CN102056326B - Calling method and equipment - Google Patents

Abstract

The embodiment of the present invention discloses a call method and equipment, the method includes: when the terminal receives a call request from the user for the called number, the terminal judges whether the called number is the switchboard number; the called number When it is the switchboard number, the terminal displays the extension number corresponding to the switchboard number for the user to choose, and calls the extension number selected by the user after the switchboard number is connected. Through the present invention, the complex operation of memorizing the extension number of the contact person and manually inputting the extension number is avoided, the efficiency of the user calling the phone is improved, and the sense of experience is enhanced.

Description

A calling method and device

technical field

The present invention relates to the technical field of communication, in particular to a calling method and equipment. the

Background technique

The development of science and technology is constantly changing people's daily life. As a portable mobile phone, it has become the most representative product in the information age. With its small size, mobility and portability, it has great influence on people's work and life. Huge changes have taken place. With the development of science and technology, mobile phones have gradually changed from an initial communication tool to a kind of multimedia, which can surf the Internet, watch videos, chat and so on. But among them, as a communication tool in modern life, the mobile phone is its most basic function, which shortens the distance between people and improves people's communication efficiency, which undoubtedly brings great convenience to human beings. the

In the address book of existing terminal products, the contacts are designed and implemented as personal contacts, and the phone numbers of the contacts are usually in the form of mobile phone numbers and landline numbers. Among them, the landline number of the contact's actual phone number may be the contact's home phone number, which usually does not exist in the form of an extension, but a direct dial number; or the landline number may be the phone number of the contact's company or school, etc. , usually the phone number is the switchboard number plus the extension number, and the extension number needs to be called when the switchboard number is dialed through. There are three application scenarios for users to call extension numbers:

1. The user clearly knows the personal contact or department of a company that needs to be contacted, searches for the company entry from the address book, calls the switchboard and then calls the extension. Such as calling someone at a partner company. the

2. The user clearly knows the personal contact or department of a company that needs to be contacted, searches for the contact entry or department entry from the address book, calls the switchboard and then calls the extension. the

3. The user only knows the switchboard number of the company that needs to be contacted, searches for the company entry from the address book, and presses the prompt tone to call the extension after wanting to call the switchboard. If you call the customer service of a certain company, press the prompt tone to select the department. the

In the process of realizing the present invention, the inventor finds that there are at least the following problems in the prior art:

In the prior art, no matter which of the above three application scenarios, whenever the contact's phone number has an extension number, the user needs to manually input the extension number after calling the switchboard number. At this time, the user needs to memorize or look up the extension number of the contact, and manually inputting the extension number increases the complexity of the user's operation, so the user's call efficiency is low and the user experience is poor. the

Contents of the invention

Embodiments of the present invention provide a calling method and device, which are used to avoid the complicated operations of memorizing the extension number of a contact and manually inputting the extension number, improving the efficiency of calling a phone and enhancing the user experience. the

An embodiment of the present invention provides a calling method, including:

When the terminal receives the user's call request for the called number, the terminal judges whether the called number is the switchboard number;

When the called number is a switchboard number, the terminal displays an extension number corresponding to the switchboard number for the user to select, and calls the extension number selected by the user after the switchboard number is connected. the

Wherein, the switchboard number and the extension number constitute the contact's phone number; when the switchboard number of the contact corresponds to only one extension number, the attribute of the contact is a personal contact; when the contact's When the switchboard number corresponds to at least two extension numbers, the attribute of the contact is a company contact;

When the called number is the switchboard number, the terminal displaying the extension number corresponding to the switchboard number for the user to choose includes:

When the attribute of the contact is a personal contact, the terminal displays the unique extension number corresponding to the switchboard number for the user to select according to the switchboard number; or

When the attribute of the contact is a company contact, the terminal displays at least two extension numbers corresponding to the switchboard number for the user to choose according to the switchboard number. the

Wherein, when the called number is the switchboard number, before the terminal displays the extension number corresponding to the switchboard number for the user to select, it includes: the terminal stores the switchboard number and the corresponding extension number;

The terminal stores the switchboard number and the corresponding extension number specifically including:

When creating a personal contact, the terminal storing the switchboard number and the corresponding extension number specifically includes: the terminal storing the switchboard number; the terminal storing the unique extension number corresponding to the switchboard number;

When creating a company contact, the terminal storing the switchboard number and the corresponding extension number specifically includes: the terminal storing the switchboard number; the terminal storing at least two extension numbers corresponding to the switchboard number; the terminal naming Every extension number. the

Among them, also include:

The terminal associates the phone number whose attribute is a personal contact with the phone number whose attribute is a company contact, and the phone number whose attribute is a personal contact and the phone number whose attribute is a company contact have the same switchboard number. the

Among them, also include:

When the terminal calls the switchboard number, the terminal does not obtain the extension number that the user wants to call, and after the user manually calls the extension number, prompts the user whether to store the called extension number;

When the terminal calls the switchboard number, if the terminal fails to obtain the extension number to be called selected by the user, it switches to voice service or manual service. the

An embodiment of the present invention provides a calling device, including:

A judging module, configured to judge whether the called number is the switchboard number when receiving a call request from the user to the called number;

The display module is used to display the extension number corresponding to the switchboard number for the user to select when the judgment result of the judgment module is that the called number is the switchboard number;

The calling module is used for calling the extension number selected by the user through the display module after the switchboard number is connected. the

Wherein, the switchboard number and the extension number constitute the contact's phone number; when the switchboard number of the contact corresponds to only one extension number, the attribute of the contact is a personal contact; when the contact's When the switchboard number corresponds to at least two extension numbers, the attribute of the contact is a company contact;

The display module is specifically used for:

When the attribute of the contact is a personal contact, according to the switchboard number, display the unique extension number corresponding to the switchboard number for the user to choose; or

When the attribute of the contact is a company contact, at least two extension numbers corresponding to the switchboard number are displayed for selection by the user according to the switchboard number. the

Among them, it also includes: a storage module for storing the switchboard number and the corresponding extension number;

The storage module is specifically used for:

When creating a personal contact, store the switchboard number; store the unique extension number corresponding to the switchboard number;

When creating a company contact, store the switchboard number; store at least two extension numbers corresponding to the switchboard number; name each extension number. the

Wherein, the storage module is also used for:

The phone number whose attribute is a personal contact is associated with the phone number whose attribute is a company contact, and the phone number whose attribute is a personal contact and the phone number whose attribute is a company contact have the same switchboard number. the

Wherein, the storage module is also used for: when calling the switchboard number, the extension number that the user wants to call is not obtained, and after the user manually calls the extension number, prompts the user whether to store the called extension number;

The calling module is also used for: when calling the switchboard number, if the extension number to be called selected by the user is not obtained, switch to voice service or manual service. the

In the embodiment of the present invention, when the called number is the switchboard number, the corresponding extension number is displayed for the user to choose, avoiding the complicated operation of the user memorizing the extension number of the contact person and manually inputting the extension number, improving the efficiency of the user's call, and enhancing sense of experience. the

Description of drawings

In order to more clearly illustrate the present invention or the technical solutions in the prior art, the accompanying drawings that need to be used in the description of the present invention or the prior art will be briefly introduced below. Obviously, the accompanying drawings in the following description are only the present invention. For some embodiments of the present invention, those of ordinary skill in the art can also obtain other drawings based on these drawings on the premise of not paying creative efforts. the

Fig. 1 is a flow chart of a calling method in an embodiment of the present invention;

Fig. 2 is the method flowchart that contact person creates in the embodiment of the present invention;

Fig. 3 is a flow chart of a method for associating a personal contact with a company contact in an embodiment of the present invention;

Fig. 4 is the flowchart of a kind of calling method in the embodiment of the present invention;

Fig. 5 is the structural representation of a kind of call equipment in the embodiment of the present invention;

Fig. 6 is a schematic structural diagram of a calling device in an embodiment of the present invention. the

Detailed ways

The technical solutions in the present invention will be clearly and completely described below in conjunction with the accompanying drawings in the present invention. Apparently, the described embodiments are part of the embodiments of the present invention, not all of them. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention. the

In order to facilitate the user to quickly search and call among a large number of contacts, the user can also simply group the personal contacts without considering the communication needs of the company contacts. Company contacts are characterized by having a switchboard number and multiple extension numbers. If a user wants to call a certain contact person or department of a company, he needs to call the switchboard number and then call the extension number. The whole process requires the user to dial Manually call by inputting the extension number through the disk, requiring the user to remember the extension number, and the operation is more complicated. In the address book of the existing terminal product, the design of the personal contact does not consider assigning an extension number field to it. If the user wants to call the extension number of the company of a certain personal contact, he must also manually input the extension number after calling the switchboard number, which is more complicated to operate. the

The embodiment of the present invention provides a calling method, as shown in Figure 1, specifically comprising the following steps:

Step 101, when the terminal receives the user's call request for the called number, the terminal judges whether the called number is the switchboard number;

Step 102: When the called number is the switchboard number, the terminal displays the extension number corresponding to the switchboard number for the user to choose, and calls the extension number selected by the user after the switchboard number is connected . the

Wherein, the switchboard number and the extension number constitute the phone number of the contact; when the switchboard number of the contact uniquely corresponds to an extension number, the attribute of the contact is a personal contact; When the switchboard number corresponds to at least two extension numbers, the attribute of the contact is a company contact. the

It should be noted that, when the called number is the switchboard number, the terminal may display the extension number corresponding to the switchboard number for the user to select before or after the switchboard number is connected. If the terminal displays the extension number corresponding to the switchboard number for the user to choose before the switchboard number is connected, the terminal needs to temporarily record the extension number selected by the user, and call the extension number after the switchboard number is connected. the

To realize the technical solutions in the above embodiments, it specifically includes two steps: first, the user needs to establish a personal contact and a company contact in the address book as required, and can associate the personal contact with the corresponding company contact as required. Carry out association; secondly, when the user calls a phone, judge whether the called phone number is the switchboard number, when the called phone number is the switchboard number, display the corresponding extension number for the user to choose, and call the selected extension according to the user's choice Number. the

Next, first introduce the establishment of personal address book, which includes personal contacts and company contacts. the

Specifically, as shown in Figure 2, the establishment of personal contacts and company contacts includes the following steps:

Step 201, the user creates or edits a contact. the

When the user needs to create a new contact in the address book, the user creates the contact through the new page, and when the user needs to change the existing contact in the address book, the user edits the contact through the edit page. Wherein, the contacts include personal contacts and company contacts. A company contact refers to a contact whose switchboard number corresponds to at least two extension numbers; a personal contact refers to a contact whose switchboard number corresponds to only one extension number. A personal contact can be a specific employee of the company, or a For a department in the company, all contacts corresponding to an extension number are personal contacts. the

It should be noted that the personal contacts also include personal contacts in the usual sense, such as landline numbers without extension numbers and personal cell phone numbers. the

Specifically, the user creates or edits a contact including any of the following two situations:

(a) The user creates or edits a personal contact. the

For example: the name of the personal contact created or edited by the user is "China Mobile-Finance Department". the

(b) User creates or edits company contacts. the

For example: the name of the company contact created or edited by the user is "China Mobile". the

Step 202, the user inputs the switchboard number. the

After creating or editing a contact, the user will input the contact's phone number, which is in the form of switchboard number plus extension number. The user first inputs the switchboard number corresponding to the contact. the

It should be noted that the personal contacts also include personal contacts in the usual sense, such as landline numbers without extension numbers and personal cell phone numbers. Therefore, when a user establishes such a personal contact, the user may directly input a landline number or a personal mobile phone number for storage. the

Specifically, the switchboard number input by the user includes any of the following two situations:

(a) The contacts created or edited by the user are personal contacts. the

For example: the user enters the switchboard number 63000000 of the newly created or edited personal contact "China Mobile-Finance Department". the

(b) The contacts created or edited by the user are company contacts. the

For example: the user enters the switchboard number 63000000 of the newly created or edited company contact "China Mobile". the

Step 203, the user inputs extension number 1. the

The embodiment of the present invention is aimed at extension numbers with a common switchboard number, so when the user inputs the switchboard number of the contact, he/she is prompted to input the corresponding extension number. the

Specifically, the user input extension number includes any of the following two situations:

(a) The contacts created or edited by the user are personal contacts. the

For example: the extension number 1 of the newly created or edited personal contact "China Mobile-Finance Department" is 130. the

(b) The contacts created or edited by the user are company contacts. the

For example: the extension number 1 of the newly created or edited company contact "China Mobile" entered by the user is 101. the

Step 204, judging whether the user has input extension number 2. the

Specifically, judging whether the user enters extension number 2 includes any of the following two situations:

(a) The judgment result is that the user does not input the extension number 2. the

If the contact that the user wants to create is a personal contact, the user does not continue to enter the extension number according to the prompts, then the switchboard number corresponds to only one extension number. If the contact is a personal contact, go to step 208. the

Table 1 Personal Contact Address Book Records

name Attributes Switchboard number Extension Number China Mobile-Finance Department personal contact 63000000 130

(b) The judgment result is that the user has input extension number 2. the

If the contact that the user wants to create is a personal contact, the user continues to input the extension number according to the prompt, and goes to step 205 . the

For example: the user enters the extension number 1 of the newly created or edited company contact "China Mobile" as 102, and the address book corresponding to this contact is shown in Table 2. the

Table 2 Company Contact Directory Records

Step 205, convert the contact to a company contact. the

When the user continues to input the extension number under the prompt, at this time, the switchboard number entered by the user corresponds to more than one extension number, and the contact person is converted into a company contact person. the

Step 206, mapping each extension number to a personal contact. the

After converting the contact created or edited by the user into a company contact, since a company switchboard number corresponds to multiple extension numbers, each extension number needs to be mapped to a personal contact. At this time, the company contact is associated with multiple personal contacts corresponding to the multiple extension numbers. the

Preferably, mapping each extension number to a personal contact specifically includes the following steps:

(1) Prompt the user to name the extension number. the

For example: Prompt the user to name the extension number 1 "101". the

(2) The user names the extension number. the

Preferably, the user-named extension number specifically includes any of the following two situations:

(a) The user creates a new personal contact corresponding to the extension number. the

(b) The user selects an existing personal contact in the address book corresponding to the extension number. the

For example: when the user is prompted to name the extension number 1 "101", the user names the extension number 1 "Zhang San" by creating a new personal contact or selecting an existing personal contact in the address book. Similarly, when the user is prompted to name the extension number 2 "102", the user names the extension number 2 "Lisi" by creating a new personal contact or selecting an existing personal contact in the address book. At this time, the address book corresponding to the contact is shown in Table 3. the

Table 3 company contact address book records

It should be noted that mapping each extension number to a personal contact immediately after converting the contact to a company contact is a preferred implementation of this embodiment of the present invention. Of course, the mapping can also be performed after the user enters all extensions . Any way of mapping each extension number to each personal contact person belongs to the protection scope of the present invention. the

Step 207, judging whether the user continues to input the extension number. the

When the judgment result is that the user continues to input the extension number, go to step 206;

When the judging result is that the user does not continue to input the extension number, go to step 208. the

For example: when the user enters the extension number 3 "103", the user is prompted to name the extension number 3 "103", and the user names the extension number 3 "Wang Wu" by creating a new personal contact or selecting an existing personal contact in the address book , and the address book of the contact is shown in Table 4 at this time. the

Table 4 Company Contact Directory Records

Step 208, the creation of the contact is completed. the

When there is a corresponding relationship between the personal contact to be created by the user and the existing company contact in the address book, the user associates the personal contact with the corresponding company contact, as shown in Figure 3, which specifically includes the following steps:

Step 301, the user creates or edits a personal contact. the

When the user needs to create a new personal contact in the address book, the user creates the personal contact through the new page; when the user needs to change the existing personal contact in the address book, the user edits the personal contact through the edit page to edit. the

Step 302, the user edits the phone number of the personal contact. the

The phone number of a personal contact is the switchboard number plus the extension number. the

Specifically, the user edits the phone number of a personal contact including the following steps:

(a) Determine whether it has a relationship with an existing company contact. the

When the contact does not need to be associated with an existing company contact, the process of creating a personal contact in the above embodiment is the same as that of entering the switchboard number, inputting the extension number, and storing the personal contact. the

When the contact needs to be associated with an existing company contact, go to step 302(b). the

For example: the address book record of the personal contact that the user wants to create or edit is shown in Table 5. the

Table 5 Personal contact address book records

Name Switchboard number Extension Number Attributes  China Mobile-R&D Department 63000000 150 personal contact

(b) Select a company contact from the list of existing company contacts. the

When a user has established multiple company contacts and needs to associate a personal contact with a company contact, he needs to select the company contact to be associated in the list of multiple company contacts. the

For example: when a user associates a personal contact with a company contact, select the company contact to be associated in the company contact list shown in Table 6, that is, China Mobile. the

Table 6 List of Company Contacts

Company contact name Switchboard number China Mobile 63000000 Samsung 62000000 Nokia 61000000

(c) Prompting the user to enter the extension number of the personal contact at the company. the

Specifically, the user inputs the extension number 150 of China Mobile-R&D Department. the

Step 303: Save the personal contact, update the company contact corresponding to the personal contact, and end the process of associating the personal contact with the company contact. the

It should be noted that it is also possible to associate a previously stored personal contact with a company contact, for example, associating the personal contact shown in Table 1 above with the company contact named "China Mobile". the

The embodiment of the present invention provides a calling method, as shown in Figure 4, specifically comprising the following steps:

Step 401, the user selects a contact, and calls the called number corresponding to the contact. the

Step 402, judging whether the called number is the switchboard number. the

When it is judged that the called number is not the switchboard number, that is, the called number does not have a corresponding extension number, such as a landline number or a mobile phone number without an extension number, etc., go to step 403;

When it is determined that the called number is the switchboard number, that is, the called number is a switchboard number with a corresponding extension number, go to step 404 . the

Step 403 , directly call the called number to make a call, and go to step 408 . the

Step 404, displaying the extension number corresponding to the switchboard number for the user to choose. the

Specifically, any of the following two situations are included:

(a) When the contact is a company contact, display all extension numbers associated with the switchboard number corresponding to the company contact and a list of personal contact entries corresponding to all extension numbers. the

(b) When the contact is a personal contact, display the extension number corresponding to the personal contact. the

It should be noted that, when the called number is the switchboard number, the terminal may display the extension number corresponding to the switchboard number for the user to select before or after the switchboard number is connected. If the terminal displays the extension number corresponding to the switchboard number for the user to choose before the switchboard number is connected, the terminal needs to temporarily record the extension number selected by the user, and call the extension number after the switchboard number is connected. the

Step 405, judging whether to choose to call an extension number. the

Specifically, it is judged whether the calling extension number includes any of the following two situations:

(a) The result of the judgment is to select the calling extension number, and go to step 406;

(b) If the judgment result is that no extension number is selected for calling, go to step 407. the

Step 406, call the extension number selected by the user, and go to step 408. the

When the contact is a company contact, the user selects the extension number to call from multiple extension numbers to call;

When the contact is a personal contact, the user directly calls the extension number corresponding to the personal contact. the

Step 407, proceed according to the flow of calling only the switchboard number, and switch to voice or manual service. the

Step 408, the call ends. the

In addition, when the extension number that the user wants to call has not been stored in advance, after the user manually calls the extension number, the user will be prompted whether to store or associate the extension number. the

The embodiment of the present invention provides a calling device 500, as shown in Figure 5, comprising:

A judging module 510, configured to determine whether the called number is a switchboard number when receiving a call request from the user to the called number;

The display module 520 is used to display the extension number corresponding to the switchboard number for the user to select when the judgment result of the judgment module 510 is that the called number is the switchboard number;

The call module 530 is configured to call the extension number selected by the user through the display module after the switchboard number is connected. the

Wherein, the switchboard number and the extension number constitute the contact's phone number; when the switchboard number of the contact corresponds to only one extension number, the attribute of the contact is a personal contact; when the contact's When the switchboard number corresponds to at least two extension numbers, the attribute of the contact is a company contact;

The display module 520 is specifically used for:

When the attribute of the contact is a personal contact, according to the switchboard number, display the unique extension number corresponding to the switchboard number for the user to choose; or

When the attribute of the contact is a company contact, at least two extension numbers corresponding to the switchboard number are displayed for selection by the user according to the switchboard number. the

The calling device, as shown in Figure 6, also includes: a storage module 540 for storing the switchboard number and the corresponding extension number;

The storage module 540 is specifically used for:

When creating a personal contact, store the switchboard number; store the unique extension number corresponding to the switchboard number;

When creating a company contact, store the switchboard number; store at least two extension numbers corresponding to the switchboard number; name each extension number. the

Wherein, the storage module 540 is also used for:

The phone number whose attribute is a personal contact is associated with the phone number whose attribute is a company contact, and the phone number whose attribute is a personal contact and the phone number whose attribute is a company contact have the same switchboard number. the

Wherein, the storage module 540 is also used for: when calling the switchboard number, the extension number that the user wants to call is not obtained, and after the user manually calls the extension number, prompts the user whether to store the called extension number;

The calling module 530 is also used for: when calling the switchboard number, if the extension number to be called selected by the user is not obtained, switch to voice service or manual service. the

In the embodiment of the present invention, when the called number is the switchboard number, the corresponding extension number is displayed for the user to choose, avoiding the complicated operation of the user memorizing the extension number of the contact person and manually inputting the extension number, improving the efficiency of the user's call, and enhancing sense of experience. the

Through the description of the above embodiments, those skilled in the art can clearly understand that the present invention can be implemented by means of software plus a necessary general-purpose hardware platform, and of course also by hardware, but in many cases the former is a better implementation Way. Based on this understanding, the essence of the technical solution of the present invention or the part that contributes to the prior art can be embodied in the form of a software product. The computer software product is stored in a storage medium and includes several instructions to make a A terminal device (which may be a mobile phone, a personal computer, a server, or a network device, etc.) executes the methods described in various embodiments of the present invention. the

The above is only a preferred embodiment of the present invention, it should be pointed out that, for those of ordinary skill in the art, without departing from the principle of the present invention, some improvements and modifications can also be made, and these improvements and modifications can also be made. It should be regarded as the protection scope of the present invention. the

Claims (8)

1. A calling method, characterized in that, comprising: When the terminal receives the user's call request for the called number, the terminal judges whether the called number is the switchboard number; When the called number is the switchboard number, the terminal displays the extension number corresponding to the switchboard number for the user to choose, and judges whether to choose to call the extension number; When the judgment result is yes, after the switchboard number is connected, call the extension number selected by the user, otherwise only call the switchboard number; Wherein, before the terminal displays the extension number corresponding to the switchboard number for the user to select, it includes: the terminal stores the switchboard number and the corresponding extension number; the terminal stores the switchboard number and the corresponding extension number specifically includes: when creating a company When making a contact, the terminal storing the switchboard number and the corresponding extension number specifically includes: the terminal storing the switchboard number; the terminal storing at least two extension numbers corresponding to the switchboard number; the terminal naming each extension number, wherein, the terminal naming each extension number includes: creating a new personal contact corresponding to the extension number; or selecting an existing personal contact in the address book to correspond to the extension number; The phone number of the personal contact is associated with the phone number of the company contact, and the phone number of the personal contact and the phone number of the company contact have the same switchboard number. 2. The method according to claim 1, wherein the switchboard number and the extension number constitute the contact's phone number; when the switchboard number of the contact corresponds to only one extension number, the contact The attribute of the contact is a personal contact; when the switchboard number of the contact corresponds to at least two extension numbers, the attribute of the contact is a company contact; When the called number is the switchboard number, the terminal displaying the extension number corresponding to the switchboard number for the user to choose includes: When the attribute of the contact is a personal contact, the terminal displays the extension number uniquely corresponding to the switchboard number for the user to select according to the switchboard number; or When the attribute of the contact is a company contact, the terminal displays at least two extension numbers corresponding to the switchboard number for the user to choose according to the switchboard number. 3. The method according to claim 2, wherein when the called number is the switchboard number, before the terminal displays the extension number corresponding to the switchboard number for the user to select, the method includes: the terminal storing the switchboard number and the corresponding extension number; The terminal stores the switchboard number and the corresponding extension number specifically including: When creating a personal contact, the terminal storing the switchboard number and the corresponding extension number specifically includes: the terminal storing the switchboard number; and the terminal storing the extension number uniquely corresponding to the switchboard number. 4. The method of claim 1, further comprising: When the terminal calls the switchboard number, the terminal does not obtain the extension number that the user wants to call, and after the user manually calls the extension number, prompts the user whether to store the called extension number; When the terminal calls the switchboard number, if the terminal fails to obtain the extension number to be called selected by the user, it switches to voice service or manual service. 5. A calling device, characterized in that, comprising: A judging module, configured to judge whether the called number is the switchboard number when receiving a call request from the user for the called number; A display module, configured to display the extension number corresponding to the switchboard number for the user to select when the judgment result of the judgment module is that the called number is the switchboard number; The calling module is used to call the extension number selected by the user through the display module after the switchboard number is connected, wherein the extension number is for calling after judging and selecting the calling extension number, otherwise only calling the extension number the switchboard number; Wherein, the device further includes a storage module, which is specifically used for storing the switchboard number when creating a company contact; storing at least two extension numbers corresponding to the switchboard number; and naming each extension number, wherein the Naming each extension number as described above includes: creating a new personal contact corresponding to the extension number; or selecting an existing personal contact in the address book to correspond to the extension number; setting the attribute as the phone number and attribute of the personal contact The phone number of the company contact is associated, and the attribute is that the phone number of the personal contact and the phone number of the company contact have the same switchboard number. 6. The device according to claim 5, wherein the switchboard number and the extension number constitute a contact's phone number; when the switchboard number of a contact corresponds to only one extension number, the contact The attribute of the contact is a personal contact; when the switchboard number of the contact corresponds to at least two extension numbers, the attribute of the contact is a company contact; The display module is specifically used for: When the attribute of the contact is a personal contact, according to the switchboard number, display the extension number uniquely corresponding to the switchboard number for the user to choose; or When the attribute of the contact is a company contact, at least two extension numbers corresponding to the switchboard number are displayed for selection by the user according to the switchboard number. 7. The device according to claim 6, wherein the storage module is configured to store the switchboard number and the corresponding extension number; The storage module is specifically used for: When creating a personal contact, store the switchboard number; store the extension number uniquely corresponding to the switchboard number. 8. The apparatus of claim 5, wherein The storage module is also used for: when calling the switchboard number, the extension number that the user wants to call is not obtained, and after the user manually calls the extension number, prompts the user whether to store the called extension number; The calling module is also used for: when calling the switchboard number, if the extension number to be called selected by the user is not obtained, switch to voice service or manual service.