CN100372282C - Information interaction system and method - Google Patents
Information interaction system and method Download PDFInfo
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- CN100372282C CN100372282C CNB2004100277379A CN200410027737A CN100372282C CN 100372282 C CN100372282 C CN 100372282C CN B2004100277379 A CNB2004100277379 A CN B2004100277379A CN 200410027737 A CN200410027737 A CN 200410027737A CN 100372282 C CN100372282 C CN 100372282C
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Abstract
The present invention relates to an information interactive system which comprises an instant communication server 10, an information service provider (ISP) 40 and an instant communication client 20, wherein the ISP 40 is connected with the instant communication server 10 and provides an instant communication system with customized text information; the instant communication client 20 is connected with the instant communication server 10 through a network 30; the instant communication client 20 also comprises a hyperlink decoder 22 and a man-machine interactive window 23, wherein the hyperlink decoder 22 is used for decoding the customized text information provided by the ISP 40; the man-machine interactive window 23 is used for the display of hyperlink messages through decoding and man-machine interaction. By adopting the technology of the present invention, users can carry out the man-machine interaction by clicking hyperlinks without basing on specific grammatical input values or keywords for the man-machine interaction so that the interaction can e more convenient, and the error rate of the interaction can be reduced.
Description
Technical field
The present invention relates to the communications field, relate in particular to information interaction system and method thereof in a kind of information service.
Background technology
With the information service is the interactive system of purpose, for example directory system, finance and economics information desk or consulting Help Desk etc., exchange method between system and the user is generally by system to the predefined service item of user's submission system, the corresponding one section block of each service item; The user submits the reaction information of making according to the service item of system to; The reaction information that system identification analysis user is then submitted to; System submits to further service item to obtain concrete service content end dialog until the user according to analysis result.This type of technology can be with reference to Chinese patent application 96190136.5.
In addition, interactive system also can be set up structuring man-machine interaction template, structuring dynamic data base and structural data coding, conversion, coupling, means of interpretation, and the program of structuring man-machine interaction template, structuring dynamic data base and implementation structure digital coding, conversion, coupling, means of interpretation is embedded in the related device of communication networks such as Cellular Networks, Internet net, set up the structured message service system; Utilize the structuring service system in the relevant device that embeds Cellular Networks, Internet net to provide structure short message issue, storage, retrieval service to the user.
But in present information content service field, no matter be that above-mentioned which kind of mode realizes, mutual (being man-machine interaction) between service system and the user all be by text message as interactive mode, its main flow process is: service end sends its service content and corresponding keyword (keyword and grammer thereof are pre-defined by service provider) to user side earlier by text message, corresponding service content is chosen in user's input " keyword+query contents ", and service end is again according to the required information in the multiplexing back and forth family of the keyword that the user imported." the little cloth of robot " as the MSN of Microsoft Corp., user's request " little cloth " is when providing information service, must in dialog box, import service content, as shown in Figure 1, if the user need inquire about the time-table of T96, then need import " Train:T96 " in dialog box, " the special fast 16:45 → Wuchang, Shenzhen (SZ) (WC) of T96 air-conditioning 06:20 next day whole process: 1216 kilometers by way of Shenzhen (SZ) 05:28 Wuchang, 02:43 Xianning, 23:14 Changsha, 21:35 Chenzhou, Dongguan (DG) 17:46 new east station of Guangzhou (GZD) 19:04 Shaoguan (SG) (CZ) (CS) (XN) (WC) 06:20 that dispatches a car " then can reply in system.If the user forgets the needed keyword of inquiry or its grammer, then also need to inquire about relevant keyword and grammer thereof by Help.For the user, such interactive mode is obviously very inconvenient, needs the constantly keyword of input service side's appointment; For service side, rely on the user to import keyword by hand, the probability of mistake is very big, has increased mutual number of times, has reduced efficiency of service.
Summary of the invention
In order to solve in the present information interactive process fully by the existing problem of artificial input, the present invention proposes a kind of information interaction system, comprise instant communication server and the instant communication client that is connected with this instant communication server by network, key is, this system also comprises information service provider, provides the attribute that meets the instant messaging coding rule to comprise the text message of network address to described instant communication server;
Described instant communication client comprises that the described text message that is used for receiving is decoded into the hyperlink decoder of hyperlink message and is used to the man-machine interaction window that shows hyperlink message and carry out man-machine interaction.Wherein, described information service provider provides the text message according to rules customization, and the text message that customizes is set different attributes, and described attribute also comprises value, keyword.
Described instant communication client also comprises the instant communication client main program and is used for the session window of instant messaging interaction.
Described man-machine interaction window also is used to judge the attribute of hyperlink message.
Described hyperlink message comprises hyperlink and relevant textual information.
The present invention also provides a kind of information interactive method, is to realize by the instant communicating system that comprises instant communication server and instant communication client, may further comprise the steps:
A) information service provider transmits the text message that the attribute that meets the instant messaging coding rule comprises network address to instant communicating system;
B) after instant communicating system receives described text message, it is decoded as hyperlink message and shows by instant communication client;
C) instant communicating system receives the click request of user to hyperlink message, realizes man-machine interaction.
Wherein, described step a) also comprises: information service provider sets attribute for the good text message of customization, and described attribute also comprises value, keyword.Described step b) is described to be decoded as hyperlink message with text message and to be finished by instant communication client.
Described step a) and b) between also comprise step:
A1) information service provider transmits the text message that customization is good, that meet the instant messaging coding rule, attribute comprises network address to instant communication server;
A2) instant communication server sends described text message to instant communication client.
Described step c) may further comprise the steps:
C1) instant communicating system receives the click request of user to hyperlink message;
C2) instant communicating system is judged according to the attribute of the hyperlink of described click request correspondence, and handles accordingly according to the different attribute of hyperlink.
Described step c2) further comprise:
C21) if the corresponding internet address of the attribute of hyperlink then calls this corresponding internet web page of browser access;
C22), then directly the value of this hyperlink is replied to information service provider if the attribute of hyperlink is value;
C23) if the attribute of hyperlink is a keyword, then automatically this keyword is input to the input frame of instant communication client.
Described step c23) further comprises: after instant communication client is imported keyword automatically, and focus moved to input frame; The query contents of user's input is replied to information service provider together with keyword.
Described reception user finishes by instant communication client the click request of hyperlink message and the process of realization man-machine interaction.
Beneficial effect of the present invention is: in information interactive process, do not need the user to carry out a large amount of inputs, it is more convenient that the user is operated, and improved the efficient of information interaction; And greatly reduce wrong probability.
Description of drawings
Fig. 1 is the schematic diagram of prior art information interaction;
Fig. 2 is an information interaction system composition diagram of the present invention;
Fig. 3 is an information interaction flow chart of the present invention;
Fig. 4 is the schematic diagram of information interaction of the present invention;
Fig. 5 is another schematic diagram of information interaction of the present invention;
Fig. 6 is a schematic diagram again of information interaction of the present invention;
Embodiment
With embodiment the present invention is described in further detail with reference to the accompanying drawings below:
See also accompanying drawing 2, information interaction system 100 of the present invention comprises instant communicating system and the information service provider 40 of information service content is provided, wherein, instant communicating system comprises by network 30 interconnective instant communication server 10 and instant communication clients 20.
Described information service provider 40 provides the content supplier of various information services, and the information service that is provided comprises the information service of various aspects such as life, amusement, finance and economics, physical culture, trip.Information service provider 40 is customized to text message with above-mentioned various information service contents according to the coding rule that instant communicating system defines, and to the text message that customizes out all configure its attribute, these attributes comprise value, keyword and interconnected network address, then text message are offered instant communication server 10.
The instant communicating system decapacitation realizes outside the function of the present invention, also can satisfy simultaneously the traditional instant messaging demand of user, therefore, the instant communication server 10 of instant communicating system and connection instant communication server are all consistent with prior art with the network 30 of client, repeat no more herein.
Described instant communication client comprises instant communication client main program 21, reaches the hyperlink decoder 22, man-machine interaction window 23 and the instant telecommunication session window 24 that are connected with instant communication client main program 21.Wherein, instant communication client main program 21 also is used for transmitting the interactive information of information service except that carrying out traditional instant communication function.The information content that described hyperlink decoder 22 is used for text formatting that information service provider 40 is provided is decoded as hyperlink message, described hyperlink message comprises the information content of hyperlink form, reach the relevant information that these hyperlink are made an explanation or illustrate, such as hyperlink message " physical culture (Europe Cup; five big league football match scores; rank; shooterboard; NBA...) ", wherein " physical culture " is hyperlink, and " (Europe Cup; five big league football match scores; rank; shooterboard, NBA...) " of " physical culture " back then is used for explaining for it or the relevant information (this specification is represented hyperlink with literal+underscore) of illustration.Described man-machine interaction window 23 is used to show hyperlink message, and is used for the user hyperlink message is carried out in the mode of click alternately.Directly show after being decoded into hyperlink message as above-mentioned hyperlink message " physical culture (Europe Cup, five big league football match scores, rank, shooterboard; NBA...) " by hyperlink decoder 22 at man-machine interaction window 23, after user's clickable hyperlinks " physical culture ", man-machine interaction window 23 is according to the determined property of hyperlink, attribute through judging " physical culture " is value, then directly will be worth " physical culture " by network 30 and instant communication server 10 return information service providers 40, information service provider 40 again according to value " physical culture " return information "
The physical culture menu
Europe Cup score inquiry
[returning main menu]"
Certainly, the above-mentioned information that information service provider 40 provides remains text formatting, be decoded as above-mentioned hyperlink message and show on man-machine interaction window 23 through hyperlink decoder 22, only the user is needed no longer carries out mutual last information and just no longer is decoded as hyperlink message.Instant telecommunication session window 24 is used for traditional instant communication function.
The present invention also provides a kind of information interactive method 200, please refer to Fig. 3, at first, information service provider 40 is according to the regulation of instant messaging operator or instant communicating system or the coding rule that provides, its information service content that provides all is customized to the information of text formatting, and to the text message that customizes out all configure its attribute, these attributes comprise value, keyword and interconnected network address, see step 210; In step 220, information service provider 40 will customize good text message and send instant communication server 10 to; Step 230, instant communication server 10 will receive text message and send each instant communication client 20 online or demand of proposition to; In step 240, instant communication client 240 is decoded as hyperlink message with the text message that receives according to coding rule, and as mentioned above, described hyperlink message comprises hyperlink and relevant information thereof; In step 250, instant communication client is shown in its interactive window with decoded hyperlink message, the hyperlinked information that shows on the information interaction schematic diagram shown in Fig. 4,5.
In step 260, after the user operates hyperlink message, receive the request of user's clickable hyperlinks; In fact, because all information contents all are hyperlink, so the user can operate with mouse easily, i.e. click can certainly be operated by keyboard or other peripheral hardwares.In step 270, instant communication client 20 is according to the hyperlink of user's click request or user's click, judge the attribute of this hyperlink: step 281, if the attribute of hyperlink is corresponding internet address, then call this corresponding internet web page (step 291) of browser access, please in the lump with reference to information interaction schematic diagram shown in Figure 4, " my family takes in last column of interactive window
Http:// www.xiaoi.comLook at ", wherein hyperlink "
Http:// www.xiaoi.com" attribute be exactly corresponding internet address, certainly, "
Http:// www.xiaoi.com" also can use textual representation, such as be expressed as "
Little 1 family", its attribute is still corresponding internet address, therefore still calls this corresponding internet web page of browser access.
In step 282, if the attribute of hyperlink is a value, then can directly this value be replied to information service provider 40 (step 293), can be by network 30 and instant communication server 10 certainly.Please in the lump with reference to Fig. 4 and Fig. 5, when the user click be hyperlink "
Trip", then will be worth "
Trip" replying to information service provider 40, information service provider 40 returns as shown in Figure 5 information according to the content of value, and what information service provider 40 returned certainly also must be through as the described decoding of step 240 as the information of coming out as shown in Fig. 5.
In information interactive method 200 of the present invention, the flow process that above embodiment provided is a preferred forms, all finish at instant communication client for the decoding of text message and the determined property and the processing procedure of carrying out in the man-machine interaction process thereof in the described flow process, these processes also can be finished at instant communication server equally.
Claims (14)
1. information interaction system, comprise instant communication server with by network and the instant communication client that this instant communication server is connected, it is characterized in that this system also comprises:
Information service provider provides the attribute that meets the instant messaging coding rule to comprise the text message of network address to described instant communication server;
Described instant communication client comprises that the described text message that is used for receiving is decoded into the hyperlink decoder of hyperlink message and is used to the man-machine interaction window that shows hyperlink message and carry out man-machine interaction.
2. information interaction system according to claim 1 is characterized in that: described information service provider is according to instant messaging coding rule customization text message.
3. information interaction system according to claim 2 is characterized in that: described information service provider sets different attributes to the text message that customizes, and described attribute also comprises value, keyword.
4. information interaction system according to claim 1 is characterized in that: described instant communication client also comprises the instant communication client main program and is used for the session window of instant messaging interaction.
5. information interaction system according to claim 3 is characterized in that: described man-machine interaction window also is used to judge the attribute of hyperlink message.
6. information interaction system according to claim 1 is characterized in that: described hyperlink message comprises hyperlink and relevant textual information.
7. an information interactive method is to realize by the instant communicating system that comprises instant communication server and instant communication client, it is characterized in that comprising:
A) information service provider transmits the text message that the attribute that meets the instant messaging coding rule comprises network address to instant communicating system;
B) after instant communicating system receives described text message, it is decoded as hyperlink message and shows by instant communication client;
C) instant communicating system receives the click request of user to hyperlink message, realizes man-machine interaction.
8. information interactive method according to claim 7 is characterized in that: described step a) also comprises: information service provider sets attribute for the good text message of customization, and described attribute also comprises value, keyword.
9. information interactive method according to claim 7 is characterized in that: step b) is described to be decoded as hyperlink message with text message and to be finished by instant communication client.
10. information interactive method according to claim 9 is characterized in that: at step a) and b) between also comprise step:
A1) information service provider transmits the text message that customization is good, that meet the instant messaging coding rule, attribute comprises network address to instant communication server;
A2) instant communication server sends described text message to instant communication client.
11. information interactive method according to claim 8 is characterized in that: described step c) may further comprise the steps:
C1) instant communicating system receives the click request of user to hyperlink message;
C2) instant communicating system is judged according to the attribute of the hyperlink of described click request correspondence, and handles accordingly according to the different attribute of hyperlink.
12. information interactive method according to claim 11 is characterized in that: described step c2) further comprise:
C21) if the corresponding internet address of the attribute of hyperlink then calls this corresponding internet web page of browser access;
C22), then directly the value of this hyperlink is replied to information service provider if the attribute of hyperlink is value;
C23) if the attribute of hyperlink is a keyword, then automatically this keyword is input to the input frame of instant communication client.
13. information interactive method according to claim 12 is characterized in that: described step c23) further comprise: after instant communication client is imported keyword automatically, and focus moved to input frame; The query contents of user's input is replied to information service provider together with keyword.
14. according to claim 7,10,12 or 13 described information interactive method, it is characterized in that: described reception user finishes by instant communication client the click request of hyperlink message and the process of realization man-machine interaction.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CNB2004100277379A CN100372282C (en) | 2004-06-17 | 2004-06-17 | Information interaction system and method |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CNB2004100277379A CN100372282C (en) | 2004-06-17 | 2004-06-17 | Information interaction system and method |
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| Publication Number | Publication Date |
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| CN1710856A CN1710856A (en) | 2005-12-21 |
| CN100372282C true CN100372282C (en) | 2008-02-27 |
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| Application Number | Title | Priority Date | Filing Date |
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| CNB2004100277379A Expired - Lifetime CN100372282C (en) | 2004-06-17 | 2004-06-17 | Information interaction system and method |
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| CN (1) | CN100372282C (en) |
Families Citing this family (10)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN100459742C (en) * | 2006-05-25 | 2009-02-04 | 姚学民 | Multi-task information interactive system and method based on short message text |
| CN100505706C (en) * | 2006-09-25 | 2009-06-24 | 钱晓东 | Method for providing and using WEB service on instant communication platform |
| CN101184061B (en) * | 2007-12-17 | 2010-06-09 | 腾讯科技（深圳）有限公司 | Prompting method, device and instant communication terminal in instant communication |
| CN101990094B (en) * | 2009-08-05 | 2012-11-21 | 炬力集成电路设计有限公司 | Code stream analysis method and device |
| CN102314511A (en) * | 2011-09-16 | 2012-01-11 | 李建成 | Hyperlink attaching method and system |
| CN103546362B (en) * | 2012-07-11 | 2018-05-25 | 腾讯科技（深圳）有限公司 | Method, system and the server pushed into row information |
| CN103684977B (en) * | 2012-09-12 | 2017-04-05 | 阿里巴巴集团控股有限公司 | Method for sending information and device, method for information display and device |
| DE102013007055A1 (en) * | 2013-04-23 | 2014-10-23 | Volkswagen Aktiengesellschaft | Method for communication between a transmitter and a vehicle and corresponding device |
| CN105631645A (en) * | 2016-01-07 | 2016-06-01 | 广州市科南软件有限公司 | Method and system for information interaction on business approval page of online business approval system |
| CN106066850A (en) * | 2016-05-30 | 2016-11-02 | 乐视控股（北京）有限公司 | A kind of content processing method and device |
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| WO1997018518A1 (en) * | 1995-11-13 | 1997-05-22 | Citrix Systems, Inc. | A method and apparatus for making a hypermedium interactive |
| WO2002089058A1 (en) * | 2001-04-30 | 2002-11-07 | Activemap Llc | Interactive electronically presented map |
| AU2003100952A4 (en) * | 2002-11-25 | 2004-01-22 | Simons, David Noel Mr | Intuitive Click & Discover Web Interface |
| CN1493044A (en) * | 2000-10-03 | 2004-04-28 | ���ɵ¡�N���ʸ��� | Method for locating web page by using visual image |
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2004
- 2004-06-17 CN CNB2004100277379A patent/CN100372282C/en not_active Expired - Lifetime
Patent Citations (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| WO1997018518A1 (en) * | 1995-11-13 | 1997-05-22 | Citrix Systems, Inc. | A method and apparatus for making a hypermedium interactive |
| CN1493044A (en) * | 2000-10-03 | 2004-04-28 | ���ɵ¡�N���ʸ��� | Method for locating web page by using visual image |
| WO2002089058A1 (en) * | 2001-04-30 | 2002-11-07 | Activemap Llc | Interactive electronically presented map |
| AU2003100952A4 (en) * | 2002-11-25 | 2004-01-22 | Simons, David Noel Mr | Intuitive Click & Discover Web Interface |
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