Main Phone Number: 512-471-HRSC (4772) or toll-free 1-800-687-4178
Main Fax Number: 512-232-3524
Main E-mail Address: hrsc@austin.utexas.edu
Hours of Operation: Monday-Friday 8:00 a.m. to noon and 1 p.m. to 5:00 p.m.*
Phone calls are answered 7:30 a.m. - 5:55 p.m.
*Closed the last Wednesday of the month from 3:00 p.m. - 4:00 p.m.
Guidelines for Scheduling an Appointment with the HRSC
The HRSC is scheduling appointments in order to serve you better. Appointments can be made via two methods:
Phone: By calling 512-471-4772 and leaving a detailed message with your name, EID, and a contact telephone number on our voicemail. Our voicemails are being checked regularly however, due to heavy call volumes, you may experience longer than normal response times.
Or:
Emailing: In the subject line of your email type “Request for an Appointment”. In the body of your email please include a contact phone number and briefly state why you are requesting an appointment (i.e. notary services, turning in retirement or benefits paperwork, etc.)
A staff member will return your call to schedule an appointment to come in during our operational hours. We are located in the UTA Building located at 1616 Guadalupe Street, first floor, suite 1.408, past the elevators.
Appointments for notary services/I-9 verifications are limited to 15 minutes and appointments for benefit changes/enrollment are limited to 20 minutes.
Mailing and Delivery Information
All Human Resources (HR) offices are located in UT Administration Building (UTA), 1616 Guadalupe St., on the corner of 16th and Guadalupe. Please visit the first-floor lobby of UTA for all HR inquiries and meetings. See HR directions for details on building location and parking.
Please use the appropriate address below when corresponding with HR:
Address Type | All HR Services (except EAP) | Employee Assistance Program (EAP) |
---|---|---|
Campus Mail | UTA, J5600 | UTA, A9200 |
U.S. Mail Address | 1616 Guadalupe St., Suite 1.408 Austin, TX 78701 | 1616 Guadalupe St., Room 2.304 Austin, TX 78701 |
Street Address | 1616 Guadalupe St., Suite 1.408 Austin, TX 78701 | 1616 Guadalupe St., Room 2.304 Austin, TX 78701 |