CN103236017A - User behavior tracking device, system and method - Google Patents
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Abstract
The invention relates to a user behavior tracking device, system and method. The user behavior tracking device particularly comprises a client registration unit, a protocol configuration unit, an alerting service unit, a storage unit, an interface API (application program interface) unit and a behavior monitoring unit. The user behavior tracking system comprises the user behavior tracking device and a business system unit. The business system unit is used for providing registration information for the user behavior tracking device, and the user behavior tracking device processes the registration information provided by the business system unit and provides processing results to the business system unit. The user behavior tracking device, system and method of the embodiment can effectively solve the problem of performing behavior tracking management based on user's location information and provide user behavior tracking service for a plurality of business systems, and thus, not only business system development workload but also system maintenance workload is reduced.
Description
Technical Field
The invention relates to the technical field of information based on location-based service, in particular to a user behavior tracking device, system and method.
Background
Sometimes, some behaviors of the user need to be tracked, and some systems realize behavior tracking of the user on website information by recording mouse tracks, so that the purpose of analyzing the user behaviors is achieved and the system is used as a decision basis for website popularization and advertisement behaviors. However, such behavior tracking is based only on mouse behavior and the user is unable to do so once he leaves the information system.
Location Based Service (LBS) is a value added Service that obtains the Location information of a mobile terminal user through a radio communication network or a GPS positioning mode of a telecommunication mobile operator, provides a corresponding Service for the user, and can obtain the information of the geographical Location of the related personnel, thereby achieving the purpose of tracking the same. At present, many systems based on LBS have check-in functions, such as WeChat, street, New wave microblog, meeting and the like, but the check-in functions are only limited to obtaining the current geographical position of a user, and obtaining surrounding environment information by using the information, such as whether a discount message exists around, whether a good consumption place exists, whether friends exist and the like, so as to solve personal demand problems.
In a real environment, an enterprise organization manager often has the same requirement on position information of personnel, and can know whether user behaviors meet regulations through geographic information, such as whether a vehicle runs according to a given path, whether a shop patrol officer performs a shop patrol role, whether a salesperson visits a client, whether a common office worker goes on and off duty on time, and the like. How to utilize LBS, set user behavior rules, track user behavior, monitor whether user behavior is expected, is a difficult problem, and is also a matter expected by many enterprise managers.
Disclosure of Invention
In order to realize the problem of behavior tracking management according to user position information, the invention provides a user behavior tracking device which can effectively reduce the workload of service system development and the workload of system maintenance;
the invention also provides a system for tracking the user behavior, which is used for realizing the purpose of tracking and managing the behavior of the user position information and effectively reducing the workload of service system development and the workload of system maintenance;
in addition, the invention also provides a method for tracking the system by the user, which is used for realizing the purpose of tracking and managing the behavior of the user position information and effectively reducing the workload of the development of the service system and the workload of the maintenance of the system.
The user behavior tracking device, the user behavior tracking system and the user behavior tracking method mainly adopt the following technical scheme:
a user behavior tracking device comprises a client sign-in unit, a protocol configuration unit, an alarm service unit, a storage unit, an interface API unit and a behavior monitoring unit, wherein,
the client sign-in unit is used for acquiring and detecting sign-in information and submitting the sign-in information to the interface API unit;
the protocol configuration unit is used for providing a human-computer interaction interface of protocol configuration information of a manager definition maintenance position range, a check-in rule, an alarm rule and a behavior rule;
the alarm service unit judges the information conformity of the sign-in information according to the protocol rule, judges the conformity of the sign-in times and processes the judgment result;
the storage unit is used for storing protocol configuration information, sign-in information and alarm information;
the interface API unit is used for providing an API service interface;
the behavior monitoring unit is used for providing a man-machine interaction interface for behavior monitoring and alarm processing.
Further, the client check-in unit determines to adopt an automatic check-in mode or a manual check-in mode according to the check-in protocol and determines specific contents included in the check-in information;
the automatic sign-in mode is that a program automatically acquires sign-in information and submits the information to an interface API unit;
the manual sign-in mode is triggered by a user manually, integrity detection is carried out according to sign-in information content, repeatability detection is carried out according to duplication elimination rules, and after the information is ensured to be complete and submitted in a non-repeated mode, the sign-in information is submitted to an interface API unit.
Furthermore, the protocol configuration unit comprises a position range module, a sign-in protocol module, an alarm protocol module and a behavior protocol module; wherein,
the position range module is used for setting one or more area ranges of the geographic position of the user behavior activity;
the check-in protocol module is used for setting relevant rules such as check-in modes, check-in information contents and duplicate removal rules;
the alarm protocol module is used for setting a processing mode when the user behavior does not accord with the behavior protocol definition;
the behavior protocol module is used for setting the behavior specification of the appointed service personnel in the appointed time range.
The area range is set by setting a fixed position and a radiation range, and the fixed position may be a single point or a path formed by a plurality of sequentially designated positions.
Further, the storage unit comprises a check-in storage module, a protocol storage module and an alarm recording module which are respectively used for storing protocol configuration information, check-in information and alarm information.
Further, the interface API unit comprises a protocol API module, a sign-in API module and an alarm API module; wherein,
the protocol API module is used for providing a protocol configuration information query interface;
the sign-in API module is used for receiving sign-in information submitted by the client sign-in unit or the external service system unit, forwarding the sign-in information to the storage unit and providing an interface for inquiring the sign-in information;
the alarm API module is used for receiving an alarm query service request of the service system unit, feeding back the acquired alarm information to the service system unit, and simultaneously receiving the alarm information generated by the alarm service unit and feeding back the alarm information to the service system unit.
Further, the alarm service unit comprises two aging modes of real-time processing and non-real-time polling.
When the alarm service unit judges the check-in information conformity, the check-in information records which are not subjected to boundary crossing judgment are obtained in a timed polling mode, whether the positions of the check-in information records are subjected to boundary crossing judgment or not is judged one by one, the position deviation degree is identified and marked, and whether manual judgment is carried out or not is determined according to an alarm processing protocol.
And after the check-in information conformity judgment and the check-in times conformity judgment, the alarm service unit performs subsequent processing according to a processing mode set in the alarm protocol module.
Further, the behavior monitoring unit comprises a behavior monitoring module and an alarm processing module, wherein,
the behavior monitoring module is used for acquiring sign-in information records of designated personnel within a certain specific time range, forming a behavior route according to position changes of the designated personnel and graphically displaying the behavior route;
the alarm processing module is used for providing a human-computer interaction interface which needs manual intervention judgment in information conformity judgment and needs flow processing for specific services.
The invention also provides a user behavior tracking system, which comprises the user behavior tracking device and the service system unit, wherein the service system unit is used for providing check-in information for the user behavior tracking device, and the user behavior tracking device processes the check-in information provided by the service system unit and provides a processing result for the service system unit.
Further, the business system unit comprises one or more of a patrol management system, a vehicle logistics system, an university student practice system and the like in any combination.
The invention also provides a method for tracking user behavior, which comprises the following steps:
1) the business system unit sends sign-in information to the behavior tracking device;
2) the user behavior tracking device receives and processes the sign-in information sent by the service system unit;
3) and the user behavior tracking device feeds back the processing result to the service system unit.
Wherein, step 2) includes:
the client sign-in unit acquires sign-in information and sends the sign-in information to the interface API unit;
the interface API unit stores the received check-in information in a storage unit;
the alarm service unit performs information conformity judgment and check-in frequency conformity judgment on the check-in information according to the protocol rule;
the alarm service unit processes the judgment result, generates alarm information and sends the alarm information to the interface API unit;
and the interface API unit sends the received alarm information to the service system unit.
Compared with the prior art, the user behavior tracking device, the user behavior tracking system and the user behavior tracking method effectively solve the problem of behavior tracking management according to the user position information, can provide user behavior tracking service for a plurality of service systems, reduce the development workload of the service systems and reduce the maintenance workload of the systems.
In order to make the aforementioned objects, features and advantages of the present invention more comprehensible, a product combination engine apparatus, a system and a service method according to the present invention are described in detail below with reference to the accompanying drawings and the detailed description.
Drawings
FIG. 1 is a schematic diagram of the structure of a user behavior tracking device of the present invention;
fig. 2 is a schematic structural diagram of the user behavior tracking system of the present invention.
Detailed Description
The structure of the user behavior tracking device 1 is shown in fig. 1, and the user behavior tracking device of the present invention includes a client sign-in unit 10, a protocol configuration unit 11, a storage unit 12, an interface API unit 13, an alarm service unit 14, and a behavior monitoring unit 15.
The client sign-in unit 10 is used for acquiring sign-in information, performing integrity and repeatability detection on the sign-in information, and submitting the sign-in information to the interface API unit 13; the protocol configuration unit 11 is used for providing a human-computer interaction interface for the manager to define protocol configuration information such as maintenance position range, check-in rule, alarm rule, behavior rule and the like; the storage unit 12 is used for storing protocol configuration information, sign-in information and alarm information; the interface API unit 13 is used for providing an API service interface; the alarm service unit 14 performs information conformity judgment and check-in frequency conformity judgment on the check-in information according to the protocol rules and processes the judgment result; the behavior monitoring unit 15 provides human-computer interaction interfaces for behavior monitoring, alarm processing and the like.
Referring to fig. 2, in combination with the user behavior tracking apparatus 1, the user behavior tracking apparatus 1 of this embodiment may form an independent system, or may interact with the external system service system unit 2 to form a user behavior tracking system.
The user behavior tracking device 1 and the user behavior tracking system will be specifically described below with reference to fig. 1 and 2.
Among the units of the user behavior tracking device 1, the protocol configuration unit 11 includes a location range module 110, a check-in protocol module 111, an alarm protocol module 112, and a behavior protocol module 113; the storage unit 12 comprises a check-in storage module 120, a protocol storage module 121 and an alarm recording module 122; the interface API unit 13 comprises a protocol API module 130, a check-in API module 131 and an alarm API module 132; the behavior monitoring unit 15 includes a behavior monitoring module 150 and an alarm processing module 151.
The user behavior tracking device 1 may be an independent system, which completes functions of user behavior specification setting, user sign-in, user behavior warning, user behavior tracking monitoring, and the like, or may form a user behavior tracking system together with the external service system unit 2.
The external system service system unit 2 is a service application system that needs to perform user behavior tracking information, and may be an independent system, or may be composed of multiple application systems, such as one or more of a patrol management system, a vehicle logistics system, and an university student practice system. An external business system such as a patrol management system can clearly know whether a patrol clerk performs his duties by using a user behavior tracking device manager, a vehicle logistics system can enable a manager vehicle to run according to a set path by using a user behavior tracking device, and an university teacher can clearly master practice dynamics of students by using a college practice system by using a user behavior tracking device.
The external service system unit 2 may or may not include a client sign-in unit, the external service system unit 2 with the client sign-in unit submits the user sign-in information through the interface API unit 13 of the user behavior tracking device 1, the user behavior tracking device 1 receives the sign-in information and processes the sign-in information, and feeds back the user behavior alarm information to the service system unit 2. The external service system unit 2 without the function of the client sign-in unit directly requests to acquire information such as sign-in information and user behavior alarm, and the user behavior tracking device 1 acquires the sign-in information and the user behavior alarm information and feeds the information back to the service system unit 2.
The client check-in unit 10 is used for acquiring, detecting and submitting check-in information to the interface API unit 13. The client sign-in unit 10 is often an application program of a mobile phone terminal, and acquires geographic location information of a user by using a location service API and a map API of an intelligent terminal such as Android, iOS and the like. The client check-in unit 10 determines whether to adopt an automatic check-in mode or a manual check-in mode according to the check-in protocol and determines specific contents included in the check-in information. Check-in information generally includes necessary content such as location, time, user, service, etc., and other selectable information content such as text, photos, etc. In the automatic sign-in mode, the program automatically acquires sign-in information and submits the information to the interface API unit 13, and for the Android mobile phone, the program automatically triggers and can adopt a Service component to realize background running when the application of the mobile phone is not started; the manual check-in mode is triggered by a user manually, integrity detection is carried out according to check-in information content specified in a check-in protocol, repeatability detection is carried out according to duplication elimination rules specified in the check-in protocol, and check-in information is submitted to the interface API unit 13 after the information is complete and submitted non-repeatedly.
The protocol configuration unit 11 is used for providing a human-computer interaction interface for an administrator to define and maintain protocol configuration information such as a location range, a check-in protocol, an alarm protocol, a behavior protocol and the like, and comprises a location range module 110, a check-in protocol module 111, an alarm protocol module 112 and a behavior protocol module 113.
The location range module 110 is used to set one or more regional ranges of geographic locations for user activity, such as where a clerk must navigate through a specified number of stores. The area range can be set by setting a fixed position, which can be a single point, or a path formed by a plurality of sequentially designated positions, and a radiation range. If the area range can be set to 500 meters around a certain store position; or a path can be formed by setting a plurality of designated positions in sequence, and the radiation range of the path is set, and finally a belt-shaped area range is formed, for example, a 300-meter area around the path formed by the martin goal round-the-clock center, overseas western stream hotels, Jiangsu public traffic station and the town in front of the warehouse is designated as the area range. The specified location represents location information using latitude and longitude.
The check-in protocol module 111 is used for setting relevant rules such as check-in mode, check-in information content, duplication elimination rule, and the like. The manual automatic check-in mode refers to whether check-in is manually triggered by people or automatically triggered by programs, for example, the check-in is usually manually triggered in the conventional check-in such as office work, and the check-in is usually automatically triggered by programs under specific environments such as drivers driving vehicles. The check-in information content refers to information content required to be included in the check-in process, and generally comprises position, time, user, service and other necessary information, photo content is added according to service requirements, and content fields required by the service such as the person who is together with the photo content, mood, description information and the like are added. The duplication elimination rule refers to elimination of duplicate submission contents, judgment of whether the duplicate submission is carried out or not, and comparison with the previous round of check-in information can be carried out, wherein the comparison dimensions comprise the aspects of whether the text information contents are consistent, whether the address information is in an offset range, whether the time is in a specified interval and the like.
The alert protocol module 112 is used to set the processing mode when the user behavior does not conform to the behavior protocol definition. And whether the alarm protocol content needs to be manually judged, and the protocol rules such as a mode are processed. Whether the manual judgment is needed or not means that partial check-in information is difficult to be completely judged automatically through a computer, and further verification such as comparison of photo information and position information is needed manually. The processing mode refers to a processing mode of the system for the alarm information, and includes producing alarm record information, sending a message to related personnel, feeding back to the service system unit 2 through the interface API unit 13, generating a corresponding processing flow in the alarm processing module 151, and the like.
The behavior protocol module 113 is configured to set a behavior specification of a designated service staff in a designated time range, including contents of a service, a staff, a time range, a location range, a check-in protocol, an alarm protocol, and N times of check-in. The check-in times refer to the check-in times required to be carried out within a specified time, for example, a shop clerk requires checking in an area more than 3 times within working hours. The location range, the check-in protocol, the alarm handling protocol, etc. here correspond to the location range defined in the location range module 110, the check-in protocol defined in the check-in protocol module 111, and the alarm protocol defined in the alarm protocol module 112, respectively.
The storage unit 12 includes a check-in storage module 120, a protocol storage module 121, and an alarm recording module 122, which are respectively used for storing protocol configuration information, check-in information, and alarm information.
The interface API unit 13 is used for providing interface services, and includes a protocol API module 130, a check-in API module 131, and an alarm API module 132. The protocol API module 130 is used for providing a protocol configuration information query interface; the sign-in API module 131 is configured to receive sign-in information submitted by the client sign-in unit 10 or the external service system unit 2, forward the sign-in information to the storage unit 12, and provide an interface for querying the sign-in information; the alarm API module is configured to receive an alarm query service request from the service system unit 2, obtain alarm information, and feed the obtained alarm information back to the service system unit 2, and simultaneously, receive an alarm generated by the alarm service unit 14 and feed the alarm information back to the service system unit 2.
The alarm service unit 14 performs information conformity judgment and check-in frequency conformity judgment on the check-in information according to the protocol rules and processes the judgment result. The alarm service unit comprises two aging modes of real-time processing and non-real-time polling, wherein the real-time mode is used for judging whether the current user behavior conforms to the behavior protocol definition content when the sign-in information arrives, and is commonly used for processing services with higher aging requirements; the non-real-time mode is to periodically acquire and process the latest check-in information records in batch in a polling mode. This case assumes a non-real time mode. When the check-in information conformity judgment is carried out by the alarm service unit 14, the check-in information records which are not subjected to the check-in boundary crossing judgment are obtained by polling regularly, whether the check-in information records are subjected to the position crossing judgment one by one, the check-in information records in the non-specified address area are identified to be offset or seriously offset according to the position offset degree, after the cross-boundary judgment is finished, corresponding identification needs to be carried out on the corresponding check-in information records, such as normal, offset, serious offset and the like, and whether the identification needs to be carried out by manual judgment is determined according to whether the alarm processing protocol needs to be manually judged. Checking that the check-in times accord with the check-in of the users who check in for one or more times in the specified time window set in the behavior protocol, inquiring whether corresponding check-in information records exist one by one, and searching the users with inconsistent times. After the information conformity evaluation and the check-in times conformity evaluation, the subsequent processing is performed according to the processing mode set in the alarm protocol module, including whether to generate alarm record information, sending a message to the relevant personnel, feeding back to the service system unit 2 through the interface API unit, generating a corresponding processing flow in the alarm processing module 151, and the like.
The behavior monitoring unit 15 is an optional module, and provides human-computer interaction interfaces such as behavior monitoring and alarm processing, and includes a behavior monitoring module 150 and an alarm processing module 151. The behavior monitoring module 150 is configured to obtain a check-in information record of a designated person within a specific time range, form a behavior route according to a position change of the designated person, and graphically display the behavior route. The alarm processing module 151 is used for providing a human-computer interaction interface which needs manual intervention judgment in information conformity judgment and needs flow processing for specific services.
The specific user behavior tracking method of this embodiment is as follows:
1) the business system unit 2 sends sign-in information to the behavior tracking device 1;
2) the user behavior tracking device 1 receives and processes the sign-in information sent by the service system unit 2;
3) the user behavior tracking means 1 feeds back the processing result to the service system unit 2.
Wherein, step 2) includes:
the client sign-in unit 10 acquires sign-in information and sends the sign-in information to the interface API unit 13;
the interface API unit 13 stores the received check-in information in the storage unit 12;
the alarm service unit 14 performs information conformity judgment and check-in frequency conformity judgment on the check-in information according to the protocol rules;
the alarm service unit 14 processes the judgment result to generate alarm information and sends the alarm information to the interface API unit 13;
the interface API unit 13 transmits the received alarm information to the service system unit 2.
In summary, the user behavior tracking apparatus, system, and method of the present embodiment effectively solve the problem of performing behavior tracking management according to user location information, can provide user behavior tracking service for multiple service systems, reduce the workload of service system development, and reduce the workload of system maintenance.
It will be apparent to those skilled in the art that various changes and modifications may be made in the invention without departing from the spirit and scope of the invention. Thus, if such modifications and variations of the present invention fall within the scope of the claims of the present invention and their equivalents, the present invention is also intended to include such modifications and variations.
Claims (16)
1. A user behavior tracking device is characterized by comprising a client sign-in unit, a protocol configuration unit, an alarm service unit, a storage unit, an interface API unit and a behavior monitoring unit, wherein,
the client sign-in unit is used for acquiring and detecting sign-in information and submitting the sign-in information to the interface API unit;
the protocol configuration unit is used for providing a human-computer interaction interface of protocol configuration information of a manager definition maintenance position range, a check-in rule, an alarm rule and a behavior rule;
the alarm service unit performs information conformity judgment and check-in frequency conformity judgment on the check-in information according to the protocol rules and processes the judgment result;
the storage unit is used for storing protocol configuration information, sign-in information and alarm information;
the interface API unit is used for providing an API service interface;
the behavior monitoring unit is used for providing a man-machine interaction interface for behavior monitoring and alarm processing.
2. The user behavior tracking device of claim 1, wherein the client check-in unit determines, according to a check-in protocol, whether to take an automatic check-in or a manual check-in and to determine specific content included in the check-in information, wherein,
the automatic sign-in mode automatically acquires sign-in information by a program and submits the information to an interface API unit;
the manual check-in mode is triggered by a user manually, integrity detection is carried out according to check-in information content, repeatability detection is carried out according to duplication elimination rules, and check-in information is submitted to an interface API unit after the information is ensured to be complete and not submitted repeatedly.
3. The user behavior tracking device of claim 1, wherein the protocol configuration unit comprises a location scope module, a check-in protocol module, an alarm protocol module, a behavior protocol module, wherein,
the position range module is used for setting one or more area ranges of the geographic position of the user behavior activity;
the check-in protocol module is used for setting the relevant rules;
the alarm protocol module is used for setting a processing mode when the user behavior does not accord with the behavior protocol definition;
the behavior protocol module is used for setting the behavior specification of the appointed service personnel in the appointed time range.
4. The user behavior tracking device of claim 1, wherein the alert service unit includes two aging modes, real-time processing and non-real-time polling, wherein,
the real-time mode is that when the check-in information arrives, whether the current user behavior accords with the definition content of the behavior protocol is judged, and the real-time mode is used for processing services with higher timeliness requirements;
the non-real-time mode is to periodically acquire and process the latest check-in information records in batch in a polling mode.
5. The user behavior tracking device of claim 1, wherein the storage unit comprises a check-in storage module, a protocol storage module, and an alarm recording module for storing protocol configuration information, check-in information, and alarm information, respectively.
6. The user behavior tracking apparatus of claim 1, wherein the interface API unit comprises a protocol API module, a check-in API module, an alarm API module, wherein,
the protocol API module is used for providing a protocol configuration information query interface;
the check-in API module is used for receiving the check-in information, forwarding the check-in information to the storage unit and providing an interface for inquiring the check-in information;
the alarm API module is used for receiving an alarm query service request of an external receiving service system unit and feeding back the acquired alarm information to an external service system; and meanwhile, receiving alarm information generated by the alarm service unit and feeding the alarm information back to an external service system.
7. The user behavior tracking device of claim 1, wherein the behavior monitoring unit comprises a behavior monitoring module and an alarm processing module, wherein,
the behavior monitoring module is used for acquiring sign-in information records of designated personnel within a certain specific time range, forming a behavior route according to position changes of the designated personnel and graphically displaying the behavior route;
the alarm processing module is used for providing a human-computer interaction interface which needs manual intervention judgment in information conformity judgment and needs flow processing for specific services.
8. The user behavior tracking device according to claim 3, wherein the area range is set by setting a fixed position and a radiation range, the fixed position being a single point or a path formed by a plurality of sequentially specified positions.
9. The user behavior tracking device according to claim 1, wherein when the check-in information is judged to be in accordance with the alarm service unit, the check-in information records which are not subjected to boundary-crossing judgment are periodically polled to obtain the check-in information records, whether the check-in information records are subjected to boundary-crossing judgment one by one, the check-in information records in the non-specified address area are identified to belong to deviation or serious deviation according to the deviation degree of the position, after the boundary-crossing judgment is finished, corresponding identification needs to be carried out on the corresponding check-in information records, and whether identification is carried out by manual judgment is determined according to whether an alarm processing protocol needs manual judgment.
10. The user behavior tracking device according to claim 1, wherein the check-in times conformity evaluation is to query one by one whether there is a corresponding check-in information record for users who have checked in once or more than once for a prescribed time window set in the behavior agreement, and to find out users whose times are not in conformity.
11. A user behavior tracking system, characterized in that it comprises a user behavior tracking device according to any of claims 1 to 10 and a business system unit, wherein,
the service system unit is used for providing sign-in information for the user behavior tracking device;
and the user behavior tracking device processes the sign-in information provided by the service system unit and provides a processing result for the service system unit.
12. The user behavior tracking system of claim 11, wherein the business system element is a combination of one or more application systems.
13. The user behavior tracking system of claim 11, wherein the business system comprises a customer check-in unit that submits user check-in information through an interface API unit of the user behavior tracking device.
14. A method for user behavior tracking, comprising the steps of:
1) the external business system sending check-in information to the user behavior tracking device of any one of claims 1 to 10;
2) the user behavior tracking device receives and processes check-in information sent by an external service system;
3) and the user behavior tracking device feeds back the processing result to an external service system.
15. The user behavior tracking method of claim 14, wherein the step 2) comprises:
the client sign-in unit acquires sign-in information and sends the sign-in information to the interface API unit;
the interface API unit stores the received check-in information in a storage unit;
the alarm service unit performs information conformity judgment and check-in frequency conformity judgment on the check-in information according to the protocol rule;
the alarm service unit processes the judgment result, generates alarm information and sends the alarm information to the interface API unit;
and the interface API unit sends the received alarm information to an external service system.
16. The user behavior tracking method of claim 14, wherein the external business system is a combination of one or more application systems.
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| CN104811952A (en) * | 2014-01-26 | 2015-07-29 | 中国移动通信集团江苏有限公司 | Service processing verification method and system |
| CN110781061A (en) * | 2019-09-20 | 2020-02-11 | 平安科技（深圳）有限公司 | Method and device for recording user behavior link |
| CN113505945A (en) * | 2021-08-05 | 2021-10-15 | 上海中通吉网络技术有限公司 | BD card punching and shop visiting method for maintaining customer relationship and supervising BD personnel |
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| CN110781061B (en) * | 2019-09-20 | 2022-11-25 | 平安科技（深圳）有限公司 | Method and device for recording user behavior link |
| CN113505945A (en) * | 2021-08-05 | 2021-10-15 | 上海中通吉网络技术有限公司 | BD card punching and shop visiting method for maintaining customer relationship and supervising BD personnel |
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