Software developers have stopped caring about reliability
My web browser has been perfectly competent at submitting HTML forms for the past 28 years, but for some stupid reason some asshole developer decided to reimplement all of the form semantics in JavaScript, and now I can’t pay my electricity bill without opening up the dev tools. Imagine what it’s like to not know how to do that. Imagine if you were blind.
Folks, this is not okay. Our industry is characterized by institutional recklessness and a callous lack of empathy for our users.