Displaying items by tag: Training

New KnowBe4 training addresses critical security risks in hiring processes, sharing insights for other organisations to learn the pitfalls and avoid mistakenly hiring hackers

Imagine you just hired a brand-new business development employee. There’s role playing, and there’s as much documentation you can provide someone to train them, but nothing beats picking the phone up to get your dialogue dialled in. However, the risk of training on real clients is obvious and you can only try so many times. If you are in a growth phase, like I have been in before, hiring multiple business development members just compounds the issue.

KnowBe4 releases a free resource kit for cybersecurity awareness month to help organisations manage cyberattacks

GUEST OPINION:  The rise of intelligent virtual assistants (IVAs) powered by Generative AI (GenAI) promises a significant evolution in the field of customer relationship management and contact centres. The technology promises to improve both the efficiency of agents and the quality of service they can deliver.

GUEST OPINION:  Members of Generation Z (Gen Z), born between 1997 and 2012, are widely recognised as digital natives. Representing 12.2 per cent of Australia’s population, they excel at adopting new technologies, navigate social media with ease, and thrive in remote work environments.

GUEST OPINION:  There is a lot of potential in the metaverse. Software development for virtual worlds will increase in demand as more people begin to realize what virtual worlds can offer them in their work and personal life.

As cyberattacks continue to disrupt operations, damage reputations and incur significant financial losses, the necessity for Chief Information Security Officers (CISOs) to actively participate in their cyber crisis communication strategies has never been more important. CISOs must be at the forefront of the communications response during a cybersecurity breach because their involvement can help mitigate further damage and restore trust in the organisation.

New data from job site Indeed reveals Aussies as “overwhelmingly fearless” when it comes to the adoption of AI in the workplace.

Bendigo Bank has expanded its partnership with Good Things Foundation in a move it says will help provide even more support to customers facing a digital divide.

IT services and consulting company Tata Consutancy Services (TCS) has announced it has strengthened its AI capabilities across its value chain, and after training over 150,000 employees in the foundational skills of Generative AI, TCS has launched an AI Experience Zone, to foster hands-on proficiency in Artificial Intelligence (AI) and Generative AI (GenAI) for its employees.

Pentesting, short for penetration testing, is a crucial tool for small businesses aiming to fortify their digital defenses. In an era where cyber threats loom large, understanding the benefits of pentesting can be a game-changer for small enterprises. This article delves into the numerous advantages pentesting offers to small businesses, highlighting its role in enhancing cybersecurity.

Global technology company, HCLTech has been selected by the Department of Transport and Planning in Victoria to automate the concession entitlement process for public transport users.

The Australian Computer Society (ACS) has declared a skills crisis in Australia and warned that a “staggering” 95% of the Australian workforce needs reskilling, as technologies, particularly Artificial Intelligence, are poised to profoundly reshape their roles.

GUEST OPINION: Despite high levels of awareness and significant investments in security measures, ransomware remains one of the biggest security challenges faced by organisations around the globe.

COMPANY NEWS: KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, today announced a new resource kit in recognition of National Cybersecurity Awareness Month in October.

Rackspace Technology is one of a very few global multicloud providers, president of public cloud business unit D.K. Sinha told iTWire, even though most organisations want a multicloud environment so that regulated or data-intensive applications can be deployed in private cloud while others are suitable for running in a public cloud.

COMPANY NEWS:  Salary, Benefits and Job Security Now Top Priorities for Kiwis in Uncertain Times

GUEST OPINION: Artificial intelligence has featured prominently in the news of late: the good news and the bad.

COMPANY NEWS: Lumify Group, the leading provider of information, communications and technology (ICT) training in Australasia, has today announced the launch of Lumify Learn. Lumify Learn provides quality, self-paced, vendor-certified and nationally accredited ICT training, leveraging 30 years of experience, skills and knowledge accumulated by the wider Lumify Group as industry leaders.

Australian SMEs are showing a growing interest in adopting artificial intelligence – particularly generative AI – to improve efficiency and decision making while reducing costs, according to research conducted by SaaS provider Zoho.