CN103617530A - Method, device and system for processing information - Google Patents

Abstract

The invention discloses a method, device and system for processing information. The method for processing the information comprises the steps that firstly, a service request sent by a terminal according to service equipment information including a service provider ID and a service equipment ID can be received; secondly, the service request is forwarded to service equipment corresponding to the service provider ID and the service equipment ID at the same time; finally, after a service operation is executed according to the received service equipment, a preset operation is executed according to response information sent back through a service result. According to the method, device and system for processing the information, various control operations for the service equipment can be achieved through data transmission, and cost of hardware cannot be increased in the achievement process.

Description

Information processing method, device and system

technical field

The present invention relates to the technical field of data processing, and more specifically, relates to an information processing method, device and system.

Background technique

In recent years, with the emergence of various smart mobile terminals, people are more accustomed to operating various devices through networks and software. With the development and application of network technology, the mode of sales and payment in daily life is gradually changing.

For some small commodities that need to be used immediately or consumption that needs to be completed immediately, users hope that automatic vending machines or credit card machines can be used to complete them automatically, so as to facilitate the user's life or work. In the prior art, there is a kind of "mobile wallet". The mobile wallet is a small-amount electronic wallet service based on radio frequency identification technology. Its realization requires that the mobile phone terminal and the operator's POS machine have radio frequency identification technology. After the user opens the mobile wallet service, he can use the mobile terminal to make on-site credit card consumption at merchants (such as convenience stores and buses) equipped with dedicated POD machines for operators.

However, the mobile wallet service in the prior art can only complete the account payment function, and cannot realize other more functions, such as controlling the device to perform certain operations. All machines need corresponding hardware support, so the cost is high.

Contents of the invention

In view of this, the present invention provides an information processing method, device and system to provide a low-cost technical solution that enables users to complete various control operations.

To achieve the above object, the present invention provides the following technical solutions:

In a first aspect, the present invention provides an information processing method, including:

receiving the service request sent by the terminal according to the service device information; the service device information includes a service provider ID and a service device ID;

sending the service request to a service device corresponding to both the service provider ID and the service device ID;

receiving a response message returned by the service device according to the service result after performing the service according to the service request;

Execute preset actions according to the response message.

In the first possible implementation manner of the first aspect above, before the service request sent by the receiving terminal according to the service device information, further includes:

Acquiring and storing the subscription information of the terminal and the subscription information of the service equipment; the subscription information includes identification code information.

In the second possible implementation manner of the first aspect above, the service request sent by the receiving terminal according to the service device information includes:

Receiving the service request sent by the terminal according to the service device information obtained by scanning the two-dimensional code of the service device.

In a third possible implementation manner of the first aspect, before sending the service request to the service device, the method further includes:

Check the amount of prepayment;

In the case that the prepaid amount is approved, enter the step of sending the service request to the service device;

In the case that the prepaid quota fails to pass the examination, a service failure message is sent to the terminal.

In any possible implementation manner of the first aspect above, the performing a preset action according to the response message includes:

When the response message is a message indicating service success, perform service settlement and service records according to the service request;

or,

When the response message is a message indicating service failure, send a service failure message to the terminal.

In the fourth possible implementation manner of the first aspect, after the service settlement and service record are performed according to the service request, it further includes:

Sending the record result of the service record to the service device.

In the second aspect, an information processing method is provided, which is applied to a service device, including:

receiving a service request sent by the network side device and generated by the terminal according to the service device information of the service device;

perform services in accordance with said service request;

Sending a response message to the network side device according to the service result.

In the first possible implementation manner of the second aspect above, before receiving the service request sent by the network side device and generated by the terminal according to the service device information of the service device, further include:

Provide the user with a QR code icon uniquely corresponding to the service device;

The service request sent by the receiving network side device and generated by the terminal according to its own service device information is specifically: receiving the service request sent by the network side device and generated by the terminal based on the service device information obtained by scanning the QR code icon of the service device Request for service.

In a second possible implementation manner of the above second aspect, after sending a response message to the network side device according to the service result, further include:

receiving and storing the service result generated and sent by the network side device according to the service request.

In a third aspect, the present application also provides an information processing device, including:

The request receiving module is used to receive the service request sent by the terminal according to the service device information; the service device information includes a service provider ID and a service device ID;

A request sending module, configured to send the service request to a service device corresponding to both the service provider ID and the service device ID;

A message receiving module, configured to receive a response message returned by the service device according to the service result after performing the service according to the service request;

An action executing module, configured to execute a preset action according to the response message.

In the first possible implementation manner of the third aspect, it also includes:

The subscription information acquisition module is used to acquire the subscription information of the terminal and the subscription information of the service equipment; the subscription information includes identification code information.

In a second possible implementation manner of the third aspect, the request sending module is specifically configured to: receive the service request sent by the terminal according to the service device information obtained by scanning the two-dimensional code of the service device.

In the third possible implementation manner of the third aspect, it also includes:

A quota review module, configured to review the prepaid quota before the request sending module sends the service request to the service device;

A failure message feedback module, configured to send a request failure message to the terminal when the prepaid quota verification by the quota verification module fails;

Then, if the prepaid quota verification by the quota verification module is passed, the request sending module sends the service request to the service device.

In any possible implementation manner of the third aspect, the action execution module includes:

A service processing module, configured to perform service settlement and service records according to the service request when the response message received by the message receiving module is a message indicating service success;

A service result sending module, configured to send a service failure message to the terminal when the response message received by the message receiving module is a message indicating service failure.

In the fourth possible implementation manner of the third aspect, it also includes:

The service record sending module is configured to send the record result of the service record to the service device after the service processing module performs service settlement and service record according to the service request.

In a third aspect, the present application further provides an information processing system, where the information processing system includes any one of the information processing devices described above.

In a fourth aspect, an information processing method is provided, which is applied to a service device, including:

An information receiving module, configured to receive a service request sent by the network side device and generated by the terminal according to the service device information of the service device;

a service execution module, configured to execute a service according to the service request;

A message sending module, configured to send a response message to the network side device according to the service result.

In the first possible implementation manner of the fourth aspect, it also includes:

A two-dimensional code providing module, configured to provide the user with a two-dimensional code icon uniquely corresponding to the service device;

The information receiving module is specifically configured to: receive the service request sent by the network side device and generated by the terminal according to the service device information obtained by scanning the two-dimensional code icon of the service device.

In the second possible implementation manner of the fourth aspect, it also includes:

The result storage module is configured to receive and store the service result generated and sent by the network side device according to the service request.

It can be seen from the above technical solutions that, compared with the prior art, the embodiment of the present invention discloses an information processing method, device and system. The information processing method can firstly receive the terminal according to the service provider ID and the service device ID. The service request issued by the service device information, and then forward the service request to the service device corresponding to the service provider ID and the service device ID, and finally return according to the service result after performing the service operation according to the received service device The response message to execute the preset action. The information processing method, device and system can realize multiple control operations on service equipment through data transmission, and the realization process does not require an increase in hardware cost.

Description of drawings

In order to more clearly illustrate the technical solutions in the embodiments of the present invention or the prior art, the following will briefly introduce the drawings that need to be used in the description of the embodiments or the prior art. Obviously, the accompanying drawings in the following description are only It is an embodiment of the present invention, and those skilled in the art can also obtain other drawings according to the provided drawings without creative work.

FIG. 1 is a flowchart of an information processing method disclosed in an embodiment of the present invention;

FIG. 2 is a flow chart of another information processing method disclosed in an embodiment of the present invention;

FIG. 3 is a flow chart of another information processing method disclosed in an embodiment of the present invention;

FIG. 4 is a flowchart of a fourth information processing method disclosed in an embodiment of the present invention;

Fig. 5 is a flowchart of an information processing method applied to a service device disclosed in an embodiment of the present invention;

6 is a schematic structural diagram of an information processing device disclosed in an embodiment of the present invention;

FIG. 7 is a schematic structural diagram of another information processing device disclosed in an embodiment of the present invention;

FIG. 8 is a schematic structural diagram of another information processing device disclosed in an embodiment of the present invention;

FIG. 9 is a schematic structural diagram of an information processing device disclosed in an embodiment of the present invention;

FIG. 10 is a schematic structural diagram of an information processing device applied to a service device disclosed in an embodiment of the present invention.

Detailed ways

The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only some, not all, embodiments of the present invention. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention.

FIG. 1 is a flow chart of an information processing method disclosed in an embodiment of the present invention. The execution subject of this method may be a server on the network side, or other network-side devices or network systems. Referring to Fig. 1, the information processing method may include:

Step 101: receiving the service request sent by the terminal according to the service device information;

Wherein, the service device information includes a service provider ID and a service device ID. The service provider ID and the service device ID enable the terminal to determine a service target that needs to provide services, that is, a service device.

The terminal can be a device that the user can carry, connect to the network, and install software, the most common one is a smart phone, but the terminal is not limited to a mobile phone, and can also be a PAD or a wearable networking device.

After the terminal determines the service device, it can obtain the relevant information of the service device, such as the service type of the service device, such as movie ticket reservation, small commodity (paper towel, drink) purchase, etc. The form of the menu is displayed on the display screen of the terminal. Then the service request may include service device ID, service type and service quantity. Among them, the service device ID is used to determine the only service device that exists. After the terminal determines the service device that needs to provide services for it, the service request sent by it can indicate "mineral water, 3 bottles", and then follow up under other conditions If the requirement is satisfied, the service device will output the items required by the user holding the terminal at the relevant output device. For example, when the service request sent by the terminal is a request to purchase small commodities, the service device will directly output the small commodities corresponding to the service request from an output port; and when the service request sent by the terminal is a request to book movie tickets, the service device The device will display information such as the movie ticket number, reservation number or verification code to the user through the display screen. Further, the service terminal can also display the movie ticket number, reservation number or verification code, etc. after obtaining the user's identification code. The information is sent to the phone or mailbox corresponding to the identification code.

Step 102: Send the service request to a service device corresponding to both the service provider ID and the service device ID;

After obtaining the service request, the executor of the information processing method disclosed in this embodiment will forward the service request to the service device corresponding to the service provider ID and the service device ID at the same time, so that the service device Subsequently, according to the service request sent by the terminal, the service corresponding to the service request can be provided for the user holding the terminal.

Wherein, the service device may be an automatic service device that can be unmanned, such as an automatic beverage vending machine or an automatic photo booth. Certainly, the service device is the same as the terminal, and needs to have a networking function.

Step 103: receiving a response message returned by the service device according to the service result after performing the service according to the service request;

The result of the service performed by the service device according to the service request may be service success or service failure. Therefore, the corresponding message returned by the service device received by the execution subject of the method disclosed in this embodiment is not unique. Moreover, in the case of service failure of the service equipment, there may be multiple reasons for the service failure, for example, failure of the service equipment and out of stock of the service equipment. In order to make it easier for the user to understand the cause of the service failure, the response message returned by the service device in the event of a service failure may include information indicating the cause of the service failure in addition to the information indicating the service failure.

Step 104: Execute a preset action according to the response message.

As mentioned above, the response message is not unique, and according to different types of response messages, the executive body of the information processing method can determine what action should be performed according to the preset correspondence between response messages and execution actions.

In this embodiment, the information processing method can first receive the service request sent by the terminal according to the service device information including the service provider ID and the service device ID, and then forward the service request to the The service device corresponding to the service device ID executes preset actions according to the response message returned by the service result after the received service device performs the service operation. The information processing method can realize multiple control operations on the service equipment through data transmission, and the realization process does not require an increase in hardware cost.

In step 101 of the information processing method provided by the above-mentioned embodiments, a specific implementation method of the service request sent by the receiving terminal according to the service device information may be: the receiving terminal sends out the service request according to the service device information obtained by scanning the QR code of the service device service request.

Two-dimensional code scanning software has been widely used now, and the two-dimensional code scanning software is installed in many users’ smart terminals, and the terminal obtains service equipment information by scanning the two-dimensional code of the service equipment, both Convenient and fast.

Further, after the terminal obtains the service device information, a page menu corresponding to the service device information can automatically pop up on the display screen of the terminal, and the service types that the service device can provide can be displayed on the display. .

Fig. 2 is a flow chart of another information processing method disclosed in an embodiment of the present invention. Referring to Fig. 2, the information processing method may include:

Step 201: Obtain and store the subscription information of the terminal and the subscription information of the service device;

Wherein, the signing information is used to indicate that the terminal and the service device agree to conduct mutual transactions and services through the network application platform providing the information processing method. The subscription information may include identity code information, and the identity code information may include a terminal's MSISDN (Mobile Station Identification) number, service provider ID, and service device ID. In addition, it may also include service information corresponding to the service provider and service equipment, such as service type, price and other information.

Step 202: receiving the service request sent by the terminal according to the service device information;

Wherein, the service device information includes a service provider ID and a service device ID.

Step 203: Send the service request to a service device corresponding to both the service provider ID and the service device ID;

Step 204: receiving a response message returned by the service device according to the service result after performing the service according to the service request;

Step 205: Execute a preset action according to the response message.

Steps 202 to 205 are similar to steps 101 to 104 disclosed in the above embodiments, and will not be repeated here.

In this embodiment, before the execution subject of the information processing method executes receiving the service request sent by the terminal, the subscription information of the terminal and the service device may be obtained in advance, and the subscription information may include the identification code information, so that in the subsequent In the process of interaction between the terminal and the service device, the executive body of the information processing method can conveniently and quickly identify the contracted terminal and service device, so as to facilitate related management and recording.

Fig. 3 is a flow chart of another information processing method disclosed in an embodiment of the present invention. Referring to Fig. 3, the information processing method may include:

Step 301: receiving the service request sent by the terminal according to the service device information;

Wherein, the service device information includes a service provider ID and a service device ID.

Step 301 is similar to the operation of step 101 in the first embodiment, and will not be described in detail here.

Step 302: Examining the prepaid amount;

Step 303: Judging whether the review of the prepaid amount is passed; if yes, proceed to step 305; if not, proceed to step 304;

After receiving the service request sent by the terminal, the executor of the information processing method can query the account associated with the terminal through the MSISDN number of the terminal. According to the service request, if the balance in the account If it is sufficient, the prepaid credit has passed the review, and the service request can continue to be forwarded to the service device; if the balance in the account is insufficient, subsequent services cannot be performed, and a service failure message can be returned to the terminal.

Wherein, the account may be a mobile phone top-up account, because it has features such as credit management, pre-stored call charges, and small-amount transactions. Of course, the account can also choose a bank account or a third-party payment, which does not affect the core protection point of this application.

Step 304: sending a service failure message to the terminal;

Since the terminal receives the service failure message because the balance in the account associated with it is not enough, therefore, when the executive body of the information processing method returns the service failure message to the terminal, it may further carry in the service failure message Indicates that the balance is insufficient.

Step 305: Send the service request to a service device corresponding to both the service provider ID and the service device ID;

Step 306: receiving a response message returned by the service device according to the service result after performing the service according to the service request;

Step 307: Execute a preset action according to the response message.

Steps 305-307 are similar in operation to steps 102-104 in the first embodiment, and related introductions can refer to relevant parts in the first embodiment, and will not be repeated here.

In this embodiment, before the information processing method sends the service request to the service device, it first checks the prepaid amount of the terminal, and only after the prepaid amount is approved, the service request is sent to The service device, in this way, effectively avoids the situation that the service device cannot settle due to the insufficient balance of the associated account of the terminal after the service device provides the service according to the service request, and effectively protects the legitimate interests of the operator of the service device.

FIG. 4 is a flowchart of a fourth information processing method disclosed in an embodiment of the present invention. Referring to FIG. 4, the information processing method may include:

Step 401: receiving the service request sent by the terminal according to the service device information;

Step 402: Send the service request to a service device corresponding to both the service provider ID and the service device ID;

Step 403: receiving a response message returned by the service device according to the service result after performing the service according to the service request;

Step 404: Judging that the response message indicates that the service is successful or indicates that the service is failed; if the indicated service is successful, enter step 405; if the indicated service fails, enter step 406;

Step 405: Perform service settlement and service records according to the service request;

Step 406: Send a service failure message to the terminal.

Through different actions performed according to different response messages, it is ensured that in the case of service failure provided by the service device, the message of service failure can be fed back to the user of the terminal in time, so that the user can understand the situation in time and prevent the user from being caught in the service. The device waits for a long time to be serviced, but in the end it is still not serviced.

Wherein, after the service settlement and service record are performed according to the service request, the step of sending the recording result of the service record to the service device may be further included for future checking.

Fig. 5 is a flowchart of an information processing method applied to a service device disclosed in an embodiment of the present invention. Referring to Fig. 5, the information processing method applied to a service device may include:

Step 501: Receive the service request sent by the network side device and generated by the terminal according to the service device information of the service device;

Wherein, the service device information may include a service provider ID and a service device ID. At the same time, there is only one service device corresponding to the service provider ID and the service device ID, since the service request is generated by the terminal according to the service device information including the service provider ID and the service device ID, therefore, the The service request may also carry a service provider ID and a service device ID, so that the network side device can know which service device to send the service request to according to the service request.

Step 502: Execute the service according to the service request;

For example, after analyzing and identifying the service request, the service device judges that the service request includes the information of "Coke, two cans", and then controls the relevant unit to deliver the two cans of Coke to the item outlet to satisfy the user's needs. need.

Step 503: Send a response message to the network side device according to the service result.

There are two results of executing the service in step 502, one is service success and the other is service failure. After obtaining the service result, a response message corresponding to the service result may be sent to the network-side device, so that the network-side device can perform subsequent operations according to the instruction information contained in the response message after obtaining the response message.

In this embodiment, after the information processing method applied to the service device is combined with the service request sent by the network side device and generated by the terminal according to the service device information of the service device, the corresponding service request will be executed according to the service request. actions, and send a response message corresponding to the service result to the network-side device, so that various control operations of the terminal to the service device can be realized through data transmission, and this implementation scheme will not increase the hardware cost.

In the above embodiment, the service request is generated by the terminal according to the service device information of the service device, then the terminal needs to have a channel to obtain the service device information of the service device. Therefore, in other embodiments, Before step 501 receiving the service request sent by the network side device and generated by the terminal according to the service device information of the service device, a step of providing the user with a QR code icon uniquely corresponding to the service device may also be included. In this way, the specific process of step 501 may be: receiving the service request sent by the network side device and generated by the terminal according to the service device information obtained by scanning the two-dimensional code icon of the service device.

The service device provides the user with a two-dimensional code icon, so that the terminal can conveniently and quickly obtain the service device information of the service device through the two-dimensional code scanning software, which enhances the user experience.

On the basis of the above embodiments, after sending a response message to the network-side device according to the service result in step 503, it may further include receiving and storing the service record generated and sent by the network-side device according to the service request. result. for later verification.

The method is described in detail in the above disclosed embodiments of the present invention. The method of the present invention can be realized by using various forms of devices. Therefore, the present invention also discloses a device, which will be described in detail in the following specific embodiments.

FIG. 6 is a schematic structural diagram of an information processing device disclosed in an embodiment of the present invention. The information processing device may be set in a server on the network side, or in other network side devices or network systems. Referring to FIG. 6, the information processing device 60 may include:

A request receiving module 601, configured to receive a service request sent by the terminal according to the service device information;

Wherein, the service device information includes a service provider ID and a service device ID. The service provider ID and the service device ID enable the terminal to determine a service target that needs to provide services, that is, a service device.

The terminal can be a device that the user can carry, connect to the network, and install software, the most common one is a smart phone, but the terminal is not limited to a mobile phone, and can also be a PAD or a wearable networking device.

After the terminal determines the service device, it can obtain the relevant information of the service device, such as the service type of the service device, such as movie ticket reservation, small commodity (paper towel, drink) purchase, etc. The form of the menu is displayed on the display screen of the terminal. Then the service request may include service device ID, service type and service quantity.

A request sending module 602, configured to send the service request to a service device corresponding to both the service provider ID and the service device ID;

After obtaining the service request, the request receiving module 601 will forward the service request to the service device, so that the service device can follow up the service request sent by the terminal for holding the terminal The users provide the service corresponding to the service request.

A message receiving module 603, configured to receive a response message returned by the service device according to the service result after performing the service according to the service request;

The result of the service performed by the service device according to the service request may be service success or service failure. Therefore, the corresponding message received by the message receiving module 603 and returned by the service device is not unique. Moreover, in the case of service failure of the service equipment, there may be multiple reasons for the service failure, for example, failure of the service equipment and out of stock of the service equipment. In order to make it easier for the user to understand the cause of the service failure, the response message returned by the service device in the event of a service failure may include information indicating the cause of the service failure in addition to the information indicating the service failure.

An action execution module 604, configured to execute a preset action according to the response message.

As mentioned above, the response message is not unique, and according to different types of response messages, the action execution module 604 can determine what action should be executed according to the preset correspondence between response messages and execution actions.

In this embodiment, the information processing device can firstly receive a service request sent by a terminal according to service device information including a service provider ID and a service device ID, and then forward the service request to the The service device corresponding to the service device ID executes preset actions according to the response message returned by the service result after the received service device performs the service operation. The information processing device can implement various control operations on the service equipment through data transmission, and the implementation process does not require an increase in hardware cost.

In the above embodiment, the request receiving module 601 may be specifically configured to receive a service request sent by a terminal based on the service device information obtained by scanning the two-dimensional code of the service device.

Since two-dimensional code scanning software is now widely used, many users have installed the two-dimensional code scanning software in their smart terminals, and the terminal obtains service device information by scanning the two-dimensional code of the service device. It is convenient and fast.

FIG. 7 is a schematic structural diagram of another information processing device disclosed in an embodiment of the present invention. As shown in FIG. 7, the information processing device 70 may include:

The subscription information obtaining module 701 is used to obtain the subscription information of the terminal and the subscription information of the service equipment; the subscription information includes identification code information;

Wherein, the signing information is used to indicate that the terminal and the service device agree to conduct mutual transactions and services through the network application platform providing the information processing method. The subscription information may include identity code information, and the identity code information may include a terminal's MSISDN (Mobile Station Identification) number, service provider ID, and service device ID. In addition, it may also include service information corresponding to the service provider and service equipment, such as service type, price and other information.

A request receiving module 601, configured to receive a service request sent by a terminal according to service device information; the service device information includes a service provider ID and a service device ID;

A request sending module 602, configured to send the service request to a service device corresponding to both the service provider ID and the service device ID;

A message receiving module 603, configured to receive a response message returned by the service device according to the service result after performing the service according to the service request;

An action execution module 604, configured to execute a preset action according to the response message.

In this embodiment, before the request receiving module receives the service request sent by the terminal, it may pre-acquire the subscription information of the terminal and the service device, and the subscription information may include identification code information. In the process of device interaction, the information processing device can conveniently and quickly identify the contracted terminal and service device, so as to facilitate related management and recording.

In other embodiments, the information processing apparatus may further include a quota verification module, configured to conduct prepaid quota verification before the request sending module sends the service request to the service device; a failure message feedback module, configured to If the prepaid quota audit by the quota audit module fails, send a request failure message to the terminal; then, if the prepaid quota audit by the quota audit module passes, the request sending module sends the The service request is sent to the service device corresponding to the service provider ID and the service device ID at the same time.

Specifically, the implementation process of reviewing the prepaid quota may be: after the request receiving module receives the service request sent by the terminal, it can query the account associated with the terminal through the MSISDN number of the terminal, and according to the Service request, if the balance in the account is sufficient, the prepayment quota is approved, and the service request can continue to be forwarded to the service device; if the balance in the account is insufficient, subsequent services cannot be performed, and you can send to The terminal returns a service failure message.

In this embodiment, before the information processing device sends the service request to the service device, it first checks the prepaid amount of the terminal, and only after the prepaid amount is approved, the service request is sent to The service device, in this way, effectively avoids the situation that the service device cannot settle due to insufficient balance of the associated account of the terminal after the service device provides the service according to the service request, and effectively protects the legal interests of the operator of the service device.

Fig. 8 is a schematic structural diagram of another information processing device disclosed in an embodiment of the present invention. Referring to Fig. 8, the information processing device 80 may include:

A request receiving module 601, configured to receive a service request sent by a terminal according to service device information; the service device information includes a service provider ID and a service device ID;

A request sending module 602, configured to send the service request to a service device corresponding to both the service provider ID and the service device ID;

A message receiving module 603, configured to receive a response message returned by the service device according to the service result after performing the service according to the service request;

The service processing module 801 is configured to perform service settlement and service records according to the service request when the response message received by the message receiving module 603 is a message indicating service success;

The service result sending module 802 is configured to send a service failure message to the terminal when the response message received by the message receiving module 603 is a message indicating service failure.

Of course, the service result sending module can not only send a service failure message to the terminal when the response message is a message indicating service failure; it can also send a service failure message to the terminal when the response message is a message indicating service success. The terminal sends a service success message.

Through different actions performed according to different response messages, it is ensured that in the case of service failure provided by the service device, the message of service failure can be fed back to the user of the terminal in time, so that the user can understand the situation in time and prevent the user from being caught in the service. The device waits for a long time to be serviced, but in the end it is still not serviced.

On the basis of the embodiment described in FIG. 8 , it may further include a record result sending module, and the service record sending module may be used to send the service settlement and service record according to the service request by the service processing module to the The record result of the service record is sent to the service device. In this way, whether there are related service records stored in the information processing apparatus and the service equipment, so as to be checked later when needed.

Further, the embodiment of the present invention also discloses an information processing system, and the information processing system includes any information processing device disclosed in the foregoing embodiments. Since the information processing system includes any one of the information processing devices disclosed in the above embodiments, the information processing system can also first receive the service request sent by the terminal according to the service device information including the service provider ID and the service device ID , and then forward the service request to the service device, and finally execute a preset action according to the received response message returned by the service result after the service device performs the service operation. The information processing system can implement various control operations on the service equipment through data transmission, and the implementation process does not require an increase in hardware cost.

The information processing device disclosed in the above embodiments can be applied to network equipment, and the information processing device can also be a physical entity in the network. Therefore, the embodiment of the present application also discloses an information processing device, see FIG. 9, FIG. 9 It is a schematic structural diagram of an information processing device disclosed in an embodiment of the present invention. As shown in FIG. 9 , the information processing device 90 may include: a processor 901 , a communication interface 902 , a memory 903 and a bus 904 .

The processor 901 , the communication interface 902 and the memory 903 communicate with each other through the bus 904 .

Wherein, the memory 903 is used to store a set of program instructions.

The memory may be a high-speed RAM memory, or a non-volatile memory (non-volatile memory), such as at least one disk memory.

The processor 901 is configured to call the program instructions stored in the memory 903, and perform the following operations:

receiving the service request sent by the terminal according to the service device information; the service device information includes a service provider ID and a service device ID;

sending the service request to a service device corresponding to both the service provider ID and the service device ID;

receiving a response message returned by the service device according to the service result after performing the service according to the service request;

Execute preset actions according to the response message.

The processor may be a central processing unit CPU, or a specific integrated circuit ASIC (Application Specific Integrated Circuit), or one or more integrated circuits configured to implement the embodiments of the present invention.

The communication interface 902 is configured to receive data in business operation tasks.

FIG. 10 is a schematic structural diagram of an information processing apparatus applied to service equipment disclosed in an embodiment of the present invention. Referring to FIG. 10, the information processing apparatus 100 for information application to service equipment may include:

An information receiving module 1001, configured to receive a service request sent by a network side device and generated by a terminal according to the service device information of the service device;

Wherein, the service device information may include a service provider ID and a service device ID. At the same time, there is only one service device corresponding to the service provider ID and the service device ID, since the service request is generated by the terminal according to the service device information including the service provider ID and the service device ID, therefore, the The service request may also carry a service provider ID and a service device ID, so that the network side device can know which service device to send the service request to according to the service request.

A service execution module 1002, configured to execute a service according to the service request;

A message sending module 1003, configured to send a response message to the network side device according to the service result.

There are two results of the service execution module 1002 executing the service, one is service success, and the other is service failure. After obtaining the service result, a response message corresponding to the service result may be sent to the network-side device, so that the network-side device can perform subsequent operations according to the instruction information contained in the response message after obtaining the response message.

In this embodiment, the information processing device applied to the service device will execute the corresponding service request according to the service request after combining the service request sent by the network side device and generated by the terminal according to the service device information of the service device. actions, and send a response message corresponding to the service result to the network-side device, so that various control operations of the terminal to the service device can be realized through data transmission, and this implementation scheme will not increase the hardware cost.

In the above embodiment, the service request is generated by the terminal according to the service device information of the service device, then the terminal needs to have a channel to obtain the service device information of the service device. Therefore, in other embodiments, It may also include a two-dimensional code providing module, and the two-dimensional code providing module is used for providing the user with a two-dimensional code icon uniquely corresponding to the service device. In this way, the information receiving module 1001 may be specifically configured to: receive the service request sent by the network side device and generated by the terminal according to the service device information obtained by scanning the two-dimensional code icon of the service device.

The service device provides the user with a two-dimensional code icon, so that the terminal can conveniently and quickly obtain the service device information of the service device through the two-dimensional code scanning software, which enhances the user experience.

On the basis of the above embodiments, the information processing device applied to the service device may further include a result storage module, the result storage module is used to receive and store the service record generated by the network side device according to the service request And send the service result. for later verification.

Each embodiment in this specification is described in a progressive manner, each embodiment focuses on the difference from other embodiments, and the same and similar parts of each embodiment can be referred to each other. As for the device disclosed in the embodiment, since it corresponds to the method disclosed in the embodiment, the description is relatively simple, and for the related information, please refer to the description of the method part.

It should also be noted that in this article, relational terms such as first and second etc. are only used to distinguish one entity or operation from another entity or operation, and do not necessarily require or imply that these entities or operations Any such actual relationship or order exists between. Furthermore, the term "comprises", "comprises" or any other variation thereof is intended to cover a non-exclusive inclusion such that a process, method, article, or apparatus comprising a set of elements includes not only those elements, but also includes elements not expressly listed. other elements of or also include elements inherent in such a process, method, article, or device. Without further limitations, an element defined by the phrase "comprising a ..." does not exclude the presence of additional identical elements in the process, method, article or apparatus comprising said element.

The steps of the methods or algorithms described in connection with the embodiments disclosed herein may be directly implemented by hardware, software modules executed by a processor, or a combination of both. Software modules can be placed in random access memory (RAM), internal memory, read-only memory (ROM), electrically programmable ROM, electrically erasable programmable ROM, registers, hard disk, removable disk, CD-ROM, or any other Any other known storage medium.

The above description of the disclosed embodiments is provided to enable any person skilled in the art to make or use the invention. Various modifications to these embodiments will be readily apparent to those skilled in the art, and the general principles defined herein may be implemented in other embodiments without departing from the spirit or scope of the invention. Therefore, the present invention will not be limited to the embodiments shown herein, but is to be accorded the widest scope consistent with the principles and novel features disclosed herein.

Claims (19)

1. An information processing method, characterized in that, comprising: receiving the service request sent by the terminal according to the service device information; the service device information includes a service provider ID and a service device ID; sending the service request to a service device corresponding to both the service provider ID and the service device ID; receiving a response message returned by the service device according to the service result after performing the service according to the service request; Execute preset actions according to the response message. 2. The information processing method according to claim 1, characterized in that, before the service request sent by the receiving terminal according to the service device information, further comprising: Acquiring and storing the subscription information of the terminal and the subscription information of the service equipment; the subscription information includes identification code information. 3. The information processing method according to claim 1, wherein the service request sent by the receiving terminal according to the service device information includes: Receiving the service request sent by the terminal according to the service device information obtained by scanning the two-dimensional code of the service device. 4. The information processing method according to claim 1, further comprising: before sending the service request to the service device: Check the amount of prepayment; In the case that the prepaid amount is approved, enter the step of sending the service request to the service device; In the case that the prepaid quota fails to pass the examination, a service failure message is sent to the terminal. 5. The information processing method according to any one of claims 1-4, wherein the performing preset actions according to the response message includes: When the response message is a message indicating service success, perform service settlement and service records according to the service request; or, When the response message is a message indicating service failure, send a service failure message to the terminal. 6. The information processing method according to claim 5, further comprising: after performing service settlement and service recording according to the service request: Sending the record result of the service record to the service device. 7. An information processing method applied to a service device, characterized in that it comprises: receiving a service request sent by the network side device and generated by the terminal according to the service device information of the service device; perform services in accordance with said service request; Sending a response message to the network side device according to the service result. 8. The information processing method according to claim 7, characterized in that before receiving the service request sent by the network side device and generated by the terminal according to the service device information of the service device, further comprising: Provide the user with a QR code icon uniquely corresponding to the service device; The service request sent by the receiving network side device and generated by the terminal according to its own service device information is specifically: receiving the service request sent by the network side device and generated by the terminal based on the service device information obtained by scanning the QR code icon of the service device Request for service. 9. The information processing method according to claim 7 or 8, characterized in that, after sending a response message to the network side device according to the service result, further comprising: receiving and storing the service result generated and sent by the network side device according to the service request. 10. An information processing device, characterized in that it comprises: The request receiving module is used to receive the service request sent by the terminal according to the service device information; the service device information includes a service provider ID and a service device ID; A request sending module, configured to send the service request to a service device corresponding to both the service provider ID and the service device ID; A message receiving module, configured to receive a response message returned by the service device according to the service result after performing the service according to the service request; An action executing module, configured to execute a preset action according to the response message. 11. The information processing device according to claim 10, further comprising: The subscription information acquisition module is used to acquire the subscription information of the terminal and the subscription information of the service equipment; the subscription information includes identification code information. 12. The information processing device according to claim 10, wherein the request sending module is specifically configured to: receive the service request sent by the terminal according to the service device information obtained by scanning the two-dimensional code of the service device. 13. The information processing device according to claim 10, further comprising: A quota review module, configured to review the prepaid quota before the request sending module sends the service request to the service device; A failure message feedback module, configured to send a request failure message to the terminal when the prepaid quota verification by the quota verification module fails; Then, if the prepaid quota verification by the quota verification module is passed, the request sending module sends the service request to the service device. 14. The information processing device according to any one of claims 10-13, wherein the action execution module includes: A service processing module, configured to perform service settlement and service records according to the service request when the response message received by the message receiving module is a message indicating service success; A service result sending module, configured to send a service failure message to the terminal when the response message received by the message receiving module is a message indicating service failure. 15. The information processing device according to claim 14, further comprising: The recording result sending module is configured to send the recording result of the service record to the service device after the service processing module performs service settlement and service recording according to the service request. 16. An information processing system, comprising the information processing device according to any one of claims 10-15. 17. An information processing method applied to a service device, characterized in that it comprises: An information receiving module, configured to receive a service request sent by the network side device and generated by the terminal according to the service device information of the service device; a service execution module, configured to execute a service according to the service request; A message sending module, configured to send a response message to the network side device according to the service result. 18. The information processing method according to claim 16, further comprising: A two-dimensional code providing module, configured to provide the user with a two-dimensional code icon uniquely corresponding to the service device; The information receiving module is specifically configured to: receive the service request sent by the network side device and generated by the terminal based on the service device information obtained by scanning the two-dimensional code icon of the service device. 19. The information processing method according to claim 16 or 17, further comprising: The result storage module is configured to receive and store the service result generated and sent by the network side device according to the service request.

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