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CN104394135A - Call blocking method and device - Google Patents

Call blocking method and device Download PDF

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Publication number
CN104394135A
CN104394135A CN201410653339.1A CN201410653339A CN104394135A CN 104394135 A CN104394135 A CN 104394135A CN 201410653339 A CN201410653339 A CN 201410653339A CN 104394135 A CN104394135 A CN 104394135A
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China
Prior art keywords
call blocking
user
call
called
described user
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CN201410653339.1A
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Chinese (zh)
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CN104394135B (en
Inventor
黄国宏
王琮
罗光喜
余非
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Guiyang Longmaster Information and Technology Co ltd
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Guiyang Longmaster Information and Technology Co ltd
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Priority to CN201410653339.1A priority Critical patent/CN104394135B/en
Publication of CN104394135A publication Critical patent/CN104394135A/en
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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L65/00Network arrangements, protocols or services for supporting real-time applications in data packet communication
    • H04L65/1066Session management

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  • Engineering & Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • General Business, Economics & Management (AREA)
  • Multimedia (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Telephone Function (AREA)
  • Telephonic Communication Services (AREA)

Abstract

The invention discloses a call blocking method and a device. The method comprises the steps: real-timely checking users' call state information and judging whether a call blocking condition is satisfied according to the checked state information; activating a call blocking function when the call blocking condition is satisfied and setting the users to be the call-blocking state. According to the technical scheme provided by the invention, before newly registered users know the products well, users are prevented from being called frequently; meanwhile, when the users do not realize the call blocking, the adverse estimation possible can be reduced and the experience of the calling party and the called party can be improved.

Description

Call limitation method and device
Technical field
The present invention relates to the communications field, in particular to a kind of call limitation method and device.
Background technology
At present, in voice class social communication product (possessing man-to-man single-party call function), there is following problem in man-to-man call function: user's (especially female user) of new registration, during the repertoire not also being familiar with product, can by chartered a large number of users (especially male user) calling.This situation, may cause the user of new registration to be difficult to adapt to higher calling frequency, cause Consumer's Experience not high, and then deletes or uninstall.
Under normal circumstances, because the incoming call that rejection is strange frequently, in unwitting situation, the percept of call completed of oneself is reduced; Or because temporary transient environment limit, cannot incoming call answering, also have no alternative but the percept of call completed reducing oneself.
Above-mentioned various situation, all can affect the social evaluating data of user, and meanwhile, there is a strong possibility brings very bad Consumer's Experience to the user of new registration, and causes the loss of user.Therefore, need, before the complete cognitive product of the user of new registration, to guarantee that the user of new registration has correct cognition for product, simultaneously, guarantee that user is in unwitting situation, causes the possibility of bad evaluation, improve the experience of calling party and called party both sides.
Summary of the invention
Main purpose of the present invention is to disclose a kind of call limitation method and device, is difficult to adapt to higher calling frequency, causes the problem that Consumer's Experience is not high at least to solve the user of new registration in correlation technique.
According to an aspect of the present invention, a kind of call limitation method is provided.
Call limitation method according to the present invention comprises: detect the state information of user to calling in real time; Judge whether to meet call blocking condition according to the state information detected; When meeting call blocking condition, activate call blocking function, arranging that described user is in can not called state.
According to a further aspect in the invention, a kind of call blocking device is provided.
Call blocking device according to the present invention comprises: first detection module, for detecting the state information of user to calling in real time; First judge module, for judging whether to meet call blocking condition according to the state information detected; Arranging module, for when meeting call blocking condition, activating call blocking function, arranging that described user is in can not called state.
Compared with prior art, the embodiment of the present invention at least has the following advantages: before the complete cognitive product of the user of new registration, this user can be avoided to be difficult to adapt to higher calling frequency, simultaneously, guarantee that user is in unwitting situation, the possibility of bad evaluation can be reduced, improve the experience of calling party and called party both sides.
Accompanying drawing explanation
Fig. 1 is the flow chart of the call limitation method according to the embodiment of the present invention;
Fig. 2 is the schematic diagram arranging call blocking decision condition according to the preferred embodiment of the invention;
Fig. 3 is the flow chart of call limitation method according to the preferred embodiment of the invention;
Fig. 4 is the schematic diagram of call limitation method according to the preferred embodiment of the invention;
Fig. 5 is the structured flowchart of the call blocking device according to the embodiment of the present invention; And
Fig. 6 is the structured flowchart of call blocking device according to the preferred embodiment of the invention.
Embodiment
Below in conjunction with Figure of description, specific implementation of the present invention is made a detailed description.
Fig. 1 is the flow chart of the call limitation method according to the embodiment of the present invention.As shown in Figure 1, this call limitation method comprises:
Step S101: detect the state information of user to calling in real time;
Step S103: judge whether to meet call blocking condition according to the state information detected;
Step S105: when meeting call blocking condition, activates call blocking function, and arranging that above-mentioned user is in can not called state.
In correlation technique, user's (especially female user) of new registration, during the repertoire not also being familiar with product, can by chartered a large number of users (especially male user) calling.This situation, may cause the user of new registration to be difficult to adapt to higher calling frequency, cause Consumer's Experience not high, and then deletes or uninstall.And adopt the method shown in Fig. 1, before the complete cognitive product of the user of new registration, this user can be avoided to be difficult to adapt to higher calling frequency, simultaneously, guarantee that user is in unwitting situation, can reduce the possibility of bad evaluation, improve the experience of calling party and called party both sides.
Wherein, above-mentioned call blocking condition can comprise following one of at least: calling time-out during called; Refusing incoming call during called; No network response during called; During called, the time of receiving calls is less than predetermined threshold; Attempt during caller abandoning duration lower limit.That is, above-mentioned call blocking condition can be the one in above-mentioned condition, also can comprise the multiple conditions in above-mentioned condition simultaneously.
As shown in Figure 2, calling confined condition can be pre-set, such as, the calling time-out when called subscriber's called, refusing incoming call during called, no network response during called, or hang up when during called, the time of receiving calls is less than n second, or attempt during calling subscriber's caller abandoning duration lower limit.Then determine to meet above-mentioned call blocking condition, activate call blocking function, arranging that above-mentioned user is in can not called state.
Preferably, after performing step S105, following process can also be comprised: detect the current state information of above-mentioned user in real time; Judge whether to meet call blocking condition subsequent according to the state information detected; When meeting call blocking condition subsequent, call disestablishment limitation function, arranging above-mentioned user is can called state.
Wherein, above-mentioned call blocking condition subsequent comprise following one of at least: user receives calls; User calls; User enters and joins pattern with machine speed; User revises calling and answers setting; User's amendment is earned integration and is arranged.That is, above-mentioned call blocking condition subsequent can be the one in above-mentioned condition, also can comprise the multiple conditions in above-mentioned condition simultaneously.Needs illustrate, when meeting call blocking condition subsequent, during call disestablishment limitation function, need the number of times resetting above-mentioned statistics, and namely counting is cumulative from newly.
During call blocking, when user receives calls, calls, enters with the amendment that machine speed joins pattern, setting is answered in calling, earns integration (such as earning beans) and arrange the operations such as amendment, having a mind to of being all considered as that user carries out answers or possesses call condition and possess calling wish, and above operation is all by call disestablishment restriction state; Needs illustrate, when meeting call blocking condition subsequent, during call disestablishment limitation function, need the number of times resetting above-mentioned statistics, and namely counting is cumulative from newly.
Preferably, perform after step S105, following process can also be comprised: above-mentioned user be in can not the duration of called state reach predetermined threshold value time, above-mentioned call blocking disabler; The number of times that above-mentioned call blocking function has ceased to be in force automatically continuously is added up; Activate call blocking function again, arrange above-mentioned user be in can not called state time, according to the number of times of statistics, determining that current above-mentioned user is in can not the duration of called state, wherein, current above-mentioned user is in can not the duration of called state and the number of times of above-mentioned statistics be relationships of increase function.In preferred implementation process, be in the user of call blocking state, after call blocking disabler, the state of calling is continuation maintenance nonreply, rejection, answers and just hang up second lower than n, then call blocking function can be upgraded, the duration of corresponding prolongation call blocking.Such as, as shown in Figure 2, the duration of the call blocking corresponding to the number of times ceased to be in force automatically continuously can be pre-set, such as, a continuous interval time is set to 10 minutes, and double interval time is set to 20 minutes, and continuous three minor tick set of times are 40 minutes etc.In a word, current above-mentioned user is in can not the duration of called state and the number of times of above-mentioned statistics be relationships of increase function.
Fig. 3 is the flow chart of call limitation method according to the preferred embodiment of the invention.Fig. 4 is the schematic diagram of call limitation method according to the preferred embodiment of the invention.Below in conjunction with Fig. 4, the flow process of call limitation method in Fig. 3 is further described.As shown in Figure 3, above-mentioned call limitation method mainly comprises following process:
Step S301: detect the state information of user to calling in real time.
Step S303: judge whether to meet call blocking condition according to the state information detected, wherein, call blocking condition be set in advance as following one of at least: calling time-out (nonreply) during called; Refusing incoming call during called; No network response during called; During called, the time of receiving calls is less than predetermined threshold (when answering, the time is too short); Attempt during caller abandoning duration lower limit (caller X second after abandoned call).Specifically see Fig. 4.
Step S305: refusing incoming call when user's called being detected, determines to meet call blocking condition according to this state information.
Step S307: when meeting call blocking condition, activates call blocking function, and arranging that above-mentioned user is in can not called state.
Step S309: above-mentioned user be in can not the duration of called state reach predetermined threshold value 10 minutes time, call blocking disabler;
Step S311: be in the number of times of called state can not carry out from adding 1 cumulative statistics to above-mentioned user, statistics number is 1 time.
Step S313: continue refusing incoming call when user's called being detected, determine to meet call blocking condition according to this state information.
Step S315: when meeting call blocking condition, activates call blocking function again, and arranging that above-mentioned user is in can not called state.
Step S317: arrange above-mentioned user be in can not called state time, according to the number of times of statistics, determining that current above-mentioned user is in can not the duration of called state.Because user is double, be in can not called state, so the upgrading of call blocking state, extends to the threshold value preset in the upgrade case of backstage setting 20 minutes.
Step S319: when user be in can not called state time, detect in real time the current state information of above-mentioned user.
Step S321: judge whether to meet call blocking condition subsequent according to the state information detected, wherein, above-mentioned call blocking condition subsequent comprise following one of at least: user receives calls; User calls; User enters and joins pattern with machine speed; User revises calling and answers setting; User's amendment is earned integration and is arranged.
Step S323: receive calls when user's called being detected, determines to meet call blocking condition subsequent according to this state information.
Step S325: when meeting call blocking condition subsequent, call disestablishment limitation function, arranges above-mentioned user for can called state, the number of times being set up and stating statistics of laying equal stress on.
Adopt said method, through test data statistics, every negative data is all declined, and user is according to different liveness, and its call completing rate evaluation has raising in various degree.
Fig. 5 is the structured flowchart of the call blocking device according to the embodiment of the present invention.As shown in Figure 5, this call blocking device comprises: first detection module 50, for detecting the state information of user to calling in real time; First judge module 52, for judging whether to meet call blocking condition according to the state information detected; Arranging module 54, for when meeting call blocking condition, activating call blocking function, arranging that above-mentioned user is in can not called state.
Adopt the device shown in Fig. 5, when the state information of the user detected to calling meets call blocking condition, activate call blocking function, arranging that above-mentioned user is in can not called state.Thus, before the complete cognitive product of the user of new registration, this user can be avoided to be difficult to adapt to higher calling frequency, simultaneously, guarantee that user is in unwitting situation, can reduce the possibility of bad evaluation, improve the experience of calling party and called party both sides.
Wherein, above-mentioned call blocking condition can comprise following one of at least: calling time-out during called; Refusing incoming call during called; No network response during called; During called, the time of receiving calls is less than predetermined threshold; Attempt during caller abandoning duration lower limit.That is, above-mentioned call blocking condition can be the one in above-mentioned condition, also can comprise the multiple conditions in above-mentioned condition simultaneously.
Preferably, as shown in Figure 6, this call blocking device can also comprise: the second detection module 56, for detecting the current state information of above-mentioned user in real time; Second judge module 58, for judging whether to meet call blocking condition subsequent according to the state information detected; Remove module 60, for when meeting call blocking condition subsequent, call disestablishment limitation function, arranging above-mentioned user is can called state.
Wherein, above-mentioned call blocking condition subsequent comprise following one of at least: user receives calls; User calls; User enters and joins pattern with machine speed; User revises calling and answers setting; User's amendment is earned integration and is arranged.That is, above-mentioned call blocking condition subsequent can be the one in above-mentioned condition, also can comprise the multiple conditions in above-mentioned condition simultaneously.
Preferably, as shown in Figure 6, this call blocking device can also comprise: reset module 62, being connected, for when meeting call blocking condition subsequent, during call disestablishment limitation function, resetting the number of times of above-mentioned statistics with releasing module.
Preferably, as shown in Figure 6, this call blocking device can also comprise: failed module 64, for be in above-mentioned user can not the duration of called state reach predetermined threshold value time, make above-mentioned call blocking disabler; Statistical module 66, the number of times of called state can not carry out cumulative statistics for being in above-mentioned user; Determination module 68, for activating call blocking function again, arrange above-mentioned user be in can not called state time, according to the number of times of statistics, determining that current above-mentioned user is in can not the duration of called state, wherein, current above-mentioned user is in can not the duration of called state and the number of times of above-mentioned statistics be relationships of increase function.
In sum, by above-described embodiment provided by the invention, before the complete cognitive product of the user of new registration, this user can be avoided to be difficult to adapt to higher calling frequency, simultaneously, guarantee that user is in unwitting situation, can reduce the possibility of bad evaluation, improve the experience of calling party and called party both sides.
Be only several specific embodiment of the present invention above, but the present invention is not limited thereto, the changes that any person skilled in the art can think of all should fall into protection scope of the present invention.

Claims (10)

1. a call limitation method, is characterized in that, comprising:
Real-time detection user is to the state information of calling;
Judge whether to meet call blocking condition according to the state information detected;
When meeting call blocking condition, activate call blocking function, arranging that described user is in can not called state.
2. method according to claim 1, is characterized in that, described call blocking condition comprise following one of at least: calling time-out during called; Refusing incoming call during called; No network response during called; During called, the time of receiving calls is less than predetermined threshold; Attempt during caller abandoning duration lower limit.
3. method according to claim 1, is characterized in that, in activation call blocking function, arranges described user and is in and after called state, also can not comprises:
The state information that the described user of real-time detection is current;
Judge whether to meet call blocking condition subsequent according to the state information detected;
When meeting call blocking condition subsequent, call disestablishment limitation function, arranging described user is can called state.
4. method according to claim 3, is characterized in that, described call blocking condition subsequent comprise following one of at least: user receives calls; User calls; User enters and joins pattern with machine speed; User revises calling and answers setting; User's amendment is earned integration and is arranged.
5. the method according to claim 3 or 4, is characterized in that, also comprises: when meeting call blocking condition subsequent, during call disestablishment limitation function, resets the number of times of described statistics.
6. method according to claim 1, is characterized in that, in activation call blocking function, arranges described user and is in and after called state, also can not comprises:
Described user be in can not the duration of called state reach predetermined threshold value time, described call blocking disabler;
Described user is in and the number of times of called state can not carries out cumulative statistics;
Activate call blocking function again, arrange described user be in can not called state time, according to the number of times of statistics, determining that current described user is in can not the duration of called state, wherein, current described user is in can not the duration of called state and the number of times of described statistics be relationships of increase function.
7. a call blocking device, is characterized in that, comprising:
First detection module, for detecting the state information of user to calling in real time;
First judge module, for judging whether to meet call blocking condition according to the state information detected;
Arranging module, for when meeting call blocking condition, activating call blocking function, arranging that described user is in can not called state.
8. device according to claim 7, is characterized in that, also comprises:
Second detection module, for detecting the current state information of described user in real time;
Second judge module, for judging whether to meet call blocking condition subsequent according to the state information detected;
Remove module, for when meeting call blocking condition subsequent, call disestablishment limitation function, arranging described user is can called state.
9. device according to claim 8, is characterized in that, also comprises: resetting module, for when meeting call blocking condition subsequent, during call disestablishment limitation function, resetting the number of times of described statistics.
10. device according to claim 7, is characterized in that, also comprises:
Failed module, for be in described user can not the duration of called state reach predetermined threshold value time, make described call blocking disabler;
Statistical module, the number of times of called state can not carry out cumulative statistics for being in described user;
Determination module, for activating call blocking function again, arrange described user be in can not called state time, according to the number of times of statistics, determining that current described user is in can not the duration of called state, wherein, current described user is in can not the duration of called state and the number of times of described statistics be relationships of increase function.
CN201410653339.1A 2014-11-17 2014-11-17 Call limitation method and device Active CN104394135B (en)

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Cited By (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN109068014A (en) * 2018-08-21 2018-12-21 平安科技(深圳)有限公司 Call limitation method, device, electronic equipment and computer readable storage medium
CN110166642A (en) * 2019-05-31 2019-08-23 上海上湖信息技术有限公司 A kind of predictive outbound method and apparatus
CN111479021A (en) * 2020-03-18 2020-07-31 深圳追一科技有限公司 Outbound method, device, computer equipment and computer readable storage medium

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Publication number Priority date Publication date Assignee Title
US4907256A (en) * 1988-04-30 1990-03-06 Fujitsu Limited Exchange system having originating call restriction function
US6574329B2 (en) * 1998-07-22 2003-06-03 Fujitsu Limited Incoming call processing method, incoming call processing apparatus, and computer-readable recording medium having an incoming call processing program recorded thereon
CN101938575A (en) * 2010-09-26 2011-01-05 中兴通讯股份有限公司 Method and device for preventing incoming call disturbance
CN102333150A (en) * 2011-08-19 2012-01-25 中兴通讯股份有限公司 Method, terminal and system for displaying information based on call hang-up
CN104010058A (en) * 2014-06-05 2014-08-27 北京百纳威尔科技有限公司 Automatic calling method and device

Patent Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US4907256A (en) * 1988-04-30 1990-03-06 Fujitsu Limited Exchange system having originating call restriction function
US6574329B2 (en) * 1998-07-22 2003-06-03 Fujitsu Limited Incoming call processing method, incoming call processing apparatus, and computer-readable recording medium having an incoming call processing program recorded thereon
CN101938575A (en) * 2010-09-26 2011-01-05 中兴通讯股份有限公司 Method and device for preventing incoming call disturbance
CN102333150A (en) * 2011-08-19 2012-01-25 中兴通讯股份有限公司 Method, terminal and system for displaying information based on call hang-up
CN104010058A (en) * 2014-06-05 2014-08-27 北京百纳威尔科技有限公司 Automatic calling method and device

Cited By (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN109068014A (en) * 2018-08-21 2018-12-21 平安科技(深圳)有限公司 Call limitation method, device, electronic equipment and computer readable storage medium
CN110166642A (en) * 2019-05-31 2019-08-23 上海上湖信息技术有限公司 A kind of predictive outbound method and apparatus
CN111479021A (en) * 2020-03-18 2020-07-31 深圳追一科技有限公司 Outbound method, device, computer equipment and computer readable storage medium
CN111479021B (en) * 2020-03-18 2021-08-24 深圳追一科技有限公司 Outbound method, device, computer equipment and computer readable storage medium

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