Make the move to Memberful with our free migration service
Reliable, human-first support from a team that cares
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As simple as one, two, three (and four)
We’ve seamlessly transitioned tens of thousands of members to Memberful from independent creators, publishers, and media companies of all sizes including those coming from platforms like Substack, WooCommerce, and Hype.
- 1We’ll meet with you to understand your needs and build a plan of action.
- 2You’ll map your old plans to your new plans in Memberful.
- 3We’ll migrate your members.
- 4You’ll do the happy dance!
Join the countless customers who have experienced a stress-free move to Memberful
at Caffeine Powered Digital
at Sista Måltiden
at Boise dev
at CanWCC
at Molly Baz
at JoClub
at Prod Jamie
Frequently asked questions
How much does it cost to migrate to Memberful?
We’ll help you migrate your members to Memberful from start to finish, at no extra cost.
Will my members payments be disrupted?
Payments will continue running as usual, without interruption.
How long will the migration take?
Book your migration 3-5 days ahead of time. The migration itself will take 1-2 hours (depending on the size of your member list).
Can you migrate members from my current system?
If you’re integrated with a system that uses Stripe Subscriptions (like MemberPress, MemberSpace, or Hype, formerly Pico) we can import your members and their subscriptions directly from your Stripe account.
If you’re integrated with a system that uses Stripe, but not Stripe Subscriptions (like WooCommerce and MemberMouse), you’ll prepare and generate an export from your old membership system and format it so it can be imported to Memberful.
If you’re using a payment processor other than Stripe, we can guide you on how to move your existing customer credit cards to Stripe or import your members without payment details.
What kind of support do you offer post-migration?
Need help post-migration? We've got your back. Our help desk team is committed to providing exceptional customer support, meticulously handling every question, big or small.