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Academic Support Programs

Welcome to CLUE

CLUE tutoring is more than a resource you can access when you're struggling in a class; it's a welcoming, inclusive space for students to connect, ask questions about various subjects, prepare for exams, and have support on homework.

Get tutoring  online or in-person, check out our calendar of live discussion sessions and exam reviewslearn about the subjects we cover, meet our tutors, and watch a video about in-person CLUE

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In person Drop-in Tutoring

In person tutoring takes place in Mary Gates Hall commons from 7 pm- 11 pm. Husky cards are required for after hours (after 5pm) access to the building. 

 

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Virtual Drop-in Tutoring

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Virtual Drop-in tutoring is available during CLUE hours Sunday- Thursday from 7 pm- 11 pm. Please check back then. Once you enter the portal and a tutor is ready for you, they will call you and a Zoom link will be provided via a banner notification.

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Discussion Sessions & Exam Reviews

Discussion sessions take place either in person (MGH 2nd floor) or virtually. Virtual exam reviews are offered for on-sequence introductory courses in the following subjects: Biology, Chemistry, Math & Physics.

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Biology Study Groups

Biology Study Gropus take place weekly in person in Mary Gates Hall 248. Study group signups are full for Fall Quarter and will reopen week 1 of Winter Quarter.

Hours, Updates & Cancellations

Welcome to Fall Quarter! We are open Sunday-Thursday from 7pm - 11pm in Mary Gates Hall Commons or online.

Community Standards

CLUE provides a space for all students to be included, challenged, and supported in their educational journey. We expect that tutors and students alike enter into this space with respect for one another and treat others with kindness.

Contact Us

Do you have questions? Suggestions on what we can do better? Email us at clue@uw.edu

Feedback

Email us at clue@uw.edu.

Subjects

We can help with the following subjects and courses:

  • All biological-based subjects - BIOL department but also including courses in departments like NURS, GENOME, FISH, ENVIR, etc.

Biology Drop-in tutoring is offered this quarter virtually on Sundays and Mondays and in-person in Mary Gates Hall on Mondays, Tuesdays, Wednesdays, and Thursdays. Tutoring is available from 7 pm- 11 pm. It is a one-on-one tutoring session between you and a tutor.

Meet the Biology Tutors

We can help with the following subjects and courses:

  • General Chemistry: CHEM 110, CHEM 120, CHEM 1X2 series (142, 152, 162), CHEM 1X5 series (145, 155, 165)
  • Organic Chemistry: CHEM 220, CHEM 22X series ( 223,224), CHEM 23X series ( 237, 238, 239), CHEM 24X series( 241, 242), CHEM 33X series (335, 336, 337) 
  • Biochemistry: BIOC 40X series (405, 406), BIOC 44X series (440,441,442), BIOC 45X series (450, 451)
  • Physical Chemistry: CHEM 45X Series ( 452,453)

Drop-in tutoring is offered during CLUE operating hours, 7 pm- 11 pm, Sunday-Thursday. It is a one-on-one tutoring session between you and a tutor. You are expected to bring your own questions and our tutors can help answer them. These sessions are typically 15-20 minutes long.

Exam reviews are offered for on-sequence introductory chemistry and organic chemistry courses each quarter For example, CHEM 237 is the on quarter course in the fall and CHEM 238 is the on quarter course in the winter. During the exam review session, tutors will present practice problems and detailed explanations for the answer. Sessions are typically 1.5 hours long.

Frequently Asked Questions

What’s our approach to tutoring Chemistry?

You are expected to bring your own questions regarding your lecture material, course homework, exams, or practice problems. We will first ask you to explain your approach to the problem before we start helping you. This helps us to see what type of mistakes you have made and which concept you are missing. Then, we will ask leading questions and hopefully guide you to a satisfactory answer.

What can you expect tutors to do when they work with you?

  • We can explain/walk you through a hard concept that you have encountered in class. 
  • We can assist you to approach and solve a problem by giving helpful hints and resources.   
  • We make sure students understand the concept behind each problem and know how to apply them when encountering similar problems in the future. 

What should I bring to a tutoring session?

Questions. They can be problems that you have worked on but failed to obtain the correct answer or a hard concept from class that you do not understand.

If I want to come back later in the night, how do I do that?

If you have more questions, feel free to put yourself back on the queue before 10:45 p.m.!

Meet the Chemistry Tutors

Drop-in tutoring for CSE is offered virtually on Sundays and Tuesdays and in-person in Mary Gates Hall on Mondays, Wendesdays, and Thursdays from 7 pm- 11 pm. Check in at the front desk before seeing a tutor in MGH! It is a one-on-one tutoring session between you and a tutor. You are expected to bring your own questions and our tutors can help answer them. These sessions are typically 15-20 minutes long.

Meet the Computer Science Tutors

We can help with the following subjects and courses:

  • Precalculus: MATH 120
  • Calculus series: MATH 124, 125, 126
  • Differential Equations and Linear Algebra: MATH 207, and 208. 
  • MATH 209 to math major courses like 300 and 441
  • Non-Math courses, such as AMATH or QSCI
    • If your question is for an ECON course or STAT course, Math tutors are rarely able to assist. Please visit the approproate subject-specific tutor or study center.

Drop-in tutoring is offered during CLUE operating hours, 7 pm- 11 pm, Sunday-Thursday. It is a one-on-one tutoring session between you and a tutor. You are expected to bring your own questions and our tutors can help answer them. These sessions are typically 15-20 minutes long.

Exam reviews are offered for the introductory Calculus series (MATH 124, 125 & 126). During the exam review session, tutors will present practice problems and detailed explanations for the answer. Sessions are typically 1.5 hours long.

Frequently Asked Questions

What’s our approach to tutoring Math?

We are here to help you understand what’s going on, not give you the answer. Coming to CLUE and expecting us to solve your problem for you is going to be a problem. We want to engage you with the question and get you to work through the problem so that you can answer it on your own afterwards.

What can you expect tutors to do when they work with you?

When a tutor gets to you, they will most likely ask what your question is, if you have attempted the problem, what the relevant material is, if you’ve covered concept xyz, or what your current understanding of the material is. We need to get a feel for where you’re at, before we can start going down our own path.

What should I bring to a tutoring session?

A question and/or an attempted problem along with a desire to learn. We want to help, we really do! But if you’re just not interested in learning what needs to be done and being with us on the steps we need to take, then that really hurts the vibe.

How long are tutoring sessions?

On paper, 15 minutes. Though they can tend to get a little longer if you ask a particular question that is rather nasty or there’s a concept that you’re really struggling with. If the night is really busy, we will be more strict to keeping to the 15 minutes and leave you to play around with what wisdom we dispense.

If I want to come back later in the night, how do I do that?

Just go back onto the clue queue online site and queue yourself back in, the same way you did so when you first queued up for CLUE tutoring. It does help if you say what your question is in the signup (saying “webassign 1.61” is not as helpful as “I need help with taking the derivative with trig functions”).

How do exam reviews work and what can I expect?

Exam reviews are offered for MATH 124, 125, and 126. These exam reviews are led by 2 tutors from the CLUE math team with problems that they think are worth going over. This doesn’t mean they will appear on a test, just that the problem is interesting in terms of the concepts that it goes over, and it’s those concepts that we would like for you to understand. We don't have access to anything that you're covering in your courses, and so we base the problems we go over on what we see when students come in for Drop-In tutoring and what we see on the Math Department’s Exam Archive.

Typically we hold 3 exam reviews per quarter. 1 for each midterm, and then 1 for the final. The midterm reviews last ~90 minutes, but our tutors are more than happy to stay and ask any burning questions you may have. An email is sent to any student in the relevant course regarding information about the exam review.

Meet the Math Tutors

We can help with the following subjects and courses:

  • PHYS 11X & 12X Introductory Series (114-116, 121-123), and the 200-series
  • PHYS 300+ & 400+ on occasion

Drop-in tutoring is offered during CLUE operating hours, 7 pm- 11 pm, Sunday-Thursday. It is a one-on-one tutoring session between you and a tutor. You are expected to bring your own questions and our tutors can help answer them. These sessions are typically 15-20 minutes long.

Exam reviews are for the on-sequence 11X/12X courses, typically two days before the exam takes place. During the exam review session, tutors will present practice problems and detailed explanations for the answer. Sessions are typically 1.5 hours long.

Frequently Asked Questions

What’s our approach to tutoring Physics?

We try to equip our students with general problem-solving skills that are transferable to classes beyond physics. There is obviously an emphasis on physics coursework, but many of our approaches to physics underpin a broad range of problems in STEM.

What can you expect tutors to do when they work with you?

You can expect tutors to ask leading questions, give constructive feedback, and foster independent learning & growth mindsets.

What should I bring to a tutoring session?

Make sure to bring your questions ready to be asked, a functional calculator, and a distraction free state of mind!

How long are tutoring sessions?

On busy nights, we try to keep our sessions under half an hour, but if there aren’t many students in the queue, we tend to spend more time for each student.

If I want to come back later in the night, how do I do that?

Simple! Just get back into the physics queue before 10:45 p.m. (or earlier if the questions on hand are formidable) and someone should be able to see you.

Meet the Physics Tutors

CLUE Writing Center 3-2-1 Policy:

Our goal is to make appointments available to all writers and to nurture their independent learning. For this reason, we have a “3-2-1” policy for writing tutoring appointments:

Writers may have no more than 3 tutoring sessions to work on the same assignment. 

Writers may have no more than 2 drop-in tutoring sessions per day.

Writers may only work on 1 assignment per tutoring session.  After working with a tutor on an assignment, writers need to revise that assignment for 1 hour before returning to the queue to work on the same assignment.

At the CLUE Writing Center, we have one goal in mind: to help you become a better writer. To that end, we believe that writing is a process. Even the most talented writers cannot sit down in a vacuum and produce a polished text on the first try. Whether you need help talking through ideas, honing an outline you've been working on, evaluating a draft mid-composition, or looking through a final draft—we're confident we can help you write more efficiently and effectively.

Frequently Asked Questions

What type of documents do you provide assistance with and what should I bring?

We will look at any piece of writing you bring in, including but is not limited to: papers, short response assignments, theses, cover letters, résumés, personal statements, scholarship applications, graduate school statements of purpose, memos, and lab reports.

To get the most out of your session, we suggest you bring the following:

  • If you are working on a draft, please bring a copy of your draft, either electronic (accessible by e-mail or flash drive) or on paper.
  • If your writing concern is related to a particular assignment, bring the assignment prompt.
  • If your writing concern is related to a specific scholarship or application, please bring the necessary prompts.
  • If you are writing a paper using other sources, you may consider bringing the readings; if not, bring notes, an outline, or even a list of questions to help focus the conference.
  • If you want to discuss feedback you have received from a teacher, bring a copy of the comments.

How do I sign up for a tutoring session?

We are a drop-in center, so it is first come, first served! Normally, sign-up begins around 6:45 p.m. (PST) virtually. Go to our main website, select Drop-in Tutoring, and Virtual tutoring to get in line for Writing (or any other area) . When you are next up and a tutor is ready to see you, you will get a notification on the main check-in page letting you know who is calling you and what their zoom link is. Go ahead and click that link and you'll be sent to that tutor's zoom room.

You will have between 5-7 minutes to respond to the tutor virtually calling you. If you do not show up in the tutor's zoom room after 5-7 minutes, or after being called twice, we will delete your name from the list. This is only fair to the other students waiting to access the Writing Center. If you would like to leave and come back, please ask the Front Desk Manager (a separate line to get into) for an estimate of your wait time—but keep in mind tutors cannot ever guarantee the length of your actual wait time.

What is a typical tutor session like?

At the CLUE Writing Center, our aim is always two-fold: to help you with your concerns about the paper at hand and to better familiarize you with universal writing strategies that will help you address similar concerns in future assignments. To achieve these goals, most sessions begin with a tutor asking you a series of questions regarding the assignment, your professor's expectations, and any specific concerns or areas of inquiry you would like to address during the session. In almost every instance, the tutor will ask to see the assignment prompt, so please bring it!

Once the tutor has a strong grasp of your writing assignment and your specific concerns/needs, the tutor will typically spend 20-30 minutes reading (or having you read) all or part of the draft that you have both agreed to focus on. During this time, the tutor may make some instructive notes in the margins (please note that s/he won't "fix" grammar, punctuation, and style) that s/he will then discuss with you. This discussion will frequently involve asking you more questions about your ideas and/or getting you to talk through problems arising in the draft. The tutor will model example solutions for some of the concerns you are working to address as well as explain relevant conventions affecting his/her suggestions. If you have not yet written anything, the tutor will help you brainstorm and organize your ideas.

At the end of each session, you can expect to spend time developing a plan for further writing and revision. You can also expect to take copious notes and/or outline if necessary.

Each session typically lasts 45 minutes, but can be a little shorter or longer depending on your needs. Sessions cannot exceed one hour in length in order to be respectful toward other students.

Meet the Writing Center Tutors

CLUE Frequently Asked Questions

All appointments will be made through Microsoft Bookings

  1. Visit the CLUE tutoring bookings page to make an appointment. Make sure you are logged in with your UW email.
  2. Select a service based on the subject you need tutoring in (see table below).
  3. If you have a preference, select a tutor.
  4. Use the calendar to find a day/time that works with your schedule.
  5. Fill in your information and answer any questions
  6. Click "Book"
  7. You should receive a confirmation email which includes the tutor's zoom link. 
Bio 180/200 BIOL 180 or 200
Bio 220 BIOL 220
General Chemistry CHEM 110, 120, 142, 152, or 162
Organic Chemistry CHEM 223, 224, 237, 238, 239, 241, or 242
Physical and Inorganic Chemistry CHEM 312, 456, or 457
Biochemistry CHEM 452 or 453
Algebra/Precalculus MATH 111 or 120
Calculus MATH 124, 125, or 126
Differential Equations MATH 207
Linear Algebra MATH 208
Math 224 MATH 224
Math 300 MATH 300
Probability MATH 394 or 395
Introductory Physics PHYS 114, 115, 116, 121, 122, or 123
200/300 Level Physics PHYS 225 or 322
Computer Science CSE 121, 122,123, 160, 163
Application help - Writing Meet with a Writing tutor for help on any application (major, job, grad school etc). 
Class Assignment - Writing Meet with a Writing tutor to review a class assignment.

 

Zoom links are included in the confirmation email you received from Bookings. If you are unable to find your zoom link, please email clue@uw.edu for more help.

A personal computer or tablet with internet access and sound is necessary to access virtual CLUE.

  • If you do not have access to a laptop/tablet, please go to UW's Student Technology Loan Program website to request technology. Supplies are limited. 
  • Make sure you have the most current version of Zoom downloaded on your device. Once you log into your Zoom account, please go to zoom.us/download to download the latest version. If you have any issues with Zoom, you can get support from UWIT.

If you have any questions about accessing CLUE, please email us at clue@uw.edu.

Meet Our Tutors

Sriram, Math, he/him

Sriram, Math, he/him

Graduate/Professional Student, Mechanical Engineering

Ask me about

Badminton, Photography

Notable academic failure

Time management and focusing for long hours.

Matt, Math, he/him

Matt, Math, he/him

Alumni, Math

I'm excited about

Abstract Algebra, but I enjoy going full nerd on anything from unit conversion to Laplace transforms.

I've taken

MATH 207/8/9,224,300,301,318,327,394/5/6,402/3/4,407,424/5/6,427/8,441/2/3,504

Ask me about

Hiking, Biking, Kayak, Snowboard, Running

Notable academic failure

I consider my greatest failure as not going to graduate school. I would like to have learned more computer science; that gap in understanding pursues me in my professional career.

Ian, Chemistry, he/him

Ian, Chemistry, he/him

PhD Student, Bioengineering (Undergrad: Biochemistry major, Math minor)

I've taken

Courses in Biochemistry, Biology, and Chemistry

Ask me about

Photography, Cooking, Biking, Reading

Notable academic failure

Starting graduate school in a new city at the peak of the pandemic, I struggled initially navigating through that period of isolation after I was abruptly displaced from the community of mentors and peers that I built over years in undergrad. Even the small setbacks felt difficult to overcome, since I couldn't turn to anyone for support easily. As I met more people and invested more time in activities outside of my program, I gradually found a stronger sense of belonging and a resiliency to tackle failures that often occur during research.

Austin, Math, he/him

Austin, Math, he/him

Sophomore, Mathmatics

I've taken

MATH563, MATH336, MATH335, MATH334, MATH340, MATH403, MATH402, MATH342, MATH395, MATH394, MATH224, MATH208, MATH207

Ask me about

Math! Weightlifting, the Ravens, Graph Genera, or volleyball!

Notable academic failure

I had a hard time in my first linear algebra course. I had to take it as an independent study during a quarter my schedule was full, entirely online, and then my college's servers got ransomware attacked which led to there being no homework, quizzes, etc.. for my course, only lectures and tests, which made it difficult for me to perform well.

Chenab, Math, he/him

Chenab, Math, he/him

Junior, ACMS Data Science

I've taken

MATH 207, 208, 394, 407

Ask me about

outdoor stuff : hiking, sailing

Notable academic failure

Adapting to the new academic system in the United States as an international student.

Enrico, CSE, he/him

Enrico, CSE, he/him

Junior, Informatics major, Data Science minor

I've taken

INFO 201, INFO 340, CSE 163, CSE 414

Ask me about

I play a variety of sports including basketball, usually at the IMA with my friends. I also really enjoy website development, and have been getting into Next.JS lately and trying component UI libraries such as Aceternity UI.

Notable academic failure

During the Spring of my second year, I struggled with work-life balance because I believed that taking as many credits as possible was the best approach. I enrolled in 18 credits, including three STEM courses, while also being involved in two other RSOs. Although some might be able to handle this workload, I realized that it significantly affected my work-life balance. I had little time to socialize or pursue hobbies and activities I enjoy outside of classwork. As someone who finds it hard to feel satisfied, I thought I would eventually find fulfillment through productivity and a heavy course load. However, I ended up feeling dull and lackluster—quite the opposite of satisfaction.

Kayla, Chemistry, she/her

Kayla, Chemistry, she/her

Junior, Public Health-Global Health

I've taken

CHEM 142/152/162/237/238/239/241/242

Notable academic failure

During my first year, I realized how important it is to maintain a good work-life balance. Focusing on classwork/extracurriculars as well as balancing hobbies and spending time with friends are key to being successful in classes.

Devyn, Writing, he/him

Devyn, Writing, he/him

Junior, Psychology, intended Political Science double major

I've taken

GEN ST 161, LSJ 367, ENGL 131, SOC 300, PSYCH 209, POL S 202, POL S 204

Ask me about

In my free time I like making and designing clothes and fashion collections, learning about foraging local wild plants, hanging out with my dog, and baking.

Notable academic failure

All throughout my academic career, I have struggled with time management, and still do. There were many quarters where I performed so badly in my classes I had to drop them. I especially struggled with STEM classes with their heavy workload. I get easily distracted especially since I have many creative pursuits that I like to get caught up in, so it can be hard to buckle down and get work done. This year, I started making sure to study for tests over at least 4-6 days rather than all at once. This is what got me through biopsych as well as my first 300 level psych classes. One thing I found helpful was using an app that lets you grow virtual trees for every set time period that you focus for, and gives you coins you can use to unlock more kinds of trees with every session. It also blocks off apps on your phone so they don’t distract you. This app is called forest (this is not sponsored, I just really like this app). It’s also helped me to get consistent sleep, check in with my support network, and reward myself with treats such as strawberry matcha lattes.