CN104346743B - Electronic billing system and management server, processing unit and control method - Google Patents

Abstract

The invention discloses an electronic bill system, a management server, a processing device and a control method, which can clearly distinguish the issuance of paper bills relative to electronic bills. The code corresponds to generating electronic receipt information related to the commodity sales data; the receipt information generation unit, when issuing a paper receipt is instructed, generates a status indicating that the paper receipt related to the commodity sales data has been issued; and the sending unit sends The company code indicating the company is associated with the electronic receipt information generated by the electronic receipt generating unit and the status, and is sent to an electronic receipt management server that manages issuance of the receipt.

Description

Electronic bill system, management server, processing device, and control method

This application claims the priority of the Japanese application with the filing date of August 2, 2013 and the application number JP2013-161340, and cites the content of the above application.

technical field

The invention relates to an electronic bill system, a management server, a processing device and a control method.

Background technique

In recent years, there has been known a structure in which electronic receipts, such as a mobile terminal of the consumer, are electronically handed over to a consumer as a shopping customer by a store at the time of product settlement.

In this way, by converting the receipt into electronic data, for example, the household income and expenditure book can also be automatically recorded in electronic form, which is beneficial to customers. In addition, by introducing electronic receipts, consumption of receipt paper can be reduced, so it is also beneficial for introducing stores.

In addition, there is also known an electronic receipt structure in which a product promotion or advertisement is carried out by electronically adding a coupon or the like related to the purchased product to the electronic receipt.

In the situation of distributing such electronic receipts, a store clerk may issue a receipt by operating a POS terminal in response to a request from a customer.

However, in the structure of the conventional electronic receipt, the electronic receipt displayed on the mobile terminal or the like does not have a display indicating that the receipt has been issued. Therefore, even if an electronic receipt displayed on a portable terminal or the like is seen, it cannot be distinguished whether or not a receipt has been issued. Therefore, there is a possibility of performing accounting processing for both the electronic receipt and the receipt.

Contents of the invention

In view of the above problems, the object of the present invention is to provide an electronic receipt system, a management server, a processing device, and a control method in which a store can distinguish whether a paper receipt has been issued after viewing the electronic receipt.

In order to solve the above problems, the electronic receipt system related to the first aspect of the present invention includes: an electronic receipt generation unit, which generates electronic receipt information related to commodity sales data corresponding to the consumer’s membership code; In the case of a receipt, a status indicating that a paper receipt related to the commodity sales data has been issued is generated; the electronic receipt management part combines the enterprise code representing the enterprise with the electronic receipt information generated by the electronic receipt generation part and the electronic receipt information generated by the electronic receipt generation part The state generated by the bill information generation unit is stored in the storage unit; the electronic bill general management unit stores a plurality of enterprise codes through the electronic bill management unit, and stores the electronic bills related to the plurality of enterprise codes. The information and the status are managed; the electronic bill sending unit sends the electronic bill information and the status corresponding to the membership code to the information processing device corresponding to the membership code and including at least one enterprise code An electronic bill display unit, which is related to the enterprise code and displays the electronic bill information sent to the information processing device by the electronic bill sending unit; and a bill has been issued display unit, when the status is sent, Information indicating that the paper receipt has been issued is added to and displayed on the electronic receipt information displayed by the electronic receipt display unit.

The commodity sales data processing device according to the second aspect of the present invention includes: an electronic receipt generation unit that generates electronic receipt information related to the commodity sales data corresponding to the consumer’s membership code; and a receipt information generation unit that, when instructed to issue a paper receipt, generating a status indicating that a paper receipt related to the commodity sales data has been issued; and a sending unit that correlates a company code indicating a company with the electronic receipt information generated by the electronic receipt generating unit and the status, Send to the electronic receipt management server that manages the issue of the said receipt.

The electronic receipt management server according to the third aspect of the present invention includes: a receiving unit that receives electronic receipt information related to commodity sales data; the state of the electronic bill; the general management department of the electronic bill manages the enterprise code representing the enterprise and the electronic bill information and the state related to the multiple enterprise codes received by the receiving part; the electronic bill sending part The information processing device corresponding to the consumer's membership code sends the electronic bill information and the status corresponding to the membership code and contains at least one enterprise code; and the bill has been issued information sending unit, when receiving the status , the information indicating that the paper receipt has been issued is added to the electronic receipt information to be sent and sent.

The information processing device related to the fourth aspect of the present invention includes: a member corresponding part, which is used to correspond to the member code of the consumer; an electronic bill receiving part, which receives the information corresponding to the member code from the electronic bill management server that manages the electronic bill information. Electronic receipt information equal to or greater than one enterprise code, and information indicating that the paper receipt has been issued on the commodity sales data when issuance of the paper receipt is instructed; and an electronic receipt display section that will pass through the electronic receipt receiving section The received electronic receipt information and information indicating that the paper receipt has been issued are displayed on the display unit in association with the company code.

The control method related to the fifth aspect of the present invention is used to control the commodity sales data processing device that executes commodity sales data processing, including the following steps: an electronic bill generation step, corresponding to the consumer's membership code to generate an electronic bill related to the commodity sales data information; a note information generation step, when issuing a paper note is instructed, to generate a state indicating that a paper note related to the merchandise sales data has been issued; and a sending step, to indicate the enterprise code of the enterprise and the The electronic receipt information generated in the generating step is related to the status and sent to the electronic receipt management server that manages the issuance and management of the paper receipts.

The control method related to the sixth aspect of the present invention controls the electronic receipt management server, and includes the following steps: a receiving step of receiving electronic receipt information related to commodity sales data; The state of the situation of the data-related paper bill; the electronic bill general management step of managing the enterprise code representing the enterprise and said electronic bill information and said state related to a plurality of enterprise codes received through said receiving step; The electronic bill sending step is to send the electronic bill information and the status corresponding to the member code to the information processing device corresponding to the member code of the consumer, including at least one enterprise code; and the bill has been issued information sending step , when the status is received, information indicating that the paper receipt has been issued is added to the electronic receipt information to be sent and sent.

The control method related to the seventh aspect of the present invention is to control the information processing device, including the following steps: a member corresponding step, which is used to correspond to the consumer's member code; an electronic bill receiving step, receiving from the electronic bill management server that manages the electronic bill information Corresponding to the member code, the electronic bill information containing at least one enterprise code, and the information indicating that the paper bill has been issued on the commodity sales data when the paper bill is issued; and the electronic bill display step, will The electronic receipt information received in the electronic receipt receiving step and information indicating that the paper receipt has been issued are displayed on a display unit in association with the company code.

Description of drawings

Next, the electronic receipt system, commodity sales data processing device, electronic receipt management server, information processing device, and program according to the present invention will be described with reference to the drawings. A more complete and better understanding of the invention, and many of its attendant advantages, will readily be learned by reference to the following detailed description when considered in conjunction with the accompanying drawings, but the accompanying drawings illustrated herein are intended to provide a further understanding of the invention and constitute A part of the present application, the exemplary embodiments of the present invention and their descriptions are used to explain the present invention, and do not constitute an improper limitation of the present invention, wherein:

FIG. 1 is a configuration diagram showing the overall configuration of an electronic receipt system according to an embodiment;

Fig. 2 is a transition diagram showing an example of transition (transition) of a screen during member registration of a consumer;

FIG. 3 is a block diagram showing the configuration of main parts of the portable terminal;

Fig. 4 is a block diagram showing the configuration of main parts of the POS terminal;

Fig. 5 is a block diagram showing the configuration of main parts of the electronic receipt server;

Fig. 6 is a block diagram showing the configuration of main parts of the electronic receipt management server;

Fig. 7 is a functional block diagram involved in electronic bill processing in the POS terminal;

Fig. 8 is a flow chart showing the flow of electronic bill processing;

FIG. 9 is a flowchart showing the flow of information transmission processing in the electronic receipt server;

FIG. 10 is a functional block diagram related to electronic receipt management processing and commodity information sending processing in the electronic receipt management server;

11 is a flowchart showing the flow of electronic receipt management processing and product information transmission processing;

Fig. 12 is a flow chart showing the processing flow of the POS terminal and the electronic bill management server involved in bill issuance in chronological order;

Fig. 13 is a functional block diagram related to electronic receipt acceptance processing and electronic receipt viewing processing in the portable terminal;

FIG. 14 is a flowchart showing the flow of electronic receipt acceptance processing and electronic receipt viewing processing;

Fig. 15 is a front view showing an example of a display on a portable terminal;

Fig. 16 is a front view showing a display example in a portable terminal;

Fig. 17 is a front view showing a display example in a portable terminal;

Fig. 18 is a front view showing a display example in a portable terminal;

Fig. 19 is a front view showing a display example in a portable terminal;

Fig. 20 is a front view showing a display example in the portable terminal;

Fig. 21 is a front view showing a display example in a portable terminal;

FIG. 22 is a flowchart showing the flow of electronic receipt acceptance processing and electronic receipt viewing processing; and

Fig. 23 is a front view showing an example of display transition in the mobile terminal.

Explanation of reference signs

2 Commodity sales data processing device 8 Information processing device

9 Electronic receipt management server 26 Electronic receipt generation department

27 Sending Department 41 Electronic Bill Management Department

55 Receiving Department 56 Electronic Bill General Management Department

57 E-receipt sending department 81 Member correspondence department

82 Electronic bill receiving section 83 Electronic bill display section

201 Receipt information generation unit 202 Input unit

203 Inquiry Department 204 Bill Issuance Judgment Department

205 Bill Issuing Department 901 Bill Information Sending Department

Detailed ways

An embodiment of the present invention will be described with reference to the drawings.

FIG. 1 is a configuration diagram showing the overall configuration of an electronic receipt system according to the embodiment. As shown in FIG. 1, in the store 1, a POS (Point Of Sales: point of sale) terminal 2 (although only one is shown in FIG. is multiple), router 3. The POS terminal 2 and the router 3 are connected via an in-store LAN 4 (Local Area Network: Local Area Network). The router 3 is a device for connecting the LAN 4 in the store and the network 5 which is the Internet or a VPN (Virtual Private Network: Virtual Private Network). In addition, although not shown in particular, a storage server that collectively includes the POS terminals 2 may be installed in the store 1 .

The network 5 is connected with an electronic receipt server 6 . A plurality of electronic receipt servers 6 are installed in business units operating stores or chain stores (hereinafter referred to as stores) as sellers of goods or services, and have an electronic receipt server 6 that stores and manages the enterprise codes of each enterprise representing the operating stores. The function of the receipt management server for information business such as stores or chain stores (hereinafter referred to as stores) such as convenience stores, supermarkets, food stores, grocery stores, clothing stores, home appliance stores, department stores, daily necessities shops and restaurants etc. In addition, the electronic receipt server 6 may be applied to a head office server of a POS system having functions such as sales management, sales analysis, and inventory management of each company operating stores.

Also, a mobile terminal 8 is connected to the network 5 via a base station 7 that performs wireless communication in accordance with Wi-Fi (Wireless Fidelity: Wireless Fidelity) or other standards. The portable terminal 8 is an information processing device such as a smart phone, a mobile phone, a PDA (Personal Digital Assistant: Personal Digital Assistant), a tablet computer, etc. on which a Web browser is installed. In addition, an information processing device such as a computer such as a notebook PC may be applied instead of the portable terminal 8 .

Also connected to the network 5 is an electronic receipt management server 9 that functions as a customer receipt management server that collectively stores and manages electronic receipt information of various companies operating stores. Consumers who have pre-registered to receive electronic receipt services can obtain electronic receipt information from the electronic receipt management server 9 through the network 5 using the portable terminal 8 . The electronic receipt management server 9 is managed by, for example, a third-party organization other than the company that manages the electronic receipt information in the electronic receipt server 6 . In addition, the electronic receipt server 6 may be managed by a third party or the like. In addition, the electronic receipt management server 9 may have the function of the electronic receipt server 6 to manage them integrally. In addition, it is also possible to use a plurality of enterprise codes to collectively manage the electronic receipt information of each enterprise code representing the enterprise operating the store, such as in the form of SaaS (Software as a Service) which is a kind of cloud computing. Provide services (applications).

In addition, membership registration of consumers for receiving electronic receipt service is performed as follows. Fig. 2 is a transition diagram showing an example of transition (transition) of a screen during member registration of a consumer. The consumer sends an empty mail to the membership management server (not shown) from the portable terminal 8 through the network 5 . The member management server transmits the URL (Uniform Resource Locator: Uniform Resource Locator) indicating the page for member registration to the received email address. The consumer accesses the URL indicating the page for member registration from the mobile terminal 8 to display an input screen H (see FIG. 2( a )), and inputs items necessary for member registration. The input confirmation screen I is displayed on the portable terminal 8 after the customer's input of necessary items is completed (refer to FIG. 2( b )). Also, after confirmation based on the input of the customer, member registration to the member master file is performed. Subsequently, the member management server sends a member registration completion email including the member code and password (password) to the portable terminal 8 . In this way, member registration is completed. In addition, FIG. 2(c) is the registration completion screen J displayed on the mobile terminal 8 after registration completion. On the registration completion screen J, a "top screen display" button B10 is provided. When the consumer operates this "top screen display" button B10, the portable terminal 8 displays the top screen K shown in FIG. 2(d).

In the electronic receipt system of the above structure, the electronic receipt data representing the content of the settlement generated by the POS terminal 2 of the store 1 through the processing of the commodity sales data is transmitted to the electronic receipt management through the network 5 and through the electronic receipt server 6. server 9, and from the electronic bill management server 9, the electronic bill information is sent to the portable terminal 8 of the member. The member can display electronic receipt information on the display unit of the mobile terminal 8 and confirm the contents. In addition, the electronic receipt management server 9 discloses electronic receipt information on the Web. The portable terminal 8 equipped with a Web browser can download the electronic receipt information published on the Web to the portable terminal 8 by specifying a URL (Uniform Resource Locator) to browse through the Web browser. In addition, application software for browsing electronic receipt information may be installed in the portable terminal 8 and browsed.

The portable terminal 8 stores the membership code and password acquired by the customer as described above in the storage unit 13 (see FIG. 3 ) and the like. As an output method of the member code stored in this way, there are display by barcode, display by two-dimensional code, and transmission of information communication by NFC (Near Field Communication: short-range wireless communication), which is a near-field type wireless communication. Wait.

In addition, it is also possible to use the POS terminal 2 of each small store or each person's portable terminal 8 to realize the membership code obtained by the consumer in order to receive the electronic receipt service, and the point service operated by companies such as chain stores. Association of membership cards.

Here, an operation example of the association between the membership code acquired by the consumer as described above and the existing corporate membership card will be described.

1. Example of use in POS terminal 2 at a store

(1) First, the operator who operates the POS terminal 2 confirms whether or not the electronic receipt service is executed and whether or not there is a point card at the time of product registration (payment). When executing the electronic receipt service, the consumer presents (submits) the portable terminal 8 and the membership card.

(2) The operator reads the membership code stored in the portable terminal 8 and the corporate membership code of the point card. Here, the reading of the membership code stored in the portable terminal 8 depends on the I/O installed in the POS terminal 2, but the above-mentioned barcode, two-dimensional code, NFC, etc. are applied.

(3) The POS terminal 2 transmits the transaction (processing request) and the member code read in (2) and the corporate member code of the point card to the electronic receipt management server 9 .

(4) The electronic receipt management server 9 accepts the information sent in (3), and processes the electronic receipt information, member code, and point indicating the content of the settlement generated in the POS terminal 2 of the store 1. When the corporate membership code of the card is sent at the same time, it is registered in the electronic receipt management server 9 for the first time.

From now on, the consumer can receive services in the electronic receipt system and services that give points only by presenting the portable terminal 8 or the point card.

2. Application example in mobile terminal 8

(1) First, the consumer accesses a designated URL from the mobile terminal 8 owned by the consumer or registers the point card registration menu by an application program installed in the mobile terminal 8 . The consumer inputs and selects a company that issues a point card to be registered. Next, the consumer inputs the corporate membership code of the point card to be registered, and after confirming the number, presses the registration button, and sends the registration content to the electronic receipt management server 9 . In addition, the input of the corporate membership code can be performed by manual input, camera imaging, magnetic card reading, and the like.

(2) The electronic receipt management server 9 receives the registration content in the portable terminal 8 in (1), checks it with the customer information of each enterprise, and returns a confirmation display screen to the portable terminal 8 of the consumer.

(3) The consumer confirms the confirmed display screen returned from the electronic bill management server 9, and completes the association between the membership code of the electronic bill and the existing corporate membership card by pressing the agree button.

As above, through the management of the service in the electronic receipt system and the service of awarding points with the membership code of the unique electronic receipt, by presenting the point card at all existing point card stores, and by presenting the point card at stores that do not have the point card The portable terminal 8 can accept services in the electronic bill system. As a result, it can function as a HUB that associates each company member code of each company with the member code of the electronic receipt.

Including this point, the configuration of each part constituting the electronic receipt system of this embodiment will be described below.

First, with reference to the block diagram of FIG. 3 , the main configuration of the portable terminal 8 as an information processing device will be described. As shown in FIG. 3 , the portable terminal 8 is composed of a CPU (Central Processing Unit: central processing unit) 11 constituting the main body of the control unit, a memory 12 for temporarily storing data, which is readable and writable by commands from the CPU 11, and stores A storage unit 13 for programs and data, a network interface 14 connected to various public networks including the network 5, a display unit 17 capable of displaying various information, an input unit 18 for operating the portable terminal 8, and a clock for keeping time Section 19 etc. constitute. The input unit 18 is a touch panel laminated on the display unit 17 and keys provided on the housing.

The storage unit 13 is pre-installed with a Web browser for browsing various information (contents) disclosed on the Web, and an electronic receipt management server 9 for receiving electronic receipts generated after settlement based on commodity sales data processing. An electronic receipt corresponding program P11 for receipt information, and an electronic receipt viewing program P12 for viewing accepted electronic receipt information.

In addition, the storage unit 13 is preinstalled with a statistical information generation program P13 for generating statistical information that counts electronic receipt information received from the electronic receipt server 6 of each company described later based on the company code and industry/business type code.

Furthermore, the storage unit 13 is preinstalled with a receipt information transfer program P14 for transferring the divided electronic receipt information to another person.

In addition, the electronic receipt corresponding program P11, electronic receipt viewing program P12, statistical information generation program P13, and receipt information handover program P14 executed in the portable terminal 8 are recorded on the CD-ROM as files in an installable or executable format. , floppy disk (FD), CD-R, DVD (Digital Versatile Disk: Digital Versatile Disk) and other computer-readable storage media.

In addition, the electronic receipt correspondence program P11, electronic receipt viewing program P12, statistical information generation program P13, and receipt information handover program P14 executed in the portable terminal 8 may be stored in a computer connected to a network such as the Internet, and transmitted via Available via web download. In addition, the electronic receipt correspondence program P11, electronic receipt viewing program P12, statistical information generation program P13, and receipt information transfer program P14 executed in the portable terminal 8 may be provided or distributed via a network such as the Internet.

Next, the configuration of main parts of the POS terminal 2 as a commodity sales data processing device will be described with reference to the block diagram of FIG. 4 . As shown in FIG. 4 , the POS terminal 2 is composed of a CPU (Central Processing Unit: central processing unit) 21 that constitutes the main body of the control unit, a memory 22 for temporarily storing data, and a memory 22 that is readable and writable by commands from the CPU 21 and stores data. A storage unit 23 for programs and data, a network interface 24 connected to the LAN 4 in the store, a printer interface 25 connected to a printer, an operator display unit 28 for displaying various information to the operator, and a clock unit 29 for keeping time , a customer display unit 30 for displaying various information to the customer, a receipt key 32 operated when issuing a receipt according to the customer's request, and an input unit 31 for operating the POS terminal 2 .

In the storage unit 23, an identification code management area 23a is ensured to store not only the POS number of the POS terminal 2 in advance, but also the enterprise code (identification code of the enterprise operating the store), industry/business type code, etc. and an area indicating the store code and the like of the store 1 where the POS terminal 2 is installed. Here, the industry/business type code is a code (category code) for distinguishing the industry/business type of stores such as convenience stores, supermarkets, department stores, drug stores, restaurants, restaurants, and the like. In addition, such industries/formats can be changed arbitrarily according to the user's requirements (preferences). In addition, the enterprise code (identification code of the enterprise operating the store) and the industry/business type code may also be registered in the electronic receipt server 6 .

In addition, the storage unit 23 is pre-installed with not only software for performing various POS operations including product sales data processing, but also electronic receipts for processing electronically instead of printed receipts when the product sales data is processed. The electronic bill processing program P15 for information processing.

In addition, the storage unit 23 is pre-installed with a receipt processing program P16 for receipt issuance processing, inquiry processing of whether the receipt can be issued, and determination of whether the receipt is issued or not.

In addition, the electronic receipt processing program P15 and the receipt processing program P16 executed in the POS terminal 2 are recorded on CD-ROM, floppy disk (FD), CD-R, DVD (Digital VersatileDisk: Digital Versatile Disc) and other computer-readable storage media are provided.

In addition, the electronic receipt processing program P15 and the receipt processing program P16 executed in the POS terminal 2 may be stored in a computer connected to a network such as the Internet, and may be provided by downloading via the network. In addition, the electronic receipt processing program P15 and the receipt processing program P16 executed in the POS terminal 2 may be provided or placed via a network such as the Internet.

Next, with reference to the block diagram of FIG. 5 , the main configuration of the electronic receipt server 6 that functions as a receipt management server for companies will be described. As shown in FIG. 5 , the electronic receipt server 6 is composed of a CPU (Central Processing Unit: central processing unit) 41 that constitutes the main body of the control unit, a memory 42 for temporarily storing data, and a memory 42 that is readable and writable by commands from the CPU 41 and stores data. A storage unit 43 for programs, data, and the like, a network interface 44 connected to the network 5, and the like are configured.

In the storage unit 43 , an electronic receipt management area 43 a is secured as an area for storing electronic receipt information for each company operating a store. The electronic receipt information includes enterprise code (identification code of the enterprise operating the store), industry/format code, store code, customer membership code, POS number of the POS terminal 2, receipt number, and commodity sales data.

In addition, an electronic receipt management program P1 for managing electronic receipt information received from the POS terminal 2 of each store 1 in the electronic receipt management area 43 a is preinstalled in the storage unit 43 .

In addition, an information transmission program P2 for transmitting electronic receipt information managed in the electronic receipt management area 43 a to the electronic receipt management server 9 is also preinstalled in the storage unit 43 .

Furthermore, an information management area 43b is provided in the storage unit 43 for storing various additional information corresponding to desired products, members, companies, and stores. Here, the additional information is access information such as a URL linked to a homepage related to a company's campaign, a URL linked to a homepage linked to a company's CM, and a URL linked to a company's coupon.

In addition, the electronic receipt management program P1 and the information transmission program P2 executed in the electronic receipt server 6 may be recorded on a CD-ROM, a floppy disk (FD), or a CD-R in an installable or executable format. , DVD (Digital Versatile Disk: Digital Versatile Disc) and other computer-readable storage media are provided.

In addition, the electronic receipt management program P1 and the information transmission program P2 executed in the electronic receipt server 6 may be stored in a computer connected to a network such as the Internet, and may be provided by downloading via the network. In addition, the electronic receipt management program P1 and the information transmission program P2 executed in the electronic receipt server 6 may be provided or placed via a network such as the Internet.

Next, the configuration of main parts of the electronic receipt management server 9 having the function as the customer receipt management server will be described with reference to the block diagram of FIG. 6 . The electronic receipt management server 9 is composed of a CPU (Central Processing Unit: central processing unit) 51 that constitutes the main body of the control unit, a storage unit 53 that is readable and writable by commands from the CPU 51, and stores programs, data, etc., and a storage unit connected to the network 5. The network interface 54 and the like are configured.

In the storage unit 53, an electronic receipt management area 53a is reserved as an area for collectively storing electronic receipt information of various companies operating stores. More specifically, the electronic receipt management area 53a corresponds to each member and manages electronic receipt information and additional information of various companies operating stores. The electronic receipt information includes a membership code, a company code (identification code of a company operating a store), a store code, a POS number of the POS terminal 2, a receipt number, product sales data, additional information, and the like.

In addition, an electronic receipt management program P3 for managing additional information and electronic receipt information received from the electronic receipt server 6 of each company in the electronic receipt management area 53a is preinstalled in the storage unit 53 .

In addition, an information transmission program P4 for transmitting electronic receipt information, status information indicating that the receipt has been issued, and additional information of expected products to the portable terminal 8 is preinstalled in the storage unit 53 .

In addition, a receipt processing program P5 is preinstalled in the storage unit 53 , and searches whether a receipt has been issued when there is an inquiry about receipt issuance, and transmits the search result to the POS terminal 2 .

In addition, the electronic receipt management program P3, the information sending program P4, and the receipt processing program P5 executed in the electronic receipt management server 9 may be recorded in CD-ROM, floppy disk ( FD), CD-R, DVD (Digital Versatile Disk: Digital Versatile Disc) and other computer-readable storage media.

In addition, the electronic receipt management program P3, information transmission program P4, and receipt processing program P5 executed in the electronic receipt management server 9 may be stored in a computer connected to a network such as the Internet and provided by downloading via the network. In addition, the electronic receipt management program P3, the information transmission program P4, and the receipt processing program P5 executed in the electronic receipt management server 9 may be provided or placed via a network such as the Internet.

Next, the operation of each unit constituting the system of this embodiment will be described.

First, electronic receipt processing executed by the CPU 21 of the POS terminal 2 by operating in accordance with the electronic receipt processing program P15 will be described with reference to the functional block diagram shown in FIG. 7 and the flowchart shown in FIG. 8 .

As shown in FIG. 7 , the electronic receipt processing program P15 and the receipt processing program P16 executed in the POS terminal 2 (make the computer) include an electronic receipt generation unit 26 having a function as an electronic receipt generation unit, and a transmission unit 26 having a function as a transmission unit. Section 27, a receipt information generation unit 201 functioning as a receipt information generation unit, an input unit 202 functioning as an input unit, an inquiry unit 203 functioning as an inquiry unit, and a ticket issuance judgment unit 204 functioning as a ticket issuance judgment unit , and a module configuration having a ticket issuing unit 205 functioning as a ticket issuing unit. As actual hardware, the CPU 21 reads out the electronic receipt processing program P15 and the receipt processing program P16 from the storage unit 23 and executes them. A unit 201, an input unit 202, an inquiry unit 203 functioning as an inquiry unit, a ticket issuance judging unit 204 functioning as a ticket issuance judging unit, and a ticket issuing unit 205 functioning as a ticket issuing unit are created on the memory 22.

The electronic receipt generating unit 26 associates the customer's membership code with the electronic receipt information including the company code indicating the company operating the store and electronically processed instead of the printed receipt issued during product sales data processing.

In addition, when the receipt key 32 is operated and a receipt is issued, the electronic receipt generation unit 26 generates a status (for example, a flag) indicating that the receipt has been issued, and associates it with the electronic receipt information.

The sending unit 27 sends the electronic receipt information generated by the electronic receipt generating unit 26 to the electronic receipt server 6 managed by the company unit corresponding to the company code. When a status indicating that a ticket has been issued is generated, it is associated with the status and transmitted.

The receipt information generation unit 201 generates a status indicating that the receipt associated with the product sales data has been issued when the receipt key 32 is operated to instruct issuance of the receipt.

The input unit 202 performs input by reading, for example, information of designated electronic receipt information displayed as a barcode on the display unit 17 of the portable terminal 8 through the input unit 18 .

The inquiry unit 203 inquires of the electronic receipt management server 9 whether a receipt can be issued based on the input information specifying the electronic receipt information when issuing the receipt is instructed by inputting the information specifying the electronic receipt information and operating the receipt key 32 .

The ticket issuance judging section 204 judges whether or not a ticket can be issued based on a response (response) from the electronic receipt management server 9 to an inquiry about whether or not a ticket can be issued by the inquiring section 203 .

The ticket issuing unit 205 instructs to issue the ticket when the ticket issuing judging unit 204 judges that the ticket can be issued.

As shown in FIG. 8 , when the CPU 21 (electronic receipt generation unit 26 ) of the POS terminal 2 has input such as a totalization operation key to start the totalization process of commodity transactions, then it is judged whether there is an input with a member code and whether or not an electronic receipt is issued. Confirmation of , according to the settlement process of the total operation corresponding to the electronic bill issuance instruction (step S1).

In order for a member to indicate an instruction to issue an electronic receipt, for example, the following methods are conceivable.

1. The clerk operates the "electronic receipt issuance" button provided on the input unit 31 (for example, a keyboard) of the POS terminal 2 .

2. A customer who is a member displays a barcode including a code as a trigger on the display unit 17 of the portable terminal 8, and the clerk reads it through the input unit 31 of the POS terminal 2 (for example, a barcode scanner).

3. The customer who is a member operates the "electronic receipt issuance" button displayed on the customer display unit 30 so as to be depressible.

4. The consumer as a member displays the barcode that includes the code as a trigger in the display portion 17 of the portable terminal 8, and the consumer as a member personally passes through the input portion 31 of the POS terminal 2 (for example, a barcode scanner (preferably with Scanners separate from the scanners for product registration)) to read.

5. When a consumer who is a member presents a corporate membership card for receiving point services, the corporate member who reads the corporate membership card through the input unit 31 of the POS terminal 2 (for example, a barcode scanner, a magnetic card reader, or NFC, etc.) code, and when the member code of the enterprise member code read by it is associated with the membership code of the electronic bill, it is judged that there is an instruction to issue the electronic bill.

6. When the customer requests to issue a receipt, the clerk operates the receipt key 32 .

The CPU 21 (electronic bill generation unit 26) of the POS terminal 2, when it is judged that there is an instruction to issue an electronic bill (Yes in step S1), sends the commodity transaction data to the server of the headquarters, separates it from the commodity transaction data, and processes it based on the commodity sales data. The information of the goods registered at the time of settlement and the settlement information are extracted from the identification code management area 23a provided by the storage unit 23. The enterprise code (identification code of the enterprise operating the store), the industry/business type code, the store code, and the customer's membership code are extracted. , the POS number of the POS terminal 2, the receipt number, commodity sales data, etc., to generate electronic receipt information (step S2).

Next, the CPU 21 (transmitter 27 ) of the POS terminal 2 is connected to the in-store LAN 4 and the network 5 through the network interface 24 . Then, the CPU 21 transmits the generated electronic receipt information to the electronic receipt server 6 (step S3), and ends the process.

In addition, when the CPU 21 of the POS terminal 2 falls into an offline state while sending commodity transaction data (transaction data) to the headquarters server, the following measures are taken to avoid failure.

1. Automatic retry sending

2. When 1. cannot be used, store the commodity transaction data (transaction processing data) until it comes back online, and send it to the headquarters server after returning online. At this time, the CPU 21 of the POS terminal 2 displays on the display unit 28 for the operator that "the commodity transaction data (transaction data) will be sent later" or the like.

When it is judged in step S1 that it is not an instruction to issue an electronic receipt (YES in step S1), the CPU 21 judges whether or not the receipt key 32 has been operated (step S4). When it is judged that the operation has not been performed (NO in step S4), the CPU 21 directly ends the processing.

When it is determined that the operation has been performed (Yes in step S4), the CPU 21 determines whether or not electronic receipt information has been generated before step S2 (step S5). When it is determined that it has been generated (Yes in step S5), the CPU 21 generates print data of the receipt based on the generated electronic receipt information, and transmits the print data to a printer not shown from the printer interface 25 to instruct printing (step S6). The printer prints a ticket based on the print data and issues it.

Next, the CPU 21 generates a status indicating that a ticket has been issued (step S7). This status may be any information as long as it is information such as a flag indicating that a ticket has been issued. Then, the CPU 21 sends the generated status to the electronic receipt server 6 in association with the electronic receipt information (step S8).

On the other hand, when it is determined in step S5 that the electronic receipt information has not been generated before (NO in step S5), the CPU 21 executes a receipt issuing process (step S9). The receipt issuing process in step S9 will be described in detail with reference to FIG. 12 .

Next, with reference to the flow chart shown in FIG. 9, the CPU 41 of the electronic receipt server 6 executes the electronic receipt management process by operating in accordance with the electronic receipt management program P1 and the information transmission process executed by operating in accordance with the information transmission program P2. The process is described.

When the CPU 41 of the electronic bill server 6 receives the electronic bill information sent from the POS terminal 2 and the state of bill issuance through the network interface 44 (yes in step S11), it stores the electronic bill management area 43a of the storage unit 43 as each Store the electronic receipt information of an enterprise (step S12). That is, the CPU 41 of the electronic receipt server 6 functions as an electronic receipt management unit that manages electronic receipt information in the storage unit 43 and indicates the status of receipt issuance by the company unit corresponding to the company code.

In addition, when the CPU 41 of the electronic receipt server 6 has stored the received electronic receipt information, additional information, and the state of receipt issuance, and arrives at the preset sending timing (No in step S11, yes in step S13), then The additional information managed in the information management area 43b and the electronic receipt information managed in the electronic receipt management area 43a are associated with the state of receipt issuance and sent to the electronic receipt management server 9 (step S14), and return to step S11 .

In addition, when it is judged that it is not the transmission timing (NO in step S13), the CPU 41 ends the processing without any delay.

In addition, although the CPU 21 (electronic receipt generating unit 26 ) of the POS terminal 2 generates electronic receipt information and transmits it to the electronic receipt server 6 , it is not limited thereto. For example, the CPU 21 of the POS terminal 2 may transfer the store code, the member code of the consumer, the POS number of the POS terminal 2, the receipt number, and the product sales data to the product information and settlement information registered at the time of settlement of the product sales data processing. etc. are sent to the electronic receipt server 6, and the CPU 41 of the electronic receipt server 6 adds the enterprise code, industry/format code, etc. to generate electronic receipt information.

In addition, after the electronic receipt information is generated, the electronic receipt information may be traced back to the time when the electronic receipt information was generated, and the state accompanying the issuance of the receipt may be generated. For example, the receipt can also be issued according to the generation date and transaction number of the generated electronic receipt information, and the status is generated at this point in time and associated with the electronic receipt information. At this time, associate the status with the new electronic receipt information and resend it.

In addition, with regard to electronic receipt information that has already been issued and is associated with a state, even if the receipt key 32 is used to issue the receipt again, the receipt will not be re-issued.

Next, referring to the functional block diagram shown in FIG. 10 and the flow chart shown in FIG. 11, the electronic receipt management process executed by the CPU 51 of the electronic receipt management server 9 by operating in accordance with the electronic receipt management program P3 and the processing performed by the CPU 51 in accordance with the information transmission program P4 The flow of the product information sending process executed for operation will be described.

As shown in FIG. 10 , the electronic receipt management program P3 and the information transmission program P4 executed in the electronic receipt management server 9 (make a computer) include a receiving unit 55 having a function as a receiving unit and a function as an electronic receipt collection management unit. The electronic receipt collection management unit 56 and the electronic receipt transmission unit 57 functioning as the electronic receipt transmission unit are configured as modules. As actual hardware, the CPU 51 reads the electronic bill management program P3 and the information sending program P4 from the storage unit 53 and executes them. The transmitting unit 57 and the receipt information transmitting unit 901 are created on the memory 52 .

The receiving unit 55 receives electronic receipt information including a company code indicating a company operating a store, and a company unit handled electronically instead of a printed and issued receipt when processing product sales data. When a ticket is issued, the status is associated with the electronic ticket information to receive it.

The electronic receipt collection management unit 56 stores the electronic receipt information and status of the enterprise unit received by the receiving unit 56 in the electronic receipt management area 53 a of the storage unit 53 for collective management.

The electronic bill sending unit 57 obtains from the electronic bill management area 53a the electronic bill information corresponding to the member code containing at least one enterprise code and the information indicating that the bill has been issued, and sends it to the member code corresponding to the specified consumer. Portable Terminal 8.

The receipt information transmission unit 901 transmits the availability information based on the status managed by the electronic receipt summary management unit 56 to the POS terminal 2 regarding the inquiry about whether the receipt can be issued from the POS terminal 2 .

As shown in FIG. 11, the CPU 51 (receiving unit 55) of the electronic receipt management server 9 judges whether the electronic receipt information, additional information, and the state indicating that the receipt has been issued have been received from the electronic receipt server 6 of each company through the network interface 54. (step S21).

When it is judged that the electronic receipt information, additional information, and the status indicating that the receipt has been issued are received (Yes in step S21), the CPU 51 (electronic receipt collection management section 56) of the electronic receipt management server 9 stores the electronic receipt management section 53 in the electronic receipt management area of the storage section 53. Electronic receipt information and additional information of various enterprises are collectively stored in 53a (step S22). When receiving the status indicating receipt issuance, the status and the electronic receipt information are associated and stored in the electronic receipt management area 53a together with the electronic receipt information and additional information (step S22).

Next, the CPU 51 judges whether or not the state in which the POS terminal 2 instructed issuance of a receipt has been stored in the electronic receipt management area 53a (step S23). When judging that there is a state stored (yes in step S23), the CPU 51 (electronic bill sending section 57) attaches the information indicating that the bill has been issued such as the text information of "the bill has been issued" on the electronic bill information and sends it to The portable terminal 8 (step S24).

In addition, when it is judged in step S23 that there is no status stored (No in step S23), the CPU 51 (electronic receipt transmission unit 57) transmits to the portable terminal 8 electronic receipt information without adding information indicating that the receipt has been issued (step S25 ).

In addition, when it is determined in step S21 that the electronic receipt information and additional information have not been received (NO in step S21), the CPU 51 determines whether there is an inquiry for electronic receipt information from the mobile terminal 8 (step S26). When it is judged that there is an inquiry of electronic receipt information from the portable terminal 8 (Yes in step S26), the CPU 51 extracts additional information and electronic receipt information managed in the electronic receipt management area 53a according to the content of the inquiry of electronic receipt information (step S27) . And CPU51 executes the above-mentioned steps S23-25.

In addition, when the CPU 51 determines in step S26 that there is no inquiry of electronic receipt information from the portable terminal 8 (No in step S26), the CPU 51 determines whether a receipt indicating that it has been issued based on the processing of step S907 described later is received from the POS terminal 2. state (step S91). When it is judged that the status indicating that the receipt has been issued has been received (Yes in step S91), the CPU 51 associates the status with the electronic receipt information and stores it in the electronic receipt management area 53a (step S92).

In addition, when it is determined in step S91 that the status indicating that the ticket has been issued has not been received (NO in step S91), the CPU 51 executes a ticket issuing process (step S93). The receipt issuing process in step S93 will be described in detail with reference to FIG. 12 .

Next, the processing of step S9 executed by the CPU 21 and the processing of step S93 executed by the CPU 51 will be described with reference to FIG. 12 . FIG. 12 is a comparison of control processing in the issuance of receipts by the POS terminal 2 and the electronic receipt management server 9 when the receipt issuance process is performed by reading the barcode 61 displayed on the display unit 17 of the portable terminal 8. flow chart.

The CPU 21 of the POS terminal 2 reads the barcode 61 with a code reader or the like, and judges whether or not barcode information is input (step S901). Standby until it is input (No in step S901), and when it is determined that it has been input (Yes in step S901), the CPU 21 acquires the transaction number of the transaction that generated the electronic bill from the input barcode information (step S902). Furthermore, based on the obtained transaction number, the CPU 21 inquires of the electronic receipt management server 9 whether the receipt for the transaction can be issued (step S903 ).

The CPU 51 of the electronic receipt management server 9 judges whether there is an inquiry about whether a ticket can be issued (step S931), and when receiving the inquiry in step S903, the CPU 51 determines that there is an inquiry about whether a ticket can be issued (Yes in step S931). Then, the CPU 51 retrieves the electronic receipt management area 53a by inquiring about the included transaction number, and checks whether a receipt has been issued by whether the status of receipt issuance for the transaction is stored (step S932). When a ticket has been issued, a status indicating that a ticket has been issued is stored in association with the transaction in the electronic receipt management area 53a. The CPU 51 checks for the presence or absence of this state. Further, the CPU 51 transmits the inspection result to the POS terminal 2 (step S933). On the other hand, when it is judged that there is no inquiry about whether or not the ticket can be issued (NO in step S931), the processing is directly terminated.

The CPU 21 of the POS terminal 2 judges whether or not a response to the inquiry has been received from the electronic receipt management server 9 (step S904). Stand by until a response is received (No in step S904), and when it is determined that the response has been received (Yes in step S904), the CPU 21 determines whether a ticket can be issued based on the content of the response from the electronic receipt management server 9 (step S905).

When the CPU 21 judges that the ticket cannot be issued (No in step S905), the CPU 21 displays the reason why the ticket cannot be issued, such as "the ticket has been issued", on the operator display unit 28 (step S908).

In view of this, when the CPU 21 determines that the receipt can be issued (Yes in step S905), the CPU 21 obtains the receipt information based on the input transaction number, outputs the print data of the receipt to the printer interface 25, and instructs the issuance of the receipt (step S906). Then, the CPU 21 generates a status indicating that the receipt has been issued and sends it to the electronic receipt management server 9 (step S907).

The CPU 51 of the electronic receipt management server 9 having received the status determines Yes in step S91 and executes step S92.

Next, referring to the functional block diagram shown in FIG. 13 and the flow chart shown in FIG. 14, the CPU 11 of the portable terminal 8 executes the electronic receipt acceptance process by operating in accordance with the electronic receipt corresponding program P11 and the electronic receipt viewing process executed in accordance with the electronic receipt viewing program P12. The flow of the electronic receipt viewing process executed by the operation will be described.

As shown in FIG. 13, the electronic receipt corresponding program P11 and the electronic receipt viewing program P12 (using a computer) executed in the portable terminal 8 include a member corresponding part 81 having a function as a member corresponding part, and a member corresponding part 81 having a function as an electronic receipt receiving part. The module structure of the electronic receipt receiving part 82 and the electronic receipt display part 83 having the function as the electronic receipt display part. As actual hardware, the CPU 11 reads and executes the electronic receipt corresponding program P11 and the electronic receipt viewing program P12 from the storage unit 13. The electronic receipt display unit 83 is created on the memory 12 .

The member corresponding part 81 corresponds to a member code of a predetermined customer.

The electronic receipt receiving unit 82 receives the electronic receipt information corresponding to the member code and including at least one enterprise code from the electronic receipt management server 9 that collectively manages the electronic receipt information. When the ticket is issued, information indicating that the ticket has been issued is received.

The electronic receipt display unit 83 arranges and displays the electronic receipt information received by the electronic receipt receiving unit 82 on the display unit 17 in units of company codes. When the information that the receipt has been issued is received, information indicating that the receipt has been issued is displayed on the display unit 17 in addition to the electronic receipt information.

As shown in FIG. 14, first, the CPU 11 (member correspondence section 81) of the portable terminal 8 accesses the electronic receipt management server 9 and executes authentication processing by inputting a member code and password (step S31). In this way, the mobile terminal 8 is associated with the membership code of the predetermined customer.

After authentication, the CPU 11 (electronic receipt receiving unit 82) of the portable terminal 8 receives the additional information and electronic receipt information managed in the electronic receipt management area 53a corresponding to the input member code (step S32). Receive ticket issued information when the ticket has been issued. In addition, it is also possible to receive additional information, electronic receipt information, and information that a receipt has been issued by electronic mail.

Next, the CPU 11 (electronic receipt display unit 83 ) of the mobile terminal 8 displays a list of purchase dates included in the electronic receipt information on the display unit 17 (step S33 ). In this way, by displaying the list of purchase dates on the display unit 17, the mobile terminal 8 urges the user who is a consumer to select information.

FIG. 15 is a front view showing a display example X on the display unit 17 of the mobile terminal 8 . As shown in FIG. 15 , the display example X is an example in which all the users of the mobile terminals 8 who have accessed the electronic receipt management server 9 made purchases at stores of various companies, and display them in a list in calendar form in different colors. Furthermore, the CPU 11 (electronic receipt display unit 83 ) of the portable terminal 8 displays a desired date by a cursor following an input of the input unit 18 from among dates displayed in a list by changing colors.

In addition, as shown in FIG. 15, in the display example X, a search window A for specifying words and keywords is provided as a search key. The CPU 11 of the portable terminal 8 may lock the electronic receipt information including the words and keywords specified in the search window A.

In addition, as shown in FIG. 15 , the display example X has a "receipt verification" button B1 for finalizing after selecting a desired date with a cursor. The CPU 11 of the portable terminal 8 may determine that the date is selected when the user clicks the desired date, or may determine that the date is selected when the "receipt verification" button B1 is operated after the user clicks the desired date.

Furthermore, as shown in FIG. 15, the display example X has a "campaign" button B2 for transitioning to an application-type campaign page.

In addition, FIG. 16 is a modified example of the display example X. In FIG. In the display example X shown in FIG. 16 , for the date when all the users of the portable terminals 8 who accessed the electronic receipt management server 9 made purchases at the stores of various companies, by adding the logos M of the stores of the companies, etc. , it is possible to intuitively grasp the store where the shopping was performed. That is, according to the display example X shown in FIG. 16 , it is possible to easily know at which company's store the information is frequently purchased. In addition, in order to display the logo M of the store, a table is prepared in which the logo is previously associated with the company code included in the electronic receipt information.

The CPU 11 (electronic bill display portion 83) of the portable terminal 8, when the user clicks on the desired date and judges that it has been selected (yes in step S34), then the electronic bill information corresponding to the date it has selected will be displayed in the display portion 17 (step S34). S35).

Fig. 17 is a front view showing a display example Y on the mobile terminal. As shown in FIG. 17 , the display example Y is an example in which all stores of various companies that have been purchased by the user of the mobile terminal 8 who has accessed the electronic receipt management server 9 are displayed in a list by date. More specifically, the display example Y is an example displayed in time series in the order in which the electronic receipt information was received, and displays the company logo, transaction time, company name, and store name. Moreover, the CPU 11 (electronic receipt display unit 83 ) of the portable terminal 8 displays a desired store of a different date by a cursor following an input of the input unit 18 from among the store information of a different date displayed in a list.

In addition, FIG. 18 is a modified example of the display example Y. In the display example Y of FIG. 18 , a "time bar" displaying time at constant time intervals is arranged. In the example shown in FIG. 18, it is an hour interval. In this way, since the electronic receipt information is displayed at regular time intervals, it is easy to grasp the blank time situation in which the electronic receipt information is not displayed, and it is easy to associate the time when there is no electronic receipt information, that is, no shopping in the store.

In addition, FIG. 19 is also a modified example of the display example Y. Display example Y in FIG. 19 is an example in which only the use histories at stores of the specified company are sorted in time series and displayed in a list by touching the company logo of the display example Y. In this way, by displaying only the stores of companies with high frequency of use in a list, it becomes easy to grasp the use status.

The CPU 11 (electronic receipt display unit 83) of the portable terminal 8, when judging that the user has selected a desired store with a different date (Yes in step S36), then displays the electronic receipt information corresponding to the store with a different date selected by it on the on the display unit 17 (step S37).

FIG. 20 is a front view showing a display example Z on the display unit 17 of the portable terminal 8 . As shown in FIG. 20 , the display example Z is an example in which all users of the mobile terminal 8 who have accessed the electronic receipt management server 9 have electronic receipt information of a desired store on a desired date when shopping is displayed. The display example Z analyzes the electronic receipt information and has the same layout (layout) as the paper receipt, and in it, the focus can be obtained on the product a by the cursor following the input of the input unit 18 .

In addition, when the information indicating that the ticket has been issued is received, it is displayed as shown in FIG. 21 . The text message 80 of "the receipt has been issued" is attached to the electronic receipt information for display. The text information 80 of "the bill has been issued" is emphatically (highlighted) displayed in the transaction related to the electronic bill information, so that it is clearly known that the bill has been issued from the POS terminal 2 . For example, display in a font larger than normal characters. For example, display it in a bold color like red lettering. For example, in boldface.

In addition, the screen display image does not necessarily need to be a receipt image. However, the electronic receipt information is information that replaces the paper receipt information, and is electronic product purchase certification information that certifies that the product has been purchased. In the display example Z, the following information is displayed because it is used when presenting to a store as product purchase proof information when there is a returned product.

・Store・Purchase date and time・Purchased product details・Sales total・Prepaid amount・Change amount・Cash register number・Transaction number・"Receipt issued" information (when the ticket has been issued) · Cash register number, Barcode 61 coded with transaction number and transaction date and time

As described above, on the display unit 17 of the portable terminal 8, the cash register number and the transaction code representing the transaction of the electronic bill are displayed, and the cash register number, the transaction number, and the date and time of the transaction are coded. The barcode 61. The displayed barcode 61 is optically read by a code reader or the like.

Next, an outline of the return processing will be described. As described above, the consumer can refer to conventional electronic receipt information using his membership code as a key.

In the return process in this embodiment, when returning goods in the same manner as the return process based on paper receipts, the display unit 17 of the portable terminal 8 displays electronic receipt information for confirmation or confirms pre-printed receipt information for return.

1. The consumer displays the target electronic receipt information on the display unit 17 of the mobile terminal 8, and submits it to the store together with the product to be returned.

2. The clerk searches the log from the presented electronic receipt information according to the sales date and time, cash register number and transaction number, and confirms the transaction content.

3. The clerk operates the POS terminal 2 to process the returned goods.

4. The CPU 21 of the POS terminal 2 needs to invalidate the original electronic receipt information after executing the return process, so the electronic receipt information managed in the electronic receipt management area 43a of the electronic receipt server 6 is updated.

5. The CPU 21 of the POS terminal 2 issues the electronic receipt information at the time of return.

6. At the same time, the electronic receipt server 6 updates the electronic receipt information managed in the electronic receipt management area 53a of the electronic receipt management server 9 functioning as a customer receipt management server, and invalidates the original electronic receipt information. Thereafter, the electronic receipt server 6 updates and saves the electronic receipt management area 53a of the electronic receipt management server 9 with the electronic receipt information at the time of return.

Here, when the user selects an appropriate product or an icon corresponding to the product (yes in step S38), the CPU 11 (electronic receipt display unit 83) of the portable terminal 8 is connected to the network 5 through the network interface 14, and receives the data from the network 5. Various information based on the access information associated with the selected commodity or icon is acquired and displayed on the display unit 17 (step S39).

For example, when a home page related to a product is set as a product information link as access information for product a, when a desired product is selected, the home page related to the product is displayed on the display unit 17 .

When the CPU 11 of the mobile terminal 8 announces the end of the electronic receipt viewing process from the input unit 18 (YES in step S40 ), the process ends.

When the CPU 11 of the portable terminal 8 does not announce the end of the electronic receipt viewing process from the input unit 18 (No in step S4), it returns to step S38, and waits until a product or an icon corresponding to the product is selected.

In addition, as described above in step S23 of FIG. 11, when the mobile terminal 8 receives the electronic receipt information and additional information from the electronic receipt management server 9 instead of accessing the electronic receipt management server 9 from the portable terminal 8, Description will be given with reference to the flowchart of FIG. 22 .

CPU 11 (electronic receipt receiving unit 82 ) of mobile terminal 8 receives electronic receipt information and additional information from electronic receipt management server 9 (step S61 ).

Afterwards, when the electronic receipt viewing program P12 is activated (yes in step S62), the CPU 11 (electronic receipt display unit 83) of the portable terminal 8 will display the received electronic receipt information and additional information in association with the enterprise code (step S63 ). When storing the electronic receipt information in association with the status of receipt issuance, text information 80 indicating that the receipt has been issued is added and displayed on the electronic receipt information and additional information (step S63).

FIG. 23 is a front view showing an example of display transition on the display unit 17 of the portable terminal 8 . The display example O shown in FIG. 23 is an example in which electronic receipt information is arranged and displayed in units of company codes in the order received from the electronic receipt management server 9 . In the display example O shown in FIG. 23 , a piece of electronic receipt information can be selected by sliding operation (left and right sliding of the finger) and touching the input unit 18 (touch panel laminated on the display unit 17). In addition, as shown in the display example O shown in FIG. 23 , the information "has coupon" is displayed as additional information on the electronic receipt to which the coupon information is added.

As shown in the display example P shown in FIG. 23 , when one piece of electronic receipt information is selected, the selected electronic receipt information is displayed on the display unit 17 of the portable terminal 8 . The display example P has the same layout as that of paper receipts for analyzing electronic receipt information, and in it, scrolling is possible with respect to the input unit 18 (touch panel laminated on the display unit 17). In addition, an icon b (a button-shaped icon of "coupon information" in FIG. 23 ) indicating various additional information corresponding to the product can be operated through the input unit 18 (a touch panel laminated on the display unit 17). .

In this manner, according to the electronic receipt system of this embodiment, a status showing that a ticket has been issued is generated and managed, and based on this status, information indicating that a ticket has been issued is displayed on the mobile terminal 8 . Therefore, double accounting (management management) processing due to the receipt and the electronic receipt can be prevented.

In addition, according to the commodity sales data processing apparatus of this embodiment, since the status indicating that the receipt has been issued is associated with the electronic receipt information and sent to the electronic receipt management server 9, it is possible to perform a display on the portable terminal 8 indicating that the receipt is issued. . Therefore, it is possible to prevent double accounting due to the receipt and the electronic receipt.

In addition, according to the commodity sales data processing device of this embodiment, for example, when the transaction number is input by reading the bar code displayed on the portable terminal 8, when the consumer has a request for issuing a receipt in the future, at that time, it is determined whether the receipt can be issued. judge. Also, when possible, tickets can be issued. Also, when a ticket has already been sent, the ticket is not issued again. By doing so, the clerk can accurately respond to the customer's request.

Furthermore, according to the electronic receipt management server of this embodiment, the status indicating that the receipt is issued is managed, and information indicating that the receipt has been issued is transmitted to the mobile terminal 8 . Therefore, it is possible to cause the mobile terminal 8 to display information indicating that the ticket has been issued. Therefore, it is possible to prevent double accounting due to the receipt and the electronic receipt.

According to the electronic receipt management server 9 of the present embodiment, it is possible to transmit permission/impossibility information based on the managed status for inquiries about whether or not to issue a ticket. Therefore, since the receipt can be issued in the POS terminal 2, the store clerk can accurately respond to the customer's request for issuing a receipt.

While several embodiments of the invention have been described, these embodiments have been presented as examples, and are not intended to limit the scope of the invention. These novel embodiments can be implemented in other various forms, and various omissions, substitutions, and changes can be made without departing from the gist of the invention. These embodiments and modifications thereof are included in the scope or gist of the invention, and are also included in the invention described in the scope of claims and their equivalents.

Claims (11)

1. a kind of electronic billing system, which is characterized in that including：

Electronic bill generating unit, it is corresponding with member's code of consumer generation with the relevant electronic ticket of article sales data it is believed that Breath；

Billing information generating unit, when indicate provide paper ticket according to when, generate indicate provided it is related to the article sales data Paper ticket according to the case where state；

Electronic bill management department, by the business code for indicating enterprise and the electronics generated by the electronic bill generating unit Billing information and the state associated storage that is generated by the billing information generating unit are to storage part；

Electronic bill sums up management department, and multiple business codes are stored by the electronic bill management department, pair with the multiple enterprise The code dependent electronic bill information of industry and the state are managed；

Electronic bill sending part is sent and member's code to information processing unit corresponding with member's code of consumer It is corresponding comprising at least more than equal to a business code the electronic bill information and the state；

Electronic bill display unit, display related to the business code are sent to described information by the electronic bill sending part The electronic bill information of processing unit；And

Bill has provided display unit, when the state is had sent, in the electronics shown by the electronic bill display unit The information for indicating the case where paper ticket evidence has been provided is added on billing information and is shown.

2. a kind of merchandise sales data processing apparatus, which is characterized in that including：

Electronic bill generating unit, it is corresponding with member's code of consumer generation with the relevant electronic ticket of article sales data it is believed that Breath；

Billing information generating unit, when indicate provide paper ticket according to when, generate indicate provided it is related to the article sales data Paper ticket according to the case where state；And

Sending part, by the business code for indicating enterprise and the electronic bill information generated by the electronic bill generating unit It is related to the state, it is sent to the electronic bill management server for the payroll management for carrying out the bill.

3. merchandise sales data processing apparatus according to claim 2, further includes：

Input unit, the information for inputting the specified electronic bill information；

Inquiry unit, when input specify the information of the electronic bill information and indicating provide the paper ticket according to when, based on defeated What is entered specifies the information of the electronic bill information, and paper ticket evidence could be provided to the electronic bill management server queries；

Bill provides judging part, based on from electronic bill management server the answering about the inquiry based on the inquiry unit It answers, judges whether that paper ticket evidence can be provided；And

Bill granting portion, when the bill provide judging part be judged as capable of providing paper ticket according to when, the paper ticket evidence is provided in instruction.

4. merchandise sales data processing apparatus according to claim 3, further includes：

Code reading device, the information for reading code,

Wherein, the input unit inputs the code reading device and has read shown by all information processing units of consumer The information for specifying the electronic bill information of code information.

5. merchandise sales data processing apparatus according to claim 3 or 4, which is characterized in that

When bill granting portion provided paper ticket according to when, the billing information generating unit generates the state.

6. a kind of electronic bill management server, which is characterized in that including：

Receiving part, receive with the relevant electronic bill information of article sales data and when indicate provide paper ticket according to when indicate send out Put with the relevant paper ticket of the article sales data according to the case where state；

Electronic bill sums up management department, to indicate enterprise business code and with multiple enterprises for being received by the receiving part The code dependent electronic bill information and the state are managed；

Electronic bill sending part is sent and member's code to information processing unit corresponding with member's code of consumer It is corresponding comprising at least more than equal to a business code the electronic bill information and the state；And

Release information sending part is added in the electronic bill information to be sent and is indicated when having received the state bill The information for the case where paper ticket evidence has been provided simultaneously is sent.

7. electronic bill management server according to claim 6, further includes：

Billing information sending part could provide institute about the merchandise sales data processing apparatus from processing article sales data The inquiry for stating paper ticket evidence, by based on the electronic bill sum up the state that is managed of management department could information be sent to the quotient Product sales data processing unit.

8. a kind of information processing unit, which is characterized in that including：

Member corresponds to portion, member's code for corresponding to consumer；

Electronic bill receiving part receives and member's generation from the electronic bill management server for managing the electronic bill information Code it is corresponding comprising at least more than equal to a business code electronic bill information and when indicate provide paper ticket according to when in commodity Information of the paper ticket according to the case where having provided is indicated in sales data；And

Electronic bill display unit, described in the electronic bill information received by the electronic bill receiving part and expression The information for the case where paper ticket evidence has been provided is related to the business code to be shown on display unit.

9. a kind of control method, the merchandise sales data processing apparatus for controlling execution article sales data processing, including with Lower step：

Electronic bill generation step, it is corresponding with member's code of consumer generation with the relevant electronic ticket of article sales data it is believed that Breath；

Billing information generation step, when indicate provide paper ticket according to when, generate indicate provided and the article sales data phase The paper ticket of pass according to the case where state；And

Forwarding step, the electronic bill that will be indicated the business code of enterprise and generated by the electronic bill generation step Information and the state are related, are sent to the electronic bill management server for the payroll management for carrying out the paper ticket evidence.

10. a kind of control method includes the following steps for controlling electronic bill management server：

Receiving step, receive with the relevant electronic bill information of article sales data and when indicate granting paper ticket according to when indicate Provided with the relevant paper ticket of the article sales data according to the case where state；

Electronic bill sums up management process, to indicate the business code of enterprise and received by the receiving step with it is multiple The relevant electronic bill information of business code and the state are managed；

Electronic bill forwarding step is sent and member's generation to information processing unit corresponding with member's code of consumer Code it is corresponding comprising at least more than equal to a business code the electronic bill information and the state；And

Bill release information forwarding step, when having received the state, the add list in the electronic bill information to be sent Show the information for the case where paper ticket evidence has been provided and is sent.

11. a kind of control method includes the following steps for controlling information processing unit：

Member corresponds to step, member's code for corresponding to consumer；

Electronic bill receiving step receives and the member from the electronic bill management server for managing the electronic bill information Code correspond to comprising at least more than equal to a business code electronic bill information and when indicate provide paper ticket according to when in quotient Information of the paper ticket according to the case where having provided is indicated in product sales data；And

Electronic bill shows step, by the electronic bill information received by the electronic bill receiving step and expression The information for the case where paper ticket evidence has been provided is related to the business code to be shown on display unit.