CN103139741A - Communication management method and system based on user statuses - Google Patents
Communication management method and system based on user statuses Download PDFInfo
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- CN103139741A CN103139741A CN2011103743727A CN201110374372A CN103139741A CN 103139741 A CN103139741 A CN 103139741A CN 2011103743727 A CN2011103743727 A CN 2011103743727A CN 201110374372 A CN201110374372 A CN 201110374372A CN 103139741 A CN103139741 A CN 103139741A
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Abstract
The invention provides a communication management method and system based on user statuses. The method includes the steps that a first terminal sends current status information of a first user to a server; the server stores the current status information of the first user; a second terminal receives an instruction that a second user initiates a call to the first user; the second terminal sends a status inquiry request to the server according to the instruction to determine the current status of the first user; the server acquires the current status of the first user from the stored current status information and feeds the current status information back to the second terminal; and the second terminal determines whether to initiate a call to the first terminal according to the current status information of the first user. The communication management method and system have the advantages of being simple in configuration, convenient to operate, adaptable to different scenes, capable of avoiding real generation of communication and completely free of interference and manual rejection.
Description
Technical field
The present invention relates to communication technical field, particularly a kind of communication management method and system based on User Status.
Background technology
Mobile terminal device, for example mobile phone has spread in daily life, is the main path that people contact communication.And under special scene, medium including, but not limited to having a meeting, have a rest, conversing, people do not wish to answer other phone or receive note.For the processing of above-mentioned situation, common control method has following several:
1, the black/white list is set.Be that the user controls by black and white lists is set phone and the note that whether receives particular contact in mobile phone, yet said method is not considered user's scene at that time, very flexible and layoutprocedure are loaded down with trivial details, are not suitable for frequent modification.
2, send the refusal note.If the user receives incoming call when not wishing to receive calls, after hanging up the telephone, can send the note that sets in advance to the other side, why inconvenience is at present answered the call with explanation.
3, mobile phone special action.If the user receives incoming call when not wishing to receive calls, realize auto-hang up by special mobile phone action (as being reversed in the front, the back side upwards).Although the said method operation is simple, easily misoperation.
Yet method 2 and method 3 all need the user manually to finish communication process, and initiating communication side does not also know the current scene of user (have a meeting, have a rest, converse and be medium).Along with the development of mobile network (3G, WiFi), the user can connect the mobile network by mobile phone expediently, announces self current state to the contact person, and this state can be used as the prompting of contact person's initiating communication.
Summary of the invention
The present invention is intended to one of solve the problems of the technologies described above at least.
For this reason, it is simple that one object of the present invention is to propose a kind of configuration, easy and simple to handle, adapts to different scenes, can avoid the true generation of communicating by letter, and fully interference-free, more do not need the communication management method based on User Status of manually refusing.
Another object of the present invention is to propose a kind of communications management system based on User Status.
To achieve these goals, the embodiment of first aspect present invention has proposed a kind of communication management method based on User Status, comprises the following steps: first terminal sends the current state information of first user to server; Described server is preserved the current state information of described first user; The second terminal receives the instruction that the second user makes a call to described first user; Described the second terminal sends status query request according to described instruction to described server, to determine the current state of described first user; Described server obtains the current state information of described first user and feeds back to described the second terminal from the current state information of preserving; And described the second terminal judges whether to make a call to described first terminal according to the current state information of described first user.
In addition, the communication management method based on User Status according to the above embodiment of the present invention can also have following additional technical characterictic:
According to one embodiment of present invention, described current state information comprises managerial class, described managerial class comprise all incoming calls of rejection and note, rejection Stranger Calls, only receive the specific crowd incoming call, only receive note.
According to one embodiment of present invention, described the second terminal is according to described the second user of the prompting of the managerial class in the current state information of described first user.
According to one embodiment of present invention, described communication management method based on User Status also comprises: described first user sends the state update instruction to described server and changes the free time into the current state with described first user; Perhaps, the holding time of the current state information of the described first user of described server record, after the described holding time surpasses threshold time, the current state information of the described first user of deletion from the current state information of described preservation.
According to one embodiment of present invention, described threshold time is set by described first user, is sent to described server by described first terminal.
second aspect present invention embodiment has proposed a kind of communications management system based on User Status, comprise: mobile terminal device and server, described mobile terminal device comprises first terminal equipment and the second terminal equipment, wherein, described first terminal equipment is used for sending to described server the current state information of first user, described server is used for the current state information of described first user is preserved, and obtain the current state information of described first user and feed back to described the second terminal from the current state information of preserving, described the second terminal equipment is used for receiving the instruction that the second user makes a call to described first user, and send status query request according to described instruction to described server, to determine the current state of described first user, described the second terminal also is used for judging whether to make a call to described first terminal according to the current state information of described first user.
In addition, the communications management system based on User Status according to the above embodiment of the present invention can also have following additional technical characterictic:
According to one embodiment of present invention, described first terminal equipment comprises managerial class to the current state information that described server sends first user, described managerial class comprise all incoming calls of rejection and note, rejection Stranger Calls, only receive the specific crowd incoming call, only receive note.
According to one embodiment of present invention, described the second terminal also is used for described the second user of managerial class prompting according to the current state information of described first user.
According to one embodiment of present invention, described communications management system based on User Status also comprises: when described first user sent the state update instruction to described server, described server was used for changing the current state of described first user into the free time according to described state update instruction; Perhaps, after the holding time of the current state information of the described first user of described server record surpassed threshold time, described server was used for from the current state information of the described first user of current state information deletion of preserving.
According to one embodiment of present invention, described threshold time is set by described first user, and described first terminal equipment is used for described threshold time is sent to described server.
Additional aspect of the present invention and advantage part in the following description provide, and part will become obviously from the following description, or recognize by practice of the present invention.
Description of drawings
Above-mentioned and/or additional aspect of the present invention and advantage are from obviously and easily understanding becoming the description of embodiment in conjunction with following accompanying drawing, wherein:
Fig. 1 is the flow chart based on the communication management method of User Status of one embodiment of the invention; And
Fig. 2 is the structure chart based on the communications management system of User Status of one embodiment of the invention.
Embodiment
The below describes embodiments of the invention in detail, and the example of described embodiment is shown in the drawings, and wherein same or similar label represents same or similar element or the element with identical or similar functions from start to finish.Be exemplary below by the embodiment that is described with reference to the drawings, only be used for explaining the present invention, and can not be interpreted as limitation of the present invention.
In description of the invention, it will be appreciated that, term " first ", " second " only are used for describing purpose, and can not be interpreted as indication or hint relative importance.
In description of the invention, need to prove, unless clear and definite regulation and restriction are separately arranged, term " installation ", " being connected ", " connection " should be done broad understanding, for example, can be to be fixedly connected with, and can be also to removably connect, or connect integratedly; Can be mechanical connection, can be also to be electrically connected to; Can be directly to be connected, also can indirectly be connected by intermediary, can be the connection of two element internals.For the ordinary skill in the art, can concrete condition understand above-mentioned term concrete meaning in the present invention.
Development along with mobile network (3G, WiFi), the user can pass through easily mobile terminal device (mobile phone) and connect the mobile network, based on above-mentioned mobile network, the user can announce the current state information of self to the contact person, current state information can be used as the prompting of contact person's initiating communication.For this reason, embodiments of the invention have proposed a kind of communication management method based on user (contact person) state.That is to say, at first the communication initiator checked the other side's current state before initiating communication, determined according to the other side's current state and corresponding communication process mode whether this communication continues.
With reference to figure 1, the communication management method based on User Status according to the embodiment of the present invention comprises the following steps:
Step S101, first terminal send the current state information of first user to server.
At first set up the User Status follow-up service on server, first user (communication receiver) inputs to first terminal (mobile phone) with self residing state, and first terminal sends to the User Status follow-up service on server with the current state signal by mobile network (3G, WiFi etc.).For example by a condition managing instrument is installed at first terminal, above-mentioned condition managing instrument support but be not limited to demonstration, user's current state is set.User's state is as " normally ", " in meeting ", " have a rest " etc.By the condition managing instrument, current state information is announced in User Status follow-up service on server.
In one embodiment of the invention, current state information comprises managerial class, managerial class comprise all incoming calls of rejection and note, rejection Stranger Calls, only receive the specific crowd incoming call, only receive note etc.Be understandable that, the managerial class of the embodiment of the present invention is not limited to above-mentioned several, according to corresponding state, can increase other managerial class, and the present invention is to this not restriction.
Wherein, when first user just in session but during the state that is not limited to have a meeting, the user can arrange the current state signal for the grade of all incoming calls of refusal and note by first terminal, thus, avoids being bothered by other people between the first user session.
Having a rest but during the state that is not limited to have a rest, the current state signal can be made as the grade of refusal stranger incoming call when first user, avoiding thus first user to be bothered by the stranger when having a rest (After Hours).
Perhaps the user can also be the grade that only receives the specific crowd incoming call or only receive note with the current state signal setting, thus, can optionally answer some contact persons' phone or only receive note, for example can select only to receive household or friend's incoming call, avoid other contact persons' harassment calls.
Need to prove, the above embodiment of the present invention is not limited to this, for example, when first user just in session the time, also current state information can be arranged to other grades, no matter under any state, first user all can become the current state signal setting on any grade, and embodiments of the invention are to this not restriction.
Step S102, server is preserved the current state information of described first user.
In one embodiment of the invention, server is provided with for the database of preserving current state information, be after User Status follow-up service on server receives the current state information of first terminal, current state information is deposited in database on server.Certainly, in other example of the present invention, can also preserve current state information by alternate manner.In the following description, all save as example with current state information and be described in database, still, other preserving type all without loss of generality.
Easily understand, any mobile terminal that has above-mentioned User Status follow-up service can send current state information to server.
Step S103, the second terminal receives the instruction that the second user makes a call to described first user.
According to an above-mentioned embodiment, before the second user (contact person of pre-save in the first terminal of first user) called out first user by the second terminal (mobile phone), the second user sent to the second terminal with the instruction of calling out.
Step S104, described the second terminal sends status query request according to described instruction to described server, to determine the current state of described first user.
In other words, the second user before the first user initiating communication, at first the second terminal sends status query request to described server, and according to one embodiment of present invention, at first the condition managing instrument that the second terminal is installed checks the current state of first user (partner).
Step S105, server obtains the current state information of described first user and feeds back to described the second terminal from the current state information of preserving.
The status query request that server sends according to the second terminal, from the current state information of preserving, as finding the current state information of first user (partner) in database, comprise following grade as current state information, be all incoming calls of rejection and note, rejection Stranger Calls, only receive the specific crowd incoming call, only receive note etc., the second terminal is according to described the second user of the managerial class in the current state information of described first user prompting, as on the condition managing instrument of the second terminal to show.
Step S106, described the second terminal judges whether to make a call to described first terminal according to the current state information of described first user.
Particularly, when for example the second terminal current state information of receiving first user includes but not limited to following state information, as all incoming calls of rejection and note, rejection Stranger Calls etc., the expression first user is not wished received communication, the second user just can abandon this time communication, otherwise can initiating communication.When the second terminal can't be judged the current state of first user, namely at the current state information of the preservation of server, as the current state information of the first user that do not prestore in database, direct initiating communication.
In one embodiment of the invention, for example when the first user meeting is complete, wish the current state information that arranges is before changed into state informations such as receiving proprietary incoming call, first user sends the state update instruction to server and changes the free time into the current state with first user, at this moment, can think that first user withdraws from the User Status follow-up service, can control according to the habitual control method of first terminal.
In another example of the present invention, the holding time of the current state information of server record first user is after the described holding time surpasses threshold time, from the current state information of preserving, as the current state information of first user as described in deletion in database.It is the time that first user can the follow-up service of setup and use User Status, for example, when the user does not wish to answer in following two hours anyone incoming call, can the current state information of first user (refuse everyone incoming call) be set to two hours by the User Status follow-up service, after exceeding two hours, first terminal withdraws from the User Status follow-up service automatically, be the restriction that first terminal is not subjected to the service of user's status tracking, can control according to the habitual control method of first terminal.
Advantageously, according to an above-mentioned embodiment, threshold time is set by first user, is sent to described server by described first terminal.The duration that is the current state information of first user setting can be regulated, and is convenient, flexible, is applicable to the needs of different user.
The communication management method based on User Status according to the embodiment of the present invention, the second user (communication initiator) at first checked first user (communication receiver's) current state before initiating communication, determine according to the current state of first user (communication receiver) whether this communication continues.Compare with traditional method, the communication management method configuration based on User Status of the embodiment of the present invention is simple, easy and simple to handle, adapt to different scenes, can avoid the true generation of communicating by letter, first user (communication receiver) is not when wishing the situations such as incoming call answering, can be fully interference-free, more do not need manual refusal, the method for the embodiment of the present invention is not conflicted with above-mentioned conventional method simultaneously, can use simultaneously.
With reference to figure 2, the present invention embodiment has on the other hand proposed a kind of communications management system 200 based on User Status, comprises mobile terminal device 210 and server 220.
Mobile terminal device 210 comprises first terminal equipment 211 and the second terminal equipment 212.
First terminal equipment 211 is used for sending to server 220 current state information of first user (communication receiver).At first set up the User Status follow-up service on server 220, first user (communication receiver) inputs to first terminal equipment 211 (mobile phone) with self residing state, and first terminal equipment 211 sends to the User Status follow-up service on server 220 with the current state signal by mobile network (3G, WiFi etc.).For example by at first terminal equipment 211, a condition managing instrument being installed, above-mentioned condition managing instrument support but be not limited to demonstration, user's current state is set.User's state is as " normally ", " in meeting ", " have a rest " etc.By the condition managing instrument, current state information is announced in User Status follow-up service on server 220.
In one embodiment of the invention, first terminal equipment 211 comprises managerial class to the current state information that server 220 sends first users, managerial class comprise all incoming calls of rejection and note, rejection Stranger Calls, only receive the specific crowd incoming call, only receive note etc.Be understandable that, the managerial class of the embodiment of the present invention is not limited to above-mentioned several, according to corresponding state, can increase other managerial class, and the present invention is to this not restriction.
Wherein, when first user just in session but during the state that is not limited to have a meeting, the user can arrange the current state signal for the grade of all incoming calls of refusal and note by first terminal equipment 211, thus, avoids being bothered by other people between the first user session.
Having a rest but during the state that is not limited to have a rest, the current state signal can be made as the grade of refusal stranger incoming call when first user, avoiding thus first user to be bothered by the stranger when having a rest (After Hours).
Perhaps the user can also be the grade that only receives the specific crowd incoming call or only receive note with the current state signal setting, thus, can optionally answer some contact persons' phone or only receive note, for example can select only to receive household or friend's incoming call, avoid other contact persons' harassment calls.
Need to prove, the above embodiment of the present invention is not limited to this, for example, when first user just in session the time, also current state information can be arranged to other grades, no matter under any state, first user all can become the current state signal setting on any grade, and embodiments of the invention are to this not restriction.
Server 220 is used for the current state information of first user is preserved, with reference to figure 2, server 220 comprises database 221, as database 221 as described in current state information is added to, and obtains the current state information of first user and feed back to described the second terminal 212 from database 221.
After User Status follow-up service on server receives the current state information of first terminal, current state information is deposited in database on server.Certainly, in other example of the present invention, can also preserve current state information by alternate manner.In the following description, all save as example with current state information and be described in database, still, other preserving type all without loss of generality.In addition, easily understand, any mobile terminal that has above-mentioned User Status follow-up service can send current state information to server.
in addition, the status query request that server 220 also sends according to the second terminal equipment 212, from the current state information of preserving, as finding the current state information of first user (partner) in database 221, comprise following grade as current state information, be all incoming calls of rejection and note, the rejection Stranger Calls, only receive the specific crowd incoming call, only receive note etc., the second terminal equipment 212 is according to described the second user of the prompting of the managerial class in the current state information of described first user, as on the condition managing instrument of the second terminal equipment 212 to show.
The second terminal equipment 212 is used for receiving the instruction that the second user makes a call to first user, and send status query request according to instruction to described server 221, to determine the current state of first user, the second terminal equipment 212 also is used for judging whether to make a call to first terminal equipment 211 according to the current state information of first user.
On the one hand, the second terminal equipment 212 is used for receiving the instruction that the second user makes a call to first user, namely before the second user (contact person of pre-save in the first terminal of first user) called out first user by the second terminal equipment 212 (mobile phone), the second user sent to the second terminal equipment 212 with the instruction of calling out.
On the other hand, the second terminal equipment 212 sends status query request according to instruction to described server 221, to determine the current state of first user.Namely the second user before the first user initiating communication, at first the second terminal equipment 212 sends status query request to server 220, according to one embodiment of present invention, at first the condition managing instrument of the second terminal equipment 212 installations checks the current state of first user (partner).
Again on the one hand, the second terminal equipment 212 also is used for judging whether to make a call to first terminal equipment 211 according to the current state information of first user.Particularly, when for example the second terminal equipment 212 current state information of receiving first user includes but not limited to following state information, as all incoming calls of rejection and note, rejection Stranger Calls etc., the expression first user is not wished received communication, the second user just can abandon this time communication, otherwise can initiating communication.When the second terminal equipment 212 can't be judged the current state of first user, the current state information of the first user that does not namely prestore in the database 221 of server 220, direct initiating communication.
In one embodiment of the invention, when first user sends the state update instruction to server 220, as when the first user meeting is complete, wish the current state information that arranges is before changed into state informations such as receiving proprietary incoming call, first user sends the state update instruction to server 220 and changes the free time into the current state with first user, at this moment, can think that first user withdraws from the User Status follow-up service, can control according to first terminal equipment 211 habitual control methods.
In another example of the present invention, for example record at server 220 holding time of the current state information of first user, after the described holding time surpasses threshold time, from the current state information of preserving, as the current state information of first user as described in deletion in database 221.It is the time that first user can the follow-up service of setup and use User Status, for example, when the user does not wish to answer in following two hours anyone incoming call, can the current state information of first user (refuse everyone incoming call) be set to two hours by the User Status follow-up service, after exceeding two hours, first terminal equipment 211 withdraws from the User Status follow-up service automatically, be the restriction that first terminal equipment 211 is not subjected to the service of user's status tracking, can control according to first terminal equipment 211 habitual control methods.
Advantageously, according to an above-mentioned embodiment, threshold time is set by first user, is sent to server 220 by described first terminal equipment 211.The duration that is the current state information of first user setting can be regulated, and is convenient, flexible, is applicable to the needs of different user.
Simple in structure according to the communications management system based on User Status of the embodiment of the present invention, easy and simple to handle, adapt to different scenes, can avoid the true generation of communicating by letter, be that first user (communication receiver) is not when wishing the situations such as incoming call answering, can be fully interference-free, more do not need manual refusal.
In the description of this specification, the description of reference term " embodiment ", " some embodiment ", " example ", " concrete example " or " some examples " etc. means to be contained at least one embodiment of the present invention or example in conjunction with specific features, structure, material or the characteristics of this embodiment or example description.In this manual, the schematic statement of above-mentioned term not necessarily referred to identical embodiment or example.And the specific features of description, structure, material or characteristics can be with suitable mode combinations in any one or more embodiment or example.
Although illustrated and described embodiments of the invention, those having ordinary skill in the art will appreciate that: in the situation that do not break away from principle of the present invention and aim can be carried out multiple variation, modification, replacement and modification to these embodiment, scope of the present invention is by claim and be equal to and limit.
Claims (10)
1. the communication management method based on User Status, is characterized in that, comprises the following steps:
First terminal sends the current state information of first user to server;
Described server is preserved the current state information of described first user;
The second terminal receives the instruction that the second user makes a call to described first user;
Described the second terminal sends status query request according to described instruction to described server, to determine the current state of described first user;
Described server obtains the current state information of described first user and feeds back to described the second terminal from the current state information of preserving; And
Described the second terminal judges whether to make a call to described first terminal according to the current state information of described first user.
2. the communication management method based on User Status as claimed in claim 1, it is characterized in that, wherein, described current state information comprises managerial class, described managerial class comprise all incoming calls of rejection and note, rejection Stranger Calls, only receive the specific crowd incoming call, only receive note.
3. the communication management method based on User Status as claimed in claim 2, is characterized in that, described the second terminal is according to described the second user of the prompting of the managerial class in the current state information of described first user.
4. the communication management method based on User Status as claimed in claim 1, is characterized in that, also comprises:
Described first user sends the state update instruction to described server and changes the free time into the current state with described first user;
Perhaps, the holding time of the current state information of the described first user of described server record, after the described holding time surpasses threshold time, the current state information of the described first user of deletion from the current state information of described preservation.
5. the communication management method based on User Status as claimed in claim 4, is characterized in that, described threshold time is set by described first user, is sent to described server by described first terminal.
6. the communications management system based on User Status, is characterized in that, comprising: mobile terminal device and server, described mobile terminal device comprise first terminal equipment and the second terminal equipment,
Wherein, described first terminal equipment is used for sending to described server the current state information of first user,
Described server is used for the current state information of described first user is preserved, and obtains the current state information of described first user and feed back to described the second terminal from the current state information of preserving,
Described the second terminal equipment is used for receiving the instruction that the second user makes a call to described first user, and send status query request according to described instruction to described server, to determine the current state of described first user, described the second terminal also is used for judging whether to make a call to described first terminal according to the current state information of described first user.
7. the communications management system based on User Status as claimed in claim 6, it is characterized in that, described first terminal equipment comprises managerial class to the current state information that described server sends first user, described managerial class comprise all incoming calls of rejection and note, rejection Stranger Calls, only receive the specific crowd incoming call, only receive note.
8. the communications management system based on User Status as claimed in claim 7, is characterized in that, described the second terminal also is used for described the second user of managerial class prompting according to the current state information of described first user.
9. the communications management system based on User Status as claimed in claim 6, is characterized in that, also comprises:
When described first user sent the state update instruction to described server, described server was used for changing the current state of described first user into the free time according to described state update instruction;
Perhaps, after the holding time of the current state information of the described first user of described server record surpassed threshold time, described server was used for from the current state information of the described first user of current state information deletion of preserving.
10. the communications management system based on User Status as claimed in claim 9, is characterized in that, described threshold time is set by described first user, and described first terminal equipment is used for described threshold time is sent to described server.
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| CN104253909A (en) * | 2013-06-27 | 2014-12-31 | 北京旅信顺捷软件科技有限公司 | Communication method and system, and communication terminal |
| CN104851438A (en) * | 2014-02-18 | 2015-08-19 | 联想(北京)有限公司 | Information processing method and electronic device |
| CN105024916A (en) * | 2015-06-12 | 2015-11-04 | 深圳伊艾克斯信息技术有限公司 | An instant state information interaction method based on the Internet |
| CN105323730A (en) * | 2014-07-31 | 2016-02-10 | 李宏 | Method used for realizing information exchange transfer of both sides before talk |
| CN105681157A (en) * | 2014-11-20 | 2016-06-15 | 腾讯科技（深圳）有限公司 | Long connection performance prompting method and apparatus based on instant messaging |
| CN106603803A (en) * | 2015-10-20 | 2017-04-26 | 腾讯科技（深圳）有限公司 | Terminal control method and device |
| CN106790333A (en) * | 2015-11-24 | 2017-05-31 | 中兴通讯股份有限公司 | A kind of method of controlling operation thereof and device and a kind of event sharing method |
| CN108206926A (en) * | 2016-12-20 | 2018-06-26 | 北京视联动力国际信息技术有限公司 | A kind of method and device of conference management client and exterior terminal state synchronized |
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| CN105024916A (en) * | 2015-06-12 | 2015-11-04 | 深圳伊艾克斯信息技术有限公司 | An instant state information interaction method based on the Internet |
| CN106603803A (en) * | 2015-10-20 | 2017-04-26 | 腾讯科技（深圳）有限公司 | Terminal control method and device |
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