Abstract
Service-level agreement (SLA) is the commitment between consumers and providers. Service providers commit the consumers to assure the quality, availability and responsibility. SLA renegotiation is negotiation between consumers and providers to improve the quality of service. Cloud computing service provided by providers can be guaranteed with SLA. Therefore, SLA renegotiation is vital to service and profit of both providers and consumers. This article presents some detailed analysis of previous papers and the comparison of components of theirs. In this paper, an improved framework is proposed to solve the existing problems of traditional SLA renegotiation process. In the end, limitation and future work are concluded.
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Alkhamees, S. (2022). SLA Negotiation and Renegotiation in Cloud SLA Management: Issue and Challenges. In: Hussain, W., Jan, M.A. (eds) IoT as a Service. IoTaaS 2021. Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering, vol 421. Springer, Cham. https://doi.org/10.1007/978-3-030-95987-6_11
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