The introduction of new Information and Communication Technologies (ICT), computer software and m... more The introduction of new Information and Communication Technologies (ICT), computer software and multi-media interfaces, particularly the World Wide Web, offer the possibility of finding new ways of working and learning. In virtual teams the aim is to build on an intimate collaboration among the individuals who primarily work by interacting electronically in different geographical locations. Technology-supported dispersed working basically relies on new ICT including social and educational dynamics. One of the most important considerations involved in virtual teams is the notion of trust. Many studies dealing with collaboration have investigated its effects on groups. Yet, for groups with long-term agendas, building trust is an important component of the team building process. In general, trust and relationship building seems to be vital to teams. In order to build trust members of virtual teams mention the importance of Face-to-Face meetings, especially on the early steps of coopera...
Software development has been one of the most difficult challenges faced by many businesses aroun... more Software development has been one of the most difficult challenges faced by many businesses around the world. The rate of failure has been high, leading to reports of a software crisis. The cost of hardware technology has decreased whereas the need for quality software has increased. However, the cost and the quality of software development have not seen comparable improvement. It is generally recognised that high software quality is a difficult and complex concept. Six Sigma is an approach attributed to product and process improvement that has gained wide acceptance and returned large benefits across many industries globally. The Six Sigma methodology provides the techniques as well as tools to improve the capability and reduce the defects in any process. Organisations usually think of Six Sigma as an over-arching “umbrella” under which a large set of tools and methodologies are set. The software industry has mainly used capability improvement methodologies, such as the Capability ...
The introduction of new Information and Communication Technologies (ICT), computer software and m... more The introduction of new Information and Communication Technologies (ICT), computer software and multi-media interfaces, particularly the World Wide Web, offer the possibility of finding new ways of working and learning. In virtual teams the aim is to build on an intimate collaboration among the individuals who primarily work by interacting electronically in different geographical locations. Technology-supported dispersed working basically relies on new ICT including social and educational dynamics. One of the most important considerations involved in virtual teams is the notion of trust. Many studies dealing with collaboration have investigated its effects on groups. Yet, for groups with long-term agendas, building trust is an important component of the team building process. In general, trust and relationship building seems to be vital to teams. In order to build trust members of virtual teams mention the importance of Face-to-Face meetings, especially on the early steps of coopera...
Software development has been one of the most difficult challenges faced by many businesses aroun... more Software development has been one of the most difficult challenges faced by many businesses around the world. The rate of failure has been high, leading to reports of a software crisis. The cost of hardware technology has decreased whereas the need for quality software has increased. However, the cost and the quality of software development have not seen comparable improvement. It is generally recognised that high software quality is a difficult and complex concept. Six Sigma is an approach attributed to product and process improvement that has gained wide acceptance and returned large benefits across many industries globally. The Six Sigma methodology provides the techniques as well as tools to improve the capability and reduce the defects in any process. Organisations usually think of Six Sigma as an over-arching “umbrella” under which a large set of tools and methodologies are set. The software industry has mainly used capability improvement methodologies, such as the Capability ...
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Papers by Eleni Voutsa