Link tags: ux

The web on mobile (a response) | Clagnut by Richard Rutter

Rich suggests another reason why the UX of websites on mobile is so shit these days:

The path to installing a native app is well trodden. We search the App Store (or ironically follow a link from a website), hit ‘Get’ and the app is downloaded to our phone’s home screen, ready to use any time with a simple tap.

A PWA can also live on your home screen, nicely indistinguishable from a native app. But the journey to getting a PWA – or indeed any web app – onto your home screen remains convoluted to say the least. This is the lack of equivalence I’m driving at. I wonder if the mobile web experience would suck as badly if web apps could be installed just as easily as native apps?

We Live Like Royalty and Don’t Know It — The New Atlantis

Strong Deb Chachra vibes in this ongoing series by Charles C. Mann:

he great European cathedrals were built over generations by thousands of people and sustained entire communities. Similarly, the electric grid, the public-water supply, the food-distribution network, and the public-health system took the collective labor of thousands of people over many decades. They are the cathedrals of our secular era. They are high among the great accomplishments of our civilization. But they don’t inspire bestselling novels or blockbuster films. No poets celebrate the sewage treatment plants that prevent them from dying of dysentery. Like almost everyone else, they rarely note the existence of the systems around them, let alone understand how they work.

Daring Fireball: One Bit of Anecdata That the Web Is Languishing Vis-à-Vis Native Mobile Apps

I have to agree with John here:

There’s absolutely no reason the mobile web experience shouldn’t be fast, reliable, well-designed, and keep you logged in. If one of the two should suck, it should be the app that sucks and the website that works well. You shouldn’t be expected to carry around a bundle of software from your utility company in your pocket. But it’s the other way around.

There’s absolutely no technical reason why it should be this way around. This is a cultural problem with “modern front-end web development”.

The Two Rules Of Software Creation From Which Every Problem Derives – Ask The UXer

1. Humans can not accurately describe what they want out of a software system until it exists.
2. Humans can not accurately predict how long any software effort will take beyond four weeks. And after 2 weeks it is already dicey.

Your App Should Have Been A Website (And Probably Your Game Too) - Rogue Engine

Remember when every company rushed to make an app? Airlines, restaurants, even your local coffee shop. Back then, it made some sense. Browsers weren’t as powerful, and apps had unique features like notifications and offline access. But fast-forward to today, and browsers can do all that. Yet businesses still push native apps as if it’s 2010, and we’re left downloading apps for things that should just work on the web.

This is all factually correct, but alas as Cory Doctorow points out, you can’t install an ad-blocker in a native app. To you and me, that’s a bug. To short-sighted businesses, it’s a feature.

(When I say “ad-blocker”, I mean “tracking-blocker”.)

Don’t Fuck With Scroll

1. Violates User Expectations
2. Causes Motion Sickness
3. Reduces Accessibility for Disabled Users
4. Inconsistent Performance Across Devices
5. Impairs Usability for Power Users
6. Increases Page Load Times
7. Breaks Native Browser Features
8. Makes Scroll Position Unclear
9. Adds Maintenance Overhead
10. Disrespects the User’s Control

If Not React, Then What? - Infrequently Noted

Put the kettle on; it’s another epic data-driven screed from Alex. The footnotes on this would be a regular post on any other blog (and yes, even the footnotes have footnotes).

This is a spot-on description of the difference between back-end development and front-end development:

Code that runs on the server can be fully costed. Performance and availability of server-side systems are under the control of the provisioning organisation, and latency can be actively managed by developers and DevOps engineers.

Code that runs on the client, by contrast, is running on The Devil’s Computer. Nothing about the experienced latency, client resources, or even available APIs are under the developer’s control.

Client-side web development is perhaps best conceived of as influence-oriented programming. Once code has left the datacenter, all a web developer can do is send thoughts and prayers.

As a result, an unreasonably effective strategy is to send less code. In practice, this means favouring HTML and CSS over JavaScript, as they degrade gracefully and feature higher compression ratios. Declarative forms generate more functional UI per byte sent. These improvements in resilience and reductions in costs are beneficial in compounding ways over a site’s lifetime.

Hire HTML and CSS people

Every problem at every company I’ve ever worked at eventually boils down to “please dear god can we just hire people who know how to write HTML and CSS.”

Nobody wants to use any software — Character

I do not want any software

I believe that this mindset is the healthiest way to design and build things that people will use and not hate us for building. For me, it’s a way to remind myself that all humans have a whole rich, challenging life outside of the little screens I’m making for them. So that even when I’m focused on user needs and user problems, I can keep it just out of the corner of my eye: the person I’m making this for doesn’t actually want to be here, and that’s OK.

We want speedy internet and fast-loading services because we want to stop pushing buttons and opening accordions as quickly as possible.

Something went wrong · molily

Debating complexity is pointless because it’s a subjective metric. Every developer has a different gut feeling about simplicity, complexity and the appropriate amount of complexity for a given task. When people try to find an objective definition, they come to wildly different results. And that’s okay.

Instead, we should focus on hard metrics from a user perspective. Performance, efficiency, compatibility, accessibility and fault-tolerance can be measured, tested and evaluated, automatically and manually.

Any amount of complexity is fine as long as these goals are met.

How to Monetize a Blog

This is a masterpiece.

The goal isn’t to write less code | Go Make Things

The goal isn’t to write less code.

It’s to ship less code to users. Better code. Faster code. More resilient code.

THIS!

Sooooo many front-end developers don’t grasp this fundamental principle: it’s not about you!

SCALABLE: Save form data to localStorage and auto-complete on refresh

When I was in Amsterdam I was really impressed with the code that Rose was writing and I encouraged her to share it. Here it is: drop this script into a web page with a form to have its values automatically saved into local storage (and automatically loaded into the form if something goes wrong before the form is submitted).

Revisiting Metadesign for Murph – Smithery

I’m really excited about John’s talk at this year’s UX London. Feels like a good time to revisit his excellent talk from dConstruct 2015:

I’m going to be opening up the second day of UX London 2024, 18th-20th June. As part of that talk, I’ll be revisiting a talk called Metadesign for Murph which I gave at dConstruct in 2015. It might be one of my favourite talks that I’ve ever given.

Care

I know that the number one cause of jank and breakage is another developer having messed with the browser’s default way of doing things.

THIS!!! A thousand times, THIS!

What Is A Single-page Application?: HeydonWorks

You can’t create a complex modern web application like Google Mail without JavaScript and a SPA architecture. Google Mail is a webmail client and webmail clients existed some time before JavaScript became the language it is today or frameworks like Angular JS or Angular BS existed. However, you cannot create a complex modern web application like Google Mail without JavaScript. Google Mail itself offers a basic HTML version that works perfectly well without JavaScript of any form—let alone a 300KB bundle. But, still, you cannot create a complex modern web application like Google Mail without JavaScript. Just keep saying that. Keep repeating that line in perpetuity. Keep adding more and more JavaScript and calling it good.

The Folly of Chasing Demographics - YouTube

I just attended this talk from Heydon at axe-con and it was great! Of course it was highly amusing, but he also makes a profound and fundamental point about how we should be going about working on the web.

The web is mostly links and forms | Go Make Things

In the same vein as that last link, Chris says what we’re all thinking:

Most of what we build is links from one page to another, and form submissions that send data from the browser to the server.

SpeedCurve | The psychology of site speed and human happiness

Tammy takes a deep dive into our brains to examine the psychology of web performance. It opens with this:

If you don’t consider time a crucial usability factor, you’re missing a fundamental aspect of the user experience.

I wish that more UX designers understood that!

Web Push on iOS - 1 year anniversary - Webventures

Web Push on iOS is nearing its one year anniversary. It’s still mostly useless.

Sad, but true. And here’s why:

On iOS, for a website to be able to ask the user to grant the push notification permission, it needs to be installed to the home screen.

No other browser on any of the other platforms requires you to install a website for it to be able to send push notifications.

Apple is within their rights to withhold Web Push to installed apps. One could argue it’s not even an unreasonable policy - if Apple made installing a web app at least moderately straightforward. As it is, they have buried it and hidden important functionality behind it.

I really, really hope that the Safari team are reading this.