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Agile in Offshore development

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Hiroshi KURABAYASHI
Hiroshi KURABAYASHI

The document discusses Agile development in offshore contexts. It notes that only 4 of the author's 12 years of projects were truly Agile, with teams in Japan, the US, and Vietnam. It describes a case study where the author implemented Scrum for a CI team in Vietnam to refactor code to be safer and more secure. Through retrospectives, the team was able to clearly show the limits of the existing system and get approval to rebuild it, representing a major step for the team's mission. The document advocates that both the "left-wing" people aspects and "right-wing" technical practices of Agile are needed to achieve the overall goals of business value, customer satisfaction, and market creation.

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Agile in Offshore development 28/09/2016 kura@Hanoi
work history - Start up 2002~2004 - NEXT Co.,Ltd. 2004~present - Altplus Vietnam 2016~present Award - Appirio Cloud Pioneer 2013 Hiroshi KURABAYASHI born on 18/09/1976 from Tokyo
only 4projects/teams were Agile in real meaning for my 12years in Next Co.,Ltd. NEXT(JP), Outsource(US), Cloud and Vietnam Offshore(VN)
Corporate Informations Company Name Representative History Capital Stock Issued Consolidated Number of Employees Major Shareholders Major Subsidiaries ()stake NEXT Co.,Ltd. (TSE 1st section: 2120) Takashi Inoue, President and CEO March 12, 1997 October 31, 2006 March 12, 2010 Established (Fiscal year ending March 31) Listed in Tokyo Stock Exchange, Mother’s Section Listed on TSE 1st Section 3,999 million yen 118,789,100 (including 73,636 shares of treasury stock) 1,057 persons (including 165 temporary employees, 160 overseas) NEXT directors, Rakuten, Inc.(20%) Renters Co.(100%), fiscal year ends March 31 Trivet Search, S.L.(100%), fiscal year ends December 31 Lifull Marketing Partners(60%), fiscal year ends March 31 As of end of June 2016
1997 ( ) 2001.3 2002.3 2003.3 2004.3 2005.3 2006.3 2007.3 2008.3 2009.3 2010.3 2011.3 2012.3 2013.3 2014.3 2015.3 2016.3 2017.3 HOME’S service launched NEXT founded Capital alliance with Rakuten, Inc. Listed on TSE Mothers Index Listed on the TSE First Section Littel acquired Trovit acquired (Founded) (Forecast) Renter’s acquired Overseas Business started JPY 316milLifull MP acquired Strengthening of the capital relationship with Rakuten, Inc. History Revenue spreads smoothly and updates a record high
JPY1,043mil JPY4,946mil JPY21,548mil JPY4,115mil Domestic services for Realtors 15.6% Others 3.3% Domestic Real Estate Information Services 68.1% Furniture / interior EC website Insurance agency search and appointment website CRM services for realtors Real estate and housing Information listing site Data Management Platform FY2016 Revenue [forecast] JPY31,653mil Consulting NabiSTAR Private DMP Overseas 13.0% Real estate/housing, used car and job ad aggregation sites *connect from December, 2014 Sales by Service Domestic Real estate information service business accounts for most of the sales, the profit by the main force
Over sears Expansion 45 countries Arab Emirates Argentina Australia Austria Belgium Brazil Canada Chile Columbia Czech Republic Denmark Ecuador France Germany Hong Kong Hungary India Indonesia Ireland Italy Japan Malaysia Mexico Morocco Netherlands New Zealand Nigeria Pakistan Peru Philippines Poland Portugal Romania Russia Singapore South Africa Spain Sweden Switzerland Taiwan Thailand UK US Ukraine Venezuela
from Apr. 26, 2004 as a Planner/Marketer
Develop your ideas by yourself. from 2006 as a Software Engineer
Managing Environment, Dev. Style, Tools, Rules etc. for Our Creativity/BPR. recently as a Project Manager
• Small team • big challenging Issues and freedom • Self-organized • play beyond the roll • Learn SCRUM for a better project management • Teach SCRUM, Lean in company • CSM, CSPO • 1st follower • Support from Agile community • One man projects • with Outsourcing(US)
 → knew the world class • with Cloud sourcing(Multinational)
 → felt the future • with Offshore in Vietnam • Manage Offshore team’s quality • Teach SCRUM • Apply SCRUM • etc. Photo: Jarod Carruthers https://flic.kr/p/8vbq7L
How can we be Agile in Offshore Dev.?
1. Understanding Agile. 2. Understanding your customer. 3. Satisfying your customer. 3 key factors
We are uncovering better way of developing software by doing it and helping others do it. Through this work we have come to value: Individuals and interactions over processes and tools Working software over comprehensive documentation Customer collaboration over contract negotiation Responding to change over following a plan That is, while there is value in the items on the right, we vaulted items on the left more. Manifesto for Agile Software Development
You say YES, I say No. “Agile” is a kind of buzz words.
Left-winger of Agile Right-winger of Agile “Team env.” towards the goal with collaboration “Tech. env.” delivers quickly and safely Scrum, Project Facilitation, Open information, Self-organized team, Retrospective, Iteration, Daily stand-up meeting .. Technical Practices of XP, Continuous Integration, Continuous Delivery, Automatic “build”, “regression test”, “deploy”, ticket, version control, Test Driven Development, Refactoring … http://blogs.itmedia.co.jp/hiranabe/2012/09/rightwing-and-leftwing-of-agile.html The Goal of Agile Business Value, Customer satisfaction, Market creation What’s your “Agile”?
Is Japanese companies Agile?
US France Italy Germany Canada UK Japan 0 30,000 60,000 90,000 120,000 72,994 82,582 87,637 92,904 95,551 99,680 116,817 Labour Productivity in G7 countries USD - 2014
Made in JAPAN Japanese proud their quality.
work hard How to keep quality high?
work hard to the death How hard?
photo by: geokyr06 https://flic.kr/p/6TqM29
Kano Model Satisfaction Execution Performance (One dimensional) - Included: Positive - Missing: Negative Basic(Must Be’s) - Included: Neutral - Missing: Negative Excitement(Delighter’s) - Included: Positive - Missing: Neutral Time
kura QA teamCI team Project A Project B Project C Project DPM QA teamInfra/Architect team Scrum Scrum Scrum Lab. Section Manager Vietnam AltPlusVietnam Japan NEXTCo.,Ltd. QA +
kura QA teamCI team Project A Project B Project C Project DPM QA teamInfra/Architect team Scrum Scrum Scrum Lab. Section Manager Vietnam AltPlusVietnam Japan NEXTCo.,Ltd. QA + Mainly refactoring to be safe and secure system to develop Testing, Test automation, Static code analysis, etc. 
 - Jenkins, Selenium, Scrutinizer-ci… This functional teams are the right-winger and keep Basic(Must Be’s)
Case of APV CI team
First SCRUM Refactoring to be safe system. 3 months Project, 2 weeks iteration 1st Sprint: Done nothing(typical failure) 2nd, 3rd Sprint: Well done! 4th Sprint: Team Improved velocity! but I stopped Project. SCRUM Training RetrospectiveOutputs clearly showed the limit of the existing system.
First SCRUM Refactoring to be safe system. 3 months Project, 2 weeks iteration The output of this project was not release source codes but the evidence that the life-time of the system soon will end. Our proposal is “Renew everything to be safe and secure before wasting resources”.
 …and accepted and going on. This is a hyper jump to our team’s mission!
Today’s Summary
Left-winger of Agile Right-winger of Agile “Team env.” towards the goal with collaboration “Tech. env.” delivers quickly and safely Scrum, Project Facilitation, Open information, Self-organized team, Retrospective, Iteration, Daily stand-up meeting .. Technical Practices of XP, Continuous Integration, Continuous Delivery, Automatic “build”, “regression test”, “deploy”, ticket, version control, Test Driven Development, Refactoring … http://blogs.itmedia.co.jp/hiranabe/2012/09/rightwing-and-leftwing-of-agile.html The Goal of Agile Business Value, Customer satisfaction, Market creation “Agile” need all
Kano Model Satisfaction Execution Performance (One dimensional) - Included: Positive - Missing: Negative Basic(Must Be’s) - Included: Neutral - Missing: Negative Excitement(Delighter’s) - Included: Positive - Missing: Neutral Time
Mind set is most important after all.
We are looking for “Agile” BrSE. contact: Truong-san truong.bm@altplus.com.vn Xin cảm ơn! Hiroshi Kurabayashi mail: kura@next-global.net fb: /hiroshi.k

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Agile in Offshore development

  • 1. Agile in Offshore development 28/09/2016 kura@Hanoi
  • 2. work history - Start up 2002~2004 - NEXT Co.,Ltd. 2004~present - Altplus Vietnam 2016~present Award - Appirio Cloud Pioneer 2013 Hiroshi KURABAYASHI born on 18/09/1976 from Tokyo
  • 3. only 4projects/teams were Agile in real meaning for my 12years in Next Co.,Ltd. NEXT(JP), Outsource(US), Cloud and Vietnam Offshore(VN)
  • 4. Corporate Informations Company Name Representative History Capital Stock Issued Consolidated Number of Employees Major Shareholders Major Subsidiaries ()stake NEXT Co.,Ltd. (TSE 1st section: 2120) Takashi Inoue, President and CEO March 12, 1997 October 31, 2006 March 12, 2010 Established (Fiscal year ending March 31) Listed in Tokyo Stock Exchange, Mother’s Section Listed on TSE 1st Section 3,999 million yen 118,789,100 (including 73,636 shares of treasury stock) 1,057 persons (including 165 temporary employees, 160 overseas) NEXT directors, Rakuten, Inc.(20%) Renters Co.(100%), fiscal year ends March 31 Trivet Search, S.L.(100%), fiscal year ends December 31 Lifull Marketing Partners(60%), fiscal year ends March 31 As of end of June 2016
  • 5. 1997 ( ) 2001.3 2002.3 2003.3 2004.3 2005.3 2006.3 2007.3 2008.3 2009.3 2010.3 2011.3 2012.3 2013.3 2014.3 2015.3 2016.3 2017.3 HOME’S service launched NEXT founded Capital alliance with Rakuten, Inc. Listed on TSE Mothers Index Listed on the TSE First Section Littel acquired Trovit acquired (Founded) (Forecast) Renter’s acquired Overseas Business started JPY 316milLifull MP acquired Strengthening of the capital relationship with Rakuten, Inc. History Revenue spreads smoothly and updates a record high
  • 6. JPY1,043mil JPY4,946mil JPY21,548mil JPY4,115mil Domestic services for Realtors 15.6% Others 3.3% Domestic Real Estate Information Services 68.1% Furniture / interior EC website Insurance agency search and appointment website CRM services for realtors Real estate and housing Information listing site Data Management Platform FY2016 Revenue [forecast] JPY31,653mil Consulting NabiSTAR Private DMP Overseas 13.0% Real estate/housing, used car and job ad aggregation sites *connect from December, 2014 Sales by Service Domestic Real estate information service business accounts for most of the sales, the profit by the main force
  • 7. Over sears Expansion 45 countries Arab Emirates Argentina Australia Austria Belgium Brazil Canada Chile Columbia Czech Republic Denmark Ecuador France Germany Hong Kong Hungary India Indonesia Ireland Italy Japan Malaysia Mexico Morocco Netherlands New Zealand Nigeria Pakistan Peru Philippines Poland Portugal Romania Russia Singapore South Africa Spain Sweden Switzerland Taiwan Thailand UK US Ukraine Venezuela
  • 8. from Apr. 26, 2004 as a Planner/Marketer
  • 10. Managing Environment, Dev. Style, Tools, Rules etc. for Our Creativity/BPR. recently as a Project Manager
  • 11. • Small team • big challenging Issues and freedom • Self-organized • play beyond the roll • Learn SCRUM for a better project management • Teach SCRUM, Lean in company • CSM, CSPO • 1st follower • Support from Agile community • One man projects • with Outsourcing(US)
 → knew the world class • with Cloud sourcing(Multinational)
 → felt the future • with Offshore in Vietnam • Manage Offshore team’s quality • Teach SCRUM • Apply SCRUM • etc. Photo: Jarod Carruthers https://flic.kr/p/8vbq7L
  • 12. How can we be Agile in Offshore Dev.?
  • 13. 1. Understanding Agile. 2. Understanding your customer. 3. Satisfying your customer. 3 key factors
  • 14. We are uncovering better way of developing software by doing it and helping others do it. Through this work we have come to value: Individuals and interactions over processes and tools Working software over comprehensive documentation Customer collaboration over contract negotiation Responding to change over following a plan That is, while there is value in the items on the right, we vaulted items on the left more. Manifesto for Agile Software Development
  • 15. You say YES, I say No. “Agile” is a kind of buzz words.
  • 16. Left-winger of Agile Right-winger of Agile “Team env.” towards the goal with collaboration “Tech. env.” delivers quickly and safely Scrum, Project Facilitation, Open information, Self-organized team, Retrospective, Iteration, Daily stand-up meeting .. Technical Practices of XP, Continuous Integration, Continuous Delivery, Automatic “build”, “regression test”, “deploy”, ticket, version control, Test Driven Development, Refactoring … http://blogs.itmedia.co.jp/hiranabe/2012/09/rightwing-and-leftwing-of-agile.html The Goal of Agile Business Value, Customer satisfaction, Market creation What’s your “Agile”?
  • 18. US France Italy Germany Canada UK Japan 0 30,000 60,000 90,000 120,000 72,994 82,582 87,637 92,904 95,551 99,680 116,817 Labour Productivity in G7 countries USD - 2014
  • 19. Made in JAPAN Japanese proud their quality.
  • 20. work hard How to keep quality high?
  • 21. work hard to the death How hard?
  • 22. photo by: geokyr06 https://flic.kr/p/6TqM29
  • 23. Kano Model Satisfaction Execution Performance (One dimensional) - Included: Positive - Missing: Negative Basic(Must Be’s) - Included: Neutral - Missing: Negative Excitement(Delighter’s) - Included: Positive - Missing: Neutral Time
  • 24. kura QA teamCI team Project A Project B Project C Project DPM QA teamInfra/Architect team Scrum Scrum Scrum Lab. Section Manager Vietnam AltPlusVietnam Japan NEXTCo.,Ltd. QA +
  • 25. kura QA teamCI team Project A Project B Project C Project DPM QA teamInfra/Architect team Scrum Scrum Scrum Lab. Section Manager Vietnam AltPlusVietnam Japan NEXTCo.,Ltd. QA + Mainly refactoring to be safe and secure system to develop Testing, Test automation, Static code analysis, etc. 
 - Jenkins, Selenium, Scrutinizer-ci… This functional teams are the right-winger and keep Basic(Must Be’s)
  • 26. Case of APV CI team
  • 27. First SCRUM Refactoring to be safe system. 3 months Project, 2 weeks iteration 1st Sprint: Done nothing(typical failure) 2nd, 3rd Sprint: Well done! 4th Sprint: Team Improved velocity! but I stopped Project. SCRUM Training RetrospectiveOutputs clearly showed the limit of the existing system.
  • 28. First SCRUM Refactoring to be safe system. 3 months Project, 2 weeks iteration The output of this project was not release source codes but the evidence that the life-time of the system soon will end. Our proposal is “Renew everything to be safe and secure before wasting resources”.
 …and accepted and going on. This is a hyper jump to our team’s mission!
  • 30. Left-winger of Agile Right-winger of Agile “Team env.” towards the goal with collaboration “Tech. env.” delivers quickly and safely Scrum, Project Facilitation, Open information, Self-organized team, Retrospective, Iteration, Daily stand-up meeting .. Technical Practices of XP, Continuous Integration, Continuous Delivery, Automatic “build”, “regression test”, “deploy”, ticket, version control, Test Driven Development, Refactoring … http://blogs.itmedia.co.jp/hiranabe/2012/09/rightwing-and-leftwing-of-agile.html The Goal of Agile Business Value, Customer satisfaction, Market creation “Agile” need all
  • 31. Kano Model Satisfaction Execution Performance (One dimensional) - Included: Positive - Missing: Negative Basic(Must Be’s) - Included: Neutral - Missing: Negative Excitement(Delighter’s) - Included: Positive - Missing: Neutral Time
  • 32. Mind set is most important after all.
  • 33. We are looking for “Agile” BrSE. contact: Truong-san truong.bm@altplus.com.vn Xin cảm ơn! Hiroshi Kurabayashi mail: kura@next-global.net fb: /hiroshi.k