Myanmar National Airline Analysis and Improvement plan
Agenda
• History Myanmar National Airline
• Myanmar National Airlines operates domestic and international routes
• Number of Staff at Myanmar National Airlines
• Revenue of Myanmar National Airlines
• SWOT Analysis
• Improvement plan
• Conclusion
History Myanmar National Airline
• Myanmar National Airlines (MNA), formerly known
as Union of Burma Airways (UBA), is the flag carrier
airline of Myanmar. Founded in 1948.
• In 1972, UBA was renamed Myanmar Airways,
reflecting the name change of the country from
Burma to Myanmar.
• In 2014, the airline was again rebranded as
Myanmar National Airlines (MNA) and became a
state-owned enterprise.
• Today, Myanmar National Airlines operates a fleet of
modern aircraft, including Airbus A320s and ATR
72s, and offers flights to destinations across Asia.
Myanmar National Airlines Operates Domestic and International
Routes
Domestic Routes:
•Yangon to Mandalay
•Yangon to Bagan
•Yangon to Naypyidaw
•Mandalay to Bagan
•Mandalay to Naypyidaw
•Yangon to Sittway
•Yangon to Thandwe
International Routes:
•Yangon to Bangkok, Thailand
•Yangon to Kuala Lumpur, Malaysia
•Yangon to Singapore
•Yangon to Guangzhou, China
•Yangon to Kolkata, India
Number of Staff at Myanmar National Airlines
• 2021, Myanmar National Airlines had approximately
2,200 employees.
• Operational and administrative staff, including pilots,
cabin crew, maintenance personnel, customer service
representatives, and management staff.
• The number of staff may have changed since then due
to various factors such as the impact of the COVID-19.
Revenue of Myanmar National Airlines
• Myanmar National Airlines is not required to
disclose its financial information publicly.
• According to a report by (IMF) in 2019,
Myanmar National Airlines had revenue of
approximately $170 million USD in the previous
fiscal year.
SWOT Analysis of Myanmar National Airline
Strengths: Weaknesses:
• Strong government support
• Experienced workforce • Limited fleet size
• Well-established route network • Outdated technology
• Good safety record • Poor customer service (e.g., The airline has received
criticism for its poor customer service, including
delayed flights, long wait times, and unresponsive
customer support)
Opportunities:
Threats:
• Growing tourism industry
• Competition from other airlines
• Partnership opportunities
• Economic instability
• Modernization efforts: (The Myanmar government
• External shocks: (External factors such as natural
has expressed a commitment to modernize the
disasters, geopolitical events, and pandemics could
aviation industry, which could provide opportunities
have a significant impact on the airline's operations
for Myanmar National Airlines to upgrade its
and revenue.)
technology and infrastructure.)
Improvement Plan
1.Fleet expansion and modernization
2.Customer service improvement
3.Strategic partnerships
4.Cost management
5.Safety measures
6.Government support
Conclusion
• Myanmar National Airlines has several strengths, including strong government support, an experienced
workforce, and a well-established route network.
• However, the airline also has weaknesses, such as a limited fleet size, outdated technology, and poor customer
service.
• To remain competitive in the market and continue to grow, the airline needs to focus on fleet expansion and
modernization, improving customer service, exploring strategic partnerships, improving cost management,
investing in safety measures, and working closely with the government to ensure adequate support.
• By implementing these improvement plans, Myanmar National Airlines can increase its revenue, improve its
passenger experience, and become a stronger player in the aviation industry in the region.
•Presentation by Kyaw Kyaw Naing
Time Management
Time management is an art. It is arranging,
organizing and budgeting time for the purpose of
accomplishing something within a time.
Time management is having control over the amount
of time spent on a particular activity.
Hence, time management helps an individual to be
more organized and more productive.
Thesis Process
Thesis need to compete within
6 months, Step 1 to 8 will take 6
months.
1 2 3 4 5 6 7 8
Thesis Submit
Submit Thesis Data Write superviso thesis to Approve
thesis proposal collocati thesis r check Viva
professo d thesis
proposal approve on body and
approve r
Professor
Student Professor Submit Sit face to
Data Write thesis Thesis face Viva for
approved to
prepare thesis approved to collection for as per supervisor thesis to thesis & Got
proposal proposal thesis proposal professor thesis MMM degree
check and
approve to
thesis
Thesis Approval Flow Chart
The whole process need 6
months to complete
Viva passed and
Edit and prepare Submit to thesis
Student
thesis approved
2.1 1 5
2
Supervisor
Thesis
No
Check and
Approved
Yes
3
Professor
No
Check and
Approved
4 Yes
Viva
No
Check and
Approved
Yes
Responsibility Matrix
R = Responsible, A = Approval, C = Consult, I = Inform Process Level
Thesis Supervisor
Process Steps
Thesis Approval Process
Professor
Student
Viva
1 Submit to thesis (Student) R C
2 Check and Approved (Thesis supervisor) I A I
2.1 Edit and prepare (Student) R C I
3 Check and Approved (Professor) I I A
4 Check and Approved (Viva) C A
5 Viva passed and thesis approved
Unqualified Thesis “Fishbone Diagram”
School Professor Thesis Supervisor
Not available to support Difficult to meet to Pending to review thesis
similar paper professor
Not give enough of time for
Unqualified Thesis
Difficult to go to school Not consulting for thesis correction
Difficult to access school Not proper guideline to
Not clear instruction
library student
fishbone diagram
Cause and effect
English lanquance Time is limited (allow 6 Student is not enough of
months only) knowledge to write thesis
MS Word basic skill Not enough of time for data Thesis title is difficult to
preparation close (conclusion)
Data preparation and
Data browsing in internet
analysing delay
Other Skill Time Knowledge
