Project Report

Order Management System

Prepared & Submitted by:

Harish Chander
Specialization : MBA (SCM)
SAP ID : 77122590893
Login to
customer Portal
• Login to customer portal
by putting user id &
password
• After login homepage will
appear
 Click here

Download PO’s
in excel or PDF
• Select the PO No. & click
on download excel to
download PO in excel.
• If you want to get PO in Click here

PDF, then click on Print

option

DC_CODE PURCH_ORDER_NUMBER PURCH_ORDER_DATE EXPECTED_DATE SUPPLIER_CODE SUPPLIER_NAME PURCH_OR EAN_NO PRODUCT_CODE PRODUCT_DESCRIPTION ORD QTY_PER_PACK_O NO_O TOTAL_QUANTITY MRP_PER_UNIT LANDING_COST_INC SALES_TAX COST_P TAX_PER CURRENCY
DER_LINE ERIN F_ORDERING_UOM F_PA L_TAX_PER_UNIT RICE_IN
G_U CKS_ CL_TAX_
NIT ORDE PER_PO
RED _OU
SK6C 9200769170 17/05/2024 27/05/2024 10274991 BODY CUPID PRIVATE LIMITED 1 8906105614109 492367853 WSS VITAMIN C FACE WASH 100ml TUBE CAR 30 2.00 60 259.00 164.62 1,777.88 9,877.12 18.00 INR
SK6C 9200769170 17/05/2024 27/05/2024 10274991 BODY CUPID PRIVATE LIMITED 2 8905640000590 494263728 WOW VITAMINC RAIDANCE FACIAL KIT128GCBD CAR 48 1.00 48 325.00 130.83 1,130.34 6,279.66 18.00 INR
Validation of PO PO Details
DC_CODE PURCH_ORDER_NUMBER PURCH_ORDER_DATE EXPECTED_DATE SUPPLIER_CODE SUPPLIER_NAME PURCH_OR EAN_NO PRODUCT_CODE PRODUCT_DESCRIPTION ORD QTY_PER_PACK_O NO_O TOTAL_QUANTITY MRP_PER_UNIT LANDING_COST_INC SALES_TAX COST_P TAX_PER CURRENCY
DER_LINE ERIN F_ORDERING_UOM F_PA L_TAX_PER_UNIT RICE_IN
G_U CKS_ CL_TAX_
NIT ORDE PER_PO

• After getting PO in excel,

RED _OU
SK6C 9200769170 17/05/2024 27/05/2024 10274991 BODY CUPID PRIVATE LIMITED 1 8906105614109 492367853 WSS VITAMIN C FACE WASH 100ml TUBE CAR 30 2.00 60 259.00 164.62 1,777.88 9,877.12 18.00 INR
SK6C 9200769170 17/05/2024 27/05/2024 10274991 BODY CUPID PRIVATE LIMITED 2 8905640000590 494263728 WOW VITAMINC RAIDANCE FACIAL KIT128GCBD CAR 48 1.00 48 325.00 130.83 1,130.34 6,279.66 18.00 INR

check the PO details are

to be correct as per Assortment
assortment master shared Details
to customer Customer Name Article Code SKU Code SAP Material Article Name MRP Base Cost GST Total Cost Case Pack EAN Code
MT - Reliance 492367853 WOW_FW_VC1 3001060 WSS VITC Face Wash 100ml Tube 259 164.62 18% 194.25 30 8906105614109
• EAN code, MRP, Case MT - Reliance 494263728 WOW_VCKIT_SCR_SER_FM_AVG_GT60 3001691 WSS VITC Facial Kit 60ml GT 325 206.57 18% 243.75 48 8905640000590

pack, Base cost need to be

validated with PO &
assortment details
Amendment of Click here

PO
• If any mismatch in PO Click here

like MRP, case pack,

EAN Code. Then click on
“Amend PO’s/Indents”
• Click on download
template
• Fill the required fields as Amendment
per correct details Template
PO_NO LINE_ITEM MRP CASE_LOT EAN ARTICLE_CODE
• Choose file & Submit
Create Sale
Order in SAP
• After all validations &
amendments punch the
orders in ERP system by
using VA01 T-code in
SAP
• Click on “Create Sale
Order - VA01”
Create Sale
Order in SAP
• Fill Order Type, Sales
Organization, Distribution
Channel, Division. Then
Click on Continue Button
Create Sale
Order in SAP
• Enter the fields Sold-to-
Party, Ship-to-Party, Cust
Reference, Cust Ref Date,
Req. Deliv. Date, Line
items details then Save
the order
Change Sale
order in SAP
• We can edit the sale order
in SAP with the help of
Tcode VA02
• Order can be search in
VA02 Tcode by Order No.
Customer Reference No.
Create delivery
in SAP
• We can create delivery in SAP
with the help of multiple Tcodes
like VL10C, VL10A, Schedule
delivery creation scheduler for
auto delivery creation
• In VL10C, we can create
delivery at order line level.
• In VL10A, we can create
delivery at order level
• To create delivery, we need to put
“Sale order No.” in SD
Documemt Tab then click on
Execute button
• After executing, one another
window will open. Select the line
items & click on Background
button
• Delivery No. can be view in
Document flow of order No. in
VA02/VA03
Taking appointment
with customer for
delivery
• After blocking the stocks
with good fill rate, take
appointment with
customer for delivery
• Appointment can be taken
over email, on customer
portal or telephonic (as
per customer ways of
working)
Delivery to
customer
• After blocking
appointment with
customer for delivery,
send the information to
warehouse & delivery
partner with delivery
schedule of order.
• Warehouse or delivery
partner to ensure to reach
to customer point at least
15 minutes prior the
appointment time.
Handling
unloading issues
• At the time of delivery, we can face multiple types of unloading issues like PO
label scanning issue, EAN scanning issue, physical mismatch issue, compliance
issue with driver or vehicle, misprinting issue on invoice, PO segregation issue in
the vehicle, PO expiry issue etc.
• We need to resolve the issues at the time of delivery to avoid stock return from
customer with the help of transporter, warehouse team or customer point of
contact.
• After resolving the issues, inform to customer to unload the shipments & get the
POD with GRN copy.
GRN check with
invoice
• After getting GRN
copy from customer,
match the GRN with
invoice copy & POD.
• If any mismatch then
escalate to customer
POC before leaving
customer point.
Steps for Fill rate
improvements
• Measure customer forecast at warehouse/SKU level, Measure open orders & last
week Fill rate loss SKU’s & arrange for the Fill loss SKU’s as per customer
requirements in respective warehouse from Hub or nearby warehouse.
• Do master data updation with customer fortnightly basis to get the correct PO.
• Discontinued SKU’s need to update with customer to avoid Fillrate loss in
discontinued SKU’s
Thank You