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TQM Overview and NFPA Standards Guide

The document provides an overview of Total Quality Management (TQM), emphasizing its goal of continuous improvement and customer satisfaction through the integration of organizational processes. It outlines fundamental concepts of TQM, including the definition of a 'process' and introduces seven basic quality tools such as histograms, Pareto charts, and control charts. Additionally, it references important NFPA codes and standards relevant to quality management.

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Ahmed Isah
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55 views51 pages

TQM Overview and NFPA Standards Guide

The document provides an overview of Total Quality Management (TQM), emphasizing its goal of continuous improvement and customer satisfaction through the integration of organizational processes. It outlines fundamental concepts of TQM, including the definition of a 'process' and introduces seven basic quality tools such as histograms, Pareto charts, and control charts. Additionally, it references important NFPA codes and standards relevant to quality management.

Uploaded by

Ahmed Isah
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd

Welcome

to
SKILLXPLORE
TQM &NFPA
BY
[Link] PRASATH
Assistant Professor
Department of Mechanical
Engineering
ANNA UNIVERSITY
CHENNAI
TOTAL QUALITY
MANAGEMENT
What is TQM?
TQM is the integration of
all functions and
processes within an
organization in order to
achieve continuous
improvement of the
quality of goods and
services. The goal is
customer satisfaction.
A FUNDAMENTAL CONCEPT OF TQM FROM BS 7850 - A ‘PROCESS’

 “A set of inter-related resources and activities which transform inputs into


outputs.” (ISO 8402).

 “Any activity that accepts inputs, adds values to these inputs for
customers, and produces outputs for these customers. The customers may
be either internal or external to the organization.” (BS 7850)
CONTINUOUS IMPROVEMENT
SEVEN BASIC QUALITY TOOLS
HISTOGRAMS
 A histogram is a bar
graph that shows
frequency data.
 Histograms provide
the easiest way to
evaluate the
distribution of data.
PARETO CHART
The Pareto Chart is a histogram ordered
by the frequency of result occurrences,
showing how many results were by the
type or category of the identified cause.
 The relative position of the
occurrences is used to guide corrective
actions.
 The corrective actions must initially
focus on the problems that are causing
the majority of defects.
CAUSE AND
EFFECT
DIAGRAM
It shows how several
causes relate themselves
to problems or potential
effects.
FLOWCHARTING
A flowchart is any chart
that depicts how several
elements interact with each
other
CONTROL CHARTS
Control charts present the
results of a process over time.
They are used to determine if
the process is under control.
They are used to monitor any
type of variable output.
Can be used to monitor
• Cost and schedule variances;
• Volume and frequency of
changes;
• Errors in the project
documentation
CHECKLIST
 It is a list with
previously defined
options that are used
as a guide to control
risks.
 It allows a thorough
evaluation in a short
period of time.
SCATTER
DIAGRAMS
 Scatter Diagrams are
used to study and identify
the possible relationship
between the changes
observed in two different
sets of variables.
LIST OF NFPA CODES
& STANDARDS
IMPORTANT NFPA CODES & STANDARD
VISUAL INSPECTION FREQUENCIES
THANK
YOU

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