CN104158691A - Method for remotely diagnosing port loopback of coaxial cable EoC upstream home gateway unit - Google Patents
Method for remotely diagnosing port loopback of coaxial cable EoC upstream home gateway unit Download PDFInfo
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- CN104158691A CN104158691A CN201410422782.8A CN201410422782A CN104158691A CN 104158691 A CN104158691 A CN 104158691A CN 201410422782 A CN201410422782 A CN 201410422782A CN 104158691 A CN104158691 A CN 104158691A
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- 238000000034 method Methods 0.000 title claims abstract description 16
- 238000011144 upstream manufacturing Methods 0.000 title abstract 3
- 238000004171 remote diagnosis Methods 0.000 claims description 7
- 238000005538 encapsulation Methods 0.000 claims description 3
- 238000012544 monitoring process Methods 0.000 claims description 3
- 230000008054 signal transmission Effects 0.000 claims description 3
- 230000006399 behavior Effects 0.000 abstract 3
- 238000012423 maintenance Methods 0.000 description 7
- 238000007726 management method Methods 0.000 description 6
- 230000002159 abnormal effect Effects 0.000 description 3
- 238000003745 diagnosis Methods 0.000 description 2
- 238000011835 investigation Methods 0.000 description 2
- 230000003213 activating effect Effects 0.000 description 1
- 230000009286 beneficial effect Effects 0.000 description 1
- 230000005540 biological transmission Effects 0.000 description 1
- 238000003763 carbonization Methods 0.000 description 1
- 230000001419 dependent effect Effects 0.000 description 1
- 238000013461 design Methods 0.000 description 1
- 238000011161 development Methods 0.000 description 1
- 238000010586 diagram Methods 0.000 description 1
- 230000002349 favourable effect Effects 0.000 description 1
- 238000012545 processing Methods 0.000 description 1
- 238000003672 processing method Methods 0.000 description 1
- 238000013024 troubleshooting Methods 0.000 description 1
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Abstract
The present invention provides a method for remotely diagnosing port loopback of coaxial cable EoC upstream home gateway unit. The method for remotely diagnosing port loopback of coaxial cable EoC upstream home gateway unit is as follows: a gateway CPU software of a home gateway unit HGU automatically monitors the state of loopback; when loopback occurs, the software correspondingly configures CPIO of an assigned CPU and transmits a signal to the GPIO of a EoC chip; the GPIO signal triggers software actions corresponding to the EoC chip with the following specific behaviors: a package actively report a message and transmits the message to the manager of the network system, which is a network management system; at this time, the gateway issues a configuration of specific operations to the HGU according to the behavior type loopback carried by the message and the operations previously configured for corresponding behavior types, and the software of the EoC chip of the HGU and the gateway CPU software accomplish the configure issued by the gateway together. The present invention is used for the existing network of EoC technique.
Description
Technical field:
The present invention relates to the up home gateway unit side of a kind of remote diagnosis coaxial cable EoC choma back method.
Background technology:
In the informationized society of high speed development, every household is all likely laid a home gateway unit HGULai Wei family the Internet is provided, and at this wherein, many users will select the home gateway unit HGU of coaxial cable EoC data uplink.Due to reasons such as user misoperation or network design mistakes, cause HGU port loopback, if at this moment user lacks certain understanding and arrange distinguish method to HGU, user have to select advisory facility supplier or Internet Service Provider's customer service, but concrete fault is not known in customer service, have to send Onsite Maintenance Engineer to arrive user's family investigation fault, for supplier, bring thus the problem of huge maintenance cost and a large amount of customer complaint.For this reason, if supplier's network management system can detect the HGU port loopback fault, abnormal of user's family timely, automatically, and can eliminate fault according to predefined rule, like this, can bring the favorable factors such as low carbonization, high efficiency, low maintenance cost.
Summary of the invention:
The object of this invention is to provide and a kind ofly can solve in existing network, for various reasons, comprise the Building LAN of misoperation, mistake etc., occur occurring loopback between HGU single port and multiport, finally cause network to use, and the user feedback causing, complain and the up home gateway unit side of the remote diagnosis coaxial cable EoC choma back method of the O&M cost problem that exceeds the quata.
Above-mentioned object realizes by following technical scheme:
The up home gateway unit side of a kind of remote diagnosis coaxial cable EoC choma back method, state by the gateway CPU software automatic monitoring loopback of home gateway unit HGU, when loopback occurs, software arranges the GPIO (universal input/output) of the CPU of appointment accordingly, signal transmission is to the GPIO of EoC chip, this GPIO signal triggers software action corresponding to EoC chip, concrete behavior is, encapsulation active reporting message, transmit this message to manager---the network management system of this network system, at this moment the behavior kind loopback that webmaster carries according to message, and the operation in advance respective behavior kind being arranged, issue the HGU that is configured to of concrete operations, software and gateway CPU software by the EoC chip of HGU complete the configuration being issued by gateway jointly.
Beneficial effect:
1. the present invention is according to the result of automatic diagnosis, and webmaster can return extremely according to the method end for process choma of setting in advance timely, avoids affecting the quality of network, raising network performance and the user experience of surfing the Net.
2. the present invention can be by supplier's network management system (abbreviation webmaster), the port loopback that carries out remote auto diagnosis HGU is abnormal, fault, and the impact on network according to predefined processing method shielding loopback, promote the experience of user to network performance.
The present invention can carry out webmastering software real-time intercept exception message, if listen to the message of the software active reporting of HGU, and according to the interior perhaps type of message, failure judgement is that between the port of HGU or port, loopback is abnormal, webmastering software can be according to the event setting in advance, the impact of shielding loopback fault on network.
4. the application configuration that the present invention adopts, has finally avoided causing long impact because of loopback fault; In addition, webmaster, when processing this class behavior, is made the corresponding log recording that forms, so that keeper checks, manages.
5. supplier's of the present invention webmastering software can automatic shield fault, has avoided whole network performance to bring the impact of the degree of depth and user's experience; When user seeks advice from dependent failure to customer service, according to prompting informations such as the alarm of network management system, log, can help user's queueing problem the very first time, without supplier's Onsite Maintenance Engineer, to user's family, investigate fault like this; Reduce maintenance capacity, reduced maintenance cost, and reduced the maintenance cost for the treatment of customer problem.
6. the present invention shortens the investigation fault time that bring troubleshooting process and personnel's problem of management Liao Yin supplier inside; Fault is got rid of by the mode of remote assistance, can avoid the bothering of user and neighbourhood, and has promoted user's satisfaction simultaneously and has trusted sense.
Accompanying drawing explanation:
Accompanying drawing 1 is the concrete network topological diagram of this product.
Accompanying drawing 2 is flow charts of this product.
Embodiment:
Embodiment 1:
The up home gateway unit side of a kind of remote diagnosis coaxial cable EoC choma back method, it is characterized in that: by the state of the gateway CPU software automatic monitoring loopback of home gateway unit HGU, when loopback occurs, software arranges the GPIO of the CPU of appointment accordingly, signal transmission is to the GPIO of EoC chip, this GPIO signal triggers software action corresponding to EoC chip, concrete behavior is, encapsulation active reporting message, transmit this message to manager---the network management system (abbreviation webmaster) of this network system, at this moment the behavior kind loopback that webmaster carries according to message, and the operation in advance respective behavior kind being arranged, issue the HGU that is configured to of concrete operations, software and gateway CPU software by the EoC chip of HGU complete the configuration being issued by gateway jointly.
Embodiment 2:
The up home gateway unit side of remote diagnosis coaxial cable EoC choma back method described in embodiment 1, when port loopback breaks down, by carrying out the solution of port loopback by activating the GPIO of EoC chip; Next step organizes message active reporting; Next step receives message and analyzes; Issuing of next step initialize operation; Next step is organized message and carries out message transmission; Next step gateway CPU processes and replys application of electronic report configuration, finally eliminates loopback.
Claims (1)
1. the up home gateway unit side of a remote diagnosis coaxial cable EoC choma back method, it is characterized in that: by the state of the gateway CPU software automatic monitoring loopback of home gateway unit HGU, when loopback occurs, software arranges the GPIO of the CPU of appointment accordingly, signal transmission is to the GPIO of EoC chip, this GPIO signal triggers software action corresponding to EoC chip, concrete behavior is, encapsulation active reporting message, transmit this message to manager---the network management system of this network system, at this moment the behavior kind loopback that webmaster carries according to message, and the operation in advance respective behavior kind being arranged, issue the HGU that is configured to of concrete operations, software and gateway CPU software by the EoC chip of HGU complete the configuration being issued by gateway jointly.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201410422782.8A CN104158691A (en) | 2014-08-26 | 2014-08-26 | Method for remotely diagnosing port loopback of coaxial cable EoC upstream home gateway unit |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201410422782.8A CN104158691A (en) | 2014-08-26 | 2014-08-26 | Method for remotely diagnosing port loopback of coaxial cable EoC upstream home gateway unit |
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| Publication Number | Publication Date |
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| CN104158691A true CN104158691A (en) | 2014-11-19 |
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| CN201410422782.8A Pending CN104158691A (en) | 2014-08-26 | 2014-08-26 | Method for remotely diagnosing port loopback of coaxial cable EoC upstream home gateway unit |
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Citations (7)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN1599344A (en) * | 2003-09-15 | 2005-03-23 | 电视电声研究所 | Architecture structure and realizing method of home network system |
| CN101404593A (en) * | 2007-10-04 | 2009-04-08 | 韩国电子通信研究院 | General obstacle handling system and method |
| CN101534229A (en) * | 2009-04-24 | 2009-09-16 | 北京华纬讯电信技术有限公司 | Informatization community system based on SIP protocol |
| US20110103374A1 (en) * | 2009-10-30 | 2011-05-05 | Lajoie Michael L | Methods and apparatus for packetized content delivery over a content delivery network |
| CN202721693U (en) * | 2012-07-12 | 2013-02-06 | 山东万博科技股份有限公司 | A gateway of a household Internet of Things |
| US20130103660A1 (en) * | 2011-10-21 | 2013-04-25 | Qualcomm Incorporated | Network connected media gateway for communication networks |
| CN103281222A (en) * | 2013-03-08 | 2013-09-04 | 杭州初灵信息技术股份有限公司 | Ethernet over coax (EOC)-based telecommunication network, internet and broadcasting network fused home integrated gateway |
-
2014
- 2014-08-26 CN CN201410422782.8A patent/CN104158691A/en active Pending
Patent Citations (7)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN1599344A (en) * | 2003-09-15 | 2005-03-23 | 电视电声研究所 | Architecture structure and realizing method of home network system |
| CN101404593A (en) * | 2007-10-04 | 2009-04-08 | 韩国电子通信研究院 | General obstacle handling system and method |
| CN101534229A (en) * | 2009-04-24 | 2009-09-16 | 北京华纬讯电信技术有限公司 | Informatization community system based on SIP protocol |
| US20110103374A1 (en) * | 2009-10-30 | 2011-05-05 | Lajoie Michael L | Methods and apparatus for packetized content delivery over a content delivery network |
| US20130103660A1 (en) * | 2011-10-21 | 2013-04-25 | Qualcomm Incorporated | Network connected media gateway for communication networks |
| CN202721693U (en) * | 2012-07-12 | 2013-02-06 | 山东万博科技股份有限公司 | A gateway of a household Internet of Things |
| CN103281222A (en) * | 2013-03-08 | 2013-09-04 | 杭州初灵信息技术股份有限公司 | Ethernet over coax (EOC)-based telecommunication network, internet and broadcasting network fused home integrated gateway |
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Application publication date: 20141119 |
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| WD01 | Invention patent application deemed withdrawn after publication |