Abstract
A previous paper compared the 110 guidelines in ISO CD 9241-151 with the 187 guidelines produced by the U.S. Department of Health and Human Services (HHS) and found that 76% of the HHS guidelines and 54% of the ISO guidelines were unique. New versions of both the original 2004 documents were issued in 2006, but 71% of the HHS guidelines and 46% of the ISO guidelines are still unique. Neither set of guidelines is easy to use for an expert review of whether a web site complies with the guidelines. A more comprehensive checklist has been developed, based on the HHS and ISO guidelines, but extended to include additional research-based guidelines on privacy and security and e-commerce. It is complemented by a handbook describing each guideline in more detail, illustrated with an example, and with an explanation of how it should be tested and when compliance can be stated.
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Bevan, N., Spinhof, L. (2007). Are Guidelines and Standards for Web Usability Comprehensive?. In: Jacko, J.A. (eds) Human-Computer Interaction. Interaction Design and Usability. HCI 2007. Lecture Notes in Computer Science, vol 4550. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-73105-4_45
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DOI: https://doi.org/10.1007/978-3-540-73105-4_45
Publisher Name: Springer, Berlin, Heidelberg
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