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Welcome to the FitFoot Store

Refund policy

Warranty

TS Medical warrants that the Products, when delivered, will be free from defects in workmanship and materials for 90 days from purchase. Customers should notify TS Medical of any defects or damage that may have occurred during shipment, and contact us via our website contact page, or email at sales@tsmedical-llc.com to coordinate return/replacement. When contacting, please provide your name, order number, email address, and reason (defect) for order verification and processing.

Returns, Exchanges and Refunds

Please see our warranty policy above for defect or damaged returns/replacement information and procedure. If you were just not satisfied with FitFoot, you have 30 days from receipt. For return and refund, please provide the same information requested as defined in the warranty policy.

Once your return is received, expect to receive your refund between 2-4 weeks between return shipping time, receipt, processing, and bank processing. Refunds will be issued to the card used for your purchase. If you have not received your refund after four weeks, please contact us.