CN103209082A - Method, device and system for gateway device diagnosis - Google Patents
Method, device and system for gateway device diagnosis Download PDFInfo
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- CN103209082A CN103209082A CN2012100089336A CN201210008933A CN103209082A CN 103209082 A CN103209082 A CN 103209082A CN 2012100089336 A CN2012100089336 A CN 2012100089336A CN 201210008933 A CN201210008933 A CN 201210008933A CN 103209082 A CN103209082 A CN 103209082A
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Abstract
The invention discloses a method, device and system for gateway device diagnosis. The method includes that a diagnosis project selection page is sent to an operation terminal and displays at least one diagnosis project; a request sent by the operation terminal and used for diagnosing a target diagnosis project is received, and the target diagnosis project is the diagnosis project selected on the diagnosis project selection page; a command for diagnosing the target diagnosis project is sent to a gateway device, and a diagnosis result of the target diagnosis project is obtained; and the diagnosis result of the target diagnosis project is sent to the operation terminal. The method, device and system for the gateway device diagnosis enables a user to control the gateway device at the operation terminal to perform the diagnosis by establishing communication connection between a net management server and the operation terminal, and is rich in selectable diagnosis projects and convenient for the user.
Description
Technical field
The present invention relates to the communications field, particularly gateway device diagnostic method, equipment and system.
Background technology
Gateway device is used for a plurality of internetwork data transaction, is one of capital equipment of network system, and its performance condition relational network communication quality in order to learn gateway device performance state or detection failure, needs gateway device is diagnosed.
The diagnostic method of prior art gateway device is, the operation maintenance personnel select checkup item at NM server, and NM server sends diagnostic command to gateway device, triggers gateway device selected checkup item is diagnosed.
In realizing process of the present invention, the inventor finds that prior art is when diagnosing gateway device, needing to operate NM server by the attendant of operator realizes, but can't be according to user's diagnostic requirements, gateway device is diagnosed, thereby caused the user to carry out diagnosis control to gateway device.
Summary of the invention
The embodiment of the invention provides a kind of gateway device diagnostic method, equipment and system, to realize that the user carries out diagnosis control to gateway device.
The embodiment of the invention adopts following technical scheme:
A kind of gateway device diagnostic method comprises:
Send checkup item to operating terminal and select the page, described checkup item selects the page to show at least one checkup item;
The request that the targeted diagnostics project is diagnosed that receives that described operating terminal sends, described targeted diagnostics project are that described checkup item is selected the checkup item that is selected on the page;
Send the order that described targeted diagnostics project is diagnosed to gateway device, and obtain the diagnostic result of described targeted diagnostics project;
Send the diagnostic result of described targeted diagnostics project to described operating terminal.
A kind of NM server comprises:
First transmitting element is used for sending checkup item to operating terminal and selects the page, and described checkup item selects the page to show at least one checkup item;
First receiving element, the request that the targeted diagnostics project is diagnosed that be used for to receive that described operating terminal sends, described targeted diagnostics project is that described checkup item is selected the checkup item that is selected on the page;
Acquiring unit is used for sending the order that described targeted diagnostics project is diagnosed to gateway device, and obtains the diagnostic result of described targeted diagnostics project;
Second transmitting element is for the diagnostic result that sends described targeted diagnostics project to described operating terminal.
A kind of diagnostic system comprises: NM server, operating terminal, gateway device, wherein,
Described NM server, be used for sending checkup item to operating terminal and select the page, described checkup item selects the page to show at least one checkup item, the request that the targeted diagnostics project is diagnosed that receives that described operating terminal sends, described targeted diagnostics project is that described checkup item is selected checkup item chosen on the page, send the order that described targeted diagnostics project is diagnosed to gateway device, and obtain the diagnostic result of described targeted diagnostics project, send the diagnostic result of described targeted diagnostics project to described operating terminal;
Described operating terminal, be used for sending described diagnosis request to described NM server, trigger described NM server and send the order that described targeted diagnostics project is diagnosed to gateway device, and obtain the diagnostic result of the described targeted diagnostics project of described NM server transmission.
The beneficial effect that the technical scheme that the embodiment of the invention provides is brought is: NM server sends the checkup item that shows checkup item to operating terminal and selects the page, and the reception operating terminal sends the diagnosis request that the checkup item that is selected is diagnosed, send the order that the checkup item that is selected is diagnosed to gateway device, and the diagnostic result of this checkup item sent to operating terminal, thereby be convenient to the user gateway device is carried out diagnosis control.
Description of drawings
In order to be illustrated more clearly in the technical scheme in the embodiment of the invention, the accompanying drawing of required use is done to introduce simply in will describing embodiment below, apparently, accompanying drawing in describing below only is some embodiments of the present invention, for those of ordinary skills, under the prerequisite of not paying creative work, can also obtain other accompanying drawing according to these accompanying drawings.
Fig. 1 is the flow chart of the gateway device diagnosis that provides of the embodiment of the invention 1;
Fig. 2 is the flow chart of the gateway device diagnosis that provides of the embodiment of the invention 2;
Fig. 3 is the structural representation of the NM server that provides of the embodiment of the invention 3;
Fig. 4 is the structural representation of the another kind of NM server that provides of the embodiment of the invention 3;
Fig. 5 is the structural representation of the diagnostic system that provides of the embodiment of the invention 4.
Embodiment
For making the purpose, technical solutions and advantages of the present invention clearer, embodiment of the present invention is described further in detail below in conjunction with accompanying drawing.
The operating terminal that the embodiment of the invention is alleged can be computer, panel computer, smart mobile phone etc.; Alleged gateway device can be home gateway etc.
Embodiment 1
As shown in Figure 1, present embodiment provides a kind of gateway device diagnostic method, can carry out step shown in Figure 1 by NM server, and this method comprises:
101, send checkup item to operating terminal and select the page, this checkup item selects the page to show at least one checkup item.
Wherein, checkup item selects the page when showing checkup item, and multiple display mode can be arranged, as showing the checkup item title, showing checkup item icon etc.
102, the request that the targeted diagnostics project is diagnosed that receives that operating terminal sends, targeted diagnostics project are that checkup item is selected the checkup item that is selected on the page.Certainly, the targeted diagnostics project selects the page to select by operating terminal at checkup item by the user.
103, receive request after, send the order that the targeted diagnostics project is diagnosed to gateway device, and obtain the diagnostic result of this targeted diagnostics project.
104, send the diagnostic result of this targeted diagnostics project to operating terminal.
The gateway device diagnostic method that present embodiment provides, NM server sends the checkup item that shows checkup item to operating terminal and selects the page, after operating terminal detects checkup item that checkup item selects the page to show and is selected, send the diagnosis request that the checkup item that is selected is diagnosed to NM server, trigger NM server and send the order that the checkup item that is selected is diagnosed to gateway device, and obtain the diagnostic result of this checkup item, thereby realize that the user diagnoses the checkup item that is selected at operating terminal control gateway device, and optional checkup item is abundant, is convenient to the user gateway device is carried out diagnosis control.
Embodiment 2
Present embodiment provides a kind of gateway device diagnostic method, and as shown in Figure 2, this method comprises:
201, operating terminal obtains the identity information of gateway device to gateway device.
For example, the user clicks the diagnosis button at the diagnostic operation interface of operating terminal logging in gateway equipment, and the trigger action terminal is obtained the identity information of this gateway device to gateway device.Wherein, the identity information of gateway device comprises the user name of ID, the gateway device of gateway device, in the summary password one or more.
202, gateway device sends NM server address and the identity information of self to operating terminal.
203, operating terminal sends the request of access according to the NM server address to NM server, and the identity information of gateway device is carried in this access request.
204, NM server receives the access request that operating terminal sends, and the identity information that inserts the gateway device that request carries is authenticated.
205, after the identity information of gateway device passes through authentication, NM server sends checkup item to operating terminal and selects the page, and this checkup item selects page to show at least one checkup item.
Particularly, checkup item selects the page to show alternative at least one checkup item, checkup item can comprise DSL (Digital Subscriber Line, digital subscriber line) professional diagnosis, speech business diagnosis etc., present embodiment does not limit the checkup item that checkup item selects the page to show.
Further, in the present embodiment, operating operation authority that can the setting operation terminal.For example, setting operation terminal A has the operating right of whole checkup items, and the checkup item that NM server sends to operating terminal A selects the page to comprise whole checkup items that NM server is supported; Setting operation terminal B has the operating right of part checkup item, the checkup item that NM server sends to operating terminal B selects the page only to comprise the part checkup item that the pipe server is supported, this part checkup item has the checkup item of operating right for operating terminal B.
206, operating terminal sends the request that the targeted diagnostics project is diagnosed to NM server, and the targeted diagnostics project is that checkup item is selected checkup item chosen on the page.Certainly, the targeted diagnostics project selects the page to select by operating terminal at checkup item by the user.
In the present embodiment, operating terminal sends the request that the targeted diagnostics project is diagnosed by the remote diagnosis interface to NM server.For example, operating terminal shows the checkup item selection page that NM server sends, this checkup item selects to show on the page options such as the professional diagnosis of DSL, speech business diagnosis, operating terminal detects the user and clicks the speech business diagnose option, sends the request that speech business is diagnosed to gateway device to NM server.
207, NM server sends the order that the targeted diagnostics project is diagnosed to gateway device, to trigger described gateway device described targeted diagnostics project is diagnosed.
For example, NM server sends the order that speech business is diagnosed to gateway device.
208, gateway device is diagnosed the targeted diagnostics project, obtains the diagnostic result of targeted diagnostics project.
For example, gateway device is diagnosed speech business after receiving the order that speech business is diagnosed, and obtains speech business Fault Diagnosis result.
209, gateway device returns the diagnostic result of targeted diagnostics project to NM server.
For example, gateway device returns speech business Fault Diagnosis result to NM server.
210, NM server sends the diagnostic result of targeted diagnostics project to operating terminal.
Present embodiment, as the case may be, NM server can send the diagnostic result of targeted diagnostics project to operating terminal, perhaps sends the diagnostic result of targeted diagnostics project and handles suggestion to operating terminal.For example, the NM server suggestion that sends speech business Fault Diagnosis result and speech business is restarted to operating terminal.
The gateway device diagnostic method that present embodiment provides, after NM server and operating terminal establish a communications link, NM server sends the checkup item that shows checkup item to operating terminal and selects the page, after operating terminal detects checkup item that checkup item selects the page to show and is selected, send the diagnosis request that the checkup item that is selected is diagnosed to NM server, NM server is diagnosed the checkup item that is selected according to this diagnosis request control gateway device, obtain diagnostic result, thereby realize that the user diagnoses the checkup item that is selected at operating terminal control gateway device, and optional checkup item is abundant, is convenient to the user gateway device is carried out diagnosis control.In addition, present embodiment can arrange different operating rights to the different operating terminal.
Embodiment 3
As shown in Figure 3, present embodiment provides a kind of NM server, and this NM server comprises: first transmitting element 301, receiving element 302, acquiring unit 303, second transmitting element 304, wherein,
First transmitting element 301 is used for sending checkup item to operating terminal and selects the page, and checkup item selects the page to show at least one checkup item;
Receiving element 302, the request that the targeted diagnostics project is diagnosed that be used for to receive that operating terminal sends, the targeted diagnostics project is that checkup item is selected the checkup item that is selected on the page;
Acquiring unit 303 after being used for receiving request, sends the order that the targeted diagnostics project is diagnosed to gateway device, and obtains the diagnostic result of targeted diagnostics project;
Second transmitting element 304 is used for to the diagnostic result of operating terminal transmission targeted diagnostics project.
Further, as shown in Figure 4, the NM server that present embodiment provides can also comprise, authentication ' unit 305 be used for to receive the access request that described operating terminal sends, and the identity information of the described gateway device that described access request is carried authenticates.
Preferably, acquiring unit 303 specifically is used for: send the order that the targeted diagnostics project is diagnosed to gateway device, trigger gateway device the targeted diagnostics project is diagnosed, obtain the diagnostic result of targeted diagnostics project; The diagnostic result of the targeted diagnostics project that the reception gateway device returns.
Receiving element 302 also is used for receiving the diagnosis request that operating terminal sends by the remote diagnosis interface.
Particularly, authentication ' unit 305 receives the access request of the identity information that carries gateway device, and identity information is authenticated, after authentication is passed through, first transmitting element 301 sends checkup item to operating terminal and selects the page, and checkup item selects the page to show at least one checkup item; The request that the targeted diagnostics project is diagnosed that first receiving element 302 receives that operating terminals send, the checkup item of this targeted diagnostics project for selecting to be selected on the page; Acquiring unit 303 sends the order that the targeted diagnostics project is diagnosed to gateway device after receiving the diagnosis request, and obtains the diagnostic result of targeted diagnostics project; Second transmitting element 304 sends the diagnostic result of targeted diagnostics project to operating terminal.
Need to prove, the NM server that present embodiment provides, when statement, only the division with above-mentioned each functional module is illustrated, in the practical application, can as required the above-mentioned functions distribution be finished by different functional modules, the internal structure that is about to equipment is divided into the functional module of putting through, to finish above-mentioned all or part of function.In addition, the NM server that present embodiment provides and gateway device diagnostic method belong to same design, and its specific implementation process sees method embodiment for details, repeats no more here.
The NM server that present embodiment provides, after establishing a communications link with operating terminal, NM server sends the checkup item that shows checkup item to operating terminal and selects the page, after operating terminal detects checkup item that checkup item selects the page to show and is selected, send the diagnosis request that the checkup item that is selected is diagnosed to NM server, NM server is diagnosed the checkup item that is selected according to this diagnosis request control gateway device, obtain diagnostic result, thereby realize that the user diagnoses the checkup item that is selected at operating terminal control gateway device, and optional checkup item is abundant, is convenient to the user gateway device is carried out diagnosis control.In addition, present embodiment can arrange different operating rights to the different operating terminal.
Embodiment 4
As shown in Figure 5, present embodiment provides a kind of diagnostic system, and this system comprises: NM server 51, gateway device 52, operating terminal 53, wherein,
Operating terminal 53 is used for sending the diagnosis request to NM server 51, triggers NM server 51 and sends the order that the targeted diagnostics project is diagnosed to gateway device 52, and obtain the diagnostic result of targeted diagnostics project; Receive the diagnostic result of the targeted diagnostics project of NM server 51 transmissions.
Need to prove that the function of the composition module of the NM server 51 in the present embodiment and unit and each module and unit is identical with above-described embodiment 3, sees also.
The diagnostic system that present embodiment provides, after NM server and operating terminal establish a communications link, NM server sends the checkup item that shows checkup item to operating terminal and selects the page, after operating terminal detects checkup item that checkup item selects the page to show and is selected, send the diagnosis request that the checkup item that is selected is diagnosed to NM server, NM server is diagnosed the checkup item that is selected according to this diagnosis request control gateway device, obtain diagnostic result, thereby realize that the user diagnoses the checkup item that is selected at operating terminal control gateway device, and optional checkup item is abundant, is convenient to the user gateway device is carried out diagnosis control.In addition, present embodiment can arrange different operating rights to the different operating terminal.
When the embodiment of the invention is mainly used in the gateway device diagnosis, can realize that the user can control gateway device at operating terminal and diagnose, and optional checkup item is abundant, for the user, more convenient.
The all or part of step that one of ordinary skill in the art will appreciate that realization above-described embodiment can be finished by hardware, also can instruct relevant hardware to finish by program, program can be stored in a kind of computer-readable recording medium, the above-mentioned storage medium of mentioning can be read-only memory, disk or CD etc.
Below only be preferred embodiment of the present invention, in order to limit the present invention, within the spirit and principles in the present invention not all, any modification of doing, be equal to replacement, improvement etc., all should be included within protection scope of the present invention.
Claims (9)
1. the diagnostic method of a gateway device is characterized in that, comprising:
Send checkup item to operating terminal and select the page, described checkup item selects the page to show at least one checkup item;
The request that the targeted diagnostics project is diagnosed that receives that described operating terminal sends, described targeted diagnostics project are that described checkup item is selected the checkup item that is selected on the page;
Send the order that described targeted diagnostics project is diagnosed to gateway device, and obtain the diagnostic result of described targeted diagnostics project;
Send the diagnostic result of described targeted diagnostics project to described operating terminal.
2. method according to claim 1 is characterized in that, describedly sends the order that described targeted diagnostics project is diagnosed to gateway device, and the diagnostic result that obtains described targeted diagnostics project is specially:
Send the order that described targeted diagnostics project is diagnosed to described gateway device, to trigger described gateway device described targeted diagnostics project is diagnosed;
Receive the diagnostic result of the described targeted diagnostics project that described gateway device returns.
3. method according to claim 1 is characterized in that, described step to the operating terminal transmission checkup item selection page comprises:
Receive the access request that described operating terminal sends;
The identity information of the described gateway device that described access request is carried authenticates;
When authentication is passed through, send described checkup item to described operating terminal and select the page.
4. method according to claim 3 is characterized in that, the identity information of described gateway device comprises: the ID of described gateway device, and/or the user name of described gateway device, and/or summary password.
5. a NM server is characterized in that, comprising:
First transmitting element is used for sending checkup item to operating terminal and selects the page, and described checkup item selects the page to show at least one checkup item;
Receiving element, the request that the targeted diagnostics project is diagnosed that be used for to receive that described operating terminal sends, described targeted diagnostics project is that described checkup item is selected the checkup item that is selected on the page;
Acquiring unit is used for sending the order that described targeted diagnostics project is diagnosed to gateway device, and obtains the diagnostic result of described targeted diagnostics project;
Second transmitting element is for the diagnostic result that sends described targeted diagnostics project to described operating terminal.
6. NM server according to claim 5, it is characterized in that, described acquiring unit specifically is used for: send the order that described targeted diagnostics project is diagnosed to described gateway device, to trigger described gateway device described targeted diagnostics project is diagnosed, and received the diagnostic result of the described targeted diagnostics project that described gateway device returns.
7. NM server according to claim 5 is characterized in that, also comprises:
Authentication ' unit be used for to receive the access request that described operating terminal sends, and the identity information of the described gateway device that described access request is carried authenticates;
First transmitting element is further used for sending described checkup item to described operating terminal and selecting the page when authentication is passed through.
8. a diagnostic system is characterized in that, comprising: NM server, operating terminal, gateway device, wherein,
Described NM server, be used for sending checkup item to operating terminal and select the page, described checkup item selects the page to show at least one checkup item, the request that the targeted diagnostics project is diagnosed that receives that described operating terminal sends, described targeted diagnostics project is that described checkup item is selected checkup item chosen on the page, send the order that described targeted diagnostics project is diagnosed to gateway device, and obtain the diagnostic result of described targeted diagnostics project, send the diagnostic result of described targeted diagnostics project to described operating terminal;
Described operating terminal, be used for sending described diagnosis request to described NM server, send the order that described targeted diagnostics project is diagnosed to trigger described NM server to gateway device, and obtain the diagnostic result of the described targeted diagnostics project of described NM server transmission.
9. diagnostic system according to claim 8 is characterized in that, described NM server comprises each described NM server among the claim 5-7.
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| CN113037525A (en) * | 2019-12-24 | 2021-06-25 | 中兴通讯股份有限公司 | Network fault diagnosis method and device, network equipment and computer readable medium |
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Application publication date: 20130717 |