CN101958023A - New ticket selling method based on communication network platform - Google Patents
New ticket selling method based on communication network platform Download PDFInfo
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- CN101958023A CN101958023A CN2009101085913A CN200910108591A CN101958023A CN 101958023 A CN101958023 A CN 101958023A CN 2009101085913 A CN2009101085913 A CN 2009101085913A CN 200910108591 A CN200910108591 A CN 200910108591A CN 101958023 A CN101958023 A CN 101958023A
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- 238000004891 communication Methods 0.000 title claims abstract description 48
- 238000000034 method Methods 0.000 title claims abstract description 39
- 238000010295 mobile communication Methods 0.000 claims description 11
- 238000012545 processing Methods 0.000 claims description 4
- 230000002457 bidirectional effect Effects 0.000 claims description 2
- 238000012546 transfer Methods 0.000 claims description 2
- 238000010586 diagram Methods 0.000 description 3
- 238000012544 monitoring process Methods 0.000 description 2
- 230000009897 systematic effect Effects 0.000 description 2
- 238000013475 authorization Methods 0.000 description 1
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Abstract
The invention relates to a new ticket selling method based on a communication network platform, which solves the problem of 'difficult to buy a ticket' and is usefull especially for a railway ticketing department. The method is realized by a customer identification card, a customer communication terminal, a communication network, a ticketing center database, a customer center database, a payment platform, an information exchange control platform and a ticket-checking system terminal and comprises the steps of: sending information to a specific customer service number for booking tickets by a customer; after completing the inquiry from the ticketing center database by the information exchange control platform, informing the inquiry result to the customer; confirming whether to booktickets or not by the customer; after receiving the ticket booking information from the customer by the information exchange control platform, deducting related fare by the payment platform and then sending the ticket-booked information of the customer to the ticket-checking system terminal and the customer communication terminal; generating a ticket-booked record at the ticket-checking system terminal, thus completing the ticket booking process. The identity of the customer is confirmed by the customer identification card through the ticket-checking system terminal. The method of the invention can bring great conveniece to people to by tickets.
Description
Technical field
The present invention relates to new ticketing method, relate in particular to a kind of ticketing method based on the communication network new platform
Background technology
No matter be that still the scene is seen a film, seen race, sees exhibition by train, by air, by bus at present, all need vote buying.Though order tickets by telephone now, booking tickets on net send ticket to make house calls, and the client does not spend and queues up for tickets, and needs express company that service is provided, and has wasted a large amount of manpowers of express company, financial resources.Thereby bulletin is for CN101206768, and CN1707490 discloses a kind of method for automatically selling tickets, does not spend the problem of queuing up for tickets though solved the client, has brought the client need go the problem of lining up and getting tickets.
Summary of the invention
The objective of the invention is to utilize the short message and the speech communication function of communicating terminal, realize real-time inquiry and long-range purchase, the method that need not get tickets for various ticket, admission ticket in order to provide a kind of based on covering communication network platform widely.
Technical scheme of the present invention, by client's identification card, client's communicating terminal, communication network, Ticketing Centre's database, Call center's database, reimbursement of expense platform, message exchange control platform and ticket checking system terminal realize, the implementation procedure of this method for automatically selling tickets based on the communication network platform is as follows:
(1) query script: the client utilizes communicating terminal to send booking information to message exchange by communication network and controls platform; Submit query requests to Ticketing Centre's database after the booking information that message exchange control platform analyzing and processing client sends; Ticketing Centre's database is back to message exchange control platform with Query Result; Message exchange control platform is sent to Query Result by communication network client's communicating terminal; The client can repeat above operation and finish query script;
(2) booking process: the client utilizes communicating terminal to send definite booking information to message exchange by communication network and controls platform; Send the information of deducting fees to the reimbursement of expense platform after the booking information that message exchange control platform analyzing and processing client sends; If the reimbursement of expense platform returns the successful information of deducting fees, then message exchange control platform sends data operation information to the purchased quantity minimizing of Ticketing Centre's database with this passenger ticket; Ticketing Centre's database is back to message exchange control platform with operating result after executing the related data operation; Message exchange control platform generates the booking successful information, sends booking successful information to client's communicating terminal and ticket checking system terminal by communication network and finishes the booking process;
(3) ticket checking process: the client relies on client's identification card to confirm identity by the ticket checking system terminal.
Client's identification card among the present invention is IC-card or magnetic card, and client's identification card can substitute or be built in mobile communication equipment or alternative with client's fingerprint with credit card.
Ticket checking system terminal among the present invention is IC-card sensing apparatus or magnetic card sensing apparatus or fingerprint identification device.
Message exchange control platform among the present invention can be installed on the Linux/Unix/WindOWS operating system, integrated communication hub platform, directly utilize existing communications network service can receive the client and send information, and client's inquiry feedback information or booking information turned back on the client communication terminal by information mode, notice informations such as ticketing service, film, exhibition can also be sent on the client terminal by communication network.This platform is simultaneously integrated voice system can feed back voice messaging to the client.This platform also provides the data-interface function, can be connected and data manipulation with existing database.The staff can manage operation to platform according to corresponding level-right, the control of message exchange simultaneously platform also can write down all Operation Logs, it is kept in the encrypting database, examine, analyze and check for the keeper, and carry out the data qualification management for each operating personnel separately.System's timing automatic or operating personnel manually carry out data backup.System can tabulate automatically and print Backup Data and available data.
The inventive method can realize the method by the communication network booking, can significantly improve the passenger ticket of ticketing department and sell efficient; Passenger's booking and inquiry can in unlimited time not be limit the place, and need not get tickets, and greatly facilitate the passenger, have solved existing deficiency of existing stationary window ticketing method and contradiction, have saved a large amount of human and material resources of Courier Service department and a large amount of ticketing service paper.
Below in conjunction with drawings and embodiments the utility model is described further.
Description of drawings
Workflow diagram when Fig. 1 is stand-alone card for client's identification card of the present invention.
Fig. 2 workflow diagram when to be client's identification card of the present invention for client's fingerprint substitute.
Workflow diagram when Fig. 3 is client's identification card of the present invention and mobile communication equipment one.
Fig. 4 is the hardware capability module operating structure figure of message exchange control platform of the present invention.
Embodiment
Embodiment 1:
As Fig. 1, Fig. 2, shown in Figure 3, the client edits on mobile phone and comprises the information with specific format inquiry code, sends to specific service number; Message exchange control platform according to the systematic analysis result, sends the data query request to Ticketing Centre's database after receiving client's short message enquiry breath; Ticketing Centre's database feeds back to message exchange control platform with Query Result; Message exchange control platform sends note to client's computing machine with Query Result and finishes a query script.The client can edit once more and send the short message enquiry breath until finishing whole inquiries.The inquiry finish become after, the client edits on computers has the short message that specific format comprises booking information, and is sent to specific service number; Whether message exchange control platform is received after client's the booking short message, send the needed ticket of information inquiry client to Ticketing Centre's database and can buy; If Ticketing Centre's database returns the information that this ticket cannot be bought, message exchange control platform sends the computing machine of the unpurchasable short message of this passenger ticket to the client: if Ticketing Centre's database returns the information that this ticket can be bought, message exchange control platform sends Payment Request to the reimbursement of expense platform; If Sorry, your ticket has not enough value for the client, the reimbursement of expense platform is to the information of message exchange control platform feedback payment failure, and message exchange control platform sends the computing machine of the short message of payment failure to the client; If the reimbursement of expense platform is withholdd successfully, then send successful information to the message exchange of payment and control platform; Message exchange control platform sends data operation information to the purchased quantity of Ticketing Centre's database with this passenger ticket to be reduced; Ticketing Centre's database is back to message exchange control platform with operating result after executing the related data operation; Message exchange control platform generates the booking successful information, sends mobile phone and the ticket checking system terminal of ticket information that the client purchases to the client by mobile communication network; The ticket checking system terminal generates a booking record, finishes the booking process.Finish after the booking process, the client relies on client's identification card to confirm identity by the ticket checking system terminal, and service is enjoyed in admission.
Embodiment 2:
As Fig. 1, Fig. 2, shown in Figure 3, the client dials mobile phone or landline telephone to the specific service number; Manual service person connects phone: the client inquires about specific ticket information to waiter; Waiter inputs to message exchange control platform with this Query Information; Message exchange control platform sends the data query request to Ticketing Centre's database; Ticketing Centre's database feeds back to message exchange control platform with Query Result; Message exchange control platform is shown to waiter with Query Result; Waiter reports Query Result to the client or Query Result is compiled the computing machine that short message is sent to the client finish a query script.The client can propose a plurality of query contents until finishing all inquiries to waiter.After the poll-final, the client can propose the booking requirement to waiter; Waiter is to message exchange control platform input booking information; Whether message exchange control platform sends the needed ticket of information inquiry client to Ticketing Centre's database and can buy; If Ticketing Centre's database returns the information that this ticket cannot be bought, message exchange control platform shows the unpurchasable information of this passenger ticket to waiter, and waiter reports this passenger ticket to the client can not purchase information; If Ticketing Centre's database returns the information that this ticket can be bought, message exchange control platform sends Payment Request to the reimbursement of expense platform; If Sorry, your ticket has not enough value for the client, the reimbursement of expense platform is to the information of message exchange control platform feedback payment failure, and message exchange control platform shows the payment failure information to waiter, and waiter reports the payment failure information to the client; If the reimbursement of expense platform is withholdd successfully, then send successful information to the message exchange of payment and control platform; Message exchange control platform sends data operation information to the purchased quantity of Ticketing Centre's database with this passenger ticket to be reduced; Ticketing Centre's database is back to message exchange control platform with operating result after executing the related data operation; Message exchange control platform generates the booking successful information and is shown to waiter; Waiter reports or sends the booking successful information by mobile communication network to the client; Waiter sends ticket information that the client purchases to the ticket checking system terminal by mobile communication network; The ticket checking system terminal generates a booking record, finishes the booking process.Finish after the booking process, the client relies on client's identification card to confirm identity by the ticket checking system terminal, and service is enjoyed in admission.
Embodiment 3:
As Fig. 1, Fig. 2, shown in Figure 3, the client enters the ticketing website by Ethernet, and the client edits on computers and comprises the information with specific format inquiry code, sends to message exchange control platform; Message exchange control platform according to the systematic analysis result, sends the data query request to Ticketing Centre's database after receiving client's short message enquiry breath; Ticketing Centre's database feeds back to message exchange control platform with Query Result; Message exchange control platform is finished a query script with the computing machine that Query Result is sent to the client.The client can edit once more and send Query Information until finishing whole inquiries.Inquiry finish become after, the client edits on computers has the information that specific format comprises booking information, and is sent to message exchange control platform; Whether message exchange control platform is received after client's the booking short message, send the needed ticket of information inquiry client to Ticketing Centre's database and can buy; If Ticketing Centre's database returns the information that this ticket cannot be bought, message exchange control platform sends the computing machine of the unpurchasable short message of this passenger ticket to the client: if Ticketing Centre's database returns the information that this ticket can be bought, message exchange control platform sends Payment Request to the reimbursement of expense platform; If Sorry, your ticket has not enough value for the client, the reimbursement of expense platform is to the information of message exchange control platform feedback payment failure, and message exchange control platform sends the computing machine of the short message of payment failure to the client; If the reimbursement of expense platform is withholdd successfully, then send successful information to the message exchange of payment and control platform; Message exchange control platform sends data operation information to the purchased quantity of Ticketing Centre's database with this passenger ticket to be reduced; Ticketing Centre's database is back to message exchange control platform with operating result after executing the related data operation; Message exchange control platform generates the booking successful information, sends mobile phone or computing machine and the ticket checking system terminal of ticket information that the client purchases to the client by mobile communication network or Ethernet; The ticket checking system terminal generates a booking record, finishes the booking process.Finish after the booking process, the client relies on client's identification card to confirm identity by the ticket checking system terminal, and service is enjoyed in admission.
Client's identification card among the present invention is IC-card or magnetic card, and client's identification card can substitute or be built in mobile communication equipment or alternative with client's fingerprint with credit card.
Ticket checking system terminal among the present invention is IC-card sensing apparatus or magnetic card sensing apparatus or fingerprint identification device.
The present invention utilizes communicating terminal to carry out SMS (Short Messaging Service) breath (SMS) or the ethernet communication mode of the mode of bidirectional transfer of information for global system for mobile communications (GSM), GPRS (General Packet Radio Service) (GPRS), CDMA (CDMA) or third generation mobile system (3G) by communication network and message exchange control platform, the core of grid is a message exchange control platform, control, management total system network.
As Fig. 4, the hardware module of message exchange control platform respectively by: functional modules such as data interface module, GSM communication module, CDMA communication module, ethernet communication module, speech function module, security alarm module are formed, be perfect, stable, the safe multiple service platform system of a cover, each functions of modules is as follows:
1. artificial auxiliary: as to provide all automation mechanized operation services, all can carry out manual intervention by the management system of platform;
2. message issue: be responsible for the issue of various client's message, as the information of arriving at a station, late information, reminding service etc.;
3. mobile phone/Web bank's inquiry: all transaction results are carried out log query and management;
4. monitoring management: offer leader's differentiated control, comprise service authorization, remote monitoring, inquiry log etc.;
5. set of databases: recorded and stored All Activity data message;
6.WEB server: belong to inner WEB configuration management, the issue of responsible whole insider information system, bulletin, mandate, examination, system configuration etc.;
7. ticket checking server: set up the ticket checking group of server of trooping, support ticket checking terminal to finish ticket checking;
8. softdog module: be primarily aimed at the protection of Core server;
9. security alarm module: set up the controlling alarm center, provide real-time information to monitor to all database servers, line fault etc.
Message exchange control platform is to be linked to each other with sms center by Short Message Peer to Peer (SMPP) interface, the note request message that any client sends is judged parsing, and make relevant response (also can realize this information request function by voice call).When client's official confirmation is bought ticket, message exchange control system platform use to move/and mobile phone/Web bank's payment platform module that the Ethernet service support system provides checks the required amount of money of client's booking (being the remaining sum of mobile phone), judge whether symbol purchase condition, if do not meet, the message that then sends Fail Transaction is to the portable terminal client; If meet, will send virtual ticket (together true nominal value word content :) with the form of short message to the communication terminal of client's application as information such as train number, coach number, seat number, originating station, terminus.Finish after the booking process, the client relies on client's identification card to confirm identity by the ticket checking system terminal, and service is enjoyed in admission.
System of the present invention can realize following function:
1. the client inquires ticket information: in the scope that mobile communications network covered, can inquire about by four kinds of modes:
(1) send SMS message: control in the platform-specific shortcode but the equal editing short message of mobile phone client sends to message exchange, message exchange control platform is verified the back and is returned to client's operation guide message one and results messages message content.
(2) voice automation services: plateform system Ticketing Centre Service Phone is controlled in the firm message exchange that dials local appointment, according to prompting, the operation of voice system, finishes the inquiry ticket information;
(3) voice manual service: dial local specified message exchange control plateform system Ticketing Centre Service Phone, change manual service, carry out the ticket information inquiry by the staff of service centre.
(4) Ethernet service: the client enters the ticketing website by Ethernet at computing machine, and the client edits on computers and comprises the information with specific format inquiry code, sends to message exchange control platform;
2. payment is confirmed in client's booking: according to the result of ticket information inquiry, the client can select to generate whether immediately virtual ticket, after the client determines to generate virtual ticket, message exchange control plateform system platform can send virtual ticket on the client communication terminal, and the subsidiary acknowledge message of buying, buy message code to message exchange control platform if the client sends, then show formal purchase.After message exchange control Platform Server is received and is bought message, mobile phone/online payment the platform that connects mobile/Ethernet service support system, check this clients' accounts remaining sum, if remaining sum abundance, then withhold immediately, and will withhold result and virtual ticket be sent on the client communication terminal, send the booking successful information to the ticket checking system terminal by communication network, the ticket checking system terminal generates a booking record; If Sorry, your ticket has not enough value, then send the booking failure information to the client.
3. ticket checking: the client relies on client's identification card to confirm identity by the ticket checking system terminal.
4. service announcement information: the board service content of system platform can be given the more convenient transport information that obtains in real time of numerous passengers, as the late information notice of vehicle, arrive at a station notice, weather forecast or the like.
Claims (8)
1. ticketing method based on the communication network new platform, by client's identification card, client's communicating terminal, communication network, Ticketing Centre's database, Call center's database, reimbursement of expense platform, message exchange control platform and ticket checking system terminal realize that it is characterized in that: described method realizes by following process:
(1) query script: the client utilizes communicating terminal to send booking information to message exchange by communication network and controls platform; Submit query requests to Ticketing Centre's database after the booking information that message exchange control platform analyzing and processing client sends; Ticketing Centre's database is back to message exchange control platform with Query Result; Message exchange control platform is sent to Query Result by communication network client's communicating terminal; The client can repeat above operation and finish query script;
(2) booking process: the client utilizes communicating terminal to send definite booking information to message exchange by communication network and controls platform; Send the information of deducting fees to the reimbursement of expense platform after the booking information that message exchange control platform analyzing and processing client sends; If the reimbursement of expense platform returns the successful information of deducting fees, then message exchange control platform sends data operation information to the purchased quantity minimizing of Ticketing Centre's database with this passenger ticket; Ticketing Centre's database is back to message exchange control platform with operating result after executing the related data operation; Message exchange control platform generates the booking successful information, sends communicating terminal and the ticket checking system terminal of booking successful information to the client by communication network, and the ticket checking system terminal generates a booking record, finishes the booking process;
(3) ticket checking process: the client relies on client's identification card to confirm identity by the ticket checking system terminal.
2. a kind of ticketing method based on the communication network new platform as claimed in claim 1 is characterized in that: mobile phone or the Web bank payment platform of described reimbursement of expense platform for setting up by communication network.
3. a kind of ticketing method based on the communication network new platform as claimed in claim 1 is characterized in that: described client utilizes communicating terminal to be global communication network system communication mode by the mode that communication network and message exchange control platform carry out bidirectional transfer of information.
4. as the described a kind of ticketing method of claim I based on the communication network new platform, it is characterized in that: described message exchange control platform has comprised the artificial speech system, in described query script and the booking process, the client can or dial the manual service communication by the phonetic guiding complete operation and propose information inquiry application or booking application to the attendant, the attendant is to message exchange control platform input inquiry information or booking information, and reports or send to client's communicating terminal information such as Query Information that message exchange control platform returns or booking information to the client.
5. a kind of ticketing method based on the communication network new platform as claimed in claim 1 is characterized in that: described client's identification card is IC-card or magnetic card.
6. as claim 1 or 5 described a kind of ticketing methods based on the communication network new platform, it is characterized in that: described client's identification card can substitute or be built in mobile communication equipment or alternative with client's fingerprint with credit card.
7. a kind of ticketing method based on the communication network new platform as claimed in claim 1 is characterized in that: described ticket checking system terminal is IC-card sensing apparatus or magnetic card sensing apparatus or fingerprint identification device.
8. a kind of ticketing method based on the communication network new platform as claimed in claim 1 is characterized in that: described message exchange control platform by hardware module form by data interface module, mobile communication module, ethernet communication module, speech function module, security alarm module.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN2009101085913A CN101958023A (en) | 2009-07-13 | 2009-07-13 | New ticket selling method based on communication network platform |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN2009101085913A CN101958023A (en) | 2009-07-13 | 2009-07-13 | New ticket selling method based on communication network platform |
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| CN101958023A true CN101958023A (en) | 2011-01-26 |
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| CN2009101085913A Pending CN101958023A (en) | 2009-07-13 | 2009-07-13 | New ticket selling method based on communication network platform |
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Cited By (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN104346877A (en) * | 2013-08-06 | 2015-02-11 | 思科数据有限公司 | Method and system for providing location-based services |
| CN105528655A (en) * | 2015-12-16 | 2016-04-27 | 苏州海博智能系统有限公司 | Ticket buying method and system |
| CN112150127A (en) * | 2020-08-21 | 2020-12-29 | 广州睿新计算机科技有限公司 | A kind of train ticket sales point online payment voice playing method and device |
-
2009
- 2009-07-13 CN CN2009101085913A patent/CN101958023A/en active Pending
Cited By (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN104346877A (en) * | 2013-08-06 | 2015-02-11 | 思科数据有限公司 | Method and system for providing location-based services |
| CN104346877B (en) * | 2013-08-06 | 2016-08-24 | 思科数据有限公司 | The method and system of location based service is provided |
| CN105528655A (en) * | 2015-12-16 | 2016-04-27 | 苏州海博智能系统有限公司 | Ticket buying method and system |
| CN112150127A (en) * | 2020-08-21 | 2020-12-29 | 广州睿新计算机科技有限公司 | A kind of train ticket sales point online payment voice playing method and device |
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Application publication date: 20110126 |