CN101202760A - remote control operation - Google Patents

Abstract

The present invention provides a method, device and computer program product for remote control of a wireless user terminal through a third-party service system to perform operations. According to the technical solution of the present invention, a message from the wireless user terminal is received through a third-party service system such as Web service or SMTP, such as a short message service message or a multimedia message service message, etc.; the message is parsed to obtain information including A user identification indicating the identity of the wireless user, such as a user account, and execution information indicating the operation to be performed; using the user identification to authenticate the wireless user; if the authentication is successful, combining the user identification and the The execution information is provided to a corresponding execution component of the wireless user, such as a client application or a mail server storing information of the wireless user, to execute the operation.

Description

remote control operation

technical field

The present invention generally relates to the field of information technology, and more particularly, the present invention relates to remote control operations.

Background technique

In today's society where information management is electronic, people are more and more inclined to provide integrated electronic solutions for the organization and management of emails, schedules, tasks, notes, contacts and other information. For example, a personal information manager such as Outlook developed by Microsoft Corporation can realize functions such as managing communication, organizing work information and personal information.

With the development of wireless technology, people are no longer satisfied with using such personal information managers on desktop computers in the office, but need to obtain or store valuable personal information at any time, or complete management and operation of personal information at any time. One approach is to mount a personal information manager on a high-performance wireless user terminal so that it can be carried with it and operated when needed. However, usually the personal information manager on the wireless user terminal cannot replace the personal information manager in the office desktop computer. This is because the latter is usually directly connected to the private network inside the enterprise, so that more key information (for example, important meeting arrangements, important internal mails, etc.) can be obtained accordingly.

The current personal information manager can already send a short message service (SMS) message or a multimedia message service (MMS) message to a user terminal such as a mobile phone through a third-party service system, so that information such as important e-mails can be sent as a short message The service message or multimedia message service message is sent to the wireless user terminal of the user who has left the office. A typical existing work process is as follows: after the client as personal information manager receives information (such as emails, calendars, schedules, etc.) The above-mentioned information is sent by third-party service providers (such as Web service providers). Then, the third-party service provider sends the above information to the mobile network operator/mobile service provider. Finally, the mobile network operator/mobile service provider sends the above information to the user's wireless user terminal in the form of a short message service message or a multimedia message service message. In this way, even if the user does not sit in the office and directly use the client application as the personal information manager, as long as he or/she has a wireless user terminal in his or her hand, he or she can also see the above important information in time.

Apparently, the above existing process is initiated by the client side as the personal information manager, and the user's personal wireless user terminal can only passively receive information sent in the form of messages. This creates a problem. When the user leaves the office or is inconvenient to use the personal information manager in the office, he cannot actively obtain the information in the personal information manager (that is, the client application), and cannot timely update the personal information manager. Remotely operate and manage the information obtained or set in the information manager.

Contents of the invention

Therefore, in order to solve the above-mentioned technical problems, the present invention provides a wireless user terminal that can directly initiate remote control of the client or the corresponding server, so as to apply or personal information (such as e-mail, calendar, schedule) to its personal remote client. , contacts, etc.) to perform the corresponding action.

According to a first aspect of the present invention, there is provided a method for remotely controlling a wireless user terminal through a third-party service system to perform operations. The method includes: a receiving step, for receiving a message from the wireless user terminal through a third-party service system such as Web service or SMTP, such as a short message service message or a multimedia message service message, etc.; a parsing step, for analyzing the The message is parsed to obtain a user identification such as a user account indicating the identity of the wireless user, and execution information indicating the operation to be performed; the authentication step is used to authenticate the wireless user by using the user identification; if If the authentication is successful, then in the providing step, the user ID and the execution information are provided to the corresponding execution component of the wireless user, such as a client application or a mail server storing the information of the wireless user, etc., to perform the operation .

According to a second aspect of the present invention, there is provided a remote agent device for remote control by a wireless user terminal through a third-party service system to perform operations. In the remote agent device, the receiving means receives the message from the wireless user terminal through a third-party service system such as Web service or SMTP, such as a short message service message or a multimedia message service message, etc.; the parsing means parses the message , to obtain a user identification, such as a user account, indicating the identity of the wireless user, and execution information indicating the operation to be performed; the authentication device uses the user identification to authenticate the wireless user; if the authentication is successful, it provides The device provides the user identifier and the execution information to a corresponding execution component of the wireless user, such as a client application or a mail server storing information of the wireless user, etc., to execute the operation.

According to a third aspect of the present invention, there is provided a corresponding computer program product for performing operations by remote control by a wireless user terminal through a third-party service system. The computer program product includes: a first code for receiving a message from the wireless user terminal through a third-party service system; and parsing the message to obtain a user identification and an indication including an identity indicating the wireless user a second code of execution information of an operation to be performed; a third code for authenticating the wireless user using the user identification; and providing the user identification and the execution information to the wireless user if the authentication is successful. A corresponding execution component of the wireless user to execute the fourth code of the operation.

According to the technical solution of the present invention, when the user cannot directly use his own client application (for example, when he is located in a different place or it is inconvenient to operate the client), he can use his own wireless user terminal to send messages such as short message service or multimedia Edit the command in the form of a message service message, so as to remotely control the client application or a server corresponding to the client application (for example, a POP3 server, an Exchange server, etc.) to perform corresponding operations.

The present summary of the invention presents the invention in a simplified form and is described in more detail in the detailed description. This Summary is not intended to identify key features or principal characteristics of the claimed subject matter, nor is it intended to delineate the scope of the claimed subject matter.

Description of drawings

Through the following description in conjunction with the accompanying drawings, and with a more comprehensive understanding of the present invention, other purposes and effects of the present invention will become clearer and easier to understand, wherein:

Figure 1 shows a schematic diagram of a system in which an embodiment according to the present invention can be implemented;

FIG. 2 shows a workflow diagram for performing remote control by a wireless user terminal through a third-party service system in the system shown in FIG. 1;

Fig. 3 schematically shows a functional block diagram of a remote agent device according to an embodiment of the present invention;

Fig. 4 schematically shows a functional block diagram of a general computer system in which a remote agent device according to an embodiment of the present invention can be implemented.

In all the above drawings, the same reference numerals indicate the same, similar or corresponding features or functions.

Detailed ways

Preferred embodiments of the present invention are described below.

Fig. 1 shows a schematic diagram of a system in which an embodiment according to the present invention can be implemented.

As shown in FIG. 1, a wireless user terminal 110 communicates directly with a wireless system 120, such as a mobile carrier system and/or a mobile service providing system. As described in the background, the wireless system 120 and the third party service system 130 are communicatively coupled to each other, wherein the third party service system may preferably include a Simple Mail Transfer Protocol (SMTP) service 131 and a Web service 132 . On the one hand, the third-party service system 130 can communicate with the wireless system 120, and on the other hand, it can also perform information interaction with multiple control and query systems 140 (only one control and query system 140 is shown in FIG. 1 as an example).

The control and query system 140 may include a server (such as a POP3 server, an Exchange server, etc.) 141 with a remote agent device 300 according to an embodiment of the present invention, a client with a remote agent device 300 according to an embodiment of the present invention (for example, Such as personal information managers such as Outlook, etc.) 143, and a roaming system 142 that provides information transmission such as data and commands between the server 141 and the client 143. The remote proxy device 300 on the client 143 has the same functions as the remote proxy device 300 on the server 141, and can be implemented in hardware or software. In one example, the user creates and saves personal information (such as e-mail, calendar, schedule, contacts, and other information items) in the database 1430 through the client 143, and manages it. Moreover, the user may also choose to transmit all information items or selected information items to the server 141 through the roaming system 142 for backup. In fact, although FIG. 1 only shows one client 143 as an example, the server 141 can serve multiple clients through the roaming system 142 (for example, the mail server serves multiple mail clients), so in the database of the server 1410 Information items respectively belonging to the plurality of clients are maintained.

As mentioned above, when the user is in an environment where the client 143 cannot be directly used (for example, leaving the terminal device on which the client 143 is installed), it is difficult for the user to obtain the information stored in the client 143 or can be stored in the client 143. Information items obtained by using the functions of this client 143 . In order to solve this problem, in the system shown in Figure 1, the user can edit the short message service message and the multimedia message service message through the wireless user terminal 110, wherein the message contains the information indicating the identity of the user (such as mobile The user's Integrated Services Digital Network (MSISDN) number, International Mobile Subscriber Identity (IMSI), or user account number and password contained in the message content, etc.), is forwarded to the user's pre-designated control and query system 140 through the third-party service system 130 , so that the corresponding execution component (server 300 or client 300) executes the operation.

The process of performing remote operations by a wireless user terminal through a third-party service system will be described in detail below through a specific example.

In this example, the user of the wireless user terminal 110 wishes to remotely obtain the information of the contact "Ma Ling" stored in the client 143 or the server 141. The user uses the wireless subscriber terminal 110 to edit the short message service message "GetC name: Ma Ling", and enters the number of the recipient (this number is usually provided by the third-party service system 130, and is used to identify the recipient and/or the service provided type). The wireless system 120 sends the message to the corresponding third-party service system 130 according to the recipient's number. The third party service system 130 forwards the short message service message carrying the user identity information to the control and inquiry system 140 pre-designated by the user based on the user identity information in the short message service message. Wherein, according to an implementation manner, the message is forwarded through the SMTP service 131 . The remote agent device 300 residing in the server 141 of the mail server and the client 143 as the mail client respectively receives the message from the wireless user terminal through the third-party service system 130, and parses the message to obtain the information indicating the user terminal. User identification of identity information, such as pre-registered e-mail account, system login account, etc. corresponding to Mobile Subscriber Integrated Services Digital Network (MSISDN) number, International Mobile Subscriber Identity (IMSI); in another embodiment, the The content of the message can also directly include the email account and/or system login account and its password, so that the user can also use the wireless terminal device without pre-registered service to perform the operation of the present invention. Then parse the execution information indicating the operation to be performed by, for example, searching the user's pre-customized command mapping table. In this example, "GetC name: Ma Ling" is parsed into "get the contact information whose name is Ma Ling". The remote agent device 300 needs to authenticate the user ID of the e-mail account, for example, check whether the user ID is valid, check whether the user ID is a user ID that can be controlled remotely, and so on.

Because usually the client 143 is dedicated to a user, relatively complete user personal information items are stored in its database 1430, and the server 141 usually only stores a part of important backup personal information items for each user due to the limitation of storage capacity. It is therefore advantageous for query commands to be able to be executed by the client 143 . Therefore, when the authentication process is successful, if the client 143 is running, the remote proxy device 300 therein provides the parsed result to the client 143 as the execution component at this time. The client 143 searches the information of the contact person Ma Ling in the database 1430, and sends it to the wireless system 120 through the third-party service system 130, so that the wireless user terminal 110 can receive the query result in the form of a short message service message.

If at this time, the client 143 is closed and unable to respond to any remote control command, the remote proxy device 300 in the server 141 provides the parsed result to the server 141 as the execution component at this time. The server 141 looks up the contact Ma Ling's information in the portion of its database associated with the user identification, such as an email account. If the contact information is backed up in the database 1410, it is sent to the wireless system 120 through the Web service 132 in the third-party service system 130, so that the wireless user terminal 110 can receive the query result in the form of a short message service message.

It should be noted here that the remote proxy device 300 in the server 141 can know whether the client is closed in multiple ways, so as to know whether to provide the parsing result to the execution component server 141 . For example, status information of each potential client is maintained in the server 141 to indicate whether the corresponding client is closed. When the client 143 is turned on or off, it can actively send its status information via the roaming system 142 to update the corresponding status in the server 141 . Another feasible solution is that the server 141 may periodically poll all potential clients via the roaming system 142 to determine their status information. In this way, it can be ensured that the remote proxy device 300 in the server 141 can know whether the current corresponding client is running or not.

If the authentication process is unsuccessful, the analysis result of the command is not provided to any one of the server 141 and the client 143, whereby the server 141 and the client 143 do not perform any operation. Or optionally, an indication of failure to pass the authentication is provided to any available component in the server 141 and the client 143 so that it returns an indication of authentication failure to the wireless user terminal 110 through the Web service 132 in the third-party service system 130. information.

Those skilled in the art can understand that the third-party service system needs to reach an agreement with the user of the wireless user terminal 110 in advance, and the agreement may include the association between the user's identity information in the wireless system and the user's identity information in the control and query system information, so that when forwarding the message from the wireless user terminal, the user's identity information is displayed as user identity information that can be recognized by the control and query system. This information can be declared to and configured by the third-party service provider when the user proposes to the third-party service system to open the remote control operation service according to the present invention.

It should be pointed out here that, in the above example, a query command is used as an example to illustrate the operation of the system shown in Figure 1, but the user can also edit, for example, a control command that commands the server or client to perform certain operations (for example, The mail server sends mail, and the mail client customizes a meeting record, etc.). After parsing, the remote proxy device only needs to provide the command to the corresponding execution component (server or client), and the corresponding execution component can complete the corresponding operation according to the command. The code and/or content of these control or query commands can be customized by each user. For example, the user expresses a certain command on the client with a phrase or letter combination that is easy to remember. The operations performed by the command can be recorded by recording a macro or Defined programmatically. The user can update the command mapping table maintained by the remote proxy device 300 on the client 143 and/or server 141 at any time with the command he defines.

FIG. 2 shows a working flowchart for remote control by a wireless user terminal through a third-party service system to perform operations in the system shown in FIG. 1 .

In step S201, the wireless user equipment sends an inquiry or a control command in the form of a short message service message.

In step S202, the query or control command is forwarded by the wireless system of the mobile operator and/or mobile service provider.

In step S203, the query or control command is forwarded by the SMTP server of the third-party service provider. The third-party service system can maintain the association information between the user's identity information in the wireless system and the user's identity information in the control and query system, so that when the message from the wireless user terminal is forwarded, the user's identity information is displayed as a control and inquiry system. Query the user identity information that can be identified by the system. Or the third-party service system can forward the message to the corresponding client and/or the remote proxy device in the Exchange/POP3 server based on the number of the wireless terminal device according to the pre-customized rules when customizing the service.

In step S204, the remote proxy device receives and parses the control or query command. Thus, the user identifier indicating the identity information of the user and the execution information indicating the operation to be performed are acquired.

In step S205, the identity of the user of the wireless user equipment is authenticated by checking whether the user ID is valid, checking whether the user ID is a user ID that can perform remote operation and control on it, and the like.

In step S206, it is determined whether the client is an execution component. Here, for the query command, it can be judged whether the client is running at this time. If it is running, it is determined that the current command can be processed by the client, that is, the client is the execution component, otherwise the server is determined to be the execution component. For the control command, it can be judged whether the command is a control command only for the client and whether the client is running. If so, it is determined that the current command needs to be processed by the client, that is, the client is an execution component, otherwise Identify the server as the execution component.

If it is determined in step S206 that the server is the execution component, then in step S207, the remote proxy device residing on the server side provides the server application with the authenticated analysis result (including user identification and execution information).

In step S208, the server application generates an execution result, such as executing a query or executing a specific operation.

In step S209, the server sends, for example, the query result and the execution result of whether the control function is successfully executed in an appropriate format.

If it is determined in step S206 that the client is the execution component, then in step S210, the remote proxy device on the client side provides the client application with the authenticated parsing result (including user identification and execution information).

In step S211, the client application generates an execution result, such as executing a query or executing a specific operation.

In step S212, the client sends, for example, the query result and the execution result of whether the control function is successfully executed in an appropriate format.

In step S213, the execution result is forwarded by the Web service of the third-party service provider.

In step S214, the execution result is forwarded by the wireless system of the mobile operator and/or mobile service provider in the form of a short message service message.

In step S215, the wireless user terminal receives the message indicating the execution result, and presents the execution result to the user.

FIG. 2 does not show the corresponding processing after the authentication of the user ID indicating the user identity fails in step S205. If the authentication process fails in step S205, the remote proxy device does not provide the parsing result of the command to any one of the server and the client, whereby the server application and the client application do not perform any operations. Or alternatively, the remote proxy device may provide an indication of failure to be authenticated to any available component of the server and the client, so that it returns an indication of authentication failure to the wireless user terminal through the Web service in the third-party service system. information.

Fig. 3 schematically shows a functional block diagram of a remote agent device according to an embodiment of the present invention.

As shown in Figure 3, reference numeral 300 represents a remote agent device; reference numeral 310 represents a receiving device for receiving a message from the wireless user terminal through the third-party service system; reference numeral 320 represents a device for receiving a message from the wireless user terminal A parsing device for parsing the message; reference numeral 330 denotes an authentication device for authenticating user identity; reference numeral 340 denotes a providing device for providing the parsing result to the execution component.

In the remote agent device 300, the receiving unit 310 receives a message from the wireless user equipment forwarded through a third-party service system, the message carries user identification information indicating the identity of the user of the wireless user equipment. Next, the parsing means 320 parses the received message to obtain the execution information including the user ID indicating the identity of the wireless user and the operation to be executed. Since the commands sent by users are usually intended to operate on their personal client applications or private data, and usually such remote control is only provided to pre-ordered users, in order to be able to identify whether the user has the right to perform the remote operation needs Authenticating a user identity such as an email account. The authentication device 330 uses the user identification information provided by the parsing device 320 to authenticate the user identity, for example, checking whether the user identification is valid, checking whether the user identification is a user identification that can be controlled remotely, etc. After the authentication is successful, the providing means 340 is used to provide the authenticated user ID and the execution information of the remote control operation to the corresponding execution component of the wireless user to execute the operation. According to an embodiment of the present invention, when the remote control operation command is a query command, the execution component is the client when the client is running, and is the server when the client is closed. The providing means 340 can determine whether the current client is running in various ways familiar to those skilled in the art, such as querying the current status information of the client maintained in the server, or receiving a message indicating the current status information of the client, and so on. According to an embodiment of the present invention, when the remote control operation command is a control command, the execution component is the subject that executes the operation specified by the control command.

Subsequently, an execution component such as a server or a client may perform corresponding information query or actions such as "forwarding" and "ordering a meeting reminder" according to the user identification information and execution information.

Those skilled in the art can understand that, according to an embodiment of the present invention, the functions implemented by the remote proxy device residing on the server side and the remote proxy device residing on the client side are the same, because when the client side is closed Only the remote proxy device on the server side works. Of course, those skilled in the art can also simplify the functions of the client-side and/or server-side remote proxy device, or add new functions to optimize its implementation. These modifications may make the functions realized by the remote agent device residing on the server side and the remote agent device residing on the client side different from each other, but this does not depart from the idea of the present invention, because according to the teaching of this specification, these modifications Or modifications will be apparent to those skilled in the art.

Fig. 4 schematically shows a functional block diagram of a general computer system in which an embodiment according to the present invention can be implemented.

The computer system shown in FIG. 4 includes a processing unit 410, a RAM (Random Access Memory) 420 in which an operating system 421, application programs 422, program data 423, etc. reside, and a ROM (Read Only Memory) 430 in which a BIOS resides. , a system bus 440, a storage device interface 450 connected with a hard disk drive 451, a floppy disk drive 452 and an optical disk drive 453, a user input interface 460 connected with a keyboard 461, a network interface 470 for connecting to a remote device 471, and a network interface 470 for connecting to The peripheral device interface of the peripheral device 481, the video interface 490 connected with the display 491, wherein the processing unit 410, RAM 420, ROM 430, storage device interface 450, user input interface 460, network interface 470, peripheral Equipment interface 480, video interface 490.

The function of each component in FIG. 4 is well known in the art, and the structure shown in FIG. 4 is conventional. In different applications, some of the components shown in Figure 4 may be omitted. The overall system shown in FIG. 4 is controlled by computer readable instructions, typically stored as software on hard disk 451, or in EPROM or other non-volatile memory. Software can also be downloaded from a network (not shown). Either stored in the hard disk 451 or downloaded from the network, the software can be loaded into the RAM 420 and executed by the processing unit 410 to complete the functions determined by the software.

The present invention can also be realized as a computer program product used by the computer system shown in FIG. 4 , which includes a computer program product for implementing the remote control by a wireless user terminal through a third-party service system to perform operations according to the present invention. The code of the method. Prior to use, the code may be stored in the memory of another computer system, for example, on a hard disk or removable memory such as an optical or floppy disk, or downloaded via the Internet or other computer network.

It should be noted that in order to make the present invention easier to understand, the above description omits some more specific technical details that are known to those skilled in the art and may be necessary for the realization of the present invention.

The description of the present invention has been presented for purposes of illustration and description, not exhaustive or limited to the invention in the form disclosed. Many modifications and changes will be apparent to those of ordinary skill in the art.

Therefore, the embodiment is selected and described in order to better explain the principle of the present invention and its practical application, and to make those skilled in the art understand that all modifications and changes fall within the scope of the patent rights without departing from the essence of the present invention. within the scope of protection of the present invention as defined by the requirements.

Claims (15)

1. A method for remotely controlling a wireless user terminal through a third-party service system to perform operations, comprising: a receiving step for receiving a message from the wireless user terminal through the third-party service system; A parsing step, for parsing the message to obtain execution information including a user ID indicating the identity of the wireless user and indicating an operation to be performed; an authentication step, for authenticating the wireless user by using the user identification; A step is provided for providing the user identification and the execution information to a corresponding execution component of the wireless user to execute the operation after the authentication is successful. 2. A method according to claim 1 or 2, wherein said operation comprises a query for an item of information, The analysis steps include: parsing the message to obtain a query condition for querying a database, wherein the database is associated with the user identifier, The steps of providing include: The user ID and query conditions are provided to the executing component, so as to perform a query in the database corresponding to the user ID to be queried according to the query conditions and return query results to the wireless user terminal. 3. The method of claim 2, wherein the execution component is selected from the group consisting of a client application and a server application. 4. The method of claim 3, wherein the step of providing comprises: When the client application is running, the user identification and query conditions are provided to the client application, so that the client application executes a query in the database corresponding to the user identification according to the query conditions and sends The wireless user terminal returns the query result. 5. The method of claim 3, wherein the providing step comprises: When the client application has been closed, the information is provided to the server application, so that the server application performs a query in the database corresponding to the user ID to be queried according to query conditions and sends the information to the The wireless user terminal returns the query result. 6. The method of any one of claims 3-5, wherein the client application comprises an email client application and the server application comprises an email server application. 7. The method according to claim 6, wherein the operation further comprises the mail client application or the server application sending mail, the mail client application or the server application receiving mail, the mail client application The application or the server application customizes the personal schedule, and the mail client application or the server application cancels the personal schedule and other operations. 8. A remote agent device for remote control by a wireless user terminal through a third-party service system to perform operations, comprising: a receiving device, configured to receive a message from the wireless user terminal through the third-party service system; Parsing means for parsing the message to obtain the execution information including the user identification indicating the identity of the wireless user and indicating the operation to be performed; an authentication device, configured to authenticate the wireless user by using the user identifier; Means are provided for providing the user identification and the execution information to a corresponding execution component of the wireless user to execute the operation after the authentication is successful. 9. The apparatus of claim 8, wherein the operation comprises a query for an item of information, The analysis device is further used for: parsing the message to obtain query conditions for querying a database, wherein the database is associated with the user identifier, The providing device is further used for: The user identification and query conditions are provided to the execution component to perform a query in the database corresponding to the user identification to be queried according to the query conditions and return the query results to the wireless user terminal. 10. The apparatus of claim 9, wherein the execution component is selected from the group consisting of a client application and a server application. 11. The apparatus according to claim 10, wherein said means for providing is further configured to: When the client application is running, the user ID and query conditions are provided to the client application, so that the server application executes the query according to the query conditions in the database corresponding to the user ID to be queried And return the query result to the wireless user terminal. 12. The apparatus according to claim 10, wherein said means for providing is further configured to: When the client application has been closed, the information is provided to the server application, so that the server application performs a query in the database corresponding to the user ID to be queried according to query conditions and sends the information to the The wireless user terminal returns the query result. 13. The apparatus of any one of claims 10-12, wherein the client application comprises an email client application and the server application comprises an email server application. 14. The device according to claim 13, wherein the operation further comprises the mail client application or the server application sending mail, the mail client application or the server application receiving mail, the mail client application The application or the server application customizes the personal schedule, and the mail client application or the server application cancels the personal schedule and other operations. 15. A computer program product for remote control by a wireless user terminal through a third-party service system to perform operations, comprising: A first code for receiving a message from the wireless user terminal through a third-party service system; for parsing the message to obtain a second code including a user identification indicating the identity of the wireless user and execution information indicating an operation to be performed; a third code for authenticating the wireless user with the user identification; and Fourth code for providing said user identification and said performance information to a corresponding execution component of said wireless user to perform said operation if authentication is successful.

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