Clause-level Analysis High-value Reviews based on Sentiment
(pp468-488)
Akiyo Nadamoto, Kazuhiro Akiyama,
and Tadahiko Kumamoto
doi:
https://doi.org/10.26421/JDI1.4-4
Abstracts:
Today, huge numbers of
reviews are posted on the internet. Online shoppers often refer to
reviews written about the products. A review has a star rating that
represents what other people think about the product. However, the star
rating is not always appropriate for evaluating the product. High-value
reviews that affect the users' willingness to buy are independent of the
number of stars in ratings. High-value reviews are those from which
people find useful information those regarded as good reviews. As
described in this paper, we investigated the relation between high-value
reviews and the sentiment (positive/negative/neutral) of their clauses
based on four hypotheses. We extract characteristics of high-value
reviews based on our results. Furthermore, we propose a classification
method that classifies clause level sentiment from reviews.
Key words: Review Sentiment CRF Clause