Total Quality Management & Business Excellence, 2012
The role of quality management (QM) is becoming more evident in healthcare organisations where la... more The role of quality management (QM) is becoming more evident in healthcare organisations where lack of focus on employees may have immediate impact on employee turnover and quality of care. As a field, QM has recently been established in the Turkish context; and its potential role and impact is yet to be explored in the healthcare organisations. The purpose of
Total Quality Management & Business Excellence, 2012
The role of quality management (QM) is becoming more evident in healthcare organisations where la... more The role of quality management (QM) is becoming more evident in healthcare organisations where lack of focus on employees may have immediate impact on employee turnover and quality of care. As a field, QM has recently been established in the Turkish context; and its potential role and impact is yet to be explored in the healthcare organisations. The purpose of
Uploads
Papers