[go: up one dir, main page]

skip to main content
10.1145/2317956.2317973acmconferencesArticle/Chapter ViewAbstractPublication PagesdisConference Proceedingsconference-collections
research-article

Focusing on shared experiences: moving beyond the camera in video communication

Published: 11 June 2012 Publication History

Abstract

Even with the investment of significant resources, video communication in professional settings has not gained mass appeal. This contrasts with the consumer space where, despite limited resources and low quality solutions, services such as Skype have seen widespread adoption. In this paper, we explore the behavior and attitudes of individuals who actively use video communication in both their personal and professional lives. We highlight similarities and differences across these two domains, with particular focus on the interpersonal relationships, spaces, and activities that each domain supports and enables. We conclude by discussing how our study leads to a new perspective that focuses on the shared experiences enabled by video communication.

References

[1]
Ames, M. G., Go, J., Kaye, J. J., and Spasojevic, M. Making Love in the Network Closet: The Benefits and Work of Family Videochat. Proc. CSCW 2010, 145--154.
[2]
Braun, V., and Clarke, V. (2006). Using thematic analysis in psychology. Qual. research in psychology, 3(2), 77--101.
[3]
Campbell, J. (2006). Media richness, communication apprehension and participation in group videoconferencing. J. Information, Information Technology, and Organizations, 1, 87--96.
[4]
Chatting, D. J., Galpin, J. S., and Donath, J. S. Presence and portrayal: video for casual home dialogues. Proc. MULTIMEDIA 2006, 395--401.
[5]
Corbin, J., and Strauss, A. L. (2008). Basics of qualitative research (3rd ed.). Sage.
[6]
de Vasconcelos, J. E., Inkpen, K. M. and Czerwinski, M. Image, appearance and vanity in the use of media spaces and video conference systems. Proc. Group 2009, 253--26.
[7]
Harrison, S. and Dourish, P. Re-place-ing space: the roles of place and space in collaborative systems. Proc. CSCW 1996, 67--76.
[8]
Isaacs, E. A., and Tang, J. C. (1994). What video can and cannot do for collaboration: A case study. Multimedia Systems, 2(2): 63--73.
[9]
Nardi, B. A., Schwarz, H., Kuchinsky, A., Leichner, R., Whittaker, S., and Sclabassi, R. Turning away from talking heads: the use of video-as-data in neurosurgery. Proc. INTERACT 1993 and CHI 1993, 327--334.
[10]
Neustaedter, C., Judge, T. K., Harrison, S., Sellen, A., Cao, X., Kirk, D. and Kaye, J. Connecting families: new technologies, family communication, and the impact on domestic space. Proc. Group 2010, 363--366.
[11]
Olson, G. M. and Olson, J. S. Distance matters. Human Computer Interaction. 15(2), 139--178.
[12]
Shklovski, I. A. and Mainwaring, S. D. Exploring technology adoption and use through the lens of residential mobility. Proc. CHI 2005, 621--630.
[13]
Schroder, R., Steed, A., Axelsson, A-S., Heldal, I., Abelin, Å., Widestrom, J., Nilsson, A. and Slater, M. 2001. Collaborating in networked immersive spaces: as good as being there together? Computers & Graphics, 25(5), 781--88.
[14]
Tang, J. C., Zhao, C., Cao, X. and Inkpen, K. Your time zone or mine? A study of globally time zone-shifted collaboration. Proc. CSCW 2011, 235--244.
[15]
Venolia, G., Tang, J., Cervantes, R., Bly, S., Robertson, G., Lee, B., and Inkpen, K. Embodied social proxy: mediating interpersonal connection in hub-and-satellite teams. Proc. CHI 2010, 1049--1058.
[16]
Wiegand, T. and Sullivan, G. J. Video Telephony Has Finally Arrived. IEEE Spectrum, September 2011.
[17]
Yarosh, S., Inkpen, K. M., and Brush, A. J. Video Playdate: Toward Free Play across Distance. Proc. CHI 2010, 1251--1260.

Cited By

View all
  • (2024)How video conferencing promotes preferences for self-enhancement productsInternational Journal of Research in Marketing10.1016/j.ijresmar.2023.09.00141:1(93-112)Online publication date: Mar-2024
  • (2024)The Impact of Video Meeting Systems on Psychological User StatesInternational Journal of Human-Computer Studies10.1016/j.ijhcs.2023.103178182:COnline publication date: 1-Feb-2024
  • (2024)Quantitative Observation to Explore the Turn-Changing Mechanisms of Conversations in Remote Meetings Accompanying Supplemental MaterialsCollaboration Technologies and Social Computing10.1007/978-3-031-67998-8_11(161-176)Online publication date: 20-Aug-2024
  • Show More Cited By

Index Terms

  1. Focusing on shared experiences: moving beyond the camera in video communication

    Recommendations

    Comments

    Information & Contributors

    Information

    Published In

    cover image ACM Conferences
    DIS '12: Proceedings of the Designing Interactive Systems Conference
    June 2012
    828 pages
    ISBN:9781450312103
    DOI:10.1145/2317956
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

    Sponsors

    Publisher

    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 11 June 2012

    Permissions

    Request permissions for this article.

    Check for updates

    Author Tags

    1. mixed methods study
    2. personal communication
    3. professional communication
    4. shared experiences
    5. video chat
    6. video communication
    7. video conference

    Qualifiers

    • Research-article

    Conference

    DIS '12
    Sponsor:
    DIS '12: Designing Interactive Systems Conference 2012
    June 11 - 15, 2012
    Newcastle Upon Tyne, United Kingdom

    Acceptance Rates

    Overall Acceptance Rate 1,158 of 4,684 submissions, 25%

    Contributors

    Other Metrics

    Bibliometrics & Citations

    Bibliometrics

    Article Metrics

    • Downloads (Last 12 months)86
    • Downloads (Last 6 weeks)12
    Reflects downloads up to 10 Oct 2024

    Other Metrics

    Citations

    Cited By

    View all
    • (2024)How video conferencing promotes preferences for self-enhancement productsInternational Journal of Research in Marketing10.1016/j.ijresmar.2023.09.00141:1(93-112)Online publication date: Mar-2024
    • (2024)The Impact of Video Meeting Systems on Psychological User StatesInternational Journal of Human-Computer Studies10.1016/j.ijhcs.2023.103178182:COnline publication date: 1-Feb-2024
    • (2024)Quantitative Observation to Explore the Turn-Changing Mechanisms of Conversations in Remote Meetings Accompanying Supplemental MaterialsCollaboration Technologies and Social Computing10.1007/978-3-031-67998-8_11(161-176)Online publication date: 20-Aug-2024
    • (2023)Beyond Audio: Towards a Design Space of Headphones as a Site for Interaction and SensingProceedings of the 2023 ACM Designing Interactive Systems Conference10.1145/3563657.3596022(904-916)Online publication date: 10-Jul-2023
    • (2023)Dr.’s Eye: The Design and Evaluation of a Video Conferencing System to Support Doctor Appointments in Home SettingsProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3581350(1-18)Online publication date: 19-Apr-2023
    • (2023)Remote Wavelength: Design and Evaluation of a System for Social Connectedness Through Distributed Tabletop GameplayProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3581142(1-19)Online publication date: 19-Apr-2023
    • (2023)Older Adults Using Technology for Meaningful Activities During COVID-19: An Analysis Through the Lens of Self-Determination TheoryProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3580839(1-17)Online publication date: 19-Apr-2023
    • (2023)“The World is Designed for Fluent People”: Benefits and Challenges of Videoconferencing Technologies for People Who StutterProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3580788(1-17)Online publication date: 19-Apr-2023
    • (2023)ConeSpeech: Exploring Directional Speech Interaction for Multi-Person Remote Communication in Virtual RealityIEEE Transactions on Visualization and Computer Graphics10.1109/TVCG.2023.324708529:5(2647-2657)Online publication date: May-2023
    • (2022)The Design and Evaluation of Emergency Call Taking User Interfaces for Next Generation 9-1-1Frontiers in Human Dynamics10.3389/fhumd.2022.6706474Online publication date: 16-Feb-2022
    • Show More Cited By

    View Options

    Get Access

    Login options

    View options

    PDF

    View or Download as a PDF file.

    PDF

    eReader

    View online with eReader.

    eReader

    Media

    Figures

    Other

    Tables

    Share

    Share

    Share this Publication link

    Share on social media