1.Case's introduction 1. Case’s Introduction •Warby Parker transformed the eyewear market. •Alliance Boots optimized its supply chain and embraced e-commerce to enhance efficiency and customer satisfaction.
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Case 8.1
• 2010 Neil Blumenthal, Dave Gilboa, Andy Hunt and Jeff Raider • MBA Wharton Business School • $20 80% • Home Try-On" program ||20,000-person|| online and offline retail
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Mini Case 6.1
• 2010 || European SC Excellence Award for its £70m
• 4 DC || 17 regional WH • 98% improvement || 'Stores Service Centre’ • 75,000 order lines daily || increasing time efficiency by 65%
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Key lessons learned Warby Parker Disruption Customer Through Online Experience and Retail Engagement
Digital Marketing and Customer Online to Offline Relationship (O2O) Transition Management (CRM)
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Alliance Boots
Supply Chain E-commerce
Transformation Growth
Order Traceability
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Reflection On Jewelry Reflection on Jewelry manufacturing & retail
Consumer Shopping and Augmented Presence Chain Decision-Making Model Experience Reality Efficiency
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Chaffey, Dave, et al. Digital Business and E-Commerce Management. Pearson UK, 2019. “Outstanding Awards for Alliance Boots and Witron | Logistics & Handling.” Www.logisticshandling.com, www.logisticshandling.com/articles/2010/09/26/1112-o utstanding-awards-for-alliance-boots-and. Accessed 2 N ov. 2023 .
References “Logistics Business News | Logistics & Handling.”
Www.logisticshandling.com, www.logisticshandling.com/articles/2010/09/26/1112- outstanding-awards-for-alliance-boots. Accessed 3 Nov. 2023. “Trang Sức Cao Cấp PNJ | Cty Cổ Phần Vàng Bạc Đá Quý Phú Nhuận.” PNJ, www.pnj.com.vn.
