CN101478767B - Transaction processing method and device based on network management system - Google Patents

Abstract

The invention discloses a business processing method and a device based on network management system and comprises the following procedures: when a business takes place, an operation set used for solving the business is recorded; wherein, the operation set comprises an operation command used for solving the business and an execution order of the operation command; if the operation set succeeds in solving the business, then the business and/or the operation set should be stored in a learning database. The business processing method is convenient for maintaining system.

Description

Transaction processing method and device based on network management system

technical field

The present invention relates to the communication field, in particular to a transaction processing method and device based on a network management system.

Background technique

In mobile communication systems such as Code Division Multiple Access (CDMA), there are often some affairs (for example, routine maintenance or failure) that need to be dealt with in time, and some of them require technicians to arrive at the scene in time Otherwise, it will lead to failure and delay, which will cause losses to the operator, and at the same time, the service of the supplier will also be affected.

In the mobile communication system, the user manages and maintains the equipment through the man-machine interface of the network management operation and maintenance system. The routine maintenance or fault resolution of the system is completed by a series of operation instructions. For some simple affairs or basic faults, Basically, it can be processed through a certain set of operations; for some complex transactions, multiple operation sets may be involved. At this time, it is necessary to decide which operation set to use according to the appearance of the transaction. Generally, through several other operations sets can be resolved.

In the current communication network management system, most of the transactions are still processed manually through user intervention, that is, users process according to operating specifications or experience, and whether the processing is successful depends too much on the user's own technical level and work experience. When factors such as personnel change, the unpredictability of transaction processing will increase, and the accuracy and timeliness of transaction processing may not be guaranteed.

The current network management system also solidifies some automated processing procedures, which are programmed and executed in full accordance with the requirements of programmers; since there are many maintenance and unexpected transactions in the communication network management system, each transaction is Fixing an automated processing flow cannot meet the requirements of changing emergencies in the system, and the efficiency and convenience of network management maintenance will also be limited.

From the above description, it can be seen that the current communication network management system has a relatively low degree of automation and mainly relies on user operations. The system itself lacks self-learning and experience accumulation, and cannot automatically execute some repetitive transactions.

Contents of the invention

The present invention is proposed in view of the relatively low degree of automation in dealing with transactions in the related art and mainly relying on user operations. Therefore, the main purpose of the present invention is to provide a transaction processing solution based on a network management system to solve at least one of the above-mentioned problems one.

In order to achieve the above purpose, according to one aspect of the present invention, a transaction processing method based on a network management system is provided.

The transaction processing method based on the network management system according to the present invention includes: when a transaction occurs, recording an operation set for solving the transaction, wherein the operation set includes an operation instruction for solving the transaction and the execution sequence of the operation instruction; if the operation set is successful To resolve the transaction, store the transaction and/or set of operations to the learning repository.

Preferably, storing the transaction and/or operation set includes: if there is no transaction in the learning library, storing the transaction and the operation set in the learning library, and establishing a correspondence between the transaction and the operation set; The operation set is stored in the library, and the corresponding relationship between the transaction and the operation set is established.

Preferably, when storing the operation set, the above method further includes: setting the priority of the currently stored operation set to the highest.

Preferably, after the transaction and/or operation set is stored, the above method further includes: when the transaction occurs again, if no instruction from the user to solve the transaction is received within a predetermined period of time, then look up the transaction corresponding to the transaction from the learning library action set, and execute the action set with the highest priority.

Preferably, after executing the operation set with the highest priority, the above method further includes: if the operation set with the highest priority fails to resolve the transaction, selecting the next operation corresponding to the transaction in the learning library according to the order of priority Sets are used to resolve transactions.

Preferably, after the next operation set corresponding to the transaction is selected in the learning library to solve the transaction, the above method further includes: setting the priority of the operation set that solves the transaction as the highest.

Preferably, when selecting the next operation set corresponding to the transaction in the learning library to solve the transaction, the above method further includes: if the number of times of selecting the operation set for solving the transaction reaches a predetermined threshold, terminating the selection.

In order to achieve the above purpose, according to one aspect of the present invention, a transaction processing device based on a network management system is provided.

According to the transaction processing device based on the network management system of the present invention, it includes: a learning module, which is used to record the operation set used to solve the transaction when the transaction occurs, wherein the operation set includes the operation instruction for solving the transaction and the execution order of the operation instruction ; and when the operation set successfully resolves the transaction, store the transaction and/or operation set into the learning library; the learning library is used to store the transaction and/or the operation set.

Preferably, the learning module includes: a judging submodule for judging whether there is a transaction in the memory; a processing submodule for sending the transaction and/or operation set to the memory according to the judging result of the judging submodule; establishing a submodule for using It is used to establish the corresponding relationship between the transaction and the operation set in the memory; the setting sub-module is used for setting and managing the priority of the operation set stored in the memory.

Preferably, the above-mentioned device further includes: a self-maintenance module, which is used to find out whether there is a corresponding transaction and operation set from the learning library when a network management transaction occurs, and automatically execute the corresponding operation set and adjust the priority according to the transaction to automatically solve the problem. current affairs.

Through the present invention, the network management system is used to record the operation set that successfully solves the transaction for a certain transaction that occurs, which solves the problem in the related art that the resolution of the transaction is relatively low in automation and mainly depends on user operations, thereby facilitating system maintenance.

Description of drawings

The accompanying drawings described here are used to provide a further understanding of the present invention and constitute a part of the application. The schematic embodiments of the present invention and their descriptions are used to explain the present invention and do not constitute improper limitations to the present invention. In the attached picture:

Fig. 1 is a flow chart of a transaction processing method based on a network management system according to an embodiment of the present invention;

Fig. 2 is the overall flowchart of the self-learning of the CDMA network management system according to the embodiment of the present invention;

Fig. 3 is the flowchart of the self-learning of the CDMA network management system according to the embodiment of the present invention;

Fig. 4 is a flow chart of the self-maintenance of the CDMA network management system according to an embodiment of the present invention;

5 is a structural block diagram of a transaction processing device based on a network management system according to an embodiment of the present invention;

Fig. 6 is a specific structural block diagram of a transaction processing device based on a network management system according to an embodiment of the present invention.

Detailed ways

Functional Overview

Considering the relatively low degree of automation of transaction resolution in related technologies and mainly relying on user operations, the embodiment of the present invention provides a transaction processing solution based on a network management system, which provides a network management system for the shortcomings of the current system. System self-learning method, the network management system records user operation instructions for a transaction, and preferably, automatically adjusts the priority of the operation set corresponding to the transaction or other operation sets according to the frequency of use of the operation set corresponding to the transaction; when a certain transaction When it occurs, the network management system automatically executes the high-priority operation set to automatically complete the transaction resolution. Through this method, the self-learning function of the network management system can be realized, so that the system can be automatically maintained and processed, which is convenient for system management and maintenance.

It should be noted that, in the case of no conflict, the embodiments in the present application and the features in the embodiments can be combined with each other. The present invention will be described in detail below with reference to the accompanying drawings and examples.

method embodiment

According to an embodiment of the present invention, a transaction processing method based on a network management system is provided. Fig. 1 is a flow chart of a transaction processing method based on a network management system according to an embodiment of the present invention. As shown in Fig. 1, the method includes the following steps S102 to S104:

Step S102, when a transaction occurs, record an operation set for resolving the transaction, wherein the operation set includes an operation instruction for resolving the transaction and an execution sequence of the operation instruction. In the specific implementation process, when a certain transaction occurs, if there is user intervention to resolve it within a predetermined period of time, the network management system will record each step of the operation instruction and operation sequence of the user to solve the transaction, forming an operation set.

Step S104, if the operation set in step S102 successfully resolves the transaction, store the transaction and/or the operation set.

In the specific implementation process, when the transaction is resolved, preferably, the user may be asked whether to use this operation set as a solution to the transaction, and if the user selects yes, it is judged whether the pre-set database for transaction storage is If the transaction exists, if the transaction does not exist in the pre-set database for transaction storage, store the transaction and the corresponding operation set in the database, and establish the correspondence between the transaction and the operation set; if the transaction exists in the database transaction, then store the operation set in the database, and establish the corresponding relationship between the transaction and the operation set, preferably, there are two situations in which the transaction does not exist in the pre-set database for transaction storage and the transaction exists, in When storing an action set, you can set the priority of the currently stored action set to be the highest. Specifically, it may be checked whether there are other operation sets of this transaction, and if there are other operation sets, the priority of the current operation set is set to the highest, and if there are no other operation sets, the priority of the current operation set may not be set.

According to the above operations, the corresponding relationship between the transaction and its corresponding operation set can be established in the database, so that when the transaction occurs again, if the user does not receive an instruction to resolve the event within a predetermined period of time, that is, it can be understood as If there is no user intervention to solve the problem within the predetermined time period, the operation set corresponding to the current transaction can be searched from the database, and the operation set with the highest priority is executed.

Thereafter, if the operation set with the highest priority fails to resolve the transaction, select the next operation set corresponding to the transaction in the database in order of priority to resolve the transaction, that is, increase the priority of other operation sets, Proceed to the high-priority action set. The system can set a predetermined threshold for selecting an operation set as required, and if the number of times of selecting an operation set to solve a transaction reaches the predetermined threshold, the selection will be terminated and the user's instruction will be waited for. If the selected set of operations successfully resolves the transaction, the priority of the set of operations that resolved the transaction may be set to be highest.

It should be noted that the above-mentioned database can be called a learning library, and operations such as adding, editing, and deleting records can be performed in order to be applied to the initial network management system, so as to achieve continuous accumulation of experience in the learning library, wide application and expansion. Purpose.

Through this embodiment, the network management system records user operation instructions for a transaction, and automatically adjusts the priority of the operation set corresponding to the transaction or other operation sets according to the usage frequency of the operation set corresponding to the transaction, which can solve the problem of the transaction in related technologies. It solves the problem that the degree of automation is relatively low and mainly depends on user operations, which can significantly improve the maintenance efficiency of the network management system and facilitate system maintenance.

The present invention will be described in detail below by taking the self-learning of the network management system of the CDMA wireless communication system as an example.

The CDMA wireless communication system includes a base station control (Base Station Controller, referred to as BSC) subsystem, multiple base transceiver station (Base Transceiver Station, referred to as BTS) subsystems and an operation maintenance center (Operation Maintenance Center, referred to as OMC) subsystem ;Realize the maintenance and processing of BSC and BTS equipment and daily affairs through OMC.

Fig. 2 is the general flowchart of the CDMA network management system self-learning according to the embodiment of the present invention, as shown in Figure 2, the general flow of CDMA OMC self-learning comprises following steps S202 to step S208:

In step S202, a transaction of the gateway system occurs, and the transaction may be routine maintenance or fault handling.

Step S204, judging whether the user intervenes in the processing of the transaction within a predetermined time, if the judging result is yes, go to step S206, and if the judging result is no, go to step S208.

In step S206, the OMC executes a self-learning process, and the specific process will be described below in conjunction with FIG. 2 .

In step S208, the OMC executes a self-maintenance process, and the specific process will be described below in conjunction with FIG. 3 .

Through this embodiment, when a transaction occurs, the network management system can perform a subsequent self-learning or self-maintenance process according to whether the user intervenes.

Fig. 3 is the flowchart according to the CDMA network management system self-learning of the embodiment of the present invention, as shown in Figure 3, CDMA OMC self-learning process comprises following steps S302 to step S314:

In step S302, the OMC records the user's operation set for resolving the current transaction.

Step S304, judging whether the transaction has been resolved, if the judging result is yes, go to step S306, if the judging result is no, end the process.

In step S306, the OMC prompts the user whether to save and store, if the user instructs to save and store, proceed to step S308, otherwise end the process.

In step S308, the OMC checks whether the transaction exists in the database, and if the judgment result is yes, proceed to step S310, and if the judgment result is no, proceed to step S314.

Step S310, judging whether there is another operation set corresponding to the transaction, if the judging result is yes, go to step S312, if the judging result is no, end the process.

In step S312, the OMC sets the current operation set as the highest priority operation set, and then ends the process.

In step S314, the OMC stores the transaction and the corresponding current operation into the library, and then ends the process.

Through this embodiment, the self-learning process of the network management system is realized when the user intervenes to solve the transaction.

Fig. 4 is the flow chart of the network management system self-maintenance according to the embodiment of the present invention, as shown in Fig. 4, CDMA OMC self-learning maintenance process comprises following steps S402 to step S414:

In step S402, the OMC searches the database for the operation set of the current transaction to be resolved.

Step S404, judging whether there is an operation set of the transaction to be solved currently, if the judging result is yes, go to step S406, if the judging result is no, end the process.

In step S406, the OMC executes the operation set with the highest priority.

Step S408, judging whether the transaction is resolved, if the judging result is yes, go to step S410, if the judging result is no, go to step S412.

In step S410, the OMC sets the current operation set as the highest priority.

In step S412, the OMC raises the priority level of other operation sets to continue execution.

Step S414, judge whether the number of times of automatic execution exceeds 3 times, if the judgment result is yes, end the flow process, that is, it can be executed up to 3 times according to the system settings, if the execution fails, then end the flow process, if the judgment result is no In the case of , return to step S412.

Through this embodiment, the self-maintenance process of the network management system is realized without the user intervening to solve the transaction.

It should be noted that the maintenance of the CDMA OMC self-learning function requires two tables: one is the operation set table, that is, the user operation instruction set, for example, operation set 1 includes instruction 0, instruction 1, and instruction 2; operation set 2 includes instruction 3 , instruction 4, instruction 5, etc., as shown in Table 1 below; the other is the transaction table, which is used to record transactions and their corresponding operation set numbers and priorities. For example, transaction 1 has two operation sets, among which operation set 1 The priority of operation set 2 is 3, the priority of operation set 2 is 5, etc., as shown in Table 2 below; these two tables constitute the learning library of CDMAOMC, which can be independently copied, upgraded, and expanded, and can be applied to the initial system to shorten The self-learning process of the initial system makes full use of the experience accumulated from self-learning to improve the intelligent processing ability of the system.

Table 1 Operation set table

operation set Operation instructions and execution order operation set 1 command 0, command 1, command 2 operation set 2 Command 3, Command 4, Command 5 ... ...

Table 2 transaction table

The specific implementation process of the present invention is described in detail below by taking the appearance, processing, learning and maintenance of a transaction in the OMC initial system as an example. The process includes the following operations:

Step 1, OMC initial system, the learning library is empty, and OMC is running normally.

In step 2, the OMC generates an alarm "Insufficient database space".

In step 3, the OMC searches from the learning library whether there is transaction A (insufficient database space) for processing.

Step 4, there is no processing measure for transaction A, waiting for user intervention.

Step 5, the user sees the alarm "Insufficient database space", and performs the following operations:

a Enter the system management database maintenance function.

b Select the database and start the immediate backup.

c. Clear historical data.

Step 6, the alarm of "insufficient database space" is eliminated, and the problem is solved. OMC prompts the user whether the operation in step 5 (that is, the database selected by the user) is recorded as operation set 1 of transaction A. If the user selects yes, OMC records transaction A and the corresponding operation set 1 into the learning library, operation set 1 As a priority set of operations for transaction A; if the user chooses No, end the process.

Step 7, in the subsequent operation, the OMC will generate an alarm "Insufficient database space" again.

Step 8, if the user does not intervene in processing, then execute step 3; if not found, execute step 4.

Step 9: OMC finds the processing of transaction A from the learning library, automatically executes the operation set 1 instruction of transaction A, and solves the problem.

Step 10, if the user intervenes in the processing, the operation is different from the operation in step 5, the operation is: expand the database space.

Step 11, the "Insufficient database space" alarm is eliminated, and the problem is solved; OMC prompts the user whether to record the operation set 2 as transaction A in step 10. If the user selects Yes, OMC will record transaction A and the corresponding operation set 2 in the learning library, and set operation set 2 as the priority operation set of transaction A; if the user chooses No, the process ends.

Step 12, if the fault in step 7 occurs again, go to step 8.

Step 13, OMC finds the processing of transaction A from the learning library, and automatically executes the instruction of priority operation set 2 of transaction A. Due to the maximum limit of the database space, it cannot be expanded, and the operation fails; OMC continues to execute operation set 1 of transaction A, The problem is solved, OMC sets operation set 1 as the priority operation set of transaction A.

Other transaction processing is similar to the above process. After continuous self-learning and maintenance of OMC, rich transaction processing operation experience can be accumulated in the OMC learning library.

The present invention can be practically applied in CDMA1X, CDMA2000 and other systems, only the software is modified, the realization process is stable and reliable, has good portability and operability, and obviously improves the maintenance efficiency of the mobile communication system.

Device embodiment

According to an embodiment of the present invention, a transaction processing device based on a network management system is provided. Fig. 5 is a structural block diagram of a transaction processing device based on a network management system according to an embodiment of the present invention. As shown in Fig. 5 , the device includes: a learning module 2 and a learning library 6. The above structure will be described below.

The learning module 2 is used to record the operation set used to solve the transaction when the transaction occurs, wherein the operation set includes the operation instruction for solving the transaction and the execution sequence of the operation instruction; when the operation set successfully resolves the transaction Under the circumstances, the above-mentioned transactions and/or the above-mentioned operation sets recorded are sent to the learning library 6; the learning library 6 is used to store, store the transaction and the operation set, and the learning library 6 can be a device with a storage function, for example, a memory .

Fig. 6 is a specific structural block diagram of a transaction processing device based on a network management system according to an embodiment of the present invention, as shown in Fig. 6:

The learning module 2 includes: a judging sub-module 22, a processing sub-module 24, an establishing sub-module 26, and a setting sub-module 28, and the above structure will be described below.

Judgment sub-module 22 is used to judge whether the transaction exists in the memory, specifically, by reading the content in the memory, judge whether there is the above-mentioned transaction, if the transaction is read, it is judged to exist, otherwise, it is judged not to exist; Module 24, connected to the judging submodule 22, is used to send the transaction and/or the operation set to the learning library 6 according to the judging result of the judging submodule 22; the establishment submodule 26 is used to set up the transaction in the learning library 6 Correspondence between operation sets and operation sets; the setting sub-module 28 is used for setting and managing the priority of the operation sets stored in the database.

Wherein, the processing submodule 24 sends the transaction and/or the operation set to the learning library 6 according to the judgment result of the judging submodule 22. The operation specifically includes: if the judging submodule 22 judges that the transaction does not exist, then processing the submodule 24 Send the transaction and the operation set to the learning repository 6; if the judging submodule 22 judges that the transaction exists, the processing submodule 24 sends the operation set to the learning repository 6.

The device also includes: a self-maintenance module 4, which is used to find out whether there is a corresponding transaction and operation set from the learning library 6 when a transaction occurs, and automatically execute the corresponding operation set and adjust the priority according to the transaction to automatically solve the current transaction.

Through this embodiment, a transaction processing device based on a network management system that can realize self-learning and self-maintenance is provided.

The implementation process of the device will be described in detail below by taking the emergence, processing, learning, and maintenance of a transaction in the OMC initial system as an example.

Step 1, OMC initial system, the learning library is empty, and OMC is running normally. When the OMC generates an alarm "Insufficient database space", the learning module 2 records the user's operation set for the alarm "Insufficient database space", wherein the operation set includes The operation is as follows: a. Enter the system management database maintenance function; b. Select the database and start immediate backup; c. Clear historical data.

In step 2, the alarm of "insufficient database space" is eliminated, and the problem is solved. The learning module 2 judges whether there is "insufficient database space" in the learning library 6.

Step 3, when the judgment result is yes, store the operation set in the learning repository 6; if the judgment result is no, store the "database space is insufficient" and the above operation set in the learning repository 6, and establish a "database Insufficient space" and the corresponding relationship between the above operation sets; set the priority of this operation set to the highest.

Step 4, when the OMC gives an alarm of "insufficient database space" again, the self-maintenance module 4 searches the learning library 6 for an operation set corresponding to "insufficient database space".

Step 5, the self-maintenance module 4 executes the found operation set with the highest priority, that is, performs the following operations: a. enter the system management database maintenance function; b select the database and start immediate backup; c. clear historical data.

In summary, through the above-mentioned embodiments of the present invention, a network management system that can self-learn, can accumulate experience, and can automatically complete transaction processing according to the experience accumulated by system self-study when encountering a transaction, this network management system for a certain transaction, records User operation instructions, according to the frequency of use of the operation set corresponding to the transaction, automatically adjust the priority of the operation set corresponding to this transaction or other operation sets, which solves the problem that the automation of transaction resolution in related technologies is relatively low and mainly depends on user operations , which in turn can significantly improve the maintenance efficiency of the network management system and facilitate system maintenance.

Obviously, those skilled in the art should understand that each module or each step of the above-mentioned present invention can be realized by a general-purpose computing device, and they can be concentrated on a single computing device, or distributed in a network formed by multiple computing devices Optionally, they can be implemented with program codes executable by computing devices, thus, they can be stored in storage devices and executed by computing devices, or they can be made into individual integrated circuit modules, or they can be integrated into Multiple modules or steps are fabricated into a single integrated circuit module to realize. As such, the present invention is not limited to any specific combination of hardware and software.

The above descriptions are only preferred embodiments of the present invention, and are not intended to limit the present invention. For those skilled in the art, the present invention may have various modifications and changes. Any modifications, equivalent replacements, improvements, etc. made within the spirit and principles of the present invention shall be included within the protection scope of the present invention.

Claims (9)

1. A transaction processing method based on a network management system, comprising: when a transaction occurs, recording an operation set for solving the transaction, wherein the operation set includes an operation instruction for solving the transaction and the execution order of the operation instructions; If the operation set successfully resolves the transaction, if the transaction does not exist in the learning repository, store the transaction and the operation set in the learning repository, and establish a relationship between the transaction and the operation set If the transaction exists, store the operation set in the learning library, and establish the correspondence between the transaction and the operation set. 2. The method according to claim 1, wherein when storing the set of operations, the method further comprises: Set the priority of the currently stored set of operations to the highest. 3. The method according to claim 1, characterized in that the method further comprises: When the transaction occurs again, if no instruction from the user to resolve the transaction is received within a predetermined period of time, the operation set corresponding to the transaction is searched from the learning library, and the operation with the highest priority is executed set. 4. The method according to claim 3, wherein after performing the set of operations with the highest priority, the method further comprises: If the operation set with the highest priority does not successfully resolve the transaction, select a next operation set corresponding to the transaction in the learning library in order of priority to resolve the transaction. 5. The method according to claim 4, wherein after selecting the next operation set corresponding to the transaction in the learning library to solve the transaction, the method further comprises: Set the highest priority to the set of operations that resolve the transaction in question. 6. The method according to claim 4, characterized in that, when selecting the next operation set corresponding to the transaction in the learning library to solve the transaction, the method further comprises: If the number of times the set of operations selected to resolve the transaction reaches a predetermined threshold, the selection is terminated. 7. A transaction processing device based on a network management system, comprising: A learning module, configured to record an operation set for resolving the transaction when a transaction occurs, wherein the operation set includes an operation instruction for resolving the transaction and an execution sequence of the operation instruction; and in the In the case that the operation set successfully resolves the transaction, if the transaction does not exist in the learning library, store the transaction and the operation set in the learning library, and establish a relationship between the transaction and the operation set if the transaction exists, store the operation set in the learning library, and establish the correspondence between the transaction and the operation set; The learning library is used to store the transaction and the operation set. 8. The device according to claim 7, wherein the learning module comprises: A judging submodule, used to judge whether the transaction exists in the learning library; A processing submodule, configured to send the transaction and the operation set to the learning library according to the judgment result of the judging submodule; establishing a submodule for establishing the correspondence between the transaction and the operation set in the learning library; The setting sub-module is used for setting and managing the priority of the operation set stored in the learning library. 9. The device according to claim 7, further comprising: The self-maintenance module is used to find out whether there is a corresponding transaction and operation set from the learning library when a network management transaction occurs, and automatically execute the corresponding operation set and adjust the priority according to the transaction to automatically solve the current transaction.

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