Abstract
A declared purpose of the BPMN standard was to provide a business process modeling language, amenable of being used for modelers regardless of their technical background. This aim was intended to be achieved by extensive documentation of the syntax rules of the notation, as well as by proposed best practices for process modeling from practitioners. The wide acceptance of BPMN standard seems to accomplished the mentioned purpose, namely when considering its usage in business oriented process documentation and improvement scenarios, as well as in IT implementation of process diagrams supported by software tools. However, a relevant question can be raised regarding the correctness of business process diagrams produced by modelers with different profiles. This issue is important since the conformance of produced process diagrams to the syntax rules of the language determines the quality of the modeling process whatever its purpose is. Therefore, the main aim of this work was to gather statistical evidence that could validate the assertion that, BPMN diagrams, they have the same level of correctness, irrespective of the technical profile of people involved in modeling tasks. This paper reports a between-groups empirical study with business-oriented and IT-oriented profiles modelers.
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Acknowledgment
This work was supported by Portuguese funds through the Center of Naval Research (CINAV), Portuguese Naval Academy, Portugal.
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Correia, A., Gonçalves, A. (2017). Suitability of BPMN Correct Usage by Users with Different Profiles: An Empirical Study. In: Gervasi, O., et al. Computational Science and Its Applications – ICCSA 2017. ICCSA 2017. Lecture Notes in Computer Science(), vol 10404. Springer, Cham. https://doi.org/10.1007/978-3-319-62392-4_49
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DOI: https://doi.org/10.1007/978-3-319-62392-4_49
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