I @'d her and no response
She has already sent it to you. I apologize for keeping you waiting for so long. Our staff usually contacts you during working hours.
no problem
she sent me a .bat file and asked if I could open it and when I said I couldn't she never responded
I’m very sorry, we’ve already communicated with her. Due to the time difference, when you sent the message, it might have been evening on her side.
