The Body Shop
YO U R BO DY I S YO U R S F O R L I F E . I T
W O R K S H A R D F O R YO U . S O , TA K E C A R E
O F I T.
w w w. t h e b o d y s h o p . i n
About Us
• Founded: 1976 by Anita Roddick in
Brighton, England
• Core Business: Retailing of body
care, skincare, and cosmetics
products
• Mission: To be a global leader in
ethical and sustainable beauty
• Vision: We exist to fight for a
fairer, more beautiful world.
• Strong Brand Image: Associated with ethics,
sustainability, and natural ingredients. This resonates
VRIO with eco-conscious consumers and creates a strong
customer base.
Analysis: • Extensive Retail Network: Global presence with a wide
Valuable reach, allowing for efficient distribution and customer
access.
• Product Innovation: Focus on natural ingredients and
ethical sourcing, leading to unique and appealing
VRIO Analysis: Rare
The Body Shop: Rare Resources and
Capabilities
• Unique Brand Positioning: Strong ethical
and sustainable stance differentiates The
Body Shop from competitors in the beauty
industry.
• Strong Global Presence: Extensive retail
network provides widespread reach and
market penetration.
• Commitment to Cruelty-Free Products:
Distinct in a market where not all
competitors are fully committed.
VRIO Analysis: Inimitable
• Strong Brand Reputation: Built over decades,
The Body Shop's reputation for ethics and
sustainability is deeply ingrained in
consumer minds and difficult to replicate.
• Complex Supply Chain: The company's
network of suppliers and fair trade
partnerships is intricate and challenging to
imitate.
• Organizational Culture: The Body Shop's
strong emphasis on ethics, sustainability,
and employee well-being creates a unique
organizational culture that is difficult to copy.
• Sustainable Packaging: Achievable by others,
but The Body Shop’s early adoption gives a
VRIO Analysis: Organized
• Effective Organizational Structure: The company's structure aligns with
its ethical and sustainable mission, fostering a culture of responsibility
and innovation.
• Global Presence: Effective distribution network to leverage global
opportunities.
• Talent Management: The company invests in employee development
and maintains a skilled workforce to drive innovation and customer
satisfaction.
• Efficient Operations: The Body Shop has optimized its supply chain and
operations to support its business model and customer focus.
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