okay worked it all out i should have got $50.92 before any fees, $45.83 after there 10% fee. But then i have a payment processing fee then adjustments for charges i have aquired somehow they i never asked for so i have no idea why there charging me for things i didn't accept. After all that i only get $35 and that's before paypal takes there cut. i'm $10 short in extra fees they have randomly added. This is silly i'm setting my itch.io cut to 0% if they're just gonna keep taking extra stuff i might then actually only give them 10% . this time they have taken 30% instead of there 10% they're taking tripple what they should. Even if i set it to 0% they'll still be taking 20% of my income which to me is more than fair.
Viewing post in 30% instead of 10% itch.io cut?
I'm still not sure I completely understand what you're saying (screenshot would help), but I can explain why the Itch.io cut and fees work the way they do (someone from Itch please correct me if I'm wrong about any of this). Itch, as you know, allows you to share any amount from 0% to 100% of your revenue with the company. That pays for website hosting, development, support staff, etc. In addition to those costs, Itch incurs fees from payment processors like Stripe and PayPal both when they process initial payments, and when they send the final payout amount to you. Those costs are passed on to you regardless of what your Itch cut percentage is set to. If you set up your own website and dealt with PayPal and Stripe directly, you'd pay those exact same fees. None of it goes to Itch.
Other stores like Steam don't list those fees separately, but they still exist, they're just hidden in the much larger (typically 30%) cut that the store takes. If you set your Itch cut to 0%, Itch.io will make no money off of the sales of your game, and in fact will lose money paying for the hosting of your game's files and such. Itch is nice enough to do that stuff for free, and I'm not saying that you shouldn't take them up on that offer, but it's worth understanding what those different line items on your payouts mean and where they really go. Personally I think processing VAT, fraud prevention, refunds/support, hosting, analytics, etc. is worth at least a few bucks, but the nice thing about a pay-what-you-want model is that you can make up your own mind.
Thank you for the response from this most recent payout itch.io have taken 30% of revanue, i checked all the detailed payout info and i only got 60% of gross revanue i have lowered the itch.io cut to 5% which i think if they're taking 30% each time before then 25% to them should be fine. I went with itch.io because they only took 10% but with all the fees ontop it's 30 so 25% is somewhere in the middle of what i wanted and what itch.io gave me.