal information identifying information of the client on the storer being stored in scanner, and scanner notice central controller and this coupling of LCS and request LCS makes a unblock.
In this way, once only people can open the door 24 of given shelf 22.Thus, this client of result opening door as client is the party responsible of all article removed from shelf, allows multiple client to do shopping at ASO place simultaneously simultaneously.Make user pass through to identify and identify qualification process and be thus lifted to the second identification step that presence mode also promotes at the electronic installation scanner place be associated with each shelf door.Alternative system has to search database to find the identification code, password, fingerprint etc. of all members belonging to ASO system, and the local computer system of ASO can only be searched on the scene at present and in the appointment of those clients of ASO place shopping and known identification code, password, bio-identification metrical information etc. in presence mode.This cross-matched and determine can close to occurring instantaneously, and the large database concept searching for this type of information can spend extra time.
In one embodiment, identify client and open those shelf the lock of door after, the display screen of electronic unit scanner 26 can show the remaining sum of client and the current virtual shopping cart of client.Close when door and when being locked, shielding and again empty, key in ID standby middle wait next bit client and be authorized to, afterwards this type of information being presented to this next bit client.
If if the shopping amount in the account of client without enough funds or client exceedes card during the process of registering be endowed the amount of money of qualification, so message is provided to client's (such as on the display of scanner), notify client its exceeded its authorize shopping amount and goalkeeper can not unlock.Customer service personnel can be notified and can connect via video or audio frequency and get involved.Client will be allowed to provide different payment options or supplement existing payment options to continue to do shopping at ASO place.
Again referring to Fig. 5 and 6, have the right to remove any article from the pallet of shelf close to the client of door and the door that is opened to those shelf.The client opening door is responsible for all article removed from these shelf, until door is closed and locking.When article are removed from shelf, the title of product, description and price are added to the virtual shopping cart 50 of client.In the step 62 and 64 of Fig. 6, this is described.When client removes article 70 from shelf 28, removing of sensor test item 70, and system accurately can determine the name of product of the article 70 removed, description and price, to be added to virtual shopping cart 64.As described above, virtual shopping cart also can be provided on the electronic apparatus (such as smart phone, display screen) of user, and to be provided on the screen that is associated with electronic unit scanner 26 and/or on the display screen 14 that is associated with station 12 of registering.This can be display automatically, or only when showing by during customer seeks.
Therefore, when client removes article 70 from the pallet 28 of shelf 22, which kind of product is system detect in real time is removed, and records this series products as " waiting items for sale " in the virtual shopping cart through identifying client opening that fan door.Remove described in systems axiol-ogy, and based on the product that the pre-configured database information identification of each room of pallet is removed.By the detection using any optics or electronic sensor systems or any digital measuring system and/or remove by using any RFID or NFC identification tag system and any sensor technology that other is applicable to complete product.
If article 70 are returned to pallet 28 by client, the virtual shopping cart of article from client removes by system in real time.In some cases, if client wishes, before closedown door, article are returned to pallet, article just must be returned to the same position that article are removed by client.In some cases, if article are not returned to tram by client, give back may not send credit for this, and article are moved to tram by request client by alarm and/or verbal announcement.If the article of location of mistake will be recorded and client does not correct, just by the product of this room of automatic software updating.If software can not more new database, software circularizes the product that helpdesk indicates this location of mistake.When using some sensors (such as RFID label tag or analog), the location of each product is so not crucial, and therefore revises this type of function based on the situation of each event.
Again referring to Fig. 5, when client discharges door handle, goalkeeper automatically closes and locks 52.In the especially preferred embodiments, the glass door 24 in each modularization shelf 22 front is the biased automatic closedown single or double acting door of will automatically close after the handle of release door.When the door is completely closed, locking mechanism detecting gate is completely closed, and then at that time system active electron dead bolt to make door locked.
Referring now to Fig. 8, show this type of electronically actuated dead bolt lock 72.Dead bolt 74 optionally moves to closed and latched position by the regulation of electric current, the electric signal produced etc. from opening.
In one embodiment, door comprises metal magnetic shock plate, and metal magnetic shock plate through designing with the dead bolt 74 holding electric locking mechanism 72, and activates the reed switch in lock when the door is completely closed.As electric locking mechanism 72 illustrated in fig. 8 can comprise Cell 86, dead bolt 74, for the motor of mobile dead bolt 74 and gear 78 and circuit 80, comprise any limit switch, magnet reed switch etc. for the closedown of detecting gate, from computerize controller Received signal strength etc.Usually, the position of limit switch, reed switch or analog detecting gate at any time.Magnet on shock plate is through location to activate reed switch when the door is completely closed, and control panel activates motor and makes door locked with slide lock latch at that time.The locking of the door of shelf or unblock are normally based on the order carrying out autonomous central control board 90.
If client wishes to open same door, so after it is closed and locks, client must repeat the step indicated above.That is, client must scan his or her card, electronic installation in presence mode, provides bio-identification to scan, keys in correct code etc.Central control board or LCS again activate motor and gear 78 and retract dead bolt 74 so that solution is locked a door, and allow client to open door and remove article from shelf 22.
Again referring to Fig. 5, when client has removed all required article and has terminated shopping, client manually can close the trade at station place of registering and receive the receipt printed, or leaves when not closing the trade and system is automatically closed the trade after not doing the time of Activity duration scheduled volume client 54.As illustrated in Figure 6, client can turn back to register and stands and provide identifying information to check virtual shopping cart and close the trade and obtain the receipt (as needs) printed.At the ID card of scanning client or after providing other identifying information, system shows the virtual shopping cart of specific consumers, and virtual shopping cart lists client from all article that pallet removes.Client can inspect this inventory and then click and determine transaction.But, if client wishes that spended time is not closed the trade, client directly can leave ASO, and at systems axiol-ogy to after client does not do Activity duration cycle predetermined time in ASO, system closes specific shopping conversation automatically, and just remove and the article shown in virtual shopping cart to charging customers.Replace the receipt printed, receipt can be sent to client by electronics, such as via e-mail, character message etc.This is especially desirable to the client selecting manually not close the trade at station 66 place of registering.After closing the transaction, client removes from presence mode 68 by software and LCS computer system.
As indicated, need the method for second time identification and checking to allow multiple client to do shopping at ASO place at every Yishanmen place of each shelf above simultaneously.System is based on client to the access of given shelf and the virtual shopping cart removing of article given in described shelf being distinguished in real time to each client, and the product removed from each shelf after opening shelf door with regard to each client is accurately to each charging customers.Purchase data from ASO is relayed to CCC, the MCNF36 such as illustrating in Fig. 4 above and describe.
And, as mentioned, in little ASO, when once only a people can do shopping, can without the need to door scanner electronic unit.In this type of situation, through to identify and titular client is assumed to be the unique people that opens door during single shopping conversation and client removes article from one or more shelf.Therefore, through identifying and the party responsible of the titular artificial all products removed from any pallet and shelf during shopping conversation.
In such cases, require that shopper passes through to press the button (such as green light button) to unlock given shelf door.Other goalkeeper keeps locking to prevent third party from opening door and to remove article from other shelf.Therefore, for security purpose, only Yishanmen can be opened at any given time.If only there are shelf with Yishanmen, so this is unnecessary, and goalkeeper is client's unblock immediately after client becomes through identification and be qualified.
In such cases, in order to prevent preset time more than one client attempt log in and/or force client manually to close the trade, motor-driven card reader can be used with the member card of fixing client, credit or debit card, until shopping conversation completes and client uses the touch screen at station of registering manually to close the trade and the account of client charged.This will require that client is by checking that virtual shopping cart and approval transaction are manually closed the trade.In closing the transaction and after the account of client kept accounts, the card of motor-driven card reader release client and system transition is prepared as next customer service to standby mode.If client use bio-identification scan, RFID or other can swipe the card, so client closes the trade only by the determination at the touch screen place by station of registering or other this type of instruction button, and after the account charge to client, system will be converted to standby mode and be prepared as next customer service.The receipt that the receipt printed or Email send will be provided to client.
Referring now to Fig. 7, show the interconnective schematic diagram of the various assemblies of typical ASO10.For explanation and illustration purpose, show three shelf.Show that each shelf has four shelfs or pallet 28.Show that each shelf 22 has corresponding electronic scanner unit 26, lock 72 and LED 88.
Show station 12 assembly of registering communicated with local computer system (LCS) 58: display screen 14, video camera 16, scanner 18 and/or card reader pay receptacle 20.LCS58 and MCNF36, NOC, customer service technical support unit 38 etc. communicate.But, as discussed above, the function of all ASO except telemonitoring and customer service is usually locally executed in ASO when ASO10 sentences and prevent from breaking in a network (if system is that this can occur based on cloud computing system or remote computing system) and can not works and perform transaction.In addition, in order to ensure effectively serveeing customers there is the ability of the fastest functional response at any time and in order to avoid being disturbed by internet and interrupting stop time of causing, the LCS of ASO computing system is located by this locality, instead of cloud computing system or remote computing system.Therefore, ASO10 can keep running at internet intercourse.LCS fulfils multiple functional in the operation of ASO simultaneously, its comprise client identification and qualification qualification, locking mechanism operation and institute remove article detection, application charge, monitoring video, and other client's interactive media functions all, such as video and audio frequency on-the-spot meeting.Therefore, LCS58 is made up of one or more the senior computing system be applicable to and holds with this locality that this type of is functional, and without the generable delay when using cloud computing system or other remote computing system and interruption or interference.
Each shelf or pallet 28 comprise the sensor pallet 82 containing one or more sensor, and when one or more sensor test item described removes from shelf or pallet 28.Usually via bridging board 84 this situation is relayed to local pallet circuit board 86 and is then relayed to direct interface further and connect LCS58 or be even the main circuit board 90 of the part of LCS58.Pallet circuit board 86 can be (as illustrate) that be mutually connected in series or can all be directly connected to master control board 90 and LCS58.But consider the layout illustrated in the figure 7, if single-sensor pallet, bridging board, pallet circuit board or analog break down, this fault can not affect the operation and other shelf especially not affecting ASO10 that remain pallet or shelf 28.
The electrically functional of each ASO is controlled by master control board 90 and pallet circuit board 86, master control board 90 together with pallet circuit board 86 with the proprietary software interprogram communication operated by LCS58.Detect any change (product on such as pallet 28 remove or by product placement on pallet 28) after, produce signal, report master control board 90 by tandem data string by sort of activity.Central authorities or master control board 90 communicate with LCS58, and LCS58 utilizes local data base to determine which kind of article and be removed or put and sort of activity to be applied to the virtual shopping cart of correct client on the scene.
In addition, whenever system transition is to purchasing model or when the door of any shelf is for opening, master control board 90 and pallet circuit board 86 activate luminance patterns LED 88 and 130.When the door of shelf is closed, LED can be dimmed.And master control board 90 controls opening of locking mechanism and off-position.
Except above, the present invention and software thereof provide storage controlling program and supplement/meet program widely.The all products existed in this each allowing the operation of ASO can fully understand in pallet or shelf 28 in real time, and be each ASO generation supplemental bill (as needs).After entering the pattern of replenishing, system produces the stock file that instruction is present in the stock of all article in each room of whole ASO at present.Now, all locks of ASO or the lock of this type of specific part for open for replenishing.After the reset, system again provide the complete reading of the room of all pallets and create show the session that replenishes before and the file of change afterwards.Described file can in order to confirm accurately to complete to replenish.After a reset, system changes back standby or purchasing model.
Software administration comprises the entirety operation of the ASO of all administrative acts and reports.(such as internet) is connected by all activity reports to the main control network facilities (MCNF) 36 via network.In addition, software operation NOC and customer service interface 38.This type of interface comprises and allows client by audio frequency and the customer service personnel of video conference and company or the interaction feature of network operation center on-scene communication.By the correct region on touching touch screen monitor 14, client can initiate to converse with the audio frequency of customer service personnel and video conference.Customer service agent scene to come across on screen and serves the needs of client.In addition, software allows customer service representatives remotely to lock or solution is locked a door, opened or closed LED, the account charge to client or the account to client and provide credit, add the account etc. of fund to client when client wishes its account balance supplementary.In addition, customer service can be accessed by remote viewing function, thus allows customer service (such as) via video camera 16 or surveillance is long-range checks ASO visual field.
Each ASO is equipped with monitoring video video camera.Expection is except surveillance camera, and (such as) provides one or more display screen in each shelf, the scene that its displaying surveillance camera is just being taken, and comprises the user opening shelf door and one or more article removed from shelf.All video sessions to be stored on local computer and can to check at Local or Remote.If when without the door opening any shelf when correct order from master control board 90, just activate safety alarm and open that customer service is long-range to be checked.The activity of all clients is fully recorded or preserves.If find any destruction, managerial personnel can check that activity log and videograph are to determine that who destroys system.Therefore, this type systematic also can in order to confirm that client removes article from ASO.
In one embodiment of the invention, ASO10 comprises motion detector.Motion detector can be and identifies the part of scanner 26, or can be independently and one or more position be positioned in whole ASO.Motion detector by detect some people near or through the motion of ASO.In the case, detect the motion lamp (LED 88 in such as various shelf 22) that can be used to ASO be energized, the open initial prompt of screen 14 at station 12 of registering by motion detector to shield, activate advertisement monitor 30 and analog.In addition, detecting motion by motion detector can in order to activate surveillance camera and system, and activates on-the-spot long-rangely to check for security purpose or even customer service object.
All doors are close and locking, until when titular client on the scene opens the door of any shelf.Titular client once only can open Yishanmen.This client is the party responsible shifting out all article of shelf at that time durations, until door is closed and locking.If any mechanical fault or destruction make door not close completely within the time exceeding predetermined time length, activation alarm is opened and activates that customer service is long-range checks.
In addition, if titular client removes the article combining cost and exceed the amount of money of the qualified purchase of client from pallet or shelf 28, client's personal information just will remove from presence mode, any extra door is opened to limit client, and local police guard at as entrance reports and will activate, video and/or audio session also will be activated to allow customer service agent request client to be given back by too much article, until client's remaining sum is enough to buy this type of article.Extra safety practice (as needs) can be applied.
MCNF36 is the administration of all ASO positions of management and company and the CCC of report needs.MCNF carries the website of the network operation center of company, the customer service of company and company.MCNF connects via network and communicates with the LCS58 of each ASO, exchange data and assist the operation of each ASO.But all detection of all local functions (mechanical and electric) and each client identifies and identifies the local LCS control of qualification primarily of each ASO.But MCNF can utilize the administration of software administration company, comprise all Sales Reports and stock, the report that replenishes, the account behaviors of client and remaining sum, member database and other function multiple and separate procedure.In addition, MCNF carries and the website of management company, the website of company provides company information, also allow member to sign in its personal information and obtain report, interpolation fund to its remaining sum, with the separate procedure of company alternately and via chatting, Email or live video/audio frequency communicate with company personnel.
Referring now to Fig. 9, in one embodiment, each pallet or shelf 28 have upper part 92 and base part or unit 94.Upper unit 92 for close in fact and there is the multiple isolated groove 96 be formed in its wall.Isolated groove allows selectivity location horizontal subdivision device 98 and vertical separation device 100.As visible, at least one in separation scraper comprises isolated groove 102 for other separation scraper of insertion (in the case, horizontal subdivision device 98).The present invention also expects that use provides the prefabricated partitions device 104 of the room of fixed size.The benefit of horizontal subdivision device 98 and vertical separation device 100 is, for the large I change of the room of each article, makes pallet 28 can hold the article of different size.For example, to coffee K-cup, tea bag or have fixing and to other article of sizing, prefabricated separation scraper 104 can be useful.Larger separation scraper 98 and 100 can in order to form the room of the article (comprising sandwich, salad, bottled food, medicine, cosmetics etc.) holding all size.Separation scraper is laid on shelf or platform 106, and shelf or platform 106 are generally glass or other transparent or transparent material, and upper unit 92 and lower unit 94 are halved by it.
In the embodiment illustrated in Fig. 9 is to 15, the sensor frame 108 being wherein mounted with one or more sensor is positioned in the base unit 94 of pallet 92.Optical sensor 110 can be placed in through setting size and be configured to receive in the cavity in the hole array 112 of optical sensor 110.Optical sensor 110 makes to there is the optical sensor be associated with each room formed by separation scraper 98,100 and 104 through location.Therefore, when article overlay on optical sensor 110, optical sensor just isolated light source in being positioned above pallet 92 and optical sensor is not activated.But once article are removed, receive light by optical sensor 110, optical sensor 110 produces the signal received by pallet circuit board 86, and signal is relayed to master control board 90 and LCS58.Should be understood that optical sensor can comprise infrared sensor, it detects (such as) existence from the infrared light produced of the infrared LED be positioned above pallet 92 or other light source.
Support 114 or analog are in order to be attached to the inside of each shelf 22 by each shelf or pallet 28.Lid 116 can extend to another pallet from a pallet 28 in order to location or extend to the line, wire etc. of master control board 90.
Referring now to Figure 10, show the upward view of sensor array 108.To see that sensor array 108 comprises grid or the array in aperture.(such as) ascending numbers (as illustrated) is used to identify every a line in aperture 118.(such as) each row in the similar mark aperture of alphabetic character are used.Therefore, each aperture of array has the alphabet-numeric playing design of the uniqueness of the xsect of row and the row representing that aperture.This can be more clearly visible in fig. 11.
As illustrated above and describing, the optical sensor 110 (as illustrated in Figure 12) that can be placed in plug is placed in the aperture of the given of indoor article and appointment, the top that article will be put in described aperture.Therefore, usually, each aperture will not have optical sensor.On the contrary, depend on the type of article and the diversity of dissimilar article in room above, optical sensor 110 will be spaced apart, so that relative to room and undetermined to be positioned at indoor article placed in the middle substantially to isolate from the light source irradiated from upper fray 28.Figure 12 illustrates in this type of optical sensor 110 reciprocal or the optical sensor be placed in plug, the opening of optical sensor is located in graphic bottom, and wire 122 is connected at least one bridging board 124 to relay the signals to the circuit board 86 of pallet.
Referring now to Figure 13, the base unit 94 of pallet 28 comprises one or more pallet circuit board 86 be placed in wherein.When sensor array pallet 108 slips in position, public bridging board plug 126 can be inserted into form bridging board in mother socket 124, to make one or more pallet circuit board 86 be interconnected with sensor board array 108.Strip line 128 or analog provide and being interconnected and communicating of master control board 90.
Usually, LED 130 is operationally attached to the bottom of each pallet 28 so that the pallet thrown light on immediately below it.Certainly, LED or other light source can be provided to the highest pallet or all pallets 28.As indicated above, this type of light source can be visible ray and/or invisible light (such as infrared light), to activate infrared light transducer[sensor or analog.
Can go or location and after removing the one in bottle, tank etc. when the bottle of driven forward, tank or other article, provide railing separation scraper and biased boost mechanism in pallet 28, as explanation in Figure 14 and 15 in a stacked.Railing 132 is inserted in groove 96 to form the vertical separation device of the preset width had corresponding to the article be inserted between railing.Therefore railing 132 forming chamber betwixt collaboratively.(such as) saddle-pusher element 134 is biased to move forward towards the front of pallet 28 and to promote the row of tank, bottle etc. toward the front by spring.Should be appreciated that, can according to the number of the size modification railing separation scraper 132 of tank or bottle to accept larger bottle or tank.Similarly, saddle-pusher 134 can through amendment (such as, by attachment extended element, provide larger promotion surface etc. for saddle-pusher 134) can promote bottle, tank or other article any fully.
To find out from Figure 15, saddle-pusher 134 moves from the rear end of pallet 28 towards the front end of pallet.When it does like this, the aperture being placed in the sensor pallet 108 under it is exposed.Usually, optical sensor 110 will be placed in towards in the aperture in the front of pallet 28, make when tank or bottle are removed by the front of the row from bottle and tank, optical sensor is activated in part second, because the front promotion bottle of pusher-saddle unit 134 towards pallet 28 and the remaining rows of tank.Alternatively, the row of optical sensor 110 can be settled along the length of the row of bottle and tank, and optical sensor activates after the tank removing forefront or bottle, thus with the aperture of sequential order exposed rear and optical sensor.But when product is removed from pallet, the optical sensor at the rear portion by the bottle of pushers, tank or other products can (such as) spring by pusher or the shell by pusher movement or mask and isolate from light source.
By using above about the light sensor system that Fig. 9 describes to 15, article one remove from room thus optical sensor 110 are exposed to light source, just produce signal.System understands the room which optical sensor 110 is activated and optical sensor is assigned to.According to given chamber and previously about the article that pallet and sensor pallet 108 are arranged, system accurately can determine which article from which room removes, identify objects and provide its expense to client virtual shopping cart.If article are given back the room getting back to its original place by client, so shopping cart will delete those article and not with regard to those article to charging customers.
Should also be clear that the present invention can utilize other sensor technology.For example, the bottom sensor in Figure 14 and 15 can be made up of reed switch, and pusher element can have the magnet be attached to bottom it.The reed switch of below will be activated in each position of pusher 134.Based on the instruction which reed switch is activated, system will determine the number of remaining product unit in saddle-pusher room row.
Certainly, sensor pallet also can be made into and comprises RFID antenna and/or NFC system or accurately and very clearly can detect special article other sensor technology any removed from pallet 28.Utilize different sensor technologies to provide the identification of each article removed, such as, in the reading distance of NFC or RFID sensor, be attached to removing of the label of article.But when replenishing, system layout article, to correspond to the sensor in the pallet 28 of that particular pallet 22, make position and the status of traceable article.
Referring now to Figure 16, show RFID sensor pallet 136.Sensor pallet 136 comprises lid 138, substrate 140 and RFID antenna device 142 usually, and RFID antenna device 142 is folded between lid 138 and substrate 140 to form single unit.Usually this element being substantially rectangle replaces sensor pallet 108 illustrated in fig. 10.Usually, in its suitable groove that will slide into the substrate 92 of pallet 28 or room, the such as below of shelf 106.For other object, such as control the level of illumination in shelf, be used as and interface etc. of the scanner or reader 26 that are associated with each shelf 22, pallet 28 still can comprise separation scraper and room (as illustrated about Fig. 9 and describing) and pallet circuit board 86 (as illustrated in Figure 13) above.
Then referring to Figure 16, article 70 are settled and are arranged in (indoor usually separated) in pallet, but utilize the RFID technique of this embodiment, not necessarily situation for this reason.Each article 70 has the RFID label tag 144 being attached to it.When article 70 are removed from pallet (as shown by the upward direction arrow in Figure 16), signal 146 indicates article 70 and RFID label tag 144 to be removed, this can be detected by RFID antenna 142, and RFID antenna 142 transmits a signal to RFID reader 150 via cable 148.Usually, RFID antenna device 142 periodically sends signal 146 to detect the existence of the RFID label tag 144 on the article 70 that are associated with that pallet.When RFID label tag 144 of article 70 and therefore its attachment is removed, this removes and to be detected and signal is sent to reader 150.
Reader 150 can receive input from multiple RFID antenna device 142.Usually, there is the single RFID antenna device 142 be associated with each sensor pallet 136, it is for each pallet 28 in given shelf 22.Therefore, for example, depend on the number of the pallet 28 in shelf 22, one or two readers 150 can be needed for each shelf 22.Reader 150 then by this information relay to LCS58.
Determine the status of article 70.This can be identical due to all article on the location of the indoor of article 70 on pallet 136, given pallet 136, or RFID label tag 144 specifies the status of article 70 or by other satisfactory means any.In this way, in virtual shopping cart 64, the status of article and expense thereof are supplied to client.
Those skilled in the art will appreciate that, in order to by article or product, the pallet be retained in the shelf of unit can have different configurations and material.This type of pallet properties can be " general " make for the room of fixing product size and configuration manually can be changed and configured.Every shelf can use single pallet, or each pallet or shelf can use multiple pallet, comprise the combination of " general " configuration, pusher, fixing room etc.The material that should also be understood that for using in conjunction with this type of pallet can be different and comprises plastics, metal etc.Importance of the present invention is that pallet can fixing is to be distributed removedly article, and when remove from the given chamber of pallet to work following the trail of article together with sensing system through design, or when article remove from the pallet or do not have with compartment of shelf.
Referring now to Figure 17 and 18, the pallet 152 according to another type used in the present invention is described.Pallet 152 comprises the thin plate of the material being wherein molded with multiple article room 156.Molded sheet of material 154 can be put in the wall 94 of pallet in and to be placed in above sensor array (photosensor array such as previously having illustrated and described), make to there is the optical sensor 110 settled relative to each room 156, to determine when article remove from that room 156.Find, when having " general " pallet of configurable room wherein, indoor product or article can not optical sensors fully below covering chamber, or article make when article are moved at indoor movable, and it can not cover optical sensor fully.But, have molded room pallet (as Figure 17 and 18 and subsidiary describe in illustrate) more firmly article held in place can be ensured that article are settled and rest above optical sensor or other sensor, better to reduce or even to eliminate sensor to be activated unintentionally the possibility of (such as by the movement of indoor article).
A kind of mode forming the pallet 152 illustrated in Figure 17 and 18 has the die needed of multiple room 156 by using the thin plate of thermoplastic material and being thermoformed into by sheet plastic.In order to produce molded sheet of material 154, sheet plastic is heated to plastic molding temperature, and is then formed as specific mold shape, and through pruning to produce required pallet 152 or pallet embolus.Should be understood that and also form pallet 152 by vacuum forming, wherein the thin plate of material is heated to forming temperature and is stretched on mould and is pressed onto on mould by vacuum.The thin plate of material is once cool the rigidity needed for just keeping.
In one embodiment, molded pallet 154 is made up of the material for light-permeable, makes light pass it in the optical sensor in the photosensor array frame 108 being placed in below, so that when test item removes from room 156.Such as, but in other situation, when using wireless sensing system (such as in conjunction with the rfid system that Figure 16 discloses) that describe and illustrate above, sheet of material 154 is without the need to for transparent or semitransparent.Also should expect, only the low portion of the low portion of pallet or each room of pallet is light-permeable.The residue of pallet can be formed by not transparent material or be tinted or be otherwise coated with can not transmission substance.In this way, can outside from shelf, can not optical sensor be activated from the light of the side of pallet or the leakage of other light, and only product will allow enough light to arrive optical sensor so that optical sensor activated from removing of room.
Referring now to Figure 18, the molded sheet of material forming pallet 154 is described.All will see in both Figure 17 and 18, sheet of material 154 can have the room 156 be overmolded to wherein, and room 156 has different sizes and configuration.These make it possible to be inserted in size removedly and configuration aspect is different article 158.Usually, molded room meets article 158 in room 156 to be immobilizated at least partially at least substantially.For example, if room is by fixing spherical objects (such as apple, orange etc.) substantially, so room can be formed as hemispherical shape.But if object is cube substantially, so room 156 can through being formed to become cube and less times greater than the article be inserted into wherein substantially.
Again referring to Figure 18, can see that the object on graphic upper left side is substantially rectangle in configuration.Corresponding molded room 156 has a size and configuration to meet object 156 substantially at least partially, and article 158 can be inserted in room 156 removedly.Should be appreciated that, room can through molded with in configuration for general rectangular or foursquare, but fixing spherical, dish-type or otherwise there is article or the product of circle or bending configuration substantially wherein, but the circle of product, spherical, Curved etc. part can be nested and be placed in addition in square or rectangular chamber in this type of mode, so that fixing product wherein and prevent sensor from activateding until product removes from room.Molded room 156 can be of different sizes and configure (as illustrated in Figure 18) to hold the article 158 with different configurations.Therefore, the disc-like article substantially 158 in the most right half of Figure 18 is inserted in room 156, and room 156 has and extends in length for the little width in the room 156 of general rectangular article 158 than hope.
The present invention expects, molded room 156 meets in fact the part waiting the article be immobilizated in wherein, usually meets the low portion waiting to be immobilizated in indoor article.Therefore, when exist by regularly provided by automatic retail shop of the present invention known contents, mould can be made to represent (usual its underpart part) at least partially of described article, make those rooms 156 of that particular pallet embolus 154 can be specific for those article.This individual that the shelf into automatic retail shop can be assisted to get ready the goods, also can assist to remove article and the client giving back article after a while, this is owing to being from which room or which group room 156 remove because common size and configuration will mate the size of article and configuration that had previously removed by more easily understanding object.
However, it should be understood that room 156 is without the need to meeting in fact the low portion waiting the article be immobilizated in wherein, but more common-use size and configuration can be had on the contrary to hold the article of more than one types wherein.Although this type of molded pallet embolus 154 presents some restrictions of the molded open ended type of merchandise in room 156 but also can obviously reduce otherwise create time quantum needed for room (such as about the room that Fig. 9 illustrates) and labour, owing to can create being interconnected of the vertical and horizontal subdivision device of the room with size on a large scale, more there is versatility described room so that accommodation is put in multiple different article wherein.Use molded room 156 also significantly to reduce or even eliminate sensor (such as optical sensor) activated unintentionally due to the movement of displacement article or article (such as when shelf door open and close, the hand of user encounters product etc.) possibility, when there is no molded room, this kind of movement can cause product or article to be shifted fully and allow light to arrive optical sensor and activated sensors, causes system to be can be regarded as by article and is removed by user.
Referring now to Figure 19, the present invention expects, ASO is configured to produce the mutation of micro-market or bantam shop.Company can be allowed with unmanned for this and automated manner runs consumption-orientation retail shop, such as micro-market, market, neighbourhood and convenience store or other general shop type retail shop completely.This can in the andron in (for example) Shopping Arcade, at buildings, the enough large open area of buildings etc.One or more station 12 of registering will be provided for client's identification and payment authorization and identify qualification.Thereafter, multiple client can do shopping simultaneously in micro-market, patronize shelf 22 and remove article (as needs) from shelf 22, each client that wherein ASO system tracks patronizes that particular pallet by the door 24 by keyed removes each article from each shelf.Due at any given time only a client can patronize given shelf 22, the accurate record of the article of the purchase of simultaneously preserving each client so multiple client can do shopping simultaneously.
Therefore, except the instant food with less ASO and beverage industries service type place, the present invention also can in order to run the shop of other type any of self-service checkout market, automatic neighbourhood or convenience store or the consumer goods that fill your offer.The present invention and method thereof allow consumer to use various recognition system (as described above) to enter the facility in shop, and the method for the application of the invention is opened the door of the shelf of shop interiors and removed product to carry out its shopping from the pallet 28 shelf.System identification is opened door and is removed the client of article, also identifies which kind of article is removed, and the price of the article then correspondingly just removed is to charging customers.
Convenient, automatic and easy-to-use in checkout friendly environment, this type of automechanism can be used when the expense without the need to paying employee on the scene round-the-clockly.The automatic checkout automatic miniature market of these types or convenience store can provide various types of consumer goods, and be very suitable for residential quarters, university, military base, airport, office building, market, and enterable other region any of round-the-clock opening or usual general public.Therefore, need to be very desirable and to realize by the present invention to this type of of the quick unattended automatic checkout shop without the need to duty personnel's cost that can around the clock do business.
As for safety practice, one or more turnsile can be provided to enter to control client and exit, or provide the door of keyed or analog to enter the micro-market of large-scale ASO or shop, neighbourhood.The door, turnsile etc. of keyed in order to require that client is scanned its card, provided other identifying information etc. to enter and to exit ASO, and can identify the client of the article removing the primary balance overbalanced in its card or account before starting shopping conversation.
Except being used as shop and purchase system, system of the present invention can be used for needs and safeguards any environment of the record of the identifying information of the people removing article from shelf and the article removed.This type of environment can so that the removing of the stock of tracking component and annex, supply or other article any in school, company, laboratory, hospital and pharmacy facility or in what its mechanism in office or facility.The complete inventory list of all products that system log (SYSLOG) to be put in common pallet from everyone identifying information (comprising date and time) and safeguarding that shelf and pallet remove article or removed from common pallet, and the complete report (as needs) that replenishes is provided.
Although described some embodiments in detail for the purpose of illustration, when do not depart from the scope of the present invention and spirit can make various amendment.Therefore, the present invention is only limited to additional claims.
Claims (32)
Priority Applications (1)
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| CN201711226736.0A CN108038973A (en) | 2013-04-08 | 2014-04-08 | Computer controlled, unmanned automated checkout retail store |
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| US201361809756P | 2013-04-08 | 2013-04-08 | |
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| US13/912,006 US10083430B2 (en) | 2012-06-08 | 2013-06-06 | Computer-controlled, unattended, automated checkout store outlet system and related method |
| PCT/US2013/044722 WO2013185038A1 (en) | 2012-06-08 | 2013-06-07 | Computer-controlled, unattended, automated checkout store outlet system and related method |
| USPCT/US2013/044722 | 2013-06-07 | ||
| PCT/US2014/033345 WO2014168955A2 (en) | 2013-04-08 | 2014-04-08 | Computer-controlled, unattended, automated checkout store outlet |
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| JP (1) | JP2016521414A (en) |
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Also Published As
| Publication number | Publication date |
|---|---|
| MX2015014073A (en) | 2016-04-28 |
| MX365271B (en) | 2019-05-28 |
| JP2016521414A (en) | 2016-07-21 |
| RU2015145843A (en) | 2017-05-15 |
| CA2908831A1 (en) | 2014-10-16 |
| CN105324714B (en) | 2018-01-02 |
| RU2015145843A3 (en) | 2018-08-27 |
| EP2987029A4 (en) | 2016-12-28 |
| AU2014251101A1 (en) | 2015-11-05 |
| KR20150140359A (en) | 2015-12-15 |
| HK1221995A1 (en) | 2017-06-16 |
| AU2018214056A1 (en) | 2018-08-23 |
| EP2987029A2 (en) | 2016-02-24 |
| WO2014168955A2 (en) | 2014-10-16 |
| CN108038973A (en) | 2018-05-15 |
| WO2014168955A3 (en) | 2015-11-05 |
| RU2671767C2 (en) | 2018-11-06 |
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