Hi everyone,
My app has been rejected twice under Guideline 2.1(b) - App Completeness because the reviewer says the In-App Purchase does not trigger a purchase flow when tapping the
purchase button.
However, I have tested it on a physical iPhone (iOS 18.6.2) and the StoreKit purchase dialog appears and completes successfully. I have confirmed:
Paid Apps Agreement is active
In-App Purchase product (non-consumable) is configured correctly
Sandbox test account works fine
Purchase flow works on physical device with screen recording as proof
The reviewer tested on iPad Air 11-inch (M3) with iPadOS 26.4.
My app uses Flutter with the in_app_purchase package (v3.2.0). The purchase implementation:
Calls InAppPurchase.instance.isAvailable()
Queries product details with queryProductDetails()
Calls buyNonConsumable() when user taps purchase button
I found and fixed a potential null reference issue in the purchase completer that could cause the purchase to fail silently, but I'm not sure if this was the exact cause
since I cannot reproduce the issue.
Has anyone experienced a similar situation where IAP works on device but fails during App Review? Any suggestions on what might be different in the review environment?
Thank you.
Topic:
App Store Distribution & Marketing
SubTopic:
App Review
Tags:
StoreKit
App Store Connect
App Store Server API
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