Abstract
This paper describes the design and user evaluation of an intelligent user interface intended to mediate between users and an Adaptive Information Extraction (AIE) system. The design goal was to support a synergistic and cooperative work. Laboratory tests showed the approach was efficient and effective; focus groups were run to assess its ease of use. Logs, user satisfaction questionnaires, and interviews were exploited to investigate the interaction experience. We found that user’ attitude is mainly hierarchical with the user wishing to control and check the system’s initiatives. However when confidence in the system capabilities rises, a more cooperative interaction is adopted.
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© 2005 IFIP International Federation for Information Processing
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Petrelli, D., Lanfranchi, V., Ciravegna, F. (2005). Working Out a Common Task: Design and Evaluation of User-Intelligent System Collaboration. In: Costabile, M.F., Paternò, F. (eds) Human-Computer Interaction - INTERACT 2005. INTERACT 2005. Lecture Notes in Computer Science, vol 3585. Springer, Berlin, Heidelberg. https://doi.org/10.1007/11555261_27
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DOI: https://doi.org/10.1007/11555261_27
Publisher Name: Springer, Berlin, Heidelberg
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