CN103745316A - Method and system for monitoring elevator maintenance person to make maintenance response in time - Google Patents
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Abstract
本发明提出了一种监督电梯维保人员及时维保响应的方法及系统,该方法包括,电梯维保管理平台实时记录电梯维保人员的地理坐标,GIS显示模块显示维保人员的移动轨迹,维保平台管理员根据维保人员和维保电梯的地理信息下达维保任务,并监督维和调度维保人员的移动路线;维保人员到达指定位置后,根据电梯控制室的二维码标签确认需要维保的电梯,并通过维保智能终端上传维保人员已到达维保电梯的信息。本发明提出的方法及系统可有效减少维保人员的维保响应时间。
The present invention proposes a method and system for supervising the timely maintenance response of elevator maintenance personnel. The method includes: the elevator maintenance management platform records the geographical coordinates of the elevator maintenance personnel in real time, and the GIS display module displays the movement track of the maintenance personnel. The maintenance platform administrator issues maintenance tasks based on the geographical information of the maintenance personnel and the maintenance elevator, and supervises and dispatches the movement route of the maintenance personnel; after the maintenance personnel arrive at the designated location, they confirm according to the QR code label in the elevator control room Elevators that need maintenance, and upload the information that maintenance personnel have arrived at the maintenance elevator through the maintenance intelligent terminal. The method and system proposed by the invention can effectively reduce the maintenance response time of maintenance personnel.
Description
技术领域technical field
本发明涉及电梯维保领域,特别地,涉及一种监督电梯维保人员及时维保响应的方法及系统。The invention relates to the field of elevator maintenance, in particular to a method and system for supervising elevator maintenance personnel to respond in time.
背景技术Background technique
电梯普及程度越来越高,但电梯安全故障甚至造成人员伤亡的事件时有发生,电梯维保工作的重要性日益明显。常见的电梯维保管理系统侧重于电梯故障报警、零配件的供应链管理。实际运行过程中,这些系统仍有较大缺点,无法监督电梯维保人员是否对维保任务做出及时有效响应。例如,维保人员接到通知后,可以拖延几天后才完成维保工作,或者维保人员到达现场只签到不维护就离开,或者维护的时间明显少于维保手册规定的时间,甚至维保人员未到达现场欺骗管理系统已完成维保工作。以上情况均可造成电梯无法及时得到维护。因此,需要一种方法及系统来解决上述问题。The popularity of elevators is getting higher and higher, but incidents of elevator safety failures and even casualties occur from time to time, and the importance of elevator maintenance is becoming increasingly obvious. Common elevator maintenance management systems focus on elevator failure alarms and supply chain management of spare parts. In the actual operation process, these systems still have major shortcomings, and cannot supervise whether elevator maintenance personnel respond to maintenance tasks in a timely and effective manner. For example, after receiving the notice, the maintenance personnel may delay the completion of the maintenance work for several days, or the maintenance personnel arrive at the scene and leave without maintenance, or the maintenance time is obviously less than the time stipulated in the maintenance manual, or even The maintenance personnel did not arrive at the scene to deceive the management system that the maintenance work has been completed. The above situations can cause the elevator to be unable to be maintained in time. Therefore, a method and system are needed to solve the above problems.
发明内容Contents of the invention
本发明提出方法及系统旨在监督电梯维保人员减少维保响应时间的目的。The method and system proposed by the present invention aim at supervising elevator maintenance personnel and reducing maintenance response time.
为了达到上述目的,本发明一个实施例提出了一种基于GIS技术的监督电梯维保人员及时维保响应的方法,包括:In order to achieve the above purpose, an embodiment of the present invention proposes a method for monitoring elevator maintenance personnel to respond in time to maintenance based on GIS technology, including:
电梯维保人员随身携带的电梯维保智能终端;电梯维保智能终端自动实时上传电梯维保人员的精确地理坐标至电梯维保管理平台,GIS显示模块显示维保人员的移动轨迹;The elevator maintenance intelligent terminal carried by the elevator maintenance personnel; the elevator maintenance intelligent terminal automatically uploads the precise geographic coordinates of the elevator maintenance personnel to the elevator maintenance management platform in real time, and the GIS display module displays the movement trajectory of the maintenance personnel;
电梯维保管理平台根据所有维保人员的地理信息和工作状态,选定合适的维保人员,下达维保任务至电梯维保智能终端;The elevator maintenance management platform selects the appropriate maintenance personnel according to the geographical information and working status of all maintenance personnel, and assigns maintenance tasks to the elevator maintenance intelligent terminal;
维保人员通过电梯维保智能终端查看电子地图,获知当前需要维保的电梯地理坐标、当前维保人所在的位置和到达需维保电梯的最佳路径;The maintenance personnel check the electronic map through the elevator maintenance intelligent terminal, and know the geographic coordinates of the elevator that needs maintenance, the current location of the maintenance person and the best path to the elevator that needs maintenance;
电梯维保管理平台管理人员实时查看维保人员移动轨迹,监督和调度维保人员的移动路线;The management personnel of the elevator maintenance management platform can view the movement trajectory of the maintenance personnel in real time, supervise and dispatch the movement routes of the maintenance personnel;
维保人员到达目的地后通过电梯维保智能终端扫描二维码标签,来确认需要维保的电梯。After the maintenance personnel arrive at the destination, they scan the QR code label through the elevator maintenance intelligent terminal to confirm the elevator that needs maintenance.
作为本发明的一个实施例,所述地理坐标,包括:经度值和纬度值,有一定的精度误差。As an embodiment of the present invention, the geographic coordinates include: longitude values and latitude values, which have certain precision errors.
作为本发明的一个实施例,所述二维码标签,是一张印有二维码图案的纸质标签,其贴于电梯控制室的固定位置,用于标明电梯的唯一身份信息,在本系统中用于弥补地理坐标误差带来的不足。二维码标签包含如下基本信息:如下基本信息:电梯维保编号、电梯经度坐标、电梯纬度坐标、使用单位和安装时间。As an embodiment of the present invention, the two-dimensional code label is a paper label printed with a two-dimensional code pattern, which is attached to a fixed position in the elevator control room to indicate the unique identity information of the elevator. The system is used to make up for the shortcomings caused by geographic coordinate errors. The QR code label contains the following basic information: the following basic information: elevator maintenance number, elevator longitude coordinates, elevator latitude coordinates, unit of use and installation time.
作为本发明的一个实施例,所述监督和调度,包括查看维保人员移动速度、实际移动路径和规划路径的偏差;当发生长时间停滞或路径偏差较大时,电话联系维保人员了解具体原因。As an embodiment of the present invention, the supervision and scheduling includes checking the deviation of the maintenance personnel's moving speed, actual moving path and planned path; reason.
本发明另一方面还提出一种监督系统,包括电梯维保智能终端和电梯维保管理平台;其中,电梯维保智能终端包括:显示模块、GPS模块、通信模块和二维码识别模块;电梯维保管理平台包括:GIS显示模块、信息处理模块和数据库模块。所述显示模块用于显示维保任务、电子地图、维保人员当前地理坐标、维保电梯地理坐标和规划路径;所述GPS模块用于获取当前地理坐标;所述通信模块用于和电梯维保管理平台交换数据;所述二维码识别模块用于扫描电梯控制室显著位置标识二维码标签,解码确认后,通信模块上传维保人员已到达需维修电梯的信息给电梯维保管理平台;所述GIS显示模块用于显示维保电梯地理坐标、维保人员移动轨迹、维保任务规划路径;所述信息处理模块用于接收和发送电梯维保智能终端的数据;所述数据库模块用于存储维保电梯基本信息、维保人员基本信息、维保任务日志。Another aspect of the present invention also proposes a supervision system, including an elevator maintenance intelligent terminal and an elevator maintenance management platform; wherein, the elevator maintenance intelligent terminal includes: a display module, a GPS module, a communication module and a two-dimensional code identification module; The maintenance management platform includes: GIS display module, information processing module and database module. The display module is used to display maintenance tasks, electronic maps, current geographic coordinates of maintenance personnel, geographic coordinates and planned routes of maintenance elevators; the GPS module is used to obtain current geographic coordinates; the communication module is used to communicate with elevator maintenance The maintenance management platform exchanges data; the two-dimensional code identification module is used to scan the prominent position of the elevator control room to identify the two-dimensional code label. After decoding and confirmation, the communication module uploads the information that the maintenance personnel have arrived to repair the elevator to the elevator maintenance management platform ; The GIS display module is used to display the geographic coordinates of the maintenance elevator, the movement track of the maintenance personnel, and the maintenance task planning path; the information processing module is used to receive and send the data of the elevator maintenance intelligent terminal; It is used to store the basic information of maintenance elevators, basic information of maintenance personnel, and maintenance task logs.
本发明提出的监督电梯维保人员及时维保响应的方法及系统,对于监督电梯维保人员减少维保响应时间起到较好的作用。The method and system for supervising the timely maintenance response of the elevator maintenance personnel provided by the present invention play a good role in reducing the maintenance response time for the supervision of the elevator maintenance personnel.
附图说明Description of drawings
图1为本发明系统的结构框图。Fig. 1 is a structural block diagram of the system of the present invention.
图2为本发明方法的流程图。Fig. 2 is a flow chart of the method of the present invention.
具体实施方式Detailed ways
下面详细描述本发明的实施例,所述实施例的示例在附图中示出,其中自始至终相同或类似的标号表示相同或类似的元件或具有相同或类似功能的元件。下面通过参考附图描述的实施例是示例性的,仅用于解释本发明,而不能解释为对本发明的限制。Embodiments of the present invention are described in detail below, examples of which are shown in the drawings, wherein the same or similar reference numerals designate the same or similar elements or elements having the same or similar functions throughout. The embodiments described below by referring to the figures are exemplary only for explaining the present invention and should not be construed as limiting the present invention.
参考图1,示出了本发明系统实施例的结构图,具体包括电梯维保智能终端1和电梯维保管理平台2;Referring to Fig. 1, it shows a structural diagram of a system embodiment of the present invention, specifically including an elevator maintenance intelligent terminal 1 and an elevator
所述电梯维保智能终端包括如下模块:The elevator maintenance intelligent terminal includes the following modules:
显示模块101,所述显示模块用于显示维保任务、电子地图、维保人员当前地理坐标、维保电梯地理坐标和规划路径;
GPS模块102,所述GPS模块用于获取当前地理坐标;
通信模块103,所述通信模块用于和电梯维保管理平台交换数据;
二维码识别模块104,所述二维码识别模块用于拍摄电梯控制室显著位置标识二维码标签,解码后确认是否是需要维保的电梯;Two-dimensional
所述电梯维保管理平台,包括:The elevator maintenance management platform includes:
GIS显示模块201,所述GIS显示模块用于显示维保电梯地理坐标、维保人员移动轨迹、维保任务规划路径;
信息处理模块202,所述信息处理模块用于接收和发送电梯维保智能终端的数据;
数据库模块203,所述数据库模块用于存储维保电梯基本信息、维保人员基本信息、维保任务日志。A
参考图2,示出了本发明方法一个实施例的流程图,具体包括如下步骤:Referring to Fig. 2, a flowchart of an embodiment of the method of the present invention is shown, which specifically includes the following steps:
步骤S1,维保人员在电梯维保智能终端1验证身份后登陆;把GPS模块102获得的精确地理坐标通过通信模块103实时发送至维保管理平台2;Step S1, the maintenance personnel log in after verifying their identity on the elevator maintenance intelligent terminal 1; send the precise geographic coordinates obtained by the
步骤S2,维保管理平台2的信息处理模块202实时接收梯维保智能终端1发来的地理坐标信息,并通过GIS显示模块将维保人员所在位置在电子地图屏幕中显示出来;Step S2, the
步骤S3,信息处理模块202判断时候有新的维保任务产生;如果有新的维保任务产生,继续分析维保任务,进到步骤S4;如果没有,回到步骤S2;In step S3, the
步骤S4,信息处理模块202分析维保任务的属性;如是应急维保,信息处理模块202查询数据库模块203以维保电梯为中心查找距离最近的维保人员;如是周期性维保,信息处理模块202查询数据库模块203获得责任维保人信息;Step S4, the
步骤S5,维保管理平台2将维保任务信息下发至合适的维保人员所携带的电梯维保智能终端1;维保任务信息包括:维保类型、维保内容、维保电梯地理坐标、维保电梯地址、推荐规划路径;Step S5, the
步骤S6,维保人员确认维保任务后,GIS显示模块201将维保人员轨迹实时显示出来;Step S6, after the maintenance personnel confirm the maintenance task, the
步骤S7,电梯维保管理平台2管理人员通过GIS显示模块201实时查看维保人员移动速度、实际移动路径和规划路径的偏差;当发生长时间停滞或路径偏差较大时,电话联系维保人员了解具体原因。Step S7, the management personnel of the elevator
步骤S8,由于地理坐标误差的原因,维保人员到达目的地后通过电梯维保智能终端扫描维保电梯的二维码标签,根据识别结果来确认是否是需要维保的电梯;Step S8, due to the geographical coordinate error, the maintenance personnel scan the QR code label of the maintenance elevator through the elevator maintenance intelligent terminal after arriving at the destination, and confirm whether it is an elevator that needs maintenance according to the recognition result;
步骤S9,维保人员得到确认信息后开始维保作业;Step S9, the maintenance personnel start the maintenance operation after receiving the confirmation information;
步骤S10,维保人员完成维保作业后离开,信息处理模块202计算维保时间是否低于维保手册规定的正常维保时间,如果符合要求,记录本次维保任务结束;如不符合要求,提示平台管理员注意。Step S10, the maintenance personnel leave after completing the maintenance work, and the
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