“They promote from within,” my colleague says, and it is a statement of admiration in an afternoon of less pleasant observations. We are waiting on a factory line for it to re-start. The work we hoped to complete today, we have just learned, is to be spread over several, and we are trying to prevent this delay.
We are trying to prevent delay, so that we can leave.
We are trying to prevent delay so that when we leave we have done what we need to, seen what we need to, and can take the samples to colleagues further away. Teasing out our true needs should not take three sentences. In this concrete room we are quite clear, and have had meetings outlining this schedule weekly for the past month. The room we stand in has hundreds of workers on a half dozen products, and is quite temperate. The comfort is a gift of the season. In August the weather will not be so gracious, and we will all be a little shorter tempered. For now we try to see the good, and to have patience. Nothing life-changing will happen today, one way or another. We are all still early enough in the production schedule to go home tomorrow regardless of specifics. At dinner, everyone will laugh. And so we are discussing the factory in more general terms, the good and bad that come with any human operation. My colleague’s observation, borne out of the production manager’s youth, is true. They do promote from within. When we started this project, several years before, he was an assistant who fetched and did not speak. Now he is constantly on the phone, which is how we find him, often on another task in a different building. He is still less than twenty five, but he knows where everything is in this sprawling complex, knows who everyone is.
This knowledge deserves promotion, and thus comes as no surprise. In so many ways he has grown up in this factory. He has grown up with us and others like us, in the good weather and the bad, working on products that did well and those never re-ordered. He has adapted, as we all have, to the changing trends and product requirements, and is still here. That alone is something of a success.
Flexibility is a quality we list on both sides of the ledger for this factory, when we are waiting and listing our thoughts. On days like today though, when the weather is good and the timeline sufficiently padded, we take it in the best way. On long afternoons where not all is ready we cut each other the slack of those who know July’s stress and heat well, and do not want to build up any frustrations in advance of the challenging times.
Today, we say to each other without words, everything is alright. Whatever that means.