Oragnization Behaviour

Several scholars have described the advantages of online education. The Indian market for business management education is also increasingly accepting this mode of delivery. This case presents the history and policy environment leading to the origin, design, and delivery of a one-year online management education program by a leading business school in India. The technological and marketing support received from a partner organization is presented. The structure of this program, along with the unique challenges faced in operationalizing such a program with limited resources is highlighted. The interplay between program administrators, business school, faculty members, program participants, and service provider is discussed. The authors illustrate various enablers and impediments faced, and provide some key points of learning.

Listening is an important managerial competency which contributes to managerial effectiveness and also contributes to many positive outcomes at organizational and individual level. In this paper, we investigate, the relationship between personality types and listening styles with a view to find specific listening styles appropriate to different personality types. We have argued that active listening is impacted by the traits leaders have. Employing the well-established taxonomy of the Big-Five traits, we have formulated five propositions predicting the likely impact of each of these traits on active listening. Extraversion and neuroticism are likely to take a leader away from active listening, but the other three traits—agreeableness, conscientiousness, and openness to new experiences—seem to enable active listening. We have also discussed the implications of our work for theory and practice.