CN102129744B - Automatic transaction machine and automatic transaction method - Google Patents

Abstract

The present invention provides a high-performance automatic transaction machine capable of preventing forgetting to take back media, and can reliably prevent forgetting to take back media even when continuing transactions are performed. In the ATM (1) having the continuing transaction function of continuing to execute the next transaction under the state of media such as cards and banknotes in the machine, before continuing to transfer to the next transaction when a transaction is completed, for example, in the ATM ( 1) When there is a card to be handed over to the customer in the memory, it is notified that the card remains in the ATM (1) by blinking, so that the customer realizes that the card has been taken into the ATM (1), thereby Constitute the middle light (171) that prevents the card that forgets to take card from taking in.

Description

Automated trading machines and automated trading methods

technical field

The present invention relates to an automatic transaction machine used, for example, in an automatic transaction section of a financial institution, and more particularly to an automatic transaction machine and an automatic transaction method capable of preventing customers from forgetting to take back cash and cards used in transactions.

Background technique

In recent years, automated transaction machines such as ATMs (Automated Teller Machines) and ticket vending machines have spread widely. In addition, the contents of transactions handled in such automatic trading machines are also diversified. However, as the penetration rate of automatic transaction machines increases, the number of times that cash, cards, etc., which are discharged to the receiving surface of the automatic transaction machine are forgotten, increases. If the phenomenon of forgetting to take it back occurs, the cash, the card, etc. will be lost, which is likely to cause trouble. Therefore, in financial institutions, a lot of burden and labor are required to store, return to customers, and reissue media that have been forgotten.

Therefore, an automatic transaction machine having a countermeasure against forgetting to take back cash and cards has been proposed. For example, a medium processing device has been proposed (for example, refer to Patent Document 1) that guides the discharge of the medium by sound or image when returning the medium such as cash or card. And, at the same time as this discharge guidance is performed, the lamp provided near the medium return port is blinked. This attracts the customer's attention, prompting to receive the medium from the medium return port. In addition, the distance between the customer and the device is monitored, and when the customer leaves the device without taking out the medium, a caution message is output to notify the customer of forgetting to take the medium back.

Patent Document 1: Japanese Patent Application Laid-Open No. 9-35124

However, this kind of media processing apparatus sometimes performs a continuation transaction that moves on to the next transaction when there is a request for the next transaction after the completion of one transaction. For example, deposit and withdrawal transactions after balance inquiries, etc. In the case of continuing the transaction in this way, at the time of shifting to the next transaction, if the customer's bankbook and cards and other dedicated media exist within the device, they will continue to use it. Accordingly, the dedicated media is not returned until multiple transactions of the customer's requested transaction are completed. At this time, when the customer is satisfied with the first transaction and leaves the automatic transaction machine without performing the next transaction, the attention message for notifying the customer that he has forgotten to take back the medium such as the card is not output to the customer, so when continuing the transaction There is a problem that forgetting to take back the card or the like easily occurs.

Contents of the invention

Therefore, an object of the present invention is to provide an automatic transaction machine and an automatic transaction method that can reliably prevent forgetting to take back a medium even if a continuation transaction in which forgetting to take back the medium is likely to occur is performed, and has high performance in preventing forgetting to take back.

The automatic transaction machine of the present invention is characterized in that it includes: a control unit, which controls the transfer of cards, banknotes, and details between customers; bayonet lights, banknote lights, and statement lights, so that when the above-mentioned cards are handed over , banknotes, and statements are processed around the card insertion port, the banknote deposit and withdrawal port, and the statement issuing port to emit light; and a detection sensor that detects that the card delivered to the customer exists in the machine. This automatic transaction machine has the function of using The above-mentioned card exists in the state of the machine to continue the next transaction. The automatic transaction machine has a medium residual notification mechanism. When a transaction is completed, the medium residual notification mechanism continues to transfer to the next transaction before the continuation transaction. When the card delivered to the customer is present in the machine, it is notified that the card remains in the machine; the above-mentioned medium remaining notification mechanism includes a card taking-in light that emits light to notify, and the above-mentioned card taking-in light and The banknote slot lights are separated and arranged side by side in the vicinity of the banknote deposit and withdrawal port separated from the above-mentioned card insertion port that is processed when the above-mentioned card is handed over. The lamp lights up or blinks while the card is being inserted.

Invention effect

According to the present invention, it is possible to provide an automatic transaction machine with high service performance, which allows customers during transactions to raise awareness of receiving media so that media such as cards and banknotes that should be delivered to customers after the transaction is completed can be delivered to the customer reliably. customers, thereby reliably preventing forgetting to retrieve media.

Description of drawings

Fig. 1 is a structural diagram of a transaction system connecting an ATM and a host computer.

Fig. 2 is a front view showing an operation unit of the ATM.

Fig. 3 is a plan view showing a light emitting state of a lamp during card insertion.

Fig. 4 is a block diagram showing the internal structure of the ATM.

Fig. 5 is a flowchart showing transaction processing operations of the ATM.

FIG. 6 is a display diagram showing a transaction start screen displaying an input unit.

Fig. 7 is a display diagram showing the transaction selection screen of the display input unit together with the card taking in.

Fig. 8 is a display diagram showing a continuation transaction selection screen of the display input unit together with a card taking in process.

Fig. 9 is a display diagram showing another display example showing a transaction selection screen of an input unit and a card taking in process.

Fig. 10 is a display diagram showing another display example of a continuation transaction selection screen of an input unit and a card taking in progress.

Mark description

1. ATM, 10. Operation part, 11. Display and input part, 12. Card insertion port, 14. Banknote deposit and withdrawal port, 15. Statement issuing port, 100. Control part, 121. Bayonet lights, 141. Note port Lamp, 151, statement table port light, 170, light control section, 171, card taking in light, 171a, card drawing, 171b, character in card taking in, 180, continuation transaction button, 200, end button

Detailed ways

Next, an embodiment of the automatic transaction machine of the present invention will be described with reference to the drawings.

FIG. 1 is a block diagram of a cash transaction system constructed by connecting an ATM 1 installed in an automatic transaction area of a financial institution and a host computer 2 through a communication line 3 . In this cash transaction system, when a customer operates ATM1 and performs a transaction, the customer inputs the card and password which are identity authentication information to this ATM1. Accordingly, the host 2 performs personal authentication. When the host computer 2 authenticates the customer and approves the customer's transaction, it executes an automatic transaction designated by the customer, such as balance inquiry or banknote deposit and withdrawal transaction.

FIG. 2 shows the operation unit 10 of ATM1. The operation part 10 of this ATM1 is provided in the upper part front surface of ATM1 comprised as a vertically long box shape as a customer receiving surface (customer receiving surface). The operation unit 10 is provided with a display input unit 11 , a statement issuing port 15 , a card insertion port 12 , a password input unit 13 and a banknote deposit and withdrawal port 14 .

The display input unit 11 is provided largely on the upper left side of the operation unit 10 as a display surface. Transaction information and input guidance information used by the customer for transactions are displayed on the display input unit 11 . In addition, a panel surface is provided that uses the display surface of the display input unit 11 as a touch input surface.

The card insertion port 12 is opened on the lower right side of the operation part 10 . Cards used for transactions, such as cash cards, can be inserted and ejected into the card insertion port 12 . Also, when starting a transaction, a card is inserted into the card insertion port 12, and the card is ejected from the card insertion port 12 after the transaction is completed.

The password input unit 13 is provided at the lower center of the operation unit 10 . The password input unit 13 is composed of a plurality of input key groups arranged with numeric keys such as 0 to 9 keys. Also, select these input keys to enter a password.

The banknote deposit and withdrawal port 14 is provided on the lower left side of the operation part 10 . The banknote deposit and withdrawal port 14 is usually covered by a gate. And, when depositing or withdrawing money for starting a transaction, the gate is opened to deposit and withdraw banknotes.

A statement issuing port 15 is provided on the upper right side of the operation unit 10 . At the end of the transaction, a statement with transaction contents printed is issued from the statement issuing port 15 .

In addition, near the card insertion port 12 of the operation unit 10 , a card insertion port light (hereinafter referred to as a bayonet light) 121 for lighting guidance is arranged in parallel. In addition, near the banknote deposit and withdrawal port 14, a banknote deposit and withdrawal port light (hereinafter referred to as a paper money port light) 141 for light emission guidance is arranged in parallel. In addition, near the statement issuing unit 15 , a statement issuing port light (hereinafter referred to as a list port light) 151 for light emission guidance is arranged side by side. These lamps 121, 141, 151 are lit or flickered to draw the customer's attention to the light-emitting parts to clearly indicate the order of transactions, and have the effect of guiding the transaction operation smoothly.

Moreover, the card taking-in lamp|ramp 171 which emits light separately from the said banknote slot lamp 141 is provided in parallel near the banknote deposit/withdrawal opening 14. As shown in FIG. This card taking in lamp 171 notifies that a card has been inserted into the card insertion opening 12 located at a position apart from the banknote depositing and withdrawing opening 14 by emitting light. In addition, as shown in FIG. 3 , the card taking in lamp 171 has a card picture 171 a expressing a card image and a card taking in character 171 b printed on the lamp display surface.

When the card taking-in lamp 171 is illuminated, the card picture 171a and the card taking-in Chinese character 171b are clearly displayed, so that the customer can be notified during the transaction that the card currently used by the customer in the transaction has been taken into the machine. Case.

In this way, the card taking in lamp 171 serves to notify the customer in advance that the card will be returned after the transaction. The lamp 171 is illuminated during card taking in, so that the customer is aware of taking out the card, preventing forgetting to take back the card.

FIG. 4 is a block diagram showing the internal structure of ATM1. To the control unit 100 for controlling the ATM 1, a display input processing unit 110, a card processing unit 120, a password input processing unit 130, a banknote processing unit 140, a statement issuance processing unit 150, a communication control unit 160, and a lamp control unit are connected. Section 170. Moreover, the said processing part 110-150 and the control parts 160 and 170 are controlled based on the instruction|command of this control part 100, and the processing necessary for various transactions of ATM1 is performed by this control.

The display input processing unit 110 has a display processing function of displaying transaction information and input guidance information on the display input unit 11 . In addition, a panel surface as a touch sensor is provided on the flat display surface of the display input unit 11 . The display input processing unit 110 has a touch input processing function in which a customer performs a touch input on the panel surface to instruct.

The card processing unit 120 accepts a card used for a transaction from the card insertion slot 12 . Furthermore, it has a card processing function of reading the data recorded on the accepted card, recording the data indicating the completion of the transaction on the card, and ejecting it through the card insertion port 12 .

The password input processing unit 130 is provided as an acquisition unit that acquires authentication information for authenticating a customer. Then, it is detected that a password is input to the password input unit 13 at the start of the transaction. The control unit 100 confirms whether or not an appropriate password has been input according to the detected information on the number input positions of the 0-9 numeric keys.

The banknote processing part 140 accepts the banknote put into the banknote deposit/withdrawal slot 14 at the time of deposit, and stores it in the storage part in a machine. Moreover, it has the deposit/withdrawal process function which discharges the banknote of the designated denomination from an accommodating part, and discharges to the banknote deposit/withdrawal slot 14 at the time of withdrawal.

The statement issuing processing unit 150 issues a statement describing the transaction details through the statement issuing port 151 when the transaction is completed.

The communication control part 160 performs communication control between ATM1 connected via the communication line 3, and the host computer 2 between transmission and reception.

The lamp control unit 170 controls the above-mentioned bayonet slot lamp 121 , banknote slot lamp 141 , statement table lamp 151 , and card receiving lamp 171 to light or blink to perform light emission control. Among them, the bayonet lamp 121 , the banknote aperture lamp 141 , and the statement aperture lamp 151 are illuminated or extinguished according to the entry and exit of cards, banknotes, and the statement. On the other hand, the card taking in light 171 is used as a warning means for preventing the card from being taken back, and emits light to attract the attention of the customer.

The control part 100 performs control of the medium delivering means which delivers the medium, such as a card, a banknote, and a statement, between a customer and ATM1. Specifically, the control unit 100 drives and controls the card processing unit 120, the banknote processing unit 140, and the statement issuance processing unit 150. The card processing unit 120 inputs and outputs cards from the card insertion port 12, and the banknote processing unit 140 takes in and out of banknotes. The bill slot 14 loads and outputs banknotes, and the statement issuing processing unit 150 issues a statement from the statement issuing port 15 . Based on this, delivery of media such as cards, banknotes, and statement sheets is performed.

In addition, the control unit 100 has a function of controlling the above-mentioned lamp control unit 170 to control the card insertion port 12, the banknote deposit and withdrawal port 14, and the statement issuing port 15, which are media processing ports for handling cards, banknotes, and statement delivery. Make its perimeter glow, thereby making the customer visually aware. That is, the lamp control unit 170 is controlled so that the bayonet lamp 121 , the banknote lamp 141 , and the statement lamp 151 as media processing lamps are controlled to emit light, thereby guiding the customer's transaction operation smoothly.

Moreover, it is equipped with the detection sensor which can detect the card which should be returned to a customer, when taking in the inside of ATM1, not shown. Moreover, the detection sensor which can detect the remaining banknote when the banknote which should be handed over to a customer remains in the inside of ATM1 is provided, not shown in figure. In addition, a detection sensor (not shown) capable of detecting the presence of a card, a banknote, and a statement is also provided at the positions of the card insertion port 12 , the banknote deposit and withdrawal port 14 , and the statement issuing port 15 . These sensor signals have a detection structure in which the control unit 100 checks and monitors the input and output states of cards, banknotes, and statements.

In addition, when the control unit 100 completes one transaction or terminates a transaction in the middle, in addition to terminating the transaction, it also has a transaction continuation function to continue to the next transaction. In the case of executing this continuation transaction, for example, the card used for the first transaction is taken into the machine and then transferred to the second transaction.

And, when one transaction is completed, if the card delivered to the customer exists in the machine, the customer can be notified of this situation by making the card taking-in lamp 171 as the medium remaining notification means light up or blink.

Here, when continuing the transaction, if the customer mistakenly judges that the continuing transaction is complete, the customer may return without waiting for the card to be returned. At this time, the situation of forgetting to take back the card will occur.

Furthermore, if the card taking in lamp 171 is turned on or flickers to emit light before transferring to the continuation of the transaction, the customer can be notified in advance that the card that should be returned has been taken in the machine. In addition, the customer can be notified in advance that the card to be returned has been taken into the machine before the transaction ends when the transaction is continued.

In this way, when a continuous transaction is performed, it is possible to display in advance that the card to be returned is taken into the machine and to guide it. Therefore, the customer knows not only the first transaction but also the second transaction or the third transaction, and it is clear that the card used in the transaction is returned and handed over after the transaction in which continuous transactions have been performed multiple times in succession is completed. As a result, the customer who is currently in the transaction is made aware of the handover of the card, the problem of forgetting to take back the card can be naturally solved, and the effect of improving the service performance to the customer and the transaction reliability can be obtained.

In addition, a medium remaining lamp may be arranged near a media processing port different from the media processing port that is processed when the media such as cards and banknotes are delivered. For example, the card insertion and withdrawal lamp 171 may be provided not in the card insertion opening 12 but in the vicinity of the banknote insertion and withdrawal opening 14 different from the card insertion opening 12 (see FIG. 2 ).

In this case, when the customer receives the banknotes ejected to the banknote deposit and withdrawal slot 14, he not only receives the banknotes by lighting or blinking the card taking in lamp 171, but also can be aware of receipt of the card in the machine. Thereby, even if the position of the banknote deposit/withdrawal port 14 to be processed at present is separated from the position of the card insertion port 12 to be processed next, both of them can be linked to indicate to the customer that the card should be returned. That is, when a banknote is taken out, the card taking in lamp 171 lights up brightly in the vicinity. Therefore, it is possible to notify the customer of receipt of the card from the card insertion port 12 at a position away from the banknote deposit and withdrawal port 14 . Thereby, it is possible to reliably prevent forgetting to take back the card.

In addition, the control unit 100 has a display function of displaying this fact on the display input unit when it is detected by the above-mentioned detection sensor not shown that a medium such as a banknote or a card to be delivered to the customer is taken into the machine. 11. Thereby, the customer can know that the card is returned after the transaction is completed.

For example, when the card processing unit 120 detects that the card is taken in, as shown in FIGS. 7 and 8, the control unit 100 displays the card picture 171a and Character 171b during card import. As a result, when the end button 200 that is operated near the end of the transaction is pressed, the card image 171a and the character 171b that the card is being taken in are displayed, so that the customer can clearly recognize that the card is being taken in.

In addition, the control unit 100 has a function as a light emission control means that causes the light emission timing of the medium remaining lamp to emit light at a timing different from the light emission timing of other medium processing port lamps provided in other medium processing ports. For example, the card taking-in lamp 171 that emits light near the bill slot 14 can be turned on at a timing different from that of the bayonet lamp 121 provided on the card slot 12 .

By changing the light emission timing by the control unit 100 , it is possible to make light emission at a timing corresponding to the return processing operation of the medium, such as when returning a card. In addition, it is possible to emit light at the timing corresponding to the transaction transfer of the continuation transaction, and it is possible to perform light emission control that improves the consciousness of taking out the card taken out from the machine.

The light emission control of these lamps has a collective light emission control function in which the control unit 100 makes a plurality of residual medium lamps light simultaneously, in addition to lighting each lamp individually according to the transaction order. The simultaneous light emission control function can make multiple lights emit light at the same time for enhanced display. For example, if all the lamps of the operation unit 10 are made to light up or blink together to emit light, the customer can easily transmit the message from ATM1 in addition to the display guidance of the display input unit 11 during the transaction process, and improve the efficiency of card withdrawal. conscious concern.

The transaction processing operation|movement of ATM1 comprised in this way is demonstrated with reference to the flowchart of FIG.

The control unit 100 displays to the display input unit 11 of the ATM1: the guide screen showing the insertion operation state of the card shown in FIG. Insert the card (step S1).

Following the card insertion guide, the customer inserts the card into the card insertion port 12 . When the card is inserted, the control unit 100 reads the card data such as the account number written on the card at the card processing unit 120 . When the control unit 100 reads the card data and accepts the card (step S2 ), after confirming the insertion of the card, it turns off the bayonet lamp 121 (step S3 ).

The control unit 100 displays a guidance screen requesting input of a password on the display input unit 11, and causes the customer to input the password. After the password is input, the control unit 100 communicates with the host 2 to confirm whether the password is correct (step S4 ).

After the password is authenticated, as shown in FIG. 7 , the control unit 100 displays a transaction selection screen for balance inquiry, deposit, withdrawal, remittance, statement issuance, and end on the display input unit 11 to allow the customer to select a transaction item. At this time, a card picture 171 a showing that the card used by the customer for transaction is taken into the machine and a character 171 b showing that the card is being taken in are further displayed on the display input unit 11 (step S5 ).

When the customer selects and presses any button used in the transaction, the control unit 100 executes the processing of the transaction item selected by the customer (step S6 ). In this transaction process, when the customer terminates the transaction, or until one transaction process designated by the customer ends, the card used in the transaction still exists in the machine. Therefore, the control unit 100 blinks the card taking in lamp 171 to notify the customer of this, so that the customer is aware of the fact so that the card will not be forgotten (step S7 ).

Next, when the transaction is terminated or before one transaction is terminated, the control unit 100 displays a selection screen of the continue transaction button 180 and the end button 200 on the display input unit 11 as shown in FIG. 8 . Thereby, the customer is allowed to select whether to continue with the next transaction (step S8). And, at this time, on the display input unit 11, the card picture 171a and the character 171b in which the card is being taken in are displayed near the end button 200 to make the customer aware that the card has been taken into the machine.

When the customer selects the end button 200 to end a transaction, the control unit 100 makes the card taking-in lamp 171 go out, and makes the bayonet lamp 121 blink, and removes the card from the card while the customer notices the card insertion port 12. The insertion port 12 is returned (step S9).

When the card returned to the card insertion slot 12 is pulled out by the customer, the control unit 100 turns off the bayonet lamp 121, and judges that one appropriate transaction item designated by the customer is completed. For example, when the transaction is "withdrawal", one withdrawal transaction is completed when the customer takes out the banknotes for withdrawal; The balance inquiry transaction ends, and when the transaction is "detail issue", when the customer pulls out the issued statement, one detail issue transaction ends (step S10).

However, in the above-mentioned step S8, when the customer selects to continue the transaction and presses the continuation transaction button 180, the control unit 100 turns off the card taking in light 171 (step S11), returns to the transaction selection display step S5, and moves to the next transaction item. The continuation transaction after step S5 is started.

Next, a countermeasure against forgetting to take back the card at the time of the transfer of the above-mentioned continuous transaction will be described in detail.

For example, when the first transaction is a withdrawal transaction, the customer inserts a card into the card insertion slot 12 of the ATM 1 and performs a password input operation to the password input unit 13 . When these data are authenticated, the withdrawal transaction is permitted, and the control unit 100 discharges the withdrawal banknotes of the amount designated by the customer to the banknote deposit and withdrawal slot 14 . In parallel with this withdrawal operation, the banknote removal guidance is displayed on the display input unit 11, and the banknote slot lamp 141 is turned on to guide the banknotes to be ejected to the banknote deposit and withdrawal slot 14. After that, the gate is opened to allow the banknotes to be taken out, and after it is confirmed that the customer has taken out the banknotes, the gate is closed.

When the control part 100 detects that a customer has taken out a banknote from the banknote deposit/withdrawal slot 14, since the card used for a transaction remains in the machine, the card taking in lamp 171 blinks. In this case, when a customer receives a banknote from the banknote deposit/withdrawal port 14, since the card taking in lamp 171 is blinked, the customer's awareness of taking out a card can be raised.

Therefore, even if the position of the banknote deposit and withdrawal opening 14 is far from the position of the card insertion port 12, the associated light-emitting guiding function hints to take out the card, thereby reliably preventing forgetting to take back the card. That is, when taking out a banknote, near the banknote deposit and withdrawal port 14, as shown in FIG. The awareness of banknotes can also improve the awareness of receiving a card from the card insertion port 12 at a position away from the banknote deposit and withdrawal port 14 . Therefore, forgetting to take out the card can be reliably prevented.

In this embodiment, the flashing start timing of the card taking in lamp 171 is set as the time when the customer takes out the banknotes from the banknote deposit and withdrawal port 14, but when closing the gate of the banknote deposit and withdrawal port 14, etc., as long as it is a transaction designated by the customer, The timing of completion is not particularly limited.

In addition, in the above configuration example, the bayonet light 121 and the card taking-in light 171 are arranged separately, but the bayonet light 121 may be replaced by the card taking-in light 171 .

In addition, the blinking pattern of the bayonet lamp 121 when the card processing operation is induced to the customer by emitting light, and the blinking pattern of the card taking in lamp 171 when the transaction processing is completed may be changed. For example, the blinking time may be set to a short time such that the blinking of the card taking-in lamp 171 is conspicuous. Furthermore, the light emission color of the bayonet lamp 121 and the light emission color of the card taking in light 171 may be changed. In addition, when the transfer of the transaction is continued, not only the card taking in light 171 but also the bayonet light 121 may be made to blink at the same time. Moreover, while a card is being taken in to ATM1 (step S2 - step S9), you may make the card taking in lamp|ramp 171 light all the time.

And, the card drawing 171a that is displayed on the display input unit 11 as a mechanism to prevent forgetting to take the card can not only be displayed near the end button 200, but can also be displayed on the display surface of the end button 200 as shown in FIGS. 9 and 10 .

At this time, the card picture 171a is displayed on the end button 200 itself, so when the end button 200 that is operated near the end of the transaction is pressed, the card picture 171a is clearly felt, and the card picture 171a can be clearly recognized. Condition. In addition, since the character 171b of card taking in corresponding to the card picture 171a is displayed near the end button 200, it is easy to understand that the display can be further enhanced as a mechanism for preventing forgetting to take out the card.

As mentioned above, if the card returned to the customer after the transaction is present in the machine, the return guidance of the card is not carried out after the transaction of the continuation transaction is completed, but the return guidance is given to the customer before the transaction of the continuation transaction is completed. This enables customers who are using transactions to increase their awareness of taking out cards. Therefore, forgetting to take out the card can be reliably prevented. In addition, a warning can be given before choosing whether to continue the transaction, so it is possible to reliably prevent forgetting to take out the card.

The present invention is not limited to the structure described in the above-mentioned one example, and many embodiments can be obtained. For example, in the above-described embodiments, cards, banknotes, and statements have been described as examples of media, but media such as passbooks and coins are also applicable. In addition, it can also be applied to an automatic transaction device exclusively for deposits and withdrawals.

Industrial availability

It can be applied to all automatic transaction machines such as ATMs and ticket vending machines.

Claims (5)

1. an automated transaction machine, is characterized in that, comprising:

Control part, be controlled at and client between block, the handing-over of bank note and detail list;

Bayonet socket lamp, bank note mouth lamp and detail list mouth lamp, make the periphery of card insert opening, bill deposit/withdrawal mouth and the detail list distribution processed when above-mentioned card, bank note and detail list in handing-over mouthful luminous; And

Detecting sensor, detects the card of paying to client and is present in this situation in machine,

This automated transaction machine has makes above-mentioned card be present in the continuous business function that continues to carry out next transaction under the state in machine,

This automated transaction machine possesses the residual mechanism of informing of medium, this medium is residual inform that mechanism continues to transfer to the continuous business of next transaction when having completed a transaction before, in the situation that the card of paying to client is present in machine, inform that in machine, remaining this blocks this situation;

Above-mentioned medium is residual informs that mechanism comprises that card luminous and that inform is taken into middle lamp, above-mentioned card be taken into middle lamp separate with above-mentioned bank note mouth lamp and be set up in parallel be configured in the bill deposit/withdrawal mouth that leaves from the above-mentioned card insert opening of being processed during above-mentioned card in handing-over position near, when client receives the bank note of discharging to above-mentioned bill deposit/withdrawal mouth, make above-mentioned card be taken into middle lamp and light a lamp or glimmer.

2. automated transaction machine according to claim 1, is characterized in that,

Possessing near card that the ，Gai of light emitting control mechanism light emitting control mechanism makes to be located at above-mentioned bill deposit/withdrawal mouth is taken into middle lamp is taken into middle lamp luminous timing at this card timing different from the luminous timing of bayonet socket lamp that is located at above-mentioned card insert opening and carries out luminous.

3. automated transaction machine according to claim 1, is characterized in that,

Above-mentioned medium is residual informs that mechanism also comprises card display part, and this card display part is presented at and in machine, is had this situation of above-mentioned card by card graphic.

4. automated transaction machine according to claim 3, is characterized in that,

To represent that client hands over wield above-mentioned card to be taken into the demonstration in being taken into of the card of this situation in machine, be shown in the display surface that is included in the conclusion button that carries out input operation when closing the transaction is confirmed this conclusion button near.

5. an automatic transaction method, is characterized in that,

Continue to transfer to the continuous business of next transaction when client uses automated transaction machine to complete a transaction before, in the situation that the card of paying to client is present in machine, the residual mechanism of informing of medium possessing by this automated transaction machine, when client receives the bank note of discharging to bill deposit/withdrawal mouth, making card be taken into middle lamp lights a lamp or glimmers, inform that in machine, remaining this blocks this situation, above-mentioned medium is residual informs that mechanism comprises that above-mentioned card luminous and that inform is taken into middle lamp, this card be taken into middle lamp separate with bank note mouth lamp and be set up in parallel be configured in the above-mentioned bill deposit/withdrawal mouth that leaves from the card insert opening of being processed during above-mentioned card in handing-over position near.

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